Unfortunately I can only confirm the unwelcome attitude of this shop, in Colombo they let me in, standing at the entrance, I have asked if would be possible to in a Rolex waiting list ( I am already in a Swiss list, but maybe I could get my Rolex faster), they just told me that their list is only for the current and well established Portuguese customers, I have asked the price, and the answer was to check myself in Internet. In Corte Inglés was a bit better, they at least told me more or less the price range. I do not know how Rolex ( that are located at 1 km from my office in Geneva) are having relation with shops that are just discriminating clients and giving a bad image of the prestigious brand. This is answer the shop team reply: Thanks for the offer to contact you, but I am already back in Switzerland, and I passed by the official Rolex retailers to probably review my Rolex model choice, and the welcome and the attention to the clients are in a different standard level, is a pity about your shop, that night I came to Colombo only to visit your store, as I was interested also in a Tag , I dropped this idea as I was not even offered to sit. Best regards.

We came to have a look at Rolex and what they have or ask if we can order or be on wait list. And the guy gave us to understand that we are not welcome in the shop and prefer Portuguese people. So sad.

Expensive place

Great service Rolex dealer with pretty good selection. I would recommend Nuno the salesman, he takes good care of the customer and follow up to ensure tax refund is processed properly. Highly recommended

(Translated by Google) The manager is very business-minded to customers and more beautiful shop than positive +++++++ (Original) La gérante est très commerçante envers les clients et de plus très belle boutique que du positif+++++++

Profissionais que não tem a menor ideia do produto que vendem... Como em todas as lojas da rede Torres. Lamentável que a Rolex tenha estes como credenciados da marca. Prefiro comprar fora do país. Definitivamente não recomendo!

(Translated by Google) A company is just a place where people work. The success of a company has to do with the employees or collaborators it has. Congratulations to Torres Rolex, my experience was unique and a friendly and professional service from Pedro Magalhães. Thanks (Original) Uma empresa é apenas um local onde trabalham pessoas.O sucesso de uma empresa tem haver com os empregados ou colaboradores que tem. Parabéns a Torres Rolex, a minha experiencia foi unica e um atendimento simpatico e profisional do Pedro Magalhães. Obrigada

When we walked in on Dec 26 the gentleman did not make any attempt to show us any pieces and ignored us.

Chega a ser ridículo e discriminatório… nos olham de cima a baixo e nos atendem na porta… aparência é tudo para eles… lá não volto

Arrogantes, prepotentes. Não têm nada para vender. Tudo apenas para exposição. E a DECO ?? O de anda? Trapalhões……

We were, as always, extremely well received by all the store employees. We were able to calmly choose what we liked while Mr. Nuno occupied our girl. It's a shame there isn't a store with this quality in the Algarve. Ms. Paula is very attentive and has great taste.

Étant passé au mois d’août, quoi de mieux de se faire refuser pour la commande d’une Rolex car « non client de chez Rolex » (désolé j’ai une IWC). J’aurai pu laisser un acompte et attendre 2 ans voir plus pour une GMT Master II mais non ça préfère recevoir des malfrats pour voir ces belles montres sur Chrono 24 au double du prix...

(Translated by Google) The gems of a lifetime, worth a visit (Original) As jóias de uma vida, val apena ir visitar

Got my wife a two-tone datejust nice and welcoming service by staff they helped and cared us thanks a lot for the interest. hope to see in future..

(Translated by Google) Excellent commercial and after sales service (Original) Excelente atendimento comercial e Pos venda

(Translated by Google) The green water ghost can only watch and not play with it 🤡 (Original) 绿水鬼只可观望不可亵玩焉🤡

Store with good haute horlogerie brands. Quality product for true wristwatch lovers. Good location, large and airy space. About the staff, I can say that they are friendly, informed, knowledgeable, and attentive. Without forgetting about the other collaborators, I was assisted by Ms. Fernanda Sabino, who I highly recommend. Good luck to this team. Very successful.