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Frequently mentioned in reviews: hostel (18) room (18) night (12) rooms (9) stay (9) bugs (8) beds (8) showers (7) find (7) toilets (6)
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  • 1/5 Franzi 6 months ago on Google • 22 reviews
    Der Preis ist zwar unschlagbar aber bitte übernachtet hier nicht!! Im Zimmer sind überall Bettwanzen. Habe leider nachts keine Lust gehabt davon Bilder zu machen. Wir haben dann auf dem blanken Boden im Aufenthaltsraum geschlafen, um überhaupt etwas schlafen zu können. Die Küche ist nicht benutzbar, da es kein Geschirr gibt und der Topf und die Pfanne total verkratzt sind. Zudem sieht der Schwamm aus als wäre er schon Jahre nicht mehr gewechselt worden. Bei der Küche ist die ganze Nacht der Zugang zum Hinterhof offen gewesen und dort ist alles vermüllt. Zwar gibt es an den einzelnen Zimmertüren Schlüssel aber trotzdem kann in den Fluren jeder einfach Nachts reinkommen. Die Toilettentüren auf dem Frauenklo sind nicht schließbar und dann auch nicht abschließbar. Es ist einfach eklig. Das einzig positive ist die sehr gute Lage.
    3 people found this review helpful 👍

  • 1/5 Mate G. 5 years ago on Google
    I am currently guest at this stinking hostel. With approximately 250 guests in it right now, there is no running water. July. Hot. No water for toilets. No water for showers. 21st century. And funniest thing is that nobody from management of the hostel is here. So, basically, they just took our money and don't care about anything else. Well done guys!
    5 people found this review helpful 👍

  • 1/5 Anne F. 3 months ago on Google • 23 reviews New
    BED BUGS! During my first night at the hostel, I faced a distressing situation that severely impacted my health and well-being. The room I was assigned to was infested with bed bugs, to which I am allergic. This not only resulted in sleepless nights but also posed a serious risk to my health, considering my allergy. Upon reporting the issue to the hostel reception, I was shocked to learn that two other rooms were closed for the same reason, indicating a significant public health concern within the establishment. Despite my allergy and the clear health risk, the only solution offered was a room transfer, which I understandably refused. Following the hostel's inadequate response, I reached out to b-.com customer support for assistance, presenting photos with evidence of the state my skin was in after the incident. Initially, I was misinformed about the response time, being told the hostel had 30 minutes to reply, but in a third call, corrected to a 24-hour window. After waiting for this period, I was informed that the hostel had not responded, and subsequently, I was offered a mere 15% refund of the total reservation cost. This response is utterly unacceptable given the circumstances. Not only did I suffer economically due to the costs associated with medical treatments (15,64€), transportation (8,00€), and securing alternative accommodation, but I also endured significant distress and inconvenience. What troubles me most is the disparity in support based on the value of the reservation (admitted by the customer support agent herself). It appears that because my bookings are of lower value, I am being denied the assistance and consideration I deserve as a loyal and longstanding B-.com customer. So in addition to a Hostel with broken toilets, that offer no security for female traveller's, two sockets for a 6 bed's dorm, no curtains on the beds, poorly frequented, in which the receptionist is never there, if you have more serious hygienic problems, such as BED BUGS, it is better to bear your own loss, as B-.com will not offer you any assistance.
    1 person found this review helpful 👍

  • 1/5 Dre 5 months ago on Google • 17 reviews
    It is pretty terrible like the reviews on booking say. I spent 13 days around Spain and Lisbon and out of the three hostels we stayed at, this one was the most expensive and by far the worst. In Madrid and Seville we spent €10 per night while in Lisbon we spent 18. Knowing the conditions we still chose it because it was the least expensive option. Best thing about the hostel is that it's right next to the metro so it's easy to move around. The guys at the front desk are also nice. Pretty much everything else is terrible, but if you are looking for a cheap place to stay and this is the cheapest you'll live through it🙃😂
    1 person found this review helpful 👍

  • 1/5 Catalina P. 5 months ago on Google
    DO NOT STAY HERE! This place is full of BEDBUGS! I woke up covered in bites everywhere, also I talked to the manager and couldn’t even get a refund or anything. be careful and DONT put your belongings in the bed because that’s how you will transport BEDBUGS to other hostels or to your own home!!
    2 people found this review helpful 👍

  • 1/5 Jared L. 4 years ago on Google
    I can’t tell you how the stay was due to the fact that this hostel overbooked me and two other guests. We arrived at 2215 having had no warning of overbooking and were simply told that we would not be charged. No help was offered in finding alternative accommodation whatsoever, simply excuses.
    2 people found this review helpful 👍

  • 3/5 Yuliia R. 1 year ago on Google
    Rooms are not clean, sheets are old. WC and showers have no locks. Cockroaches in the kitchen. USB port was not working
    2 people found this review helpful 👍

  • 1/5 Rania Z. 1 year ago on Google
    So unrespectful service Renovations running next to the hostel A lot of noise! The receptionist was very rude! Also she does not speak english at all! The service is really bad!
    2 people found this review helpful 👍

  • 1/5 Vincent D. 9 months ago on Google
    Awful experience during our stay in Lisbon. There were bed bugs all over the place and the place was dirty as hell. No door handle in the toilet so impossible to lock it. We booked two bed in a room and ended up separated, because of a software problem. And the couple that checked in just before us was in the same situation. We decided to run away of this disgusting place the next morning and to cancel our registration for the next nights. The owner refused to reimburse the night we canceled after that terrible experience.
    2 people found this review helpful 👍

  • 1/5 Siobhán S. 7 months ago on Google
    AVOID AT ALL COSTS!! Disgusting, weird vibes and the place is riddled with bed bugs. No towels or locks for luggage. Not safe for young travelers, very strange characters staying here, even for a hostel. Everyone has a key for your room, anyone can just walk in. We had to leave in the middle of the night as bed bugs were crawling all over us. I managed to get my money back without any apology, but would never recommend this place to anyone. The building needs to be fumigated.
    2 people found this review helpful 👍

  • 1/5 Daniella P. 5 months ago on Google • 10 reviews
    I strongly don't recommend it! The Hostel has an old structure, therefore, bedrooms doors doesn't have locker, the lockers in the room are damaged and with no key, it's not safe to leave anything in the bedroom.
    1 person found this review helpful 👍

  • 1/5 Blanca C. 5 months ago on Google • 9 reviews
    THERE ARE BEDBUGS. We only stayed one night and it was enough to go to the emergency room. We were two guests in completely separate beds. In both cases the bed was full of bed bugs causing so many bites that we had to go to the emergency room due to the allergic reaction it caused. NOT DECENT. We are filing some kind of complaint because a hostel can not be sustained in this way. It does not even meet the minimum standards.
    1 person found this review helpful 👍

  • 2/5 Melina A. 1 year ago on Google
    3 beds stacked is a bit too much...less space, higher climb. Roaches everywhere. Only 1 shower...the wait was crazy!
    1 person found this review helpful 👍

  • 1/5 sachin s. 1 year ago on Google
    At 00:24 at night no place to stay and paid 77€ for bed space only if you don’t want to be sick please avoid this street as well
    1 person found this review helpful 👍

  • 1/5 James D. 7 years ago on Google
    this place was impossible to find. I'm sure they have me an incorrect address. they also wouldn't answer their phone. could not check-in as a result. never ended up staying there. complete waste of time!
    1 person found this review helpful 👍

  • 1/5 Manuela D. 11 months ago on Google
    If you’re a girl, especially if you’re travelling alone, DO NOT BOOK THIS HOSTEL! I didn’t feel safe at all. There were mostly (elderly) men as guests AND people from another room had access to our room too as there was no extra key. During my stay, someone has stolen something from my roommate and I noticed that someone went through my luggage too. The rooms do not look like on the pictures, they are in a bad state (in mine there was blood on the wall).
    1 person found this review helpful 👍

  • 1/5 Kanan A. 8 months ago on Google
    The check in was supposed to be done at 2 o'clock but because of some issue, they didn't do my check in until 4 PM or a bit later. And each time they were like "five minutes, then minutes, 30 minutes" and never happened. The other problem was that the staff were not polite at all. And the biggest problem was that there were BUGS everywhere in my bed! I had to leave the night I was there. I didn't stay more. Don't go there!
    1 person found this review helpful 👍

  • 4/5 Tarek M. 1 year ago on Google
    Located near arroios metro . Cheap & Clean . You don't need to use key for entrance & room door they have cheap card facilities .
    1 person found this review helpful 👍

  • 4/5 Rob W. 5 months ago on Google
    A hostel is good when you really need to think about your budget; you are sharing a room with people you dont know. The hostel has 3 or 4 floors each with a 4 to 8 rooms. My room has 4 beds. There are lockers, but without a lock. You get a pincode to open the frontdoor, and a swipecard to open your room. There is one or two showers on each floor. Same for kitchen, but the kitchen is minimal; fridge/freezer, cookplate, 2 pans, sink, a few utensils. If you walk out and go to the right, there are enough shops to find in a 10 minute walk. There is also a metro vrry nearby.
    1 person found this review helpful 👍

  • 3/5 C. B. 5 years ago on Google
    Very large 4-storey hostel with numerous rooms. The guys who run it are very nice and professional. Every problem was solved promptly. The hostel is very old, they are renovating it but the rooms and blankets are clean. Average price.
    1 person found this review helpful 👍

  • 1/5 Barb 1. 9 months ago on Google
    It was hard to find. The boy at the reception was completely unprofessional. He closed twice my call, not answering my emails. The room was not too bad, just an hostel, I got lucky that the girls were quiet and kind. Noisy from the city, it was impossible to keep close to the window as it was too hot. ONLY 1 LADY BATHROOM WITH SHOWER! (On the 2nd floors) 2 for men. 20 euros for that xx and been there only 10h. Hope you will be more lucky to find a better welcome!
    1 person found this review helpful 👍

  • 1/5 Alex 1. 3 months ago on Google • 7 reviews New
    Took about an hour to get checked in, receptionist was the slowest dude to ever exist. Card for the doors didn’t work after 7 trips up and down stairs. Cold shower, no hooks or shelves or anything. Paid for a 3 bed room, got a 6. Beds have the plastic cover and are loud. Stuffy rooms. Mould in the bathrooms. No lockers I then waited another 45 minutes downstairs for receptionist while checking someone else in. Check in should take no longer than 3 minutes, not sure how this place still exists. Haven’t even looked at the rest of the place like the kitchen or anything yet and I’m not staying the second or third night. This place sucks. I hate being a Karen but this is warranted. Hopefully this is enough of a warning to not come here

  • 1/5 Edward W. 4 months ago on Google • 4 reviews
    DO NOT STAY HERE IF YOUR LIFE DEPENDS ON IT. Got back from a music event late to find a naked man in my bed insisting he had the room to himself, and bed bugs covered every other bed. Booked two nights but slept in my car both nights as that was the better option.

  • 4/5 Tommy Smedberg (. 4 months ago on Google
    Nice place, staff and owners deserve full 5 star, but some people don't get the share rooms thing, maybe it should be more emphasis on this upon check in...

  • 1/5 Victor P. 10 months ago on Google
    AVOID THIS PLACE! DISGUSTING, SMELLS CLEAN BUT AT THE MIDDLE OF THE NIGHT I WOKE UP FULL OF INSECTS, FORTUNNALY I'M NOT ALERGIC, BUT MY GF AFTER THAT GOT ALLERGIES FOR ALMOST A WEEK, the receptionist was friendly and he understood the situation and give us back the money, but still horrible experience.

  • 1/5 O H. 9 months ago on Google
    Terrible! Rude staff, bed bugs, terrible showers... I know it's cheap, but i can't even say "you get what you pay for" because you don't. Unless you're in dire need, don't stay for more than 1 night.

  • 1/5 Sabrina E. 9 months ago on Google
    TERRIBLE!!! terrible experience in this hostel, a thousand of bugs, I got horrible experience there and a lot of issues after one night there only!!

  • 1/5 Bradai z. 9 months ago on Google
    This is the worst hostel I have even been into!!!! I spent a night of hell! The bed was infested with BED BUG!!!! The restrooms were disgusting! and your receptionist failed to meet even the most basic expectations of costumer services!

  • 1/5 Jim J. 10 months ago on Google
    Grim place. To be avoided at all costs. People seem to be sharing beds and sleeping in vacant beds without paying. Someone was in my bed when I arrived. I complained to reception only to find they were gone when we went to check. I then stayed for 4 nights and noticed this happening in other beds. Reception seem to just ignore/deny the problem.

  • 3/5 Ax ELIA (. 11 months ago on Google
    male showers and toilets are zero ... only female showers and toilets are acceptable

  • 4/5 Global F. 1 year ago on Google
    multiple story of beds in a single bed room space.

  • 3/5 Luka M. 1 year ago on Google
    Nice place with a nice view,also loved to be able to use charges at any bad but toilets do not have locker and also showers

  • 5/5 Pijus P. 2 years ago on Google
    Nice place, the rooms are comfy and clean. Also the staff is just amazing, helped me more than I could ask. Not super easy to find, but worth it.

  • 3/5 Can U. 2 years ago on Google
    This Hostel is very cheap and is very beautiful according to its price. Men's toilet and women's toilet is separated but women and men can stay same room. Room was very small which I stay. According to me preferable.

  • 1/5 Andriy S. 4 years ago on Google
    Dirty place, no cleaning of the rooms and toilets. Price is cheap, but price is not reasonable. You can not rest over there. Good location. Walking in the night near this place could be dangerous. Run away!

  • 5/5 Timo L. 3 years ago on Google
    Muito bom. Very good. Recommended! Erika is a fox!


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