5/5 S D. 7 months ago on Google
My
family
and
I
(5
adults
and
2
children)
recently
had
the
pleasure
of
staying
at
the
SANA
Metropolitan
Hotel
in
Lisbon,
and
I
must
say,
it
was
an
experience
that
exceeded
all
of
our
expectations.
From
the
moment
we
stepped
into
the
lobby,
we
knew
we
were
in
for
a
truly
special
stay.
Upon
arrival,
we
were
greeted
with
a
delightful
surprise
–
a
plate
of
scrumptious
macarons
that
awaited
us
in
our
rooms.
What
a
thoughtful
and
sweet
gesture
that
set
the
tone
for
our
entire
stay!
It
was
evident
that
the
staff
at
SANA
Metropolitan
Hotel
knew
how
to
make
their
guests
feel
truly
welcomed.
The
breakfast
spread
was
nothing
short
of
impressive.
The
continental
options
were
not
only
delicious
but
also
diverse,
ensuring
that
there
was
something
to
cater
to
every
palate.
From
freshly
baked
pastries,
sausages,
meats,
cheeses,
yogurts,
pancakes,
cereals
to
a
colourful
array
of
fruits
and
much
more!
We
were
spoiled
for
choice
each
morning.
And
what's
more,
the
attentive
staff
made
sure
that
everything
was
replenished
promptly,
leaving
no
room
for
dissatisfaction.
The
attention
to
cleanliness
at
this
hotel
was
commendable.
Each
day,
we
returned
to
sparkling
rooms
and
a
spotless
bathrooms.
The
beds
were
not
only
tidy
but
also
incredibly
comfortable,
providing
the
perfect
haven
to
rest
after
a
day
of
exploring
Lisbon.
One
of
the
standout
features
of
the
SANA
Metropolitan
Hotel
was
undoubtedly
its
exceptional
hospitality.
The
staff
went
above
and
beyond
to
ensure
that
we
were
comfortable
and
content
throughout
our
stay.
Regular
check-ins
with
guests
were
a
testament
to
their
dedication
to
customer
satisfaction.
It
was
clear
that
their
genuine
care
and
concern
extended
beyond
mere
duty.
The
staff's
cheerful
demeanour
was
infectious,
as
they
engaged
in
delightful
conversations
with
every
guest.
Their
recommendations
for
exploring
Lisbon
were
invaluable,
and
they
even
went
the
extra
mile
to
help
us
book
taxis
and
plan
our
excursions.
Their
warm
and
welcoming
attitude
made
us
feel
like
I
was
visiting
friends
rather
than
staying
at
a
hotel.
A
moment
that
truly
touched
my
heart
was
when
I
mentioned
that
it
was
my
10th
wedding
anniversary
and
my
parents'
40th
wedding
anniversary.
To
my
astonishment,
the
hotel
staff
decorated
our
room
with
balloons
and
flowers,
and
presented
us
with
an
exquisite
assortment
of
fresh
fruit,
pastel
da
natas
and
a
bottle
of
wine.
It
was
a
gesture
that
left
us
speechless
and
grateful
for
the
thoughtfulness
that
defined
our
stay.
The
souvenir
shop
within
the
hotel
was
impressive
and
what
was
even
more
surprising
was
the
reasonable
pricing.
I
found
some
true
gems
in
there
that
allowed
me
to
take
a
piece
of
Lisbon's
charm
back
home
with
me.
All
in
all,
our
stay
at
the
SANA
Metropolitan
Hotel
in
Lisbon
was
a
remarkable
experience.
If
you're
looking
for
a
place
that
combines
impeccable
hospitality,
comfort,
and
genuine
care,
look
no
further
than
the
SANA
Metropolitan
Hotel.
Shini
and
Lloyd
D'Cruz