There is horrible service, if you can, just avoid this place. 9 hours waited with covid case in room, with toilet where is nothing like soap or antiseptic gel. After waited 9 hours, medical staff just refused to check you by telling the lie that you miss you appointment and like they called you 3 times and then they just cut you from the list. What is totally wrong coz all time you are there and just stay in waiting room and nobody called. They just sent away ppl with covid, without any help or checking. It's a shame

Worst emergency department, wait for 9 hours in bad condition with high blood pressure and headache. Just started feeling worse while waiting for my turn. Will never come there again and don’t recommend to anybody!

I had to vidit yhis hospital because if covid symptoms that I had. My situation was not serious and did not visit different section if this hospital but my experience was like this: there are parking place around and inside hospital. You may find the reception easly and I need yo appreciate the way they help the patients. After check in, I had to visit a doctor, she decided fir my condition us it need immediate attention or I can wait for my turn. I got a green bracelet on my hand which mean I am not emergency case. I arrived to hospital around 1.30 pm and by 2 pm I had My bracelet, then I had to wait almost 2.5 hours for my turn. I think just 4 people were infront me and this waiting time was so long. However , I need to appreciate the quality of staff and doctors service. Thank you for your great work.

Felipe Garcia that works in Triagem is a very rude and disrespectful person. Treat patients without any compassion and care. Awful treatment. I bet people arriving in prison receive better treatment than what we got from this guy.

I went to the emergency room here. I was seen by the triage nurse within 10 minutes of registering and by the doctor within 20 minutes after that. My whole time there was still close to 5 hours but that's because they had to draw blood and do the blood tests and get the results to do something. So I think that's actually pretty fast. And everyone i dealt with from the doctor to the nurse to the receptionists some English and we very polite and helpful. I was pleasantly surprised by the public hospital experience in Lisbon.

(Translated by Google) 4 hours of waiting in general care and when asked in the screening they say it is not with them and look elsewhere. Anyway is what we have. Today the 14th I came for the 3rd time with the same symptoms. There were no clinical analyzes or TACs or anything previously performed on the computer, and check in at 14:00 possible at 24.00 (Original) 4 horas de espera no atendimento geral e quando se pergunta na triagem dizem que não é com eles e procurar noutro sitio. Enfim é o que temos. Hoje dia 14 vim pela 3 vez com os mesmos sintomas. No computador não existiam análises clínicas nem TAC nem nada efetuadas anteriormente e entrada às 14 saída possível as 24.00

The staff did everything they could to help, but there were no rooms so I had to spend 4 days with a broken leg on the corridor before I could go elsewhere for the surgery. The toilet was filthy and there was no running water to wash my hands, which is inexcusable. Whoever is responsible for this hospital needs to reconsider how they treat the people that they are supposed to be helping. Also covid patients were being transported between other patients that were sleeping in the corridor, so it was extremely lucky that I did not catch anything. I hope I never have to come back here. It was a living nightmare.

(Translated by Google) It is shameful to come with a cancer patient in an emergency full of pain in the whole body and in addition to the green bracelet it is still 6 hours now that I write waiting while sitting in a super uncomfortable chair I asked for an apple to relieve the pain to which they replied that I had to have patience ... Patience and the pain that takes them out is so sad for a person to discount and be attended to in this way that anger feels like breaking all this (Original) É vergonhoso vir com um doente com cancro a uma urgência cheio de dores em todo o corpo e para além da pulseira verde ainda fazem estar 6 horas agora que escrevo a espera sentado numa cadeira super desconfortável pedi uma maçã para aliviar as dores ao que responderam que tinha que ter paciência... Paciência e as dores que é que as tira é tão triste uma pessoa andar a descontar e ser atendida desta maneira que raiva apeteceme partir isto tudo

(Translated by Google) Good afternoon, I don't understand why a telephone contact is made available when no one answers and it is clear that the call is disconnected on purpose. I would just like to know the opening hours tomorrow, as it is a public holiday, to do clinical analyzes. THX (Original) Boa tarde, Não percebo porque é disponibilizado um contacto telefonico quando ninguem atende e percebe-se claramente que a chamada é desligada propositadamente. Apenas gostaria de saber qual o horário de atendimento amanhã, visto ser feriado, para fazer análises clinicas. Obg

Ok

(Translated by Google) I come to tell my story so that it doesn't happen to more people. I never had any reason to complain about Hospital São Francisco Xavier (until today). My family doctor requested a Senology consultation as he needs constant monitoring at that level. My consultation was requested on 18.06.2020, since until today I have not had any response from the hospital, through the citizen's area in the NHS I asked the hospital for clarification on the request for the consultation. "On June 22, 2020, the request for consultation was returned to your Health Center. For further information, you should contact your family doctor. " They gave me this answer, totally discarding any responsibility whatsoever! Why was my consultation refused? Does the hospital have administrative services to inform users? Or are you waiting for something tragic to happen? In my case, it was enough to inform me to be seen elsewhere! This consultation is extremely urgent. I tried to find out more information by the employee who answered me and she only knew how to say that she did not and did not know. Good doctors (without a doubt), administrative services beyond the worst. PS: They don't answer calls, and when they do, they leave us talking alone or hang up. (Original) Venho contar a minha história para que não aconteça com mais pessoas. Nunca tive razão de queixa do Hospital São Francisco Xavier (até hoje). O meu médico de família solicitou uma consulta de Senologia visto necessitar de acompanhamento constante a esse nível. A minha consulta foi solicitada a 18.06.2020, uma vez que até hoje não tive qualquer resposta do hospital, através da área do cidadão no SNS pedi esclarecimentos ao hospital sobreasobre o pedido da consultaqconsulta me é informado: "No dia 22.06.2020 o pedido de consulta foi devolvido ao seu Centro de Saúde. Para mais esclarecimentos deve contactar o seu médico de família." Deram-me esta resposta descartando totalmente qualquer responsabilidade seja do que for! Porque motivo a minha consulta foi recusada? O hospital não tem serviços administrativos para informar os utentes? Ou estão à espera que aconteça algo trágico? No meu caso bastava informarem-me para ser vista em outro sítio! Esta consulta é extremamente urgente. Tentei saber mais informações pela colaboradora que me respondeu e a mesma só soube dizer que não sabia e não sabia. Médicos bons (sem dúvida), serviços administrativos para lá do péssimo. PS: Não atendem as chamadas, e quando atendem deixam-nos a falar sozinhos ou desligam.

I had to go to the emergency room for a sudden medical need. Very polite, professional and courteous staff, with most people speaking English. From start to finish, it took four hours, but it was very efficient and I ended up getting the medicine I needed when I left. They also explained the follow-up procedure. I did not have to pay anything (although I am a Portuguese resident).

Avoid this hospital. My 90 year old mother was taken in by ambulance with chest pains. She surfers form Alzheimer’s. They gave her the green band and did not allow family to wait with her in spite of us telling them she has Alzheimer’s and doesn’t know what is happening to her. 8 hours later we managed to get in to see her and she was tired to her bed by her hands and feet. She was agitated and had still not been seen too. These doctors and nurses have no empathy. This kind of treatment to a 90 year old Alzheimer’s patient with chest pains is DEPLORABLE!!!

(Translated by Google) Waiting to be seen by a doctor for 4 hours. This after three fainting in a 70 year old man with aortic valve and 18 years of varifin. (Original) Há 4 horas á espera de ser visto por um médico. Isto após três desmaios num homem de 70 anos com válvula aórtica e 18 anos de varifin.

(Translated by Google) It's shameful! 6 hours of waiting for assistance with a yellow bracelet and arrival of an ambulance, I ended up leaving without being answered. (Original) É vergonhoso! 6 horas de espera para atendimento de pulseira amarela e chegada de ambulância, acabei por ir embora sem ser atendida.

(Translated by Google) In this hospital I spent 69 days, 48 ​​in obstetrics and 21 in neonatal with my baby, I can only thank all the professionals who attended and took care of me and my baby. I have nothing to complain, quite the contrary, just to thank, especially the nurses / aunts of the neonatal, I will never forget the attention and care and they had with my daughter, that God bless you all, THANK YOU! (Original) Neste hospital passei 69 dias, 48 na obstetrícia e 21 na neonatal com minha bebê, só tenho a agradecer a todos os profissionais que atenderam e cuidaram a mim e a minha bebê. Não tenho nada a reclamar, muito pelo contrário, somente agredecer, principalmente as enfermeiras/tias da neonatal, jamais vou esquecer a atenção e cuidado e tiveram com minha filha, que Deus abençoe todos vocês, MUITO OBRIGADA!

(Translated by Google) Unfortunately, people do not value those who do them well. It can be time consuming, but if we go to restaurants and wait to be seated, to be served and often poorly attended and even come back, what about someone who saves us from our pain or often even from .....? Respect please... I have health insurance, but private hospitals in Portugal are very, very weak. Delayed in the public? it takes much longer in the private sector. The Francisco Xavier hospital has excellent professionals in all areas that I needed. Thanks (Original) Infelizmente, as pessoas não dão valor a quem lhes faz bem. Pode até ser demorado, mas se vamos a restaurantes e esperamos para sentar, para ser atendidos e muitas vezes mal atendido e até voltamos, o que dizer de alguém que nos salva da nossa dor ou muitas vezes até da .....? Respeito por favor... Tenho seguro de saúde, mas os hospitais privados em Portugal São muito muito fracos. Demorado no publico? é muito mais demorado no privado. O hospital Francisco Xavier tem profissionais excelentes em todas as áreas que necessitei. Obrigado

(Translated by Google) Worse and worse my God 8 hours waiting to be attended. After that they still miss the analysis and send home to wait for them to link with the results. Really it had never happened to me, the doctors of the emergencies of children increasingly disliked and very unsatisfied preparation formerly were 5 stars lock us well did not take so many hours to call. (Original) Cada vez pior meu Deus 8 horas à espera para ser atendido. Depois disso ainda perdem as analisem e mandam para casa aguardar que liguem com os resultados. A sério nunca me tinha acontecido, as médicos das urgências de crianças cada dia mais antipaticas e sem preparo muito insatisfeita antigamente eram 5 estrelas travam nos bem não demoravam tantas horas a chamar.

A hospital experience from hell. I spent 14 hours at this hospital to get some basic examinations done due to covid. Unfortunately the only way to get any support from the staff was making a scene. The worst part: I wasn't even provided delegação de presença / any documentation about my visit. I was completely dizzy and out of energy when leaving, and realized only at home I didn't receive the docs that are absolutely basic and necessary. Horrible service. Avoid this hospital if you can!

Good public hospital but very long waiting everytime in kids urgency evem there are not a lot people

Public hospital with urgency and various specialty services. There are also external consultations. I have to say that the Orthopedics service is excellent. The Doctor who attended to us was super attentive, concerned and very professional. Despite so much criticism of the SNS, this type of service shows that these accusations are unfounded. Congratulations on the service provided. Wishing you all the best!

5estrelas

Alfama

(Translated by Google) The chairs are uncomfortable and the service takes a long time. Oh many people coughing and sick in a small room and don’t give masks to maintain people's health. The establishments do not have air conditioning and it is very hot (Original) As cadeiras sao desconfortáveis e o serviço é muito demorado . Ah muitas pessoas a tossir e doentes numa sala pequena e nao dao mascaras para manter a saude das pessoas . Os estabelecimentos nao tem ar condicionado e esta muito calor

I am so thankful to the team at this hospital. I had severe headaches for WEEKS. I mean, headaches in the morning, noon, and night, during sleep, sport, and everything else. I went in, and got served thoroughly. I had blood tests, urine tests, EKGs, two CT scans, the works. By the end, I had completed every test on the docket. I consulted with general practitioners, nurses, and neurologists. Everyone did a great job at using English, and trying to make sure I understood as much as possible. Yes, the wait times between tests could be up to two hours. Yes, I spent two 10-hour days there. But, that's what social, public healthcare is like. That is the fault of the system. Here, the hospital, and the staff, are doing the best they can. And their best really helped me.

(Translated by Google) Having a vast experience as a companion, initially, of my father, my mother and twice my brother, I have to say that the service provided by this hospital is satisfactory, but not reasonable, from all points of view. In terms of organization, I have already reached more than 12h00, waiting for them to reach a result, minimally conclusive, after several examinations and analyzes carried out. I do not know if due to lack of organization, medical competence, lack of sufficient doctors and / or nurses and other auxiliary staff. I believe that it has excellent professionals, very dedicated, but there is a VERY Bad procedure for the user, which is the fact that we are attended by newly trained doctors who will acquire experience at the expense of the patients' health WITHOUT any supervision done by experienced doctors! !!!!!!! 👎👎👎 (Original) Tendo uma vasta experiência como acompanhante, inicialmente, do meu pai, da minha mãe e já duas vezes do meu irmão, tenho a dizer que o serviço prestado por este hospital é satisfatório, mas não razoável, sob todos os pontos de vista. A nível de organização, já cheguei a estar mais de 12h00,à espera de que chegassem a um resultado,minimamente conclusivo, após vários exames e análises efectuados. NÃO sei se por falta de organização, competência médica, falta de médicos e/ou enfermeiros suficientes e demais pessoal auxiliar. Acredito que tenha excelentes profissionais, bastante dedicados, mas há um procedimento MUITO Mau para o utente, que é o facto de, sermos atendidos por médicos recém formados e que vão adquirir experiência à custa da saúde dos pacientes SEM qualquer supervisão feita por médicos experientes!!!!!!!!👎👎👎

Very bad my pregnant wife with had to wait 5 hours to see the doctor, worst service ever

(Translated by Google) Mr. José Mariano. Vélez malato followed in this hospital for years and has been waiting for a surgery requested by the doctor for over a year and a half and nobody informs him. Are you waiting for him to stop seeing the hospital? (Original) O Sr José Mariano. Vélez malato seguido nesse hospital á anos e está a espera de uma cirurgia pedida pelo médico a mais de ano e meio e ninguém lhe informa. Estão a espera que deixe de ver o hospital?

(Translated by Google) I had my son at SFX in November 2019, and I was very well attended. The delivery team is very well prepared, the facilities are impeccable and the nurses are always available and attentive. We had a very positive experience! (Original) Tive o meu filho no SFX em Novembro de 2019, e fui muito bem atendida. A equipa do bloco de partos está muito bem preparada, as instalações impecáveis e as enfermeiras sempre disponíveis e atenciosas. Tivemos uma experiência muito positiva!

(Translated by Google) All very kind and friendly staff, and professional, I recommend (Original) Tudo o pessoal muito gentil e simpático , e profissional , eu recomendo

(Translated by Google) My thanks to the medical staff and nurses at Infirmary 2 Medicine 4, as well as to the Intensive Care staff, for the way they treated my daughter at Covid 19. Thank you (Original) O meu agradecimento ao pessoal médico e enfermeiros da Enfermaria 2 Medicina 4, assim como, aos dos Cuidados Intensivos, pela forma como trataram a minha filha do Covid 19.Obrigado

High quality service 👌

I went in with chest pain and they gave me a green band. 4 hours later I was still waiting and asked how many people are in front of me: 7. 5 hours later still nothing, I ask again and they say there are 8 people in front of me!!! 5 hours of waiting and I had to pay 130 eur for nothing. Still have chest pain and had to leave due to other commitments.

(Translated by Google) Lousy phone service. (Original) Atendimento telefónico péssimo.

(Translated by Google) I believe that the automatic snack drinks machines belong to the hospital owner, as it is the only service you can have. Because 10 hours of waiting cannot be normal. If you want to be served, you will almost die because maybe you will be served. Lack of respect. (Original) Acredito que as maquinas de lanche rápido bebidas automáticas de ser do dono do hospital, pois é a única serviço que se pode ter. Pois 10h de espera não pode ser normal. Se quer ser atendido vá quase morrendo pois quem sabe seja atendido. Falta de respeito.

Went to emergency on Sun (lunchtime). Receptionist, nurse and doctor spoke English, were kind and professional. Overall it took around 1,5h to get care. Facilities are quite worn off but ok overall. Considering the circumstances, I'm quite happy with the experience.

Quiet environment and services are provided normally

So far I have been waiting 7.5 hours, and seen the waiting room turn over twice.

They abandon cancer patients. In 2 and a half months, they did 1 exam, inserted a catheter and absolutely nothing else. The catheter was placed two weeks ago without any certainty as to whether or not the person could receive the treatment, and it was more certain that it could not be done due to the extreme state of weakness. What they do is leave people home to die. Abandonment. Shame. We all understand the lack of professionals, but a life is a life, and that is the commitment of doctors.

Yesterday I went to the obstetrics emergency room at this hospital, referred by health24, as I am pregnant and feeling very ill, and my health center refuses to see me. The triage nurse was very friendly, gave me a yellow bracelet and asked me to wait while the doctor would call me. I waited some time (not long) and was called by Dr Madalena, very friendly and humane, she listened to all my concerns and complaints, did an ultrasound to see if my baby was ok and asked if I wanted to take the medication there or she would pass it and and I could go home. I chose to leave and I'm taking the medication and feeling much better. The doctor herself said that the NHS is a disgrace and advised me to file a complaint because the health center has to treat me without excuses!

Maternity emergency service was very good thankyou for a help and good consultation..

(Translated by Google) Attentive, and clean (Original) Atenciosos, e limpo

Wonderful staff. We could see the ER was very busy, overworked, understaffed and seemingly space for patients was also limited, but everyone we spoke with was compassionate and kind.

My cousin is pregnant 39 weeks almost 😅 40 weeks and the hospital delays all these long to book her surgery to take the baby I don’t know understand if anything to do with her race because even the doctor begged them to book her emergency surgery until now nothing happens very sad I just hope nothing happens to the baby and mother because surgery in 39 to 40 weeks pregnant there’s more implications

I was seen very quick, medicated shortly after seen the Dr.which I was surprised and happy about it. Thabk you, i am recovering at home thabks to your quick intervention.

This hospitals doctor and bars Very kind. Very helpful everyone. But service little quite.

The best hospital in the world

Went last week in maternity and my wife got admitted . Very good hospital with excellent environment. Very kind , attentive , professional and concern doctors and Nurses. Such a good care of mother and a baby. Never seen such polite and cooperative nurse and doctors in my life.Every single person in this hospital are excellent.Luckily we were referred to this hospital. They leave no stone unturned. Would like to thank every one.🙏🏼🙏🏼🙏🏼🙏🏼

Totally satisfied! All doctors were very kind, professional and spoke English. I remember only Carolina and Ivo, but much more doctors helped me in “Urgência”. Muito obrigada 🙏

All doctors and nurses speaks English fluently.so easy to communicate.i was so glad about their service.

The doctors attitude was excellent, despite I was only able to communicate in English. From the reception to doctor every one spoke English fluently and without making me ashamed of not speaking Portuguese (Well in Lisbon almost everyone speak good English, this is why I love Lisbon). I think doctors were super supportive and they provided me full details about each step. So nothing was happening in a black box. The only problem was time. It took almost whole night and a half day. I was not able to find any cafeteria near by so I spend whole night on some snacks, available through a food machine. Thumbs up for doctors and nurses who were working really hard despite the COVID situation and were willing to treat people.

Good pediatric unit. Professional and polite staff.

The hospital personnel in general is very friendly and helpful. The only disadvantage is that one has to wait outside in the cold at the moment due to Covid! So I was waiting for 4h at the door of the emergency department just to get treated for a concern that takes less than 5min of attention!

Loving and caring people 🌈🤗🌺

Fantastic service ! So adequate, professional, fast and attentive. High level professionalism. Thank you , Luis Filipe Sobral for your explanation, care, follow up , concern and kindness. These are the doctors we wish for.

(Translated by Google) On December 28, 2019 and December 31, they wanted to intern me, but ... both times they gave the infamous green bracelet outside the waiting hours. Today, August 4th, my wife who suffers from hypertension had a very bad crisis, but again she was given the green bracelet. The emoregado of the admission office still had the nerve to say that I have to pay admission fee. Extortion mobsters.😤😠 (Original) Em 28 Dezembro 2019 e 31 de Dezembro quizeram internar-me, mas... deram em ambas vezes a famigerada pulseira verde fora as horas de espera. Hoje dia 4 de Agosto a minha esposa que sofre de hipertensão teve uma crise bem má, mas novamente foi dada a pulseira verde. O emoregado do gabinete de admissão ainda teve o descaramento de dizer que tenho de pagar taxa de admissão. Mafiosos extorsores.😤😠

(Translated by Google) The air conditioning in the north pole waiting room, veryooo cold without being able to turn off. Everything on the street because the cold can't stand. It is centrally connected and cannot be adjusted. (Original) O ar condicionado na sala de espera tipo polo norte, muitoooo frio sem se conseguir desligar. Tudo na rua porque não se aguenta o frio. É ligado centralmente e não dá para ajustar.

(Translated by Google) Thanks to all the teams, from the attendance, operational assistants, nurses, doctors and a BIG thank you to Ms. Dra. Vanessa Branco. Lots of HEALTH for everyone. A good for everyone. (Original) Agradecimentos a todas as equipas, desde o atendimento, assistentes operacionais, enfermeiros, médicos e um GRANDE agradecimento à Sra. Dra. Vanessa Branco. Muita SAÚDE para todos. Um bem hajam para todos.

(Translated by Google) From the reception clerk to the medical team that accompanied me in the emergency episode, I can only thank the friendliness, competence and dedication. A good wish for all (Original) Desde a funcionária da receção à equipa médica que me acompanhou no episódio de urgência só tenho a agradecer a simpatia, competência e dedicação. Um bem haja para todos

(Translated by Google) Don't answer the phone! Because?! (Original) Não atendem o telefone! Porquê?!

(Translated by Google) I recently visited the Hospital São Francisco de Xavier in an emergency and was very well attended. Despite the very high 7-hour wait, I am giving this rating for the care provided by nurses, which I was able to observe not only with me but also with other patients. They have a fantastic and welcoming attitude that makes us feel as if we are not in a hospital. They are to be congratulated! (Original) Recentemente visitei o Hospital São Francisco de Xavier numa urgência e fui muito bem atendida. Apesar da espera de 7 horas, bastante alta, estou a dar esta classificação pelo atendimento prestado pelos enfermeiros, que pude observar não só comigo mas também com outros pacientes. Os mesmos têm uma atitude fantástica e acolhedora que nos faz sentir como se não estivéssemos num hospital. Estão de parabéns!

(Translated by Google) This way I come to thank the whole team that attended me in the 3 episodes of urgency that I had during this month. They were all very kind and attentive. My Well Be to all professionals and my Thank You. I also leave a word of appreciation to the Messrs. Nurses who attended me on the 24th health line. Always patient and kind. (Original) Venho desta forma agradecer a toda a equipa que me atendeu nos 3 episódios de urgência que tive durante este mês. Foram todos de uma grande amabilidade e atenção. O meu Bem Haja a todos os profissionais e o meu Muito Obrigada. Deixo também uma palavra de apreço aos Srs. Enfermeiros que me atenderam na linha de saúde 24. Sempre pacientes e amáveis.

(Translated by Google) They saved my life ... (Original) Salvaram minha vida...

(Translated by Google) Yesterday, I traveled with my mother to the urgencies of Orthopedics. Waiting time improved, service was very good and, for the first time, the floor was being cleaned with bleach. (Original) Ontem, desloquei-me com a minha mãe às urgências de Ortopedia. O tempo de espera melhorou, o atendimento foi muito bom e, pela primeira vez, o chão estava a ser limpo com lixívia.

(Translated by Google) As long as there is a pathology that justifies an observation by doctors at this hospital, and the number of doctors is at the service level, little time is expected. The worst is the huge number of patients with pathologies that can be seen in a health center, and that increase the waiting time. (Original) Desde que se tenha uma patologia que justifique uma observaçao por medicos deste hospital, e o numero de medicos esteja ao nivel do serviço, espera-se pouco tempo. O pior é o enorme numero de doentes com patologias passiveis de serem observadas num centro de saude, e que fazem aumentar o tempo de espera.

(Translated by Google) 9 hours waiting to find out information about an Alzheimer's patient at the door of the Hospital's Emergency Department. No information on who enters the "black box". Unguarded security guards! Security at the entrance dirty and discretionary. Dirty installations. This is not a lack of money, but a lack of direction and lack of direction. (Original) 9 horas à espera de saber informações sobre uma doente com Alzheimer à porta das Urgências do Hospital. Inexistência de informacao sobre quem entra na "caixa negra". Seguranças sem máscara! Segurança à entrada sujo e discricionario. Instalações sujas. Isso não é falta de dinheiro mas, sim, de brio e inexistência de direcção.

(Translated by Google) Good service but long waiting time (Original) Bom atendimento mas muito tempo de espera

4 *

(Translated by Google) Few people (Original) Poucas pessoas

Good 👍

(Translated by Google) Excessive delay, indifferent professionals (Original) Demora excessiva, profissionais indiferentes

Staff called me selfish for wanting to stay in the line wanting to know whether my father is in critical condition or not and then hung up on me - and another family member. We were all completely refused all information about what was actually going on and what diligences were taken and why

A reference hospital -5 stars! Consultations, exams and finally surgical intervention carried out yesterday on 02/16/24. Doctors, nurses, assistants. Excellent professionals, friendly, affable, available, attentive to the well-being of the user. Accept my gratitude, which is genuine. Thank you very much.

Thank you to all the healthcare professionals at this hospital, I have no words to describe the amount of affection I have for everyone who has passed through my life this past week and that of my daughter. Despite all the difficulties experienced at the moment in the SNS, which is not the fault of any of you, I, who 80% of the time resort to private services due to waiting times, am extremely sad that there are not the necessary conditions for you to be able to give the answer you want to give. and that I know you fight every day to give, a special thank you to the entire obstetrics/gynecology, neonatology and pediatrics team ❤️

I've been waiting here for more than 8 hours and 30 minutes, I went to talk to them and they don't want to know. They send me to one side and on the other side they send me to the same side. This is a shame for the Portuguese healthcare system. And this is why I'm paying taxes, to be in a waiting room full of pain and they don't care if I'm well or not.