Fitness Hut (Benfica) image

Fitness Hut (Benfica)

Gym Fitness center

😠 The gym looks nice, it is fairly well equipped with reasonable prices, this is why it is very overcrowded, and this is probably why they do not care about their clients. The administration is absolutely horrible, they mess things up with payments a lot, it takes months to get a reply, not to mention... People often mention staff, machines, good, space, para, train, crowded, small, machine, people,


Address

Estr. de Benfica 503, 1500-500 Lisboa, Portugal

Website

www.fitnesshut.pt

Rating on Google Maps

3.90 (917 reviews)

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Working Hours

  • Wednesday: 6:30 AM to 11 PM
  • Thursday: 6:30 AM to 11 PM
  • Friday: 6:30 AM to 11 PM
  • Saturday: 9 AM to 7 PM
  • Sunday: 9 AM to 3 PM
  • Monday: 6:30 AM to 11 PM
  • Tuesday: 6:30 AM to 11 PM

Featured Reviews


Frequently mentioned in reviews: staff (23) machines (19) good (17) space (13) para (12) train (9) crowded (9) small (8) machine (8) people (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Murad R. 2 years ago on Google • 232 reviews
    Okish. Not the best Gym of this brand. This particular gym is quite small and gets pretty packed. Lots of machines cramped next to each other. Even during the quote hrs, sometime you have to wait to use machines. Also being inside a shopping mall and underground there are no windows, so for myself it’s not fun at all to work out there.
    8 people found this review helpful 👍

  • 1/5 Magdalena P. 7 years ago on Google • 5 reviews
    The gym looks nice, it is fairly well equipped with reasonable prices, this is why it is very overcrowded, and this is probably why they do not care about their clients. The administration is absolutely horrible, they mess things up with payments a lot, it takes months to get a reply, not to mention to solve a problem (we just gave up after 5 months...) and even if they do replay, it seems they do not really bother to read your e-mails first. I do not recommend this place.
    9 people found this review helpful 👍

  • 3/5 Rui R. 3 months ago on Google • 24 reviews New
    "Not great, not terrible" Great teachers and PTs, but I personally don't enjoy the facilities.
    5 people found this review helpful 👍

  • 1/5 Ezaldden A. 1 year ago on Google • 10 reviews
    I tried 4 branches for Fitnesshut in Lisbon and this one wins the most horrible one. No windows since it's underground, horrifically overcrowded and always feels busy. Equipments are not the worst but definitely old. People there are very ok and I appreciate them though and the star ranking belongs to them, not for the club.
    5 people found this review helpful 👍

  • 1/5 roshan r. 1 year ago on Google • 4 reviews
    Too small with unmanaged machines. this gym is not for weight training . The lifting space is cramped and it doesn’t have enough machines/equipments. Have to wait on a queue to use the equipment 👎
    5 people found this review helpful 👍

  • 4/5 Cláudio S. 1 month ago on Google • 708 reviews New
    Good.

  • 1/5 Peter K. 7 years ago on Google
    The equipment is okay, but the customer service is simply horrible and very unprofessional. I wish I had never joined this club and I will be looking for other options. I do not recommend this club to anyone, a very bad and stressful experience.
    4 people found this review helpful 👍

  • 2/5 John David T. 1 year ago on Google • 92 reviews
    All what I need. This was when I first joined. Now I see what other members mean when they say it's packed. It is also packed due to lack of machine maintenance. We have to wait to do our exercises....sometimes up to 20 minutes. Also the drinks... it's now 10 days we have limited tastes and they are tastless. They could invest a little more and make it much nicer at same level as other gyms of the group.
    3 people found this review helpful 👍

  • 1/5 Vasileios E. 4 years ago on Google
    Gym support is non existence. They had a problem with my bank, they kept on charging me and then keep on refusing my access to the gym. Moreover they get more subscribers than they can handle. Unless you pay for personal you are worthless to them.
    3 people found this review helpful 👍

  • 1/5 Matias Gomes F. 1 year ago on Google • 39 reviews
    It really sucks. The machines and equipment are old, with no maintenance. There are no elements and space to train ...In the aerobics class the volume reaches 110 dB for two hours. Everyone complained but they don't care. The AC is always Off even when its crowded. Advice: look for others options.
    2 people found this review helpful 👍

  • 1/5 Evan a. 5 years ago on Google
    Poor customer care and the website says closes at 9pm Saturday's but they close earlier the gym hut app doesn't work and there answer to all issues are send a email to head office. ........ direct debit is borrible
    2 people found this review helpful 👍

  • 2/5 Eslam M. 1 year ago on Google
    Small, crowded, a side from that the staff are very cool and pros!
    2 people found this review helpful 👍

  • 3/5 Ankie B. 2 years ago on Google
    The people that work here are all very lovely! Unfortunately the place is always very crowded, its a bit on the smaller side for all the people that want to workout here.
    2 people found this review helpful 👍

  • 1/5 Pedro S. 1 year ago on Google
    Overcrowded, the space is too small for so many clients. Machines not suitable for serious lifting. Comercial gym.
    2 people found this review helpful 👍

  • 3/5 Joaquim S. 1 month ago on Google • 260 reviews New
    Very crowded after 5pm.

  • 2/5 Joao B. 5 months ago on Google • 17 reviews
    Fully packed at all times
    1 person found this review helpful 👍

  • 5/5 Camila R. 2 months ago on Google • 16 reviews New
    For those who knew the space before it was a gym, you will understand why there are no windows. I grew up in Benfica and when I was a little girl I went to the Fonte Nova cinema, which was later transformed into the gym we have today. Well, I think it's a cool space to train, but it lacks some machines, such as Smith squats, flexor table (in my opinion, I don't like the flexor chair at all, it gets on my nerves), leg press 45°, pelvic lift machine, calf chair, but of course there are always alternatives for these exercises and the space is not huge but it is enough to do a peaceful workout. Of course, I don't recommend going to train during rush hours to anyone, I believe that almost no one likes to train in a lot of noise and a very crowded place, that's why I choose to train at times with less confusion, in the morning or lunch hours. . Well, I think that if we have difficulty we have to ask for help, something that is not lacking in the gym from the staff, as no one is a fortune teller, wizard and almost no one has a crystal ball to guess that we are having difficulty or don't understand how to use the machines. . The staff is always willing to help and always welcomes me. I always meet the cleaning staff and the cleaning girl is always in the changing room, I have even seen her several times using a soap pressure machine to clean the showers, she is a girl who is aware of the lack of soap, paper and maintenance. Everything is always very clean and organized. Finally, I have to say that the price is very affordable, and the conditions are good, but of course we can always improve, which I think is what we all try to do in our journey on earth. Greetings to all complainers and non-complainers! Kisses
    1 person found this review helpful 👍

  • 1/5 Pedro A. 4 years ago on Google
    (Translated by Google) Small space for so many people, unfriendly staff, machines with a variety of poultry (Original) Espaço pequeno pra tanta gente, staff antipático, maquinas com pouxa variedada
    1 person found this review helpful 👍

  • 2/5 Antónia F. 4 years ago on Google
    The place it's small and very full of people.
    1 person found this review helpful 👍

  • 4/5 Jorge S. 3 years ago on Google
    (Translated by Google) Good location, competent staff, average prices. This concept of a gym let's say that it is only profitable for the partner if he perceives and knows most of the machines or what he is going to do, as the accompaniment by the staff only exists if the partner pays separately. In terms of equipment these are good. (Original) Boa localização, staff competente, preços dentro da média. Este conceito de ginásio digamos que só tem rentabilidade para o sócio se perceber e conhecer a maior parte das máquinas ou o que vai fazer, pois o acompanhento por parte do staff só existe se o sócio pagar à parte. Em termos de equipamentos estes são bons.
    1 person found this review helpful 👍

  • 1/5 C. H. 2 years ago on Google
    Opening hours are terrible. If you work long or wanna go on the weekends it is real hard / impossible. Also: not many machines and mostly old. Courses are mostly Video courses and noone told me about that.
    1 person found this review helpful 👍

  • 1/5 Kaio S. 3 years ago on Google
    (Translated by Google) A good gym, good price, but with poor customer support. (Original) Um bom ginásio, bom preço, mas com um péssimo apoio ao cliente.
    1 person found this review helpful 👍

  • 4/5 Luisto S. 2 months ago on Google • 21 reviews New
    Very good and all the people are very friendly but they lack equipment… Smith and Leg Press for example.

  • 2/5 Tomás R. 4 years ago on Google
    (Translated by Google) I was a frequent customer for 2 years. Gym very crowded overall. The only time I can train without eating side partner chicks is between 14-17. What's more, there's only one security guard dealing with all customer support issues, so answering the phone is something that just never happens if you call there. I've been stolen several times, including 80 € headsets (which I suspect was the security guard himself). Almost obsolete machines and many professionals who don't know what to say. (Original) Fui cliente assíduo durante 2 anos. Ginásio muito populado no geral. A única altura em que consigo treinar sem estar a comer pintelhos do sócio do lado é entre as 14-17. Alem disso, há apenas um segurança a tratar de todos os assuntos relacionados com apoio ao cliente, pelo que atender o telefone é algo que simplesmente nunca acontece caso se ligue para lá. Já fui roubado várias vezes, incluindo fones de 80€ (os quais suspeito que tenha sido o próprio segurança a gamar). Máquinas quase obsoletas e vários profissionais que não sabem patavina daquilo que falam.

  • 5/5 José A. 4 years ago on Google
    (Translated by Google) And a gym where I walk.to 2 years ... (Original) E um ginasio onde ando.a 2 anos...

  • 5/5 Marisa L. 4 years ago on Google
    (Translated by Google) Very good facilities, atmosphere and friendliness. (Original) Muito boas instalações, ambiente e simpatia.

  • 3/5 Manuel Costa S. 4 years ago on Google
    (Translated by Google) Same as the rest of this brand chain. It has private parking. It is a point in favor. (Original) Igual à restante cadeia desta marca. Tem estacionamento privativo. É um ponto a favor.

  • 5/5 Francisco F. 4 years ago on Google
    (Translated by Google) Very complete premium low cost gym, with all the necessary conditions to practice classes, cardio or iron, in very good sports environment. (Original) Completíssimo ginásio premium low cost, com todas as condições necessárias para prática de aulas, cardio ou ferro, em ambiente desportivo muito bom.

  • 4/5 Andreia D. 4 years ago on Google
    (Translated by Google) Staff, hygiene and appliances are a plus in favor of this gym. The only point against it is for being in a place with no outside view. (Original) Staff, Higiene e aparelhos são um ponto a favor deste ginásio. O único ponto contra é por ser num local sem vista para o exterior.

  • 4/5 Marlene M. 4 years ago on Google
    (Translated by Google) Good price and good facilities. But I only use the gym. To take classes, it is difficult to mark, it is always full. Even in the gym sometimes there are no free machines (end time) (Original) Bom preço e boas instalações. Mas eu só utilizo o ginásio. Para ter aulas, é difícil as marcações, está sempre cheio. Mesmo no ginásio por vezes não há máquinas livres (horário final do dia)

  • 5/5 Karen N. 4 years ago on Google
    (Translated by Google) ♥ ️ (Original) ♥️

  • 4/5 Vilma M. 4 years ago on Google
    (Translated by Google) Nice place with several workout options, good gym support services. one downside is the rather complicated parking in the area, it is best to go transport (Original) Local agradável , com várias opções de treino , bom apoio do gym serviços. um ponto negativo é o estacionamento bastante complicado na zona , o melhor é ir transportes

  • 5/5 cidolina t. 4 years ago on Google
    (Translated by Google) Good! (Original) Bom!

  • 5/5 julie s. 2 years ago on Google
    Top

  • 4/5 Miguel F. 3 years ago on Google
    Good fitness club

  • 4/5 Hasan d. 2 years ago on Google
    It's good but full of people and kinda small

  • 1/5 Jeffrey L. 4 years ago on Google
    (Translated by Google) Bad attention, unpleasant place, there is not enough space, no machines, or weights to exercise. I would never recommend it. (Original) Pésima atención, lugar desagradable, no hay suficiente espacio, ni máquinas, ni pesas para ejercitarse. No lo recomendaría jamás.

  • 5/5 Franco G. 9 months ago on Google
    First time going to this gym. Friendly staff, equipment in good condition, clean 👍

  • 5/5 Larisa B. 1 year ago on Google
    Very nice training GAP (Ricardo Freitas)

  • 5/5 Magicae 3 years ago on Google
    Bem equipado, balneários asseados e espaçosos, equipa simpática e sempre pronta a ajudar. Tomaram bastantes medidas preventivas contra a situação de saúde pública do momento. Muito conveniente o facto de abrir às 6:30 nos dias úteis.

  • 3/5 Jorge P. 4 years ago on Google
    (Translated by Google) Too small for so many people. (Original) Demasiado pequeno para tanta gente.

  • 4/5 Sara C. 4 years ago on Google
    (Translated by Google) Some machines are undergoing maintenance, which means that you have to wait for others. (Original) Algumas máquinas encontram-se em manutenção o que faz com que se tenha que esperar pelos outros.

  • 3/5 Polari 4 years ago on Google
    (Translated by Google) Good gym but from 17:00 to 20:00 it gets crowded and you can't work out or find free machines. (Original) Bom ginásio porém das 17:00 ás 20:00 fica lotado e não se consegue malhar ou achar máquinas livre.

  • 5/5 Pedro G. 3 years ago on Google
    (Translated by Google) Excellent for the price, although some things can improve. I think it is unfair to criticize the size because there probably wouldn't be more space to "buy" at Fonte Nova (that's what it is ...), but I could have a little less cardio machines, and improve: - Abs / lower back machine - Chest flies machine - Eventually more legs (replicate existing ones) For the rest, the staff is the best, and the atmosphere is super relaxed, nothing pretentious or boring (we can train freely and at will, the staff will only approach us if there are errors in posture etc). (Original) Excelente para o preço, embora algumas coisas possam melhorar. Acho injusto criticar o tamanho pq provavelmente não haveria mais espaço para "comprar" no Fonte Nova (é o que é...), mas podia ter um pouco menos maquinas de cardio, e melhorar: - Maquina de abs/lower back - Maquina de chest flies - Eventualmente mais umas de pernas (replicar as existentes) De resto, o staff é do melhor, e o ambiente é super descontraído, nada pretensioso nem chato (podemos treinar livremente e à vontade, o staff só nos aborda caso haja erros na postura etc).

  • 5/5 Herbanarium S. 3 years ago on Google
    (Translated by Google) A very cozy and familiar club. (Original) Um clube bastante acolhedor e familiar.

  • 5/5 Robert G. 3 years ago on Google
    (Translated by Google) A great gym, I recommend. (Original) Uma ótima academia, recomendo.

  • 3/5 Jo G. 3 years ago on Google
    Nice gym, small but enough for all round athletic needs.

  • 5/5 Watora D. 6 years ago on Google
    (Translated by Google) Various equipments are available. Group lessons and personal trainers are also available (pay). There is almost no machine waiting because it is relatively empty. (Original) 様々な機器が揃っています。グループレッスンやパーソナルトレーナーも申し込めます(有料)。比較的空いているので機械待ちもほとんどありません。

  • 4/5 Cesario R. 4 years ago on Google
    (Translated by Google) No natural light in the machine area. Otherwise excellent. (Original) Sem luz natural na zona das máquinas. De resto excelente.

  • 3/5 Bartolomeu G. 6 years ago on Google
    A bit cramped

  • 3/5 Rafael S. 6 years ago on Google
    not bad

  • 4/5 Marisa de N. 5 years ago on Google
    Top!

  • 3/5 vincent 5 years ago on Google
    Nice,cool,

  • 3/5 José Mota M. 5 years ago on Google
    Small gym

  • 3/5 L L. 5 years ago on Google
    Affordable but too crowded.

  • 5/5 marco a. 4 years ago on Google
    Top

  • 5/5 Samuel R. 3 years ago on Google
    (Translated by Google) Organized and great environment for training. (Original) Organizado e ambiente ótimo para treinar.

  • 5/5 Paolo 5 years ago on Google
    Very clean gym, a bit chaotic in the afternoon but still a very good place.

  • 5/5 Alê e Isa F. 4 years ago on Google
    (Translated by Google) Very good. (Original) Muito bom.

  • 4/5 Samekh A. 4 years ago on Google
    (Translated by Google) A place with a good training environment, with a wide range of training equipment. A little small at rush hour. Hygiene conditions are appropriate. (Original) Local com um bom ambiente de treino, com grande variedade de aparelhos para treino. Um pouco pequeno na hora de ponta. As condições de higiene são apropriadas

  • 3/5 Luís R. 4 years ago on Google
    (Translated by Google) Well equipped, nice space but always very crowded, which makes access to the machines more difficult! (Original) Bem equipado, espaço agradável mas sempre muito cheio de gente, o que torna mais difícil o acesso às máquinas!

  • 4/5 Luis M. 3 years ago on Google
    (Translated by Google) Well organized. With evidence of special care in Covid's time. Friendly and attentive staff. (Original) Bem organizado. Com evidência de cuidados especiais em tempo de Covid. Pessoal simpático e atencioso.

  • 5/5 Sara S. 3 years ago on Google
    (Translated by Google) Excellent space. All the staff are very friendly (Original) Espaço excelente. Todos os funcionários são muito simpáticos

  • 5/5 Henrique D. 3 years ago on Google
    (Translated by Google) Simple gym, but with an adequate structure in relation to what you pay. I recommend using it before 5:30 pm (Original) Ginásio simples, mas com uma estrutura adequada em relação ao que se paga. Recomendo o uso antes das 17h30

  • 5/5 Tania R. 4 years ago on Google
    (Translated by Google) Love! One thing I can say is a super familiar environment (Original) Adoro! Uma coisa posso dizer um ambiente super familiar

  • 4/5 QuantumtechBR 3 years ago on Google
    (Translated by Google) I just didn't give 5 stars because I missed some devices, for example: flying machine, for chest. However, it is a very well-structured gym with a well-prepared team. (Original) Só não dei 5 estrelas porque senti falta de alguns aparelhos, por exemplo: máquina voadora, para peito. No entanto, é um ginásio muito bem estruturado e com uma equipa muito bem preparada.

  • 5/5 Rita H. 3 years ago on Google
    (Translated by Google) Gym that meets all Covid prevention standards. Dynamic space and friendly staff (Original) Ginásio que cumpre todas as normas de prevenção do Covid. Espaço dinâmico e staff simpático

  • 5/5 vm t. 5 years ago on Google
    Big open space and welcoming staff.

  • 3/5 linogalancho 4 years ago on Google
    (Translated by Google) Visit (Original) Visita

  • 3/5 Ana F. 4 years ago on Google
    (Translated by Google) I don't like classes without a monitor (Original) não gosto de aulas sem monitor

  • 5/5 Altino da Silva R. 4 years ago on Google
    (Translated by Google) Super good, it has almost everything you need to train. I recommend it from experience! (Original) Super bom, tem quase tudo que precisas para treinar. Recomendo por experiência própria !

  • 4/5 pedro d. 4 years ago on Google
    (Translated by Google) Sympathetic (Original) Simpático

  • 5/5 Vanizio c. 4 years ago on Google
    Wonderful gym and nice staff

  • 1/5 bodelier i. 11 months ago on Google • 2 reviews
    I train in gyms for years now and I never saw such a busy gym. The staff doesn’t pay attention on how many people there are, how they behave etc.. they don’t even have good machines, most of the machines exist 1 time and are always used. only go there because it’s low cost.
    2 people found this review helpful 👍

  • 5/5 Pedro D. 6 months ago on Google • 1 review
    Amazing clube, very good staff


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