Health Center Alvalade / Youth Clinic Alvalade image

Health Center Alvalade / Youth Clinic Alvalade

Medical clinic Community health center Health

😠 Terrible service over the phone. I've been calling to schedule an appointment for a week now and they never answer, the line is always busy. This is absurd, in the 21st century we have to go to the establishment just to schedule an appointment, where the majority of the population works, super busy... People often mention health, para, center, staff, work,


Address

Lisbon, Portugal

Website

www.centrosdesaude.pt

Contact

+351 21 781 6474

Rating on Google Maps

3.30 (107 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 AM to 8 PM
  • Thursday: 8 AM to 8 PM
  • Friday: 8 AM to 8 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8 AM to 8 PM
  • Tuesday: 8 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: health (8) para (7) center (6) staff (6) work (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Vanessa M. 3 years ago on Google
    (Translated by Google) For those who cannot contact the health center because the number says it is disconnected try this number: 217816440 (Original) Para quem não consegue contactar o centro de saúde porque o número diz que está desligado tentem este número : 217816440
    4 people found this review helpful 👍

  • 5/5 su L. 3 weeks ago on Google • 126 reviews New
    Health center that has been renovated over the years with excellent service to registered users.

  • 5/5 Biscuit T. 8 months ago on Google • 102 reviews
    Very helpful and kind staff . Clean and easy to get to. We have had excellent experiences here. Nice Doctors;many English speakers.

  • 5/5 Diana M. 2 months ago on Google • 100 reviews New
    I've written in the center's praise book a few times. They are absolutely phenomenal. All members of the center are extremely competent, available and professional. I have been lucky enough to have been supported at this center for many years, and it has really helped me and my family a lot, sometimes even beyond its scope of activity. It is a pride to have a health center operating in this category in my country.

  • 1/5 Maria Margarida B. 2 years ago on Google • 11 reviews
    I've been trying to call for an hour and the phone keeps disconnecting. The size of this health unit was reduced and users were transferred to other units without any criteria, including placing them in units outside their area of ​​residence. Will these transfers be used to meet ratios for the number of users per doctor in the Alvalade unit to look good in the statistics? This is at the expense of hundreds of users who are pushed out of their area of ​​residence and lose their family doctor. It's the country of "make-believe"...
    2 people found this review helpful 👍

  • 5/5 Hortense Cruz do Canto e C. 1 year ago on Google
    Fiz 3 tratamentos nesse C Saúde, neste mês Julho 2022. Ninguém se distinguiu SIMPLESMENTE: TODO pessoal de enfermagem MERECE MEU ELOGIO !
    2 people found this review helpful 👍

  • 1/5 rita o. 2 years ago on Google
    (Translated by Google) Administrative services do not exist! They never answer the phone or answer emails. They force people to miss work and the elderly to move around to deal with trivial matters. And this in a time of pandemic! The reality is that complaints have been occurring over the years and everything remains the same, no one is held responsible. This is just another complaint that will fall into "a broken bag". Sad and pitiful! (Original) Os serviços administrativos não existem! Nunca atendem o telefone nem respondem a e-mails. Obrigam as pessoas a faltar ao emprego e os idosos a deslocar-se, para tratar de assuntos triviais. E isto em tempo de pandemia! A realidade é que as reclamações sucedem-se ao longo dos anos e tudo continua igual, ninguém é responsabilizado. Esta é apenas mais uma reclamação que cairá em "saco roto" . Triste e lamentável!
    2 people found this review helpful 👍

  • 5/5 suai j. 1 year ago on Google
    Equipa administrativa e médica muita boa e simpática. E votos de muita saúde e um bom ano 2023 a todos.
    2 people found this review helpful 👍

  • 5/5 Alice S. 2 months ago on Google • 19 reviews New
    Very attentive and kind staff. Excellent nursing and doctors. 5 Stars for Dr Isabel Apolinário. Very efficient and conscientious doctor
    1 person found this review helpful 👍

  • 5/5 Bt c. 5 months ago on Google • 57 reviews
    Easily accessible health center, with parking for cars outside and inside. Always clean and airy. Good doctors and friendly and very attentive staff.

  • 5/5 Maria p. 6 months ago on Google • 6 reviews
    Very efficient. Very friendly staff. Excellent doctor
    1 person found this review helpful 👍

  • 5/5 Dina N. 2 years ago on Google
    O meu muito obrigado por todo o apoio que me tem sido dado nessa usf. Mesmo nos tempos difíceis da pandemia nunca me foi recusada ajuda sempre em consonância com a linha SNS 808242424 a quem quero também deixar todo o meu agradecimento. Que ninguém me diga mal do nosso serviço de saúde
    1 person found this review helpful 👍

  • 1/5 Andreia G. 2 years ago on Google
    (Translated by Google) Good afternoon, I'm calling the numbers that are available on the different official pages and they are all disconnected, the message is "the customer you called has the phone disconnected" Is this normal in a public health institution? (Original) Boa tarde, estou a telefonar para os numeros que estão disponiveis nas difersas paginas oficiais e estão todos desligados, a mensagem é "o cliente para o qual ligou tem o telefone desligado" Isto é normal numa instituição de saude publica?
    1 person found this review helpful 👍

  • 5/5 Dina N. 1 year ago on Google
    Apenas quero reafirmar tudo o que tenho comentado acerca dos serviços prestados por essa unidade de saúde. Nunca me viraram as costas. Sempre me auxiliar a mitigar o meu sofrimento, seja no centro de saúde, seja no encaminhamento para o serviço hospitalar quando necessário. Mais uma muito obrigada Ok
    1 person found this review helpful 👍

  • 1/5 ana r. 2 years ago on Google
    Da equipa médica não tenho nada dizer, pois são muito competentes.Da equipa administrativa, o atendimento aos utentes é uma miséria, de uma falta de organização, competência, indiscritivel. Não se percebe como na Unidade do Parque ninguém atende o telefone, a comunicação apenas é possível ou de forma presencial, ou via e-mail, mesmo tratando se de assuntos urgentes, é impossível conseguir entrar em contacto po po
    1 person found this review helpful 👍

  • 5/5 Antonio N. 2 years ago on Google
    (Translated by Google) Just to wish you a merry christmas and a year of 2022 without covid or derivatives. Once again, I would like to thank and praise all the good things I have found in this health unit, and allow me to give a special compliment to Dr. Priscila po4 everything done for my health. well everyone M (Original) Apenas para desejar um feliz natal e um ano de ,2022 sem covid nem derivados. Aproveito para, mais uma vez, agradecer e enaltecer tudo de bom que tenho encontrado nessa unidade de saúde e permitam-me dar um cumprimento cumprimento especial a dra. Priscila po4 tudo o que feito pela minha saúde. A todos bemhajam M
    1 person found this review helpful 👍

  • 4/5 Agostinho A. 2 years ago on Google
    (Translated by Google) Good medical team. Professionalism and quality of health professionals. (Original) Boa equipa médica. Profissionalismo e qualidade dos profissionais de saúde.
    1 person found this review helpful 👍

  • 1/5 catarina r. 9 months ago on Google • 11 reviews
    I just don't give it 0 because it doesn't work. After JM's reception sent me there and the Alvalade pharmacy, I got there and they called me stupid because I had to go to a hospital. I don't even know what the service is like, I know they are rude to people

  • 5/5 António L. 6 months ago on Google • 5 reviews
    Excellent professionals and a great organization. Very organized and welcoming.

  • 1/5 CAROLINA S. 1 year ago on Google
    Atendimento ao telefone para lá de péssimo. Ngm atende e não ligam de volta

  • 4/5 jose s. 1 year ago on Google
    Atendimento. e não podendo excluir a parte MÉDICA e ENFERMAGEM.

  • 5/5 António Z. 1 year ago on Google
    (Translated by Google) They are all very friendly and my family doctor Dr. Raquel Parreira is EXCELLENT. (Original) São todos muito simpáticos e a minha médica de família Dra. Raquel Parreira é EXCELENTE.

  • 5/5 lena g. 3 years ago on Google
    (Translated by Google) Today I went to get the vaccine, I waited a little bit, but I wanted to emphasize the friendliness with which I was received and the organization a good thanks to all of you for your work. (Original) Hoje fui tomar a vacina esperei um pouco não muito mas queria salientar a simpatia com que fui recebida e a organização um bem haja a todos obrigado pelo vosso trabalho

  • 1/5 Fatima C. 2 years ago on Google
    (Translated by Google) I haven't been vaccinated yet, I'm 73 years old and I live in Lisbon. (Original) Ainda não fui vacinada, tenho 73 anos e moro em Lisboa.

  • 1/5 Luna M. 4 years ago on Google • 2 reviews
    Terrible service over the phone. I've been calling to schedule an appointment for a week now and they never answer, the line is always busy. This is absurd, in the 21st century we have to go to the establishment just to schedule an appointment, where the majority of the population works, super busy days, and sometimes no time to go to the place to resolve something simple, which can be done over the phone Done, this system is super retrograde. This is disgusting and it is extremely disrespectful towards us patients, since their job is to assist people in person or via telephone, they are paid for this, if they answer a call, they are doing nothing more and nothing less than their obligation of the work function.
    6 people found this review helpful 👍

  • 1/5 Ana V. 1 year ago on Google • 1 review
    The most basic and worst administrative staff, unwilling to work. They don't respond to emails, typical of the public sector, they should be replaced by someone who wants to work. Their backs are warm, because nothing is done wrong to them. Excellent medical and nursing staff.
    2 people found this review helpful 👍

  • 4/5 Ines D. 2 years ago on Google • 1 review
    Good morning, Just to say thank you to all the workers at this unit. The telephone service is not immediate but with persistence it is possible, friendly service, spectacular doctors and nurses. Well done
    1 person found this review helpful 👍


Call +351 21 781 6474 Open on Google Maps

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