Fitness Hut Santos - Gym in Lisbon, Portugal



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Our Ranking

Address

R. do Instituto Industrial 7, 1200-225 Lisboa, Portugal

Website

https://www.fitnesshut.pt


Rating on Google Maps

4.00 (825 reviews)

Working Hours

  • Thursday: 7am to 11pm
  • Friday: 7am to 11pm
  • Saturday: 9am to 7pm
  • Sunday: 9am to 3pm
  • Monday: 7am to 11pm
  • Tuesday: 7am to 11pm
  • Wednesday: 7am to 11pm

Reviews

Frequently mentioned in reviews: free (6) access (6) mesmo (6) cancel (6) give (6) members (6) money (6) great (7) Good (7) small (7) time (8) clean (8) people (8) weights (8) find (8) times (9) good (9) nice (9) Fitness (9) workout (9) service (9) space (11) crowded (12) para (12) place (12) machines (14) staff (14) equipment (20)

  • 5Carin S. 5 years ago
    This gym is the best that I've been to in a long time. Lots of fitness machines and equipment with no weight and plenty of both instructor led and video classes to attend to break up your own routine. Well worth the monthly spend.

  • 5Alessio S. 1 month ago
    Great great gym, well equipped. Friendly and professional staff. Everything is spotless clean. It tends to be quite crowded, but so do popular places.

  • 5Anna K. 2 months ago
    Cheap subscription, they even have a package for two people, where you can come with the new person everyday and come as many times as you want in a day. The guys I went in Porto and this one are all good, clean enough. Good set of the standard machines, functional area and free weights section. Lots of cardio machines, big changing rooms. Get a lock, they don’t provide it.

  • 5Carlos Daniel de A. 2 months ago
    Excellent Gym , very clean, environment very respectful and always the staff very kind.

  • 5Marc R. 9 months ago
    Your lowcost gym in Lisboa. Gets really packed in the afternoon; but its nice and clean.

  • 5Madalena A. 2 years ago
    (Translated by Google) Professional and friendly. Great attention to detail. Super clean and well organized. Easy access. (Original) Profissionais e simpáticos. Grande atenção ao detalhe. Super limpo e bem organizado. Acesso fácil.

  • 5gerver julio gallegos t. 2 years ago
    (Translated by Google) Very good (Original) Muito bom

  • 5Adam S. 2 years ago
    For that price is everything you need

  • 5André L. 2 years ago
    (Translated by Google) Great. Congratulations to the whole team. He leaves with great pity. Thanks (Original) Excelente. Parabéns à equipa toda. Sai com muita pena. Obrigado

  • 5Roger R. 1 year ago
    (Translated by Google) Good for relaxing and exercising (Original) Bom para descontrair e exercitar

  • 5Rafael M. 1 year ago
    Friendly Staff, Clean new Equipment, easy access

  • 5Mario C. 1 year ago
    Excellent gym, competent and very welcoming staff. Good availability of equipment. Very cheap subscriptions.

  • 5Alice L. 3 years ago
    (Translated by Google) Love! So lacked a saunazinha! (Original) Adoro! So faltava uma saunazinha!

  • 5Jussara Coelho Oliveira O. 3 years ago
    (Translated by Google) Nothing better than taking care of homesickness in a healthy way. (Original) Nada melhor que cuidar da saudade de forma saudável.

  • 5Andrea A. 2 years ago
    (Translated by Google) Perfect location. (Original) Localização perfeita.

  • 5Ariel T. 2 years ago
    Each one of you who will be reading my review, has different needs and expectations and for that reason, I will start with a short overview about myself. I am 45 years of age and have been lifting weights as a non-competitive bodybuilder for over a decade. My daily job requires me to travel quite often and I am in constant search for decent gyms that allow daily rate usage. I found the Fitness Hut Santos to be clean, with a basic variety of equipment that is well maintained. If you are looking for a high-end latest and greatest type of machinery, the Fitness Hut is not for you. On the other hand, if you find free weights and basic equipment to be sufficient, this place has got you covered. I saw several reviews complaining about the place being overcrowded. I trained at 7am and did not encounter such issues. They have locker rooms on hand and I suggest you bring a lock, a towel and a bottle for hydration, as you will not find a drinking tap on site. If like me, you opt-in for a daily rate, the charge is 10 Euros. To gain daily access, you need to download and use the TrainAway app. I hope this was helpful and I wish you a productive workout, -A

  • 5Socorro R. 2 years ago
    (Translated by Google) The gym is wonderful Because I love working out (Original) O ginásio É maravilhoso Pois eu amo malhar

  • 5Wanderson S. 2 years ago
    (Translated by Google) Good (Original) Boa

  • 5Pedro J M. 2 years ago
    (Translated by Google) Be careful with the Covid Theme (Original) Esta bien cuidado con el Tema del Covid

  • 5Pedro S. 2 years ago
    (Translated by Google) Very good ... (Original) Muito boa...

  • 5Raquel Pereira dos S. 2 years ago
    (Translated by Google) I love??? excellent space with huge windows ?? helpful and friendly employees ?? is my favorite place to train ???? (Original) Adoro??? excelente espaço com janelas enormes ?? colaboradores prestaveis e simpáticos ?? é o meu lugar de eleição para treinar ????

  • 5Guilherme P. 4 years ago
    This space is larger than most other Fitness Hut clubs, so there's enough room for everybody even in the late evening hours. Equipment is in great condition, most of it looks brand new. Gym Service staff is nice and particularly motivating. You won't regret choosing this club.

  • 5Gregorio D. 4 years ago
    Nice and convinient. Only 8,6 euros a day if you aren't a member.

  • 4Dh K. 3 years ago
    Nice gym. You need to download an app 'travelaway' before you arrive. Day pass is available for 8 euros.

  • 4CARLOS G. 4 years ago
    Nice and cheap gymnasium with excellent PT's

  • 4Morgan P. 2 years ago
    A bit small but cool gym!

  • 4Stav L. 2 years ago
    Opening hours here are not updated. You might comew and find the place closed

  • 4Camila C. 2 years ago
    (Translated by Google) Classes are 30 min. I like the air conditioning in the gym! Everything very clean! (Original) As aulas são de 30 min. Gosto do ar condicionado na academia! Tudo bem limpinho!

  • 4Walt S. 2 years ago
    €10 for a day visit, pretty well equipt gym. Need to take your own padlock for the locker room. It's good but I've been to cheaper better gyms in Lisbon

  • 4sukhdeep s. 2 years ago
    Missing some equipments.

  • 4Mariana C. 3 years ago
    Nice staff and facilities.

  • 4Maria B. 3 years ago
    (Translated by Google) Excellent gym. With plenty of gadgets, and varied classes for varied choices. Good environment.  Concern on the part of those responsible for trying to help and accompany Gymgoers in choosing the best options and the right exercises for each person. (Original) Excelente Ginásio. Com bastante variedade de aparelhos, e variadas aulas para variadas escolhas. Bom ambiente. Preocupação por parte dos responsáveis de tentar ajudar e acompanhar os frequentadores do Ginásio na escolha de melhores opções e de exercícios correctos para cada pessoa.

  • 4Gad B. 2 years ago
    The gym offers various machines, weights, studio classes and comfortable shower rooms. Usually it is crowded and there is a long wait for machines. Additionally, there are some machines that you cannot find like chest butterfly. In general, it's fun going there!

  • 4L. 3 years ago
    Has everything you need, lockers, weights, machines and even punching bag. €10 and you have access for the day.

  • 4Alicja K. 2 years ago
    Cheap and nice but missing some equipment

  • 4Nelson D. 3 years ago
    (Translated by Google) Clean and with good equipment. (Original) Limpo e com bom equipamento.

  • 4Eduardo S. 2 years ago
    great price! great stuff! much crowded

  • 4Nutri Raphael R. 2 years ago
    (Translated by Google) Custo excelente benefit (Original) Custo beneficio excelente

  • 4Kátia Alexandra M. 2 years ago
    (Translated by Google) Friendly staff (Original) Pessoal simpatico

  • 3Rui B. 3 years ago
    (Translated by Google) Space with reduced space compared to others (Original) Espaço com espaço reduzido em comparação com outros

  • 3Murad R. 4 years ago
    An average gym! For the price it’s not too bad I guess. At times the gym can get very crowded and loud (especially after 5/6PM) However their customer service can do with a bit of improvement. To get anything done, you have to keep chasing them!!!

  • 3Luis A. 1 year ago
    I train at this gym because it’s the easiest option only. It is tiny and always packed. The pricing is a scam. Some of the staff is nice and welcoming, but some have made me feel unwelcome there.

  • 3Bogdan A. 8 months ago
    The gym is ok but EXTREMELY crowded. I really don t recommend it for that reason. You have to wait for every machine, it's impossible to do a proper workout. Better do pushups at home. Even in the night 1 hour before closing every machine is full. Other than that the gym is nice. The stuff is very nice.

  • 3Jennifer H. 9 months ago
    Gym is not too bad but pretty small and crowded. I would try too go at off times to be able to workout properly and be able to get a machine.

  • 3John R. 2 years ago
    (Translated by Google) At peak times it's horrible. A lot of people even though the gym is big. It was my first time. I will try to go at a better time. (Original) Em horário de pico é horrível. Muita gente mesmo o ginásio sendo grande. Foi minha primeira vez. Vou tentar ir num horário melhor.

  • 3Oisin L. 1 month ago
    Decent gym, always very busy and not enough strength equipment. Good location. Music is not very good an often classes playing even worse stuff very loud right beside benches area. Staff all very nice and helpful.

  • 3Ahson J. 5 months ago
    I like this gym most out of every other one in the neighborhood. I enjoy a little bit of cardio, and some weights, so this place offers everything I need. However, it is a fairly small space and the weight section is a bit tight. Can't really get to all the workouts I'd planned, because each item is being used by several folks at once. Also, I wish there was a wider selection of machines. Nothing for abs.

  • 3Iván F. 2 years ago
    (Translated by Google) A very poorly distributed space with few machines to do weights. Focused 90% on cardio. (Original) Un espacio muy mal distribuido con pocas maquinarias para hacer pesas. Enfocado 90% en cardio.

  • 3Carmen J. 2 years ago
    (Translated by Google) Despite being a small gym, it has good conditions. The location is good in terms of access. With the restrictions imposed by the DGS it is possible to find queues to enter the gym. (Original) Apesar de ser um ginásio pequeno, tem boas condições. A localização é boa em relação a acessos. Com a restrições impostas pela DGS é possível encontrar filas de espera para entrar no ginásio.

  • 3Ricardo G. 3 years ago
    (Translated by Google) Spacious (Original) Espaçoso

  • 3Maria del Mar K. 3 years ago
    claustrophobic space, very low ceiling

  • 3Brett A. 4 months ago
    Day passes are €10 and the only other option is monthly which you can’t cancel until your last day. Staff is rude and don’t tell you the rules of the gym until you’ve done something against them. One sanitizer rag for the whole floor that you can never find. Equipment is nice.

  • 2Andre M. 2 years ago
    Good equipment but way too small. Busy to the rim. And their customer service is perhaps the worse I've come in contact while in Portugal. Weeks to reply, confused, robotic... A pity.

  • 2M. O. 2 years ago
    (Translated by Google) Overcrowded to a large extent, spontaneous formation of wild course groups further restrict training space. Far too few devices, so that self-determined training is not possible even at empty times. In the absence of alternatives, unfortunately still an option. Too bad. (Original) In weiten Teilen überfüllt, spontanes Formieren von wilden Kursgruppen schränken Trainingsfläche noch weiter ein. Viel zu wenige Geräte, sodass selbst zu leeren Zeiten ein selbstbestimmtes training nicht möglich ist. In Ermangelung an Alternativen leider trotzdem eine Option. Schade.

  • 2Mike L. 5 months ago
    Usually busy, always hot. Buckle up for a drawn out workout spent waiting for equipment in a steamy sweaty room. I would encourage management to better use the excessive amount of unused space for many more machines and workout benches.

  • 2Большой . 1 month ago
    Gym was very clean and had enough machines and free weights for a good workout. The reason I give it 2 stars was not for the gym itself, it was for the rude front desk guy. Not friendly and had a passive aggressive approach. It’s not what you say but how you say it. In a city where tourism is very prevalent it’s important to have staff that’s friendly not only for locals but also for tourists that come to spend. This was on October 9, 2022

  • 2Batraa A. 2 years ago
    Trying to call for long time and no body answers in this and other nbranches

  • 2Louis-Victor L. 1 year ago
    The gym is small and overcrowded. They organise group class in the middle of the gym with music at maximum volume wich makes it even worse. It ends up being expensive for what it is. 1 more star because the staff is nice.

  • 1Rodolfo Iglesias (Rods S. 6 months ago
    Worst experience ever as a costumer. I don't recommend this gym ever, cold water in the shower, broken machines, very irregular floor, crowded, loudly music everywhere, is a big mess. Worst gym I ever been in the world. Personal trainers and other staff members made jokes about me working out, some costumer abusing with payments and water is charged. A freaking nightmare.

  • 1Naima Andrea Mejia T. 3 months ago
    I joined this gym, they have this HI! Insurance advertising everywhere. When I joined, I was contacted to join this insurance with them saying I would only have to pay an extra on my gym subscription. Turns out my gym subscription was not with the gym anymore but with this company, without my knowledge, because they always speak as if this has something to do with the gym. Well, despite me having direct debit for all my services activated, and having been debited from the gym previously, now somehow this direct debit doesn't work and suddenly I have a debt with the insurance SO THEY BLOCK ME FROM THE GYM!!! I try to go and solve at the gym and they just brush me off saying it has nothing to do wih them and they cannot do anything and I have to talk with HI!. I started sending emails asking for my debt so I can cancel it and cancel my subscription. The nightmare starts, because they always send me just one month of debt and not the other, so I'm never free of the debt because they never send me the info to pay for everything!!!! I have been forced to pay for a gym membership I'm not using because their insurance company doesn't allow me to.pay my debt, and they don't help you out to resolve. They give your information so they can hook you into that scam and then they wash their hands!! They're basically stealing your money!!!! They won't allow you in the gym no matter what due to it!!! And they give deceiving information about joining that insurance!!!! Don't join any of them!!!!

  • 1Ziul S. 4 months ago
    Most of equipment needs a serious repair or replacement . The floor where the benches are has different levels and they can't be flat and you could have a serious accident during the work out. The gym has a potential but at the moment it looks abandoned. The pictures that I took it shows equipments that are like that for months.

  • 1repat 1. 3 years ago
    3 months after cancelling and leaving Lisbon they are still taking money out of my bank account that I have to claim back from my bank; they won't even give it back to me directly. Support is slow and said it would stop but it still didn't. Account is deactivated. Never give them any kind of automatic payment, they seem to be fairly incompetent

  • 1atle w. 3 years ago
    Ok place to workout, but make sure you lock everything in your locker. I had my shoes stolen.

  • 1Sophie H. 4 months ago
    Really badly maintained gym with old equipment and machines. If you need to get a workout done while on holiday like me then it just about sufficed. However, I would not have a membership here.

  • 1Marina Tsudo G. M. 3 years ago
    No client services/costumer online services available EVER, they take any pretext to get more money out of you. Even if it's a low cost gym, with the money they had me spending I would have gone some place better

  • 1Ricardo E. 4 months ago
    It's always packed with people, even at lunch time. Beside that they don't offer any assistance of how to use the equipment, you have to be a gym expert to attend to this gym or else pay for a personal trainer so that someone will explain how a machine works. Sadly it seems to be the only one in the area

  • 1Nelson M. 6 months ago
    Majority PTs are great with few exceptions in the way of conducting with clients and professionalism. The customer service that can only be performed by email, mainly works by the book for benefit of the Fitness Hut, does not offer the right legal path to customers and proper service especially when clients are dissatisfied with their service. Only works for compliments. This is continuous complaint from multiple customers. At their eyes, customers are never right, and this says all. Best Regards

  • 1D. 1 year ago
    A place strictly TO AVOID!!! Extremely crowded. Not enough much equipment to work-out. Sometimes you have to wait 15 mins to get ANY free machine. No way to follow the training plan you had made for the specific day as probably the equipment you are looking for will be taken. Small area,lack of space. The distance between the ppl is less then 1 meter sometimes. No way to avoid covid infections in such a crowd. A place to AVOID!!!

  • 1Evandro G. 2 years ago
    (Translated by Google) Outdated devices, there is a broken one, it will be 2 weeks and until today they have not been fixed, few devices and at peak times almost impossible to use. Today I went to talk to Pedro responsible for the place, I was mistreated, thick, arrogant and arrogant, I don't know if it was xenophobia on his part or if he is used to treating people badly. I went to talk about a hygiene measure and prevention of the current virus, there is no alcohol or papers close to the devices to be cleaned, which increases the risk of contamination, the towel they force us to use, not all of them use, and even those that use leave the devices soaked in sweat. Type of gym that doesn't care about the health of its members, they only aim at profitability and a full house, until the day the worst happens and they respond in court something that could be avoided. (Original) Aparelhos ultrapassados, tem um quebrado já vai dar 2 semanas e até hoje não arrumaram, poucos aparelhos e em horários de pico quase impossível usar. Hoje fui falar com o Pedro responsável pelo local, fui maltratado, grosso, arrogante e prepotente, não sei se foi xenofobia da parte dele ou se ele é acostumado a tratar mal as pessoas mesmo. Fui falar sobre uma medida de higiene e prevenção do atual vírus, não existe álcool nem papéis próximos aos aparelhos para serem limpos os mesmos, o que aumenta os riscos de contaminação, a toalha que eles nos obrigam usar nem todos usam, e mesmo os que usam deixam os aparelhos encharcados de suor. Tipo de academia que não está nem aí pra saúde dos seus sócios, só visam a lucratividade e casa cheia, até o dia que acontecer o pior e eles responderem judicialmente algo que poderia ser evitado.

  • 1Lucina Luna C. 2 years ago
    (Translated by Google) Bad attention. Staff are not trained. Hire anyone. If you need to complain about something everything has to be through emails that take too long to respond. Not at an international gym as advertised. (Original) Mala atención. El personal no está capacitado. Contratan a cualquiera. Si necesitas quejarte por algo todo tiene que ser mediante emails que demoran demasiado en responder. Para nada un gimnasio internacional como lo promocionan.

  • 1Gonçalo Sousa F. 2 years ago
    (Translated by Google) The staff is not trained, they are inefficient. They don't know the terms and conditions of how the gym works. Internationals are made but few know how to speak English. I had to pay a month that I DIDN'T go because I got the information wrong, totally unfair. (Original) El personal no está capacitado, son ineficientes. No saben los términos y las condiciones de cómo funciona el gimnasio. Se hacen los internacionales pero pocos saben hablar inglés. Tuve que pagar un mes que NO fui porque me dieron mal la información, totalmente injusto.

  • 1Karla W. 2 years ago
    (Translated by Google) There are many improvements to be made at the headquarters of Santos: - It has a very small space. In the gym it is always impossible to find equipment available at night, so you have to go with time to wait. Some members use more than one device at a time and are unwilling to alternate with each other. The responsible instructors do nothing and do not realize it because they are not paying attention to the welfare of the members, often not even realizing who is the "responsible" of the day; - The use of towels is not controlled by those responsible (which I think is mandatory in the Fitness Hut network), so the equipment is not properly cleaned; - The female bathroom sink is constantly clogged, which impairs the hygiene of the place; - There is no accompaniment / guidance, the instructors do not even greet, except for the very helpful Tuesday instructor; - At the time of cancellation, one more surprise: It took more than ten days to respond to my email request, which resulted in another month of costs without using the services. Be aware not to suffer from this: cancel directly in the MyHut app. Otherwise, they will be charged for another significant period, as happened to me. I realize it is a low cost gym, but I have already been a member of Fitness Hut - Elias Garcia where the service was excellent in every way! (Original) Há muitas melhorias a fazer na sede de Santos: - Tem um espaço muito reduzido. No ginásio é sempre impossível encontrar equipamentos disponíveis à noite, portanto é preciso ir com tempo para aguardar. Alguns sócios usam mais de um aparelho ao mesmo tempo e não estão dispostos a alternar com os demais. Os instrutores responsáveis nada fazem e nem percebem pois não estão a prestar atenção no bem-estar dos sócios, muitas vezes nem se percebe quem é o "responsável" do dia; - O uso de toalhas não é controlado pelos responsáveis (o que penso ser obrigatório na rede Fitness Hut), portanto os equipamentos não são devidamente higienizados; - A pia da casa de banho feminina está constantemente entupida, o que prejudica a higiene do local; - Não há qualquer tipo de acompanhamento/ orientação, os instrutores nem mesmo cumprimentam, com exceção do instrutor das terças-feiras que é bastante solícito; - No momento do cancelamento, mais uma surpresa: Demoraram mais de dez dias para responder a minha solicitação que foi feita por e-mail, o que resultou em mais um mês de custos sem utilizar os serviços. Estejam atentos para não sofrer com isto: cancelem diretamente no app MyHut. Do contrário, serão cobrados por mais um período significativo, como ocorreu comigo. Percebo que é um ginásio Low Cost, mas já fui sócia da Fitness Hut - Elias Garcia onde o serviço era excelente em todos os sentidos!

  • 1Henrique S. 2 years ago
    The staff is helpful and polite. Equipments are ok if you can get to it. The worst thing here is that the gym is always crowded. You have to add at least 20min to your workout routine to get things done. It is always crowded, doesn't matter if it's Winter or Summer, you'll have to deal with that. Some other things I dislike are: 1_Sometimes you'll have to deal with classes been held in the middle of the gym space, without warning. That makes it even harder to get to the equipment you want to use. 2_Fitness Hut doesn't provide water to drink. It's pretty basic, even for a low-cost gym. 3_If you realize any equipment is too old and dirty, don't expect them to just buy a new one. I had to complain about a rope 3 times and it took months for them to get a new one.

  • 1Jeffrey L. 3 years ago
    (Translated by Google) Small, there are not many machines, or equipment to exercise, lousy attention. It is the worst experience I have had in the gym. (Original) Pequeño, no hay muchas máquinas, ni equipos para ejercitar, pésima atención. Es la peor experiencia que he tenido en el ramo de gimnasios.

  • 1Renata Gaia Integra M. 3 years ago
    (Translated by Google) DO NOT GO! IT'S A FRAUD !!! THAT ACADEMY IS A GREAT MISTAKE. When I killed myself, I made it clear that I would only stay for a month. THEY'RE 3 MONTHS DEBITTING FROM MY REVOLUTI ACCOUNT. AND I CAN'T CANCEL ANYWAY. THEY CREATE ALL KINDS OF CANCELLATION DIFFICULTY. AND AT NO TIME WILL I AUTHORIZE ANY AUTOMATIC DEBIT OF MY ACCOUNT. PICTURES CAN SEE THAT CANCELLATION MADE BY COMPUTER OR PHONE DOES NOT CHARGE. The Acedemia is GREAT. BUT REALLY PAYMENT IS A PROBLEM !!!! PLEASE LOOK ATTACHED. CANCELLATION PAGE DOES NOT WORK. LOADING MORE THAN 30 MIN (Original) NÃO VÁ! É UMA FRAUDE!!! ESSA ACADEMIA É UMA GRANDE ENGANAÇÃO. QUANDO ME MATRICULEI DEIXEI CLARO QUE SÓ FICARIA POR UM MÊS. ELES ESTÃO HÁ 3 MESES DEBITANDO DA MINHA CONTA DO REVOLUTI. E NÃO CONSIGO CANCELAR DE FORMA ALGUMA. ELES CRIAM TODOS OS TIPOS DE DIFICULDADE PARA O CANCELAMENTO. E EM MOMENTO NENHUM AUTORIZEI QUALQUER DEBITO AUTOMATICO DE MINHA CONTA. NAS FOTOS PODEM VER QUE O CANCELAMENTO REALIZADO ATRAVES DO COMPUTADOR OU DO TELEFONE NÃO CARREGAM. A ACEDEMIA É ÓTIMA. MAS REALMENTE A QUESTÃO DO PAGAMENTO É UM PROBLEMA!!!! POR FAVOR OLHEM EM ANEXO. A PAGINA PARA CANCELAMENTO NÃO FUNCIONA. ESTÁ CARREGANDO HÁ MAIS DE 30 MIN

  • 1FALA BRASIL Portuguese Language S. 3 years ago
    (Translated by Google) DO NOT GO! IT'S A FRAUD !!! THAT ACADEMY IS A GREAT MISTAKE. When I killed myself, I made it clear that I would only stay for a month. THEY'RE 3 MONTHS DEBITTING FROM MY REVOLUTI ACCOUNT. AND I CAN'T CANCEL ANYWAY. THEY CREATE ALL KINDS OF CANCELLATION DIFFICULTY. AND AT NO TIME WILL I AUTHORIZE ANY AUTOMATIC DEBIT OF MY ACCOUNT. IN THE PHOTOS YOU CAN SEE THAT CANCELLATION PERFORMED THROUGH THE COMPUTER OR PHONE DOES NOT CHARGE. ACCESSEMY IS GREAT. BUT REALLY PAYMENT IS A PROBLEM !!!! (Original) NÃO VÁ! É UMA FRAUDE!!! ESSA ACADEMIA É UMA GRANDE ENGANAÇÃO. QUANDO ME MATRICULEI DEIXEI CLARO QUE SÓ FICARIA POR UM MÊS. ELES ESTÃO HÁ 3 MESES DEBITANDO DA MINHA CONTA DO REVOLUTI. E NÃO CONSIGO CANCELAR DE FORMA ALGUMA. ELES CRIAM TODOS OS TIPOS DE DIFICULDADE PARA O CANCELAMENTO. E EM MOMENTO NENHUM AUTORIZEI QUALQUER DEBITO AUTOMATICO DE MINHA CONTA. NAS FOTOS PODEM VER QUE O CANCELAMENTO REALIZADO ATRAVES DO COMPUTADOR OU DO TELEFONE NÃO CARREGAM. A ACEDEMIA É ÓTIMA. MAS REALMENTE A QUESTÃO DO PAGAMENTO É UM PROBLEMA!!!!

  • 1R O D R i G O. 1 year ago
    I really wish I could leave a better review bc some of the staff are great people and really tried to help me out. Having said that, I went in requesting access for 20 days, ended up paying for 45, had a ton of back and fourth with the club support email - there’s no customer service phone number; had to deal with constantly being given different information from different staff members and ultimately I felt like I was constantly frustrated by their membership sustem which is unnecessarily complicated and seems to be built to abuse their members. Definitely one of those places I will never be going back to and that I would not refer to anyone I know.

  • 1Fabio D. 2 years ago
    (Translated by Google) Uneducated employees gymnasium with serious structural problems water dripping from the air conditioner extremely full at all times and basic equipment is missing (Original) Funcionários sem educação ginásio com sérios problemas estruturais água pingamdo do ar condicionado extremamente cheia a todo o tempo e faltam equipamentos básicos

  • 1Luke Z. 2 years ago
    Expect overcrowding, IT problems, bad management

  • 1Didas C. 2 years ago
    (Translated by Google) I don't recommend this place for free, it's crowded with people and you never manage to book a class. (Original) Este lugar no lo recomiendo ni gratis, saturado de gente y jamás consigues reservar una clase.

  • 1Babe S. 3 years ago
    Terrible gym. Broken equipement, badly organised. 9 euros entrance!! No service desk so they just leave you standing at the gate until somebody hopefully sees you. Grouplessons in the middle of the gym?! Broken dumbbells, max. Weight 35kg?! Arrogant personal trainers taking selfies and filming their clients publicly. Buch of amatures and over priced. Too crowded, you'll stumble over people, seriously. Overpriced sweat hut. I should open up my own gym. Yes it is that bad.

  • 1Douglas F. 2 years ago
    (Translated by Google) Ridiculous communication failures and respect for customers .. even with a scheduled lesson, the club closes and does not warn customers, let alone a notice on the website or application ... (Original) Ridículo as falhas de comunicação e o respeito para com os clientes.. mesmo com aula marcada, o clube fecha e não avisa os clientes, ou muito menos um aviso no site ou aplicativo...

  • 1Farah C. 2 years ago
    I have been sold a monthly subscription at 15e ans they charged me 45e. Now they refuse to refund me and don't even answer. Avoid them and find another gym!

  • 1Sarah d. 1 year ago
    Rip off. They lure you in with a special offer, but the prices are deceptive. They do not give you proof of the price when you sign up so when you see you are being charged double, they tell you it was your mistake. They charge for another 30 days, even if you cancel right away. Staff speak to down to women disrespectfully. Want to look in my bag. Charge for tap water! Customer service only via email and can takes a week to respond. Was charge 90 euros to go the gym 3 times. My boyfriend was given a lower price, and was able to cancel with no problems. Obviously a double standard and very sad representation of Portugese businesses. No respect. They make money off of unsuspecting people but no interest in the long term customer. Prices too high to make money legitimately, just a scam.



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