Claire's image

Claire's

Jewelry store Fashion accessories store Toy store Ear piercing service

Chain retailer for an array of jewelry & fashion accessories, plus beauty & make-up products. People often mention loja, store, para, earrings,


Address

C.C. Vasco da Gama loja 111, Av. Dom João II 1 05 02, 1990-094 Lisboa, Portugal

Website

stores.claires.com

Contact

+351 21 895 0139

Price rating

$$ $$

Rating on Google Maps

2.90 (49 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 12 AM
  • Friday: 10 AM to 12 AM
  • Saturday: 10 AM to 12 AM
  • Sunday: 10 AM to 12 AM
  • Monday: 10 AM to 12 AM
  • Tuesday: 10 AM to 12 AM
  • Wednesday: 10 AM to 12 AM

Featured Reviews


Frequently mentioned in reviews: loja (10) store (8) para (7) earrings (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 David T. 3 years ago on Google
    É um espaço pequeno, porém organizado e limpo. O atendimento é bastante simpático, localiza-se junto ao Continente.
    5 people found this review helpful 👍

  • 1/5 Rain 1 year ago on Google • 4 reviews
    Hoje fiquei bastante desiludida com o atendimento que tive nesta loja. Estava a passear com amigos e quando mal entrámos na loja uma das trabalhadoras disse-nos "como são um grupo teem que levar (comprar) algo por cada cabeça", eu até pedi para ela repetir porque achei bastante estranho alguém dizer tal coisa. Depois outra trabalhadora não parava de falar pra si própria (mas alto o suficiente para eu ouvir) sobre os clientes que estavam na loja e que agora a Claire's tinha virado uma festa por estar lá tanta gente, basicamente estava a reclamar da presença dos clientes. Quero resaltar que ninguém estava a fazer confusão ou algo do género, a loja só estava cheia e consequentemente ouvia se toda a gente a falar ao mesmo tempo e por isso estava barulho, mas ninguém fez nada fora do comum ou desestabilizou o ambiente. Definitivamente não nos sentimos bem vindos na loja. Era um domingo à tarde e a loja estava cheia, portanto acho que se estavam tão stressadas por a loja estar cheia podiam ter pedido para nós aguardarmos que não seria problema
    3 people found this review helpful 👍

  • 3/5 Alexandre C. 6 years ago on Google
    (Translated by Google) Fantastic jewelry, friendly staff ... Beautiful faces (Original) Bijuteria fantástica, funcionarias simpáticas... Rostos lindos
    3 people found this review helpful 👍

  • 1/5 Sofia C. 1 year ago on Google • 51 reviews
    The store is smaller than my bathroom. We go against the employees and customers for the poorly conditioned and organized space. They force us to carry bags in our hands to do more shopping. I went there and the ATM was not available. Or do they only accept amounts above I don't know how many euros This time I went and there is no mbway working, they basically force me to carry the card behind when I have an APP so that this is not necessary. The employees look like a couple dressed like Joana, OCD. This store is ridiculous.

  • 1/5 Fanny V. 2 months ago on Google • 24 reviews New
    O vendedor com sua tintura loira e piercing no nariz é um bobo (João ele tinha marcado no recibo). Ele é tão desagradável com as crianças quanto com os adultos. Demita-o se quiser continuar a ter clientes.
    1 person found this review helpful 👍

  • 5/5 Katla I. 5 years ago on Google • 20 reviews
    Awesome
    1 person found this review helpful 👍

  • 1/5 Этери �. 3 months ago on Google • 8 reviews New
    Купила 2-е сережки для пирсинг, но они оказались слишком короткие и я не могу их застегнуть. Пришла в тот же день с чеком их поменять, но мне отказали. Очень огорчена.
    1 person found this review helpful 👍

  • 1/5 Joana M. 2 years ago on Google • 7 reviews
    I only give one star because you really can't give 0! I had two pierced ears in my ears a month ago. I told the girl who helped me that I was allergic to a specific type of material, to which she replied that none of the earrings they had for piercing ears gave me an allergy! It turns out that I was forced to remove my earrings because they created infection in the two holes I made! Furthermore, they advertise that the service is free but then the price varies depending on the earrings you choose and they also say that they offer a disinfectant liquid... I don't recommend this service at all in these stores!
    1 person found this review helpful 👍

  • 1/5 Angela N. 1 year ago on Google • 6 reviews
    My daughter got her ears pierced in this store, I received good service but the earrings we chose were the most expensive, said to be 9k gold, so I paid €60 for the disinfectant. The earrings are not made of any gold, they are made of steel and the clip on the back made the girl very allergic. Today I bought the same earrings at the pharmacy where they also pierce and you only pay the price of the earrings €15. The hurricane is an offer. I don't recommend Clairs
    1 person found this review helpful 👍

  • 1/5 Kate D. 2 months ago on Google • 6 reviews New
    O vendedor João Pimentel é o pior vendedor que já encontrei numa loja clairs. Meu filho partiu um brinquedo, nem tive o tempo de dizer nada, o vendedor agrediu me dizendo de forma muito desagradável de não deixa meus filhos tocar e que tem que pagar. Ele nem deu papel para meu filho que ficou com produto chimico nas mãos. Fiquei calma, paguei mas nunca voltarei a comprar todos os assessórios que costumam comprar aqui. Minha filha é modelo para clairs e foi muito mal recebida na loja hoje, dia do aniversário dela, onde íamos a gastar o cartão de presente de 50€. Ao final ela não usou o cartão dela e vou pedir o reembolso do cartão... Costuma ter mulheres adorável nessa loja...
    1 person found this review helpful 👍

  • 1/5 bijay g. 1 year ago on Google • 5 reviews
    Bad
    1 person found this review helpful 👍

  • 5/5 Jennie 1 year ago on Google • 7 reviews
    Today our 6-year old daughter pierced her ears at Claire’s and the staff was nothing short of amazing. She was quite nervous and the ladies helping us were so warm, sweet and calming, making our little girl feel like she was in good hands. It went super well, she couldn’t believe that it hadn’t hurt at all and ended up giving big hugs. Thank you so much to the staff at Claire’s, you were so sweet and it meant the world to us!!

  • 4/5 Manuela M. 4 years ago on Google
    (Translated by Google) I only know the various Claire's stores in London and I have nothing but good things to say. (Original) Só conheço as várias lojas da Claire's em Londres e só tenho a dizer bem.

  • 1/5 Isabel V. 2 years ago on Google
    (Translated by Google) Terrible service! In the box, I asked to wrap the three necklaces as a gift and the maid replied: - Go away, you're already very lucky not to charge you for the bag... I strongly recommend not to buy from this place.. (Original) Atendimento péssimo! Na caixa, pedi para embrulhar os três colares para oferta e a empregada respondeu: - Vá-se lá embora, que já têm muita sorte em não lhe cobrar o saco... Recomendo vivamente a não comprarem neste local..

  • 1/5 Coupeau N. 1 year ago on Google
    (Translated by Google) Non-existent store, waste of time… (Original) Magasin inexistant, perte de temps…

  • 4/5 Rafael D. 4 years ago on Google
    (Translated by Google) Fine print can lead to many mistakes (Original) As letras miúdas podem induzir a muitos erros

  • 3/5 Lauro S. 4 years ago on Google
    (Translated by Google) Cheap things but very confusing I didn't think bad but I think there are more things (Original) Coisas baratas mas muito confuso não achei mal mas acho que tem coisas amais

  • 1/5 Beatriz M. 2 years ago on Google • 1 review
    I only give one star because I can't give it zero. Expensive but beautiful things that I would be happy to buy if it weren't for the terrible service. I didn't feel comfortable trying anything, much less buying, because the store employees followed me the entire time and even sent me comments about how long it took me. I leave here the time and day I had there to review your employees and perhaps invest in new and more polite ones: 1/31/2022 at 5 pm.
    1 person found this review helpful 👍

  • 1/5 BaçiJami G. 4 months ago on Google • 1 review
    I had a very bad experience with the woman on the cashier stand. One where she was the only one angry and annoyed, not me, the one that wasn't having her problem solved. I asked her politely why was she so angry with me, she just ignored me and continued with the same attitude. Impatient and generally just mean- talk about working as a social worker in a kids store. I talked about what happened to another employee, he told me that she is the manager of the store. He was interested in knowing what went on but at the end of the story he responded with an "I don't know". It's SAD to go to a store not knowing what kind of attitude awaits you. And more sad to not know how it can be fixed so that others don't have the same experience. I was there on 16.12.23 around 12:00-13:30.
    1 person found this review helpful 👍


Call +351 21 895 0139 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair accessible entrance

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