Institute of Implantology image

Institute of Implantology

Dentist Dental clinic

😠 The worst service. They charge for things they never discussed with you and then don't even do the most basic follow up they promised to schedulue your actual appointment. I am chasing them by phone to book treatments worth €10,000. Initial money wasted for no result and disrespectful treatment. Sho... People often mention teeth, service, professionalism, Filipe, Vieira, care, recommend, professional, Institute, Implantology,


Address

Av. Columbano Bordalo Pinheiro 50, 1070-064 Lisboa, Portugal

Website

www.institutodeimplantologia.pt

Contact

+351 21 721 0980

Rating on Google Maps

4.90 (197 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8:30 AM to 9 PM
  • Friday: 8:30 AM to 9 PM
  • Saturday: 9 AM to 1 PM
  • Sunday: Closed
  • Monday: 8:30 AM to 9 PM
  • Tuesday: 8:30 AM to 9 PM
  • Wednesday: 8:30 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: teeth (12) service (11) professionalism (9) Filipe (9) Vieira (9) care (8) recommend (7) professional (6) Institute (6) Implantology (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Wolffgang R. 4 months ago on Google • 3 reviews
    The worst service. They charge for things they never discussed with you and then don't even do the most basic follow up they promised to schedulue your actual appointment. I am chasing them by phone to book treatments worth €10,000. Initial money wasted for no result and disrespectful treatment. Short sighted, terrible for business and unfortunately typical. For reasons of security I have not used my real name and I also do not want my good name attached to such a terrible business. This is a precaution. There is no mistake.
    5 people found this review helpful 👍

  • 5/5 Vinicius Arruda Gentil B. 9 months ago on Google • 88 reviews
    Top
    1 person found this review helpful 👍

  • 5/5 Alexey C. 1 year ago on Google • 60 reviews
    Great clinic 👌 Very friendly and highly professional.
    1 person found this review helpful 👍

  • 5/5 Rui F. 5 years ago on Google • 15 reviews
    I've been a patient at the Institute of Implantology for over 10 years and I highly recommend it. The quality and professionalism of the clinical staff in unparalled in Portugal.
    2 people found this review helpful 👍

  • 5/5 Olívia B. 1 year ago on Google
    (Translated by Google) Excellent service and care. After so much trauma it was really a relief to find a place like this. Special thanks to Prof Jorge and Dr Francisco Palha who took care of me. (Original) Excelente serviço e atendimento. Depois de tantos traumas foi realmente um alívio encontrar um lugar como esse. Agradecimento especial ao Prof Jorge e ao Dr Francisco Palha que cuidaram de mim.
    2 people found this review helpful 👍

  • 5/5 Karl C. 5 years ago on Google • 9 reviews
    Team of competent and efficient professional.
    1 person found this review helpful 👍

  • 1/5 Oxidant 1 year ago on Google • 5 reviews
    They have installed a large billboard that too bright and not turn off at night. It literally doesn't allow anybody to sleep across the street. It must be turned off after 20:00. Anybody who acts like this can't have more than 1 star.
    1 person found this review helpful 👍

  • 5/5 Giacomo M. 2 months ago on Google • 4 reviews New
    I recommend it without a doubt, I have no words to describe the professionalism of this great team at all levels, I can only thank them for all the care they took with me, it's a shame I didn't have this implant treatment a few years ago, where I only wasted time fixing my teeth that gave me so many pains and headaches now I enjoy being able to laugh and teeth to be able to eat healthily I say again it's not worth wasting time patching teeth this solution is for life my thanks to the entire team that helped me with a big hug to Dr João Caramês, Dr Catarina Pinto and Dr Rita Alves who always accompanied me with above average dedication, congratulations for so much dedication and love for the provision.
    1 person found this review helpful 👍

  • 5/5 Valter N. 3 years ago on Google
    (Translated by Google) I especially thank Dr. Filipe Vieira and the entire CAEC technical team for their professionalism, dedication, rigor and ethics demonstrated throughout the service. (Original) Agradeço em especial ao Dr. Filipe Vieira e toda a equipa técnica do CAEC pelo profissionalismo, dedicação, rigor e ética demonstrada em todo o atendimento.
    1 person found this review helpful 👍

  • 5/5 João F. 3 years ago on Google
    (Translated by Google) It doesn't get any better !!! (Original) Não existe melhor!!!
    1 person found this review helpful 👍

  • 5/5 Inês André de F. 1 year ago on Google
    (Translated by Google) Doctors of excellence, very professional and extremely dedicated to our well-being. I strongly advise! (Original) Médicos de excelência, muito profissionais e extremamente dedicados ao nosso bem-estar. Aconselho vivamente!
    1 person found this review helpful 👍

  • 5/5 Rafael M. 1 year ago on Google
    (Translated by Google) Congratulations! Very competent employees, excellent service. Only positive aspects! (Original) Parabéns! Colaboradores bastante competentes, atendimento excelente. Só aspetos positivos!
    1 person found this review helpful 👍

  • 5/5 Alberto V. 1 year ago on Google
    (Translated by Google) Excellent service provided in all medical acts by Dr. Filipe Vieira from CAEC. (Original) Excelente serviço prestado em todos os atos médicos pelo Dr . Filipe Vieira da CAEC.
    1 person found this review helpful 👍

  • 5/5 Odete C. 1 year ago on Google
    (Translated by Google) Excellence services. I thank everyone, namely Prof André Moreira and his assistant Mna Marta for all their professionalism, sympathy and dedication ♥️ (Original) Serviços de excelência. Agradeço a todos, nomeadamente ao Sr Prof André Moreira e sua assistente Mna Marta todo profissionalismo, simpatia e dedicação ♥️
    1 person found this review helpful 👍

  • 5/5 bradwa09 4 months ago on Google • 24 reviews
    If you’re looking for any level of dental care, from the simplest teeth cleaning to the most complex surgical procedure, or even implants, stop looking. This dental practice is without equal in Portugal, or even in most countries, for that matter. From the friendly, attentive, and professional staff to the most state-of-art equipment and modern facilities, this place is amazing. I couldn’t recommend this practice any higher. We’ll done! Keep up the good work.

  • 5/5 Anabela De s. 3 weeks ago on Google • 8 reviews New
    Thank you Professor João Caramês! Thank you Dr Artur Filipe Simões! Thank you Dr Marta Fernandes! Thank you to the rest of the team who made my happiness possible Your excellence is unique It is an honor and a privilege for Portugal, for all of us, to be honored by your competence Deep admiration and immense gratitude! Anabela De Sousa

  • 5/5 ni n. 1 month ago on Google • 6 reviews New
    The institute is amazing. All the staff which works their, from the Lady’s at the front desk to the helpful assistant who took care of me and the doc him self are really nice. I felt 100% comfortable and Dr. Francisco Palha was a great choice. I had two different treatments and I am very happy both both outcomes. I can 100% recommend the Institut of Implantology.

  • 5/5 Maria Eduarda M. 1 month ago on Google • 5 reviews New
    Dr. Crispim 6 stars!

  • 5/5 Eleonora M. 5 years ago on Google • 4 reviews
    It's the best institute in town!

  • 5/5 tiago s. 1 month ago on Google • 3 reviews New
    Excellent service!!!!

  • 5/5 Samuel C. 2 years ago on Google
    (Translated by Google) I got to know the Implantology Institute at work and as I liked the professionals I met so much, I decided to trust my oral hygiene here and I recommend it 100%! Friendliness and professionalism! Congratulations on your work. (Original) Conheci o Instituto de Implantologia em trabalho e como gostei tanto dos profissionais que conheci, decidi confiar a minha higiene oral aqui e recomendo a 100%! Simpatia e profissionalismo! Parabéns pelo vosso trabalho.

  • 5/5 Pedro M. 1 year ago on Google
    (Translated by Google) Excellent service and professional rigor. I strongly recommend. (Original) Excelente atendimento e rigor profissional. Recomendo vivamente.

  • 5/5 Catarina T. 2 years ago on Google
    (Translated by Google) Sympathy and professionalism from the moment you walk through the door of the Institute. Attentive, caring service, always oriented towards the well-being and satisfaction of the customer. (Original) Simpatia e profissionalismo desde o momento em que se entra pela porta do Instituto. Atendimento atencioso, cuidado, orientado sempre ao bem-estar e satisfação do cliente.

  • 5/5 Lidy A. 2 years ago on Google
    (Translated by Google) Great experience, excellent service. I thank Doctor Maria for her professionalism but above all for her friendliness and dedication. I admired all the hygiene care taken from the entrance of the institute to the exit, but I also admired the equipment that is of a high technological level. I recommend the Implantology Institute, without any doubt n•1 in Portugal. Lidy Alves (Original) Óptima experiência, um excelente atendimento. Agradeço a Doutora Maria pelo seu profissionalismo mas sobre tudo pela sua simpatia e dedicação. Admirei todos os cuidados de higiene tomados da entrada do instituo até a saída mas também admirei os equipamentos que são de alto nível tecnológico. Recomendo o Instituto de Implantologia, sem qualquer dúvida n•1 em Portugal. Lidy Alves

  • 5/5 Inês T. 2 years ago on Google
    (Translated by Google) I would like to express my satisfaction with this institute, and especially with the receptionist Rita Guerreiro, who helped me with my appointment, who clarified all my questions and fears in a practical and very professional way. Who also received me at the institute with great professionalism, serenity, and which made me very grateful. Good luck to the medical team. (Original) Queria deixar presente o meu agrado com este instituto, e principalmente com a rececionista Rita Guerreiro, que me ajudou com o meu agendamento, que me esclareceu todas as minhas questões e receios de forma prática e muito profissional. Que também me recebeu no instituto com muito profissionalismo, serenidade, e que me deixou muito grata. Um bem haja à equipa médica.

  • 5/5 nuno s. 2 years ago on Google
    (Translated by Google) Professionalism and competence (Original) Profissionalismo e competência

  • 1/5 Daniel G. 3 years ago on Google
    (Translated by Google) Consultation scheduled for 10am, I was waiting until 11:30 am and they didn't tell me anything, I was full of pains and went to the counter to ask why the delay could not take any more pain. They told me there was a failure that was not given to me. entry and that the doctor had already passed on to the next patient. Really bad. The last 2x I had here at the institute I waited once 45m and again 1h, worse than that the first time they did not warn me of the delay and the second time they said they were 5m late. (Original) Consulta marcada para as 10h, estive à espera até as 11:30 e não me disseram nada, eu cheio de dores fui perguntar ao balcão porquê da demora que não aguentava mais com dores disseram-me que houve uma falha que não foi dada a minha entrada e que o médico já tinha passado para o paciente seguinte. Muito mau mesmo. As últimas 2x que tive aqui no instituto esperei uma vez 45m e outra vez 1h, pior do que isso na primeira vez não avisaram de atraso e da segunda falaram que estavam atrasados 5m.

  • 3/5 Jose S. 2 years ago on Google
    (Translated by Google) I marked Professor João Carames for doubts about implants and moving from the Algarve for this purpose and guaranteed that I would be the Professor, two nice ladies by the way, but not the one I had marked, annoyed with the situation, excellent service (Original) Marquei para professor João Carames pelas duvidas de implantes e deslocando me do Algarve para esse efeito e garantia que seria o Professor, duas senhoras por sinal simpáticas, mas não o que tinha marcado,aborrecido com a situação, atendimento excelente

  • 5/5 Elisabeth C. 1 year ago on Google • 2 reviews
    Dr. Filipe Vieira is an exceptionally talented, kind, and master in dentistry. I had broken my two front teeth in an accident on Monday evening, the hospital couldn’t do anything as it was the holidays, they didn’t have an on site dentist, and suggested to see a dentist. I went to the Institute of Implantology on Tuesday morning and Dr. Vieira saw me almost right away. He carefully accessed the damage, took an X-ray, and asked many questions to determine the best next course of action. First he stabilised the situation as my teeth was still bleeding from the night before. He took so much care, always asking if I was feeling alright or in any pain. To recreate my teeth to be as similar as before, he also took a mould of my teeth, recent pictures of me smiling, in order to do the patch work the next day. The whole procedure took 2-3 hours. Upon leaving he even gave me recommendation on what toothbrush to use, to continue taking the medicine prescribed by the hospital. He even gave advice on how to fix my injured fingers. The next day, the first thing Dr. Filipe Vieira asked was how I was feeling - concerned about my well-being since the accident was shocking. Then he proceeded to explain the steps he was taking for the day. He took every effort to make sure I was comfortable during the 3 hours of recreating my two front teeth. Always explaining what I would feel, apologising for any pain, asking me how I’m feeling. The most caring and kind doctor. His work is exceptional. Although the patch work on my two front teeth was going to be temporary, he wanted to take the time to make sure he did it well so I would feel good about my teeth and smile. After 3 hours, and it was complete, he shared his expert advice on how to care for my teeth, what to do, what to avoid. He also shared his expertise on the next steps I should follow when I return home. Thank you Dr. Filipe Vieira for making me smile again! I am and will always be deeply grateful to Dr. Filipe Vieira, his helpful and patient dental assistant, the welcoming and warm receptionists at the Instituto de Implantologia.
    5 people found this review helpful 👍

  • 5/5 Florina S. 2 months ago on Google • 1 review New
    I am deeply grateful for the excellent service that the professionals at the Institute of Implantology provided me. I especially want to thank Dr. Ricardo Pinto, Dr. Gonçalo Caramês, Dr. Shirin Behdad, Dr. Aurica Ciobanu, and the assistants Joana Pinto and Ricardo Ribeiro, who each in their own specialty, accompanied and treated me from the first consultation, with With exemplary professionalism, I once again had healthy gums and a more beautiful and confident smile. Thanks!


Call +351 21 721 0980 Open on Google Maps

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