CDL - Dental Clinic Lisbon image

CDL - Dental Clinic Lisbon

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One of the Most Reviewed Dentists in Lisbon


Address

R. Ferreira da Silva 9B, 1900-228 Lisboa, Portugal

Website

dentistalisboa.com

Contact

+351 21 354 0059

Rating on Google Maps

4.80 (509 reviews)

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Featured Reviews


Frequently mentioned in reviews: clinic (21) dental (21) staff (19) dentist (17) recommend (14) treatment (14) good (14) professional (13) care (13) service (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 annie f. 2 years ago on Google
    I dont often write reviews, but after my experience at this clinic, I felt it was only right that I express my frustrations and feelings I left there with. If you have any dental needs or anxiety about dental procedures, I would recommend finding a different practice. The receptionists were professional but the dentist I saw was horrible, her name is Ana Rita Costa. Right off the bat, she was 20 minutes late and didn't wear gloves. She was very rough on my mouth and used excessive force. She then proceeded to put anesthetic on me, which did nothing and I ended up feeling everything. She didn't bother or ask me if I was okay. She left me in extreme pain after a failed attempt at a tooth extraction which I'm still suffering the consequences of this inexperienced woman. She broke the jaw bones (was confirmed by my new dentist) and I had blood clots as well. When i asked questions and complained, she got aggressive, defensive and raised her voice. I was in extreme pain for more than 1 week and had to go to the emergency room. It is very unfortunate that a small business like this is losing customers due to one employee's poor unprofessional attitude and incompetence. I had no other choice but to go elsewhere. Yesterday, my new dentist removed another piece of bones which was still inside the gums. Do yourself a favor and stay clear, find yourself a dentist who actually performs procedures with your health and well-being in mind, not your money. There is blatant disregard for customer service and overall hygiene.
    13 people found this review helpful 👍

  • 5/5 Susana M. 11 months ago on Google • 45 reviews
    I can't recommend this clinic and Dr. Antunes highly enough. I saw 3 dentist in the US - all recommended multiple procedures (crowns, fillings etc) - which I later found some were unnecessary (during my consult with CDL). Not only was the consult thorough - all my complex dental problems have been resolved after many years of l/t dental issues - many of which were iatrogenic - as I found during my consult with CDL. Dr. Antunes' skills are exceptional - her assessment, anesthesia blocking skills and work are superb; she is caring and listens. The staff is wonderful & caring - both dental clinicians and front and back office staff. The staff speak English well - it seemed that a large portion of their clientele was foreign. The technology rivals US modalities - I have spent more than enough time at the dentists' office over the past decade to know. Prices are just probably a little better than in the US (this is with US dental insurance coverage & all cash pay (no insurance) in Portugal); however, the fact that I did not need previously recommended unnecessary procedures cut my costs by 1/3 - which in itself more than paid for my fabulous vacation to Portugal; and I get to deduct some of it on my HSA. It's a huge positive about socialized dental care and a fabulous doc - do what's needed and no more. Yay for dental geo-arbitrage + medical tourism!! I hope this will eventually even out some of the ongoing issues in the US system (that's another rant/story...) If/when I'm back in Lisbon, would definitely go back to this clinic. TY CDL!!
    2 people found this review helpful 👍

  • 5/5 José R. 6 years ago on Google • 18 reviews
    When I was a child, I was afraid of dentist appointments. It's easy to understand why: strange sounds, scary machines, all because of your teeth, that actually do hurt sometimes! I grew up and stopped being afraid, but I'll admit to being nervous at the mere sight of the dentist chair. Until I found CDL a few years ago. Where everyone is so professional, friendly and attentive. Where you get top notch treatment by top notch dentists using top notch equipment. Where the appointment scheduling is as flexible as you need it to be. But all of these compliments can only be fully understood when you visit the clinic and you really feel welcome and in the safest, greatest of hands. That's, actually, my best compliment to CDL: I didn't feel nervous at the mere sight of the dentist chair anymore, because at Clinica Dentaria de Lisboa it doesn't feel like a dental clinic. It feels more like home.
    5 people found this review helpful 👍

  • 1/5 Maria A. 2 years ago on Google
    It started as a positive experience but sadly it went downhill. I was given a quote of roughly 1,000 euros for bilingual braces over the phone and after seeing the dentist I was presented with a nearly 6000 euros for bilingual braces for the bottom set of my teeth. When questioned why the price was 6 times the original range, I was given no answer or feedback. Shame as the reviews on google made me believe it would be a brilliant place but the customer service did not match that perception.
    5 people found this review helpful 👍

  • 5/5 A N. 3 years ago on Google
    Excellent service! All staff from reception, to assistants and doctors are both incredibly professional and friendly. After, spending many years abroad I was very skeptical to treat my teeth in Portugal, although I received various recommendations. However, I decided to do my own research and found the amazing Clínica Dentária Lisboa. The reviews online are indeed real. And it is possible to observe the good work from day one (assessment). I am super Happy with the results and efforts. Thank You Clínica Dentária Lisboa! You are Highly Recommended! 🙏
    4 people found this review helpful 👍

  • 5/5 marie h. 2 years ago on Google
    Please go to this dentist clinic!! Kind and English speaking, very good prices! I had an accident where i lost almost two full teeth. When I called them they were so kind and told me what to do with the broken teeth and got an appointment the next day in the morning. (Other dentist I called did not tell me what to do with my teeth) At the clinic everyone is so so kind and their English is very good. I felt so comfortable and the payment at the end was cheaper then I thought. The second appointment was even for free, even though the appointment took almost 1h. Thank you everyone from the clinic!!
    3 people found this review helpful 👍

  • 1/5 Jane 2 years ago on Google
    The dentist takes money and makes a mess of your teeth. There was a cavity that went over a month without treatment as a result of their incompetence. We will never go there again. I initially chose this place as it has many positive reviews, but after being in the practice for quite some time I now know that many of the reviews are made by employees of this practice.
    3 people found this review helpful 👍

  • 5/5 Humanfactor 11 months ago on Google • 10 reviews
    We were on vacation from North America and my partner's crown fell out on Sunday afternoon. On Monday I researched the local dentists and found the one with the best reviews. CDL (Clinica Dentaria de Lisboa). I called on Monday and from the start the communication was excellent with their administrator, who provided an estimate (which was accurate) and a time for 9 AM on Tuesday morning. The Dentist Dr. Carlos Gonçalves is fantastic. Very personable, very well trained and knowledgable. I wish I could find a dental practice like this at home. The repair was very well done and the cost to reset the crown (which included adjustment for the movement of the tooth over a two day period, and a circular x-ray) was 75 Euros, which I thought was very reasonable relative to back home. I highly recommend this dental practice.
    1 person found this review helpful 👍

  • 5/5 jasvir c. 3 months ago on Google • 3 reviews New
    Fantastic service and staff 😊. I really recommend ✌️
    2 people found this review helpful 👍

  • 5/5 Nelson F. 2 years ago on Google • 3 reviews
    Amazing patient care and very professional. I've started my treatment a year ago and I can definitely recommend this Clinic. They are good in many different ways. - I live in Germany so I'm not always flexible. No problem, the clinic has a lot of experience with international patients and always finds solutions to adjust my individual treatment plan to my travel possibilities. - the doctors are extremely professional and competent. They also show a lot of human qualities. I always experienced nice and empathic doctors in all my appointments at CDL. -all the supporting staff make you feel comfortable and assist you through your treatment. Never had issues or stressful situations. - the coordination is very good. Dr. Luísa Sousa coordinates the international patients and makes sure your treatment goes according to plan.
    2 people found this review helpful 👍

  • 1/5 Sn M. 2 years ago on Google
    AVOID THIS OFFICE! Dentist will try to scam you into getting treatments you don't need. Do not trust any good reviews here - The lack of reviews less than 5-stars should be a big red flag and in fact most are fake from family members and staff trying to give them a boost. Dentist is pushy, uncaring, condescending and very rough. They just want your money and even try charging you even when you did not have any work done. They are all about the money and not customer service. In addition, this place has poor follow up with treatment and phone calls. Will not be back. There are more pleasant, cheaper and functional offices in Lisbon.
    2 people found this review helpful 👍

  • 5/5 Harrison M. 3 months ago on Google New
    Fantastic clinic! Inês at the front desk is so helpful and the staff here such as Dra Mafalda, Silvana, Lucia, Daniela and others are top!
    2 people found this review helpful 👍

  • 5/5 flavio p. 1 month ago on Google • 7 reviews New
    Very good, I always look for the best and they are, professional, very quick in making the appointment and they advised me on the best choice not looking at what was best for them but what would have been best for me. Congratulations to all the staff. If you are looking for the best in Lisbon, recommended!
    1 person found this review helpful 👍

  • 5/5 Jan L. 2 months ago on Google • 6 reviews New
    Super good experience at the dentist. Ines was super friendly and helpful at the reception. Highly recommended
    1 person found this review helpful 👍

  • 5/5 Shemielou M. 1 month ago on Google • 5 reviews New
    I had my white filling done today! Ines who was in charge of the reception was able to get me an appointment in such a short notice since I am only here for vacation. She is so sweet ✨ The whole team Dr. Lucia and Ana gave their best to bring out the best smile of me after the operation 😃 They are very gentle and makes me less nervous 🫶🏼 They makes the impossible to possible .
    1 person found this review helpful 👍

  • 5/5 Madelief van M. 1 month ago on Google • 4 reviews New
    Very nice dentist, very helpful!
    1 person found this review helpful 👍

  • 5/5 Priska O. 2 years ago on Google
    I love CDL. They are super professional and helpful, and they remind you about your dental appointments and keep track on you. The doctors are very good, the receptionists are very friendly. They all remember my name and it makes me feel welcomed every time I come. I highly recommend.
    1 person found this review helpful 👍

  • 5/5 Polina B. 2 years ago on Google
    I happened to have a serious crack of my front tooth in the beginning of my vacation, called this place, got the same day appointment and received an unbelievably good treatment! First of all, the strongest anaesthesia I've ever had, and without persuading doctors that I'm sensitive and I really need it strong. Secondly, they worked extremely thoroughly restoring the filling. Thirdly, the price was several times lower than in Germany. And both doctors and receptionists spoke English without any problems. I'm enormously grateful to this place!
    1 person found this review helpful 👍

  • 5/5 Catarina W. 3 years ago on Google
    I booked for an appointment from London as I was coming to Lisbon and read the good reviews. Right from when I made the booking I was made to feel very welcome. The whole team is super professional and friendly. The dentists are so dedicated to getting you the best result for what you want and need, using the most up-to-date treatment. Excellent dental practice and a really great experience for me; cannot praise them enough! Will definitely stay with them in the future.
    1 person found this review helpful 👍

  • 5/5 Penny A. 11 months ago on Google
    Thank you so much for making my day less painful and keeping me smiling throughout treatment. Happy now
    1 person found this review helpful 👍

  • 5/5 Moses W. 11 months ago on Google
    They really go out of their way to make you feel comfortable. The staff is great, very friendly and welcoming.
    1 person found this review helpful 👍

  • 5/5 Beshoy S. 11 months ago on Google
    CDL - Dental Clinic Lisbon team is helpful and accommodating. They take great care of the whole family and are always willing to help in any way they can.
    1 person found this review helpful 👍

  • 5/5 Rokonujjaman R. 11 months ago on Google
    Everyone at the dental office has a great attitude. I make sure to leave here with a big smile on my face. Thank you CDL - Dental Clinic Lisbon!
    1 person found this review helpful 👍

  • 5/5 Anderson R. 11 months ago on Google
    I would highly recommend them to anyone looking for a great dentist! Every member of the staff is very friendly, kind and caring. They treat you like family instead of just another patient.
    1 person found this review helpful 👍

  • 5/5 Sandra “Sandra.c” C. 10 months ago on Google
    I cannot recommend Clínica Dentária de Lisboa highly enough! 😍 Over the past two years, I have received exceptional dental care from the friendly, professional, and knowledgeable team at this clinic. From routine cleanings to more complex procedures, every aspect of my care has been handled with the utmost skill and expertise. The staff is warm and welcoming, and they always make me feel at ease, even during procedures that can be anxiety-inducing. One thing that stands out to me about this clinic is their commitment to using the latest technology and techniques to deliver the best possible outcomes for their patients. I have always been impressed by the state-of-the-art equipment in their offices and the care with which they use it to diagnose and treat dental issues. Another thing that sets this clinic apart is their emphasis on patient education. They take the time to explain procedures and treatment options in detail, making sure that I understand every aspect of my care and feel comfortable with my treatment plan. Overall, I am thrilled with the care I have received at CDL. The staff is top-notch, the facilities are modern and well-equipped, and the level of care is unparalleled. If you are looking for a dental clinic that truly cares about its patients and delivers outstanding results, look no further than Clínica Dentária de Lisboa!! Thank you for looking after me and making me smile Sandra Castro
    1 person found this review helpful 👍

  • 5/5 katerina H. 1 year ago on Google
    Great service, professional and very friendly staff. Although they do not work with any insurance, I’m their patient nearly 3 years, as I’m thrilled with their care and amazing work. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Sunshine D. 1 year ago on Google
    Nice office, extremely modern, and exceptionally clean. Friendly, helpful, English speaking staff. I went for a long overdue cleaning, and was very happy with the entire experience. So glad I found this spot. Obrigada CDL!
    1 person found this review helpful 👍

  • 5/5 Matheus F. 2 years ago on Google
    Very professional team, Dr. Carlos and his assistant were impeccable, very satisfied with the result. I would highly recommend this clinic. Thank you all.

  • 5/5 Demi Z. 2 years ago on Google
    Good experience, I like here! Everyone is kind and careful, with good service. This is my first dental treatment in Lisbon, I think it's very worth to recommend.

  • 5/5 Tracy G. 4 years ago on Google
    Incredible dental experience! I was on holiday in Lisbon and emailed CDL before my arrival to get an appointment. Everything was great- from the welcome to the consultation to the dental treatment itself, it was simply incredible. Very lovely staff, very attentive, and you can tell it’s real experts working on your teeth. I was scared of getting a root canal done but there was really no need to be anxious, it was done in 2 days and almost painless. I will be coming back in the summer and really cannot recommend this clinic enough!

  • 5/5 António S. 3 years ago on Google
    At the clinic I found an excellent service, great sympathy and they were impeccable. All the equipment, team and treatments were in an incredible level. It was my first time and I would recommend CDL to anyone.

  • 5/5 George T. 8 months ago on Google
    With its cleanliness and maintenance as a top priority, the office exceeds expectations. The staff's courteous and professional demeanor enhances the overall experience.

  • 5/5 Marcus P. 3 years ago on Google
    My experience has been very positive to date. The level of professionalism is high and the work was done well and without pain. Would recommend.

  • 5/5 Poppy P. 3 years ago on Google
    This clinic saw me the same day when I got a wisdom tooth infection on my very first day in Lisbon as a tourist. The clinic has excellent Covid safety protocols and is efficient and professional, and the dentist who provided my care, Ana Rita Costa, was fantastic. I was not rushed at all and was able to discuss some other non-urgent issues, was provided with lots of useful information and comprehensive care. I can honestly say that even though I use private dental services in the UK, this service was far better and at a fraction of the UK costs. Highly recommended, and if you happen to be a tourist like me, excellent English spoken by many of the team. Very grateful for the prompt help, comprehensive care, and reasonable cost.

  • 5/5 Pana E. 2 years ago on Google
    Very good Dentist clinic, I recommend it! They are very friendly and polite with foreigners. The clinic is very clean. Prices are normal. I did several treatments in my teeth and the doctors was very good. Also everyone speak English. The best choice in Lisbon! 🙂

  • 5/5 Amy F. 4 months ago on Google • 1 review
    Fantastic experience today at the dentist, everybody was so friendly including the wonderful receptionist Ines Fernandez who made me feel so welcome 😊
    2 people found this review helpful 👍

  • 5/5 Lucia 1 month ago on Google • 1 review New
    Super great service! The people are very nice and the receptionist was the best. She helped us with everything! Best Service!
    1 person found this review helpful 👍

  • 5/5 Clarissa W. 1 month ago on Google • 2 reviews New
    The staff were kind and helpful. I was able to get easy emergency service same day within a couple of hours.
    1 person found this review helpful 👍

  • 5/5 Laura O. 2 months ago on Google • 1 review New
    Excellent service, the staff are always very friendly and helpful
    1 person found this review helpful 👍

  • 5/5 René V. 3 weeks ago on Google • 1 review New
    When travelling in Portugal, I experienced terrible tooth pain and needed a root canal. I was incredibly fortunate to be treated by Dr. Marisa Diago at CDL. The procedure was painless and the entire staff were excellent from beginning to end. Thank you!


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