Bad education, lack of punctuality and a real scam. If you are Spanish and need to take an antigen test or anything, DO NOT come here. You will never receive your email or answer your phone. I wish I had read the previous reviews before going.

English speakers,very helpful for a foreigner,answer my email first tell me how much the consultation cost,everything was perfect.

30 minutes waiting for the door to open for me. They didn't answer phones. Anything. I had an appointment scheduled for 10am (opening time is supposedly 9am), and on top of that I had to pay a "Doctor Protection" fee of €5 without a receipt. Very bad customer service and charging illegal fees.

Dentists are pressed for time, make serious mistakes, and only show up from week to week, so the patient is forced to go elsewhere if the problem is urgent and serious.

Consulta de dermatologia, 1 minute e 30 segundos para me dizer que não faz pequenas cirurgia e da k 20€.

Absolutely a zero for customer service. I have a problem with my right ear. So in May I went to do an audio exam AudiçãoActiva in Alvalade which was FREE. Then I went to see Dr Quita from this clinic and explained I have pain in my ear and did this audio exam. She recommended me to do a further check up in the hospital. So I booked an appointment with CUF based on the advice the receptionist gave me. Then last week I showed up and they tell me it is the wrong appointment/exam. I even showed them the report from Dr Quita and what type of exam I needed to do. So they rescheduled and I had to pay 125 EUR. Then I found out it yesterday it was the same audio exam I did couple months ago. I was expecting them to check my ear properly to go to the root of the problem and come with a solution. So I was flabbergasted. I feel they are stealing money. So I contacted CNO LX regarding this and they simply say they cannot help me and should find a solution somewhere else. Unbelievable how you treat customers. And no I will not remove my review, I want my money back.

Tinha consulta marcada no dia 21-02-2017 às 16:15, passado uma hora da suposta hora da consulta, perguntei na recepção qual o motivo do atraso e indicaram-me que a doutora estava retida no hospital e não iria poder atender-me. Suponho que se não tivesse ido perguntar nada, ainda estaria lá hoje à espera...

Impeccable service, very careful and attentive.

Very poor service, lack of commitment to the schedule and they do not provide all the paperwork that is necessary to continue the service. The orthopedist's service is very bad, it's not worth going.

I really like. Excellent medical and administrative service. Very punctual and medical agreements with various health systems.

Tried to make an appointment here with a dermatologist. I emailed to ask if they speak English and they said yes. Waited over two months for the appointment. I had school that morning but accepted as there was no other option. They moved the appointment to late morning at the convenience for the doctor. I turned up and they told me that in fact she doesn't speak English. Fine, but not ok to misinform and waste two months of my time waiting and a morning of lessons. Unprofessional and disrespectful service, Avoid.

Very helpful and friendly. Thank you!

Cancelled my appointment and haven't bothered to notify me. Also did not have any doctor available to fill out my prescription or provided any other solution.

(Translated by Google) I went to the dentist. Spectacular professionals, very attentive and careful. (Original) Fui ao dentista. Profissionais espetaculares, muito atentos e cuidadosos.

Bad experience. I made an ophthalmology appointment for last Wednesday. When I arrived at the clinic and went to see the doctor, I explained my problem and she called the secretary and changed the appointment to neuro-ophthalmology (without consulting me at all) I didn't even know that this change meant paying another 10Euros (95). Upon departure I was charged another 10 Euros. And as if that weren't enough, they're having trouble giving me my graduation prescription. The secretary says I should make another appointment so they can give me this. I've never seen anything like this.

Mr. Renato Jacinto was quite insensitive to my situation, and in addition it was clear that he did not know how to work with computer systems and did not know issues that he should know. He showed no desire to help me resolve the issue. Please bring in someone who really wants to work. Administrative/secretaries don't know how to work or give information well to clients/insurance companies.

Everything going well