3/5 Cesar D. 5 months ago on Google • 79 reviews
A
Culinary
Gem
with
Regrettable
Service
Rating:
★★★★☆
I
recently
had
the
pleasure
of
dining
at
Bonjardim,
a
restaurant
renowned
for
its
exquisite
fried
chicken.
The
restaurant's
culinary
offerings
are
indeed
a
delight
for
the
taste
buds,
and
I
can't
praise
the
chicken
enough.
However,
the
same
cannot
be
said
for
the
service,
and
that's
a
real
shame.
The
standout
feature
of
Bonjardim
is,
without
a
doubt,
its
succulent
fried
chicken.
The
crispy
exterior,
perfectly
seasoned
with
a
tantalizing
blend
of
spices,
encases
tender
and
juicy
meat
that
practically
melts
in
your
mouth.
The
flavors
are
exquisite,
and
the
chicken
alone
is
worth
the
visit.
But
here's
the
rub
–
the
service
at
Bonjardim
leaves
much
to
be
desired.
From
the
moment
I
stepped
into
the
restaurant,
I
encountered
a
rather
unpleasant
encounter
with
the
waiter.
When
I
attempted
to
place
my
order
for
a
half-chicken,
he
almost
yelled
at
me,
insisting
that
this
portion
was
meant
for
just
one
person.
This
rather
brash
attitude
was
disconcerting
and
far
from
the
warm
and
welcoming
atmosphere
one
expects
at
such
a
renowned
establishment.
The
most
glaring
mishap,
however,
occurred
when
the
waiter
brought
our
plates
to
the
table.
Rather
than
gently
setting
them
down,
he
carelessly
tossed
them
onto
the
table.
The
clattering
plates
were
an
unwelcome
and
shocking
interruption
to
our
otherwise
enjoyable
meal.
This
type
of
service
is
inexcusable,
especially
for
a
restaurant
of
Bonjardim's
reputation.
While
the
exceptional
fried
chicken
may
keep
locals
coming
back,
the
lackluster
service,
as
I
experienced
it,
might
deter
potential
returning
customers.
For
foreign
visitors,
in
particular,
the
service
could
be
a
deciding
factor
in
choosing
alternative
dining
options
in
the
city.
Bonjardim
should
take
note
that
exceptional
food
alone
is
not
enough
to
maintain
a
stellar
reputation;
exceptional
service
is
equally
critical.
In
conclusion,
Bonjardim
delivers
some
of
the
finest
fried
chicken
you'll
ever
taste,
but
the
regrettable
service
we
encountered
left
a
sour
note
in
an
otherwise
delightful
dining
experience.
Hopefully,
the
restaurant
will
address
these
service
issues,
ensuring
that
all
guests
can
fully
savor
the
culinary
treasures
it
has
to
offer.
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