Santa Madalena Dental Clinic image

Santa Madalena Dental Clinic

Dentist Dental clinic Cosmetic dentist Orthodontist Pediatric dentist

One of the Most Reviewed Pediatric dentists in Lisbon


Address

Rua do Conde de Redondo 1, 1150-101 Lisboa, Portugal

Website

www.santamadalena.pt

Contact

+351 21 030 2360

Rating on Google Maps

3.70 (157 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 AM to 9 PM
  • Friday: 9 AM to 9 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 AM to 9 PM
  • Tuesday: 9 AM to 9 PM
  • Wednesday: 9 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: para (24) clinic (19) dentist (12) doctor (12) minha (12) teeth (10) nica (9) consulta (9) clinica (9) pain (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mirta Z. 3 years ago on Google • 5 reviews
    In 2018 I visited the clinic due to a pain in my tooth. After an xray they advised me to remove 1 tooth and do fillings in 7 teeth. After each consultation and appointment I left the dentist in pain. It was weird as normally, for any kind of procedure (in other dentists) I never felt pain and could eat normally. Not here though. I called the doctor and asked the doctor and they told me that that is normal. My pain lasted for at least 1 year, I was uncomfortable with eating and I had to change my entire life style. I though all of this was normal as the doctor advised me so. Then I moved and as for more than a year I could not eat hard foods, I decided to give it another check with a different dentist. Up on the examination, the dentist (new one at another clinic) was shocked about what kind of material was put in my mouth. Everything was rotting. My current dentist replaced all the 'new' fillings made in the clinic with quality material and I never felt pain again even on the day after each procedure. I was so disgusted by what happened that I contacted the clinic and just wanted to explained what happened and they never contacted me or even cared that this has happened. I never asked for any compensation but this clinic and the doctor ruined my life and opened my teeth for no reason and filled them with bad materials. You should be ashamed of this kind of work and I truly advise no one to go there. I never write reviews, but this time I had to as the consequences to my daily life were too big.
    11 people found this review helpful 👍

  • 4/5 nuno sá l. 2 years ago on Google • 290 reviews
    TOP! 😊

  • 1/5 F B. 1 year ago on Google
    (Translated by Google) Very dissatisfied with Dr. Célia Ferrito from the Santa Madalena clinic. Very unprofessional, at the beginning of a check-up appointment that was delayed for half an hour (because I hadn't entered the system, when I checked in before the scheduled time). going to x-ray while solving a personal problem from a phone call that answered in the middle of my appointment. In my opinion, an x-ray is done at the beginning, since it was the first time, he just told me to do it as if he was doing me a favor. In the end, they even thought they would charge me for a service that, in addition to being unprofessional, had not been completed. (Original) Muito insatisfeita com a Dra. Célia Ferrito da clínica Santa Madalena. Muito pouco profissional, no início de uma consulta de check up que atrasou meia hora ( porque não tinha entrado no sistema, quando fiz check in antes da hora marcada) .Quando lhe referi que tinha um problema com o serviço que tinha prestado, disse para ir ao raio X enquanto resolvia um problema pessoal de um telefonema que atendeu a meio da minha consulta . Na minha opinião,um raio X faz-se no início, dado que era a primeira vez, apenas o disse para eu fazer como se me estivesse a fazer um favor. No final, até pensaram que me cobrariam um serviço que além de pouco profissional, não tinha sido finalizado.
    4 people found this review helpful 👍

  • 1/5 Nelson Luna S. 1 year ago on Google
    (Translated by Google) After investing thousands of euros in restorations, gutters, x-rays, prostheses and implants, I realize that I was deceived by a dangerous team that should not be licensed to practice medical services. In particular, I emphasize the lack of technical quality - or pure bad temper - of Dr Bruno Conceicao (implantology). After losing two molars from repeated failed restorations, this doctor placed me with implants that are proving to be problematic. The first failed after two years and failed again less than a year after being replaced by the same doctor. When consulting other doctors in the specialty, I was informed that the screw that connects the tooth (prosthesis) to the implant is too thin - especially in a witch's molar. I now have two implants condemned to be replaced long before their end of life for having trusted this team; from my interaction with the clinic in Santa Madalena, I end up with costs of thousands of euros in surgeries, implants and prostheses - in addition to travel, stays, lost vacation days, inconvenience and unnecessary recovery of my health - to recover my teeth. I never comment online but I've come to the conclusion that I have an obligation to safeguard the health of those who consider this team for medical treatment - so much incompetence, sloppiness and lack of professional integrity cannot continue without public denunciation. Keep your distance from this clinic! (Original) Apos investir milhares de euros em restauros, goteiras, raios-x, proteses e implantes, constato que fui enganado por uma equipa perigosa que nao deveria ser licenciada para exercer servicos medicos. Saliento em particular a falta de qualidade tecnica - ou pura ma indole - do Dr Bruno Conceicao (implantologia). Apos perder dois molares por repetidos restauros falhados, este medico colocou-me implantes que se estao a verificar problematicos. O primeiro falhou volvidos dois anos e falhou novamente menos de um ano apos ter sido recolocado pelo mesmo medico. Ao consultar outros medicos da especialidade, informaram-me que o parafuso que conecta o dente (protese) ao implante e' demasiado fino - especialmente num molar de um bruxomano. Tenho agora dois implantes condenados a serem substituidos muito antes do seu fim de vida util por ter confiado nesta equipa; da minha interacao com a clinica de Santa Madalena fico com custos de outros tantos milhares de euros em cirugias, implantes e proteses - a acrescer viagens, estadias, dias de ferias perdidos, transtornos e recobros desnecessarios da minha saude - para recuperar os meus dentes. Nunca faco comentarios online mas cheguei a conclusao que tenho a obrigacao de salvaguardar a saude de quem considerar esta equipa para tratamentos medicos - tanta incompetencia, desleixo e falta de integridade profissional nao pode continuar sem denuncia publica. Mantenham a distancia desta clinica!
    3 people found this review helpful 👍

  • 5/5 Claudia D. 5 years ago on Google
    (Translated by Google) I am abroad but for some years now I was a patient of Dr. Sara from another clinic (through my aunt and her family), which I am very satisfied with, very professional and competent, and to harmonize my panic from the dentist chair to Dr. Sara is very human and friendly! Right now I am doing something more tormenting with Dr. Bruno bone graft! Dr. Bruno has an ability to immediately know his client and in addition very professional and likes what he does! It inspires a lot of confidence. Excellent very patient and relaxed with me! Thank you, Doctors. As for the clinic: clean, the employees are friendly and I think it is a good idea to have several specialists! (Original) Estou no estrangeiro mas já faz alguns anos que era paciente da Dra. Sara de outra clínica ( através da minha tia e sua família), a qual estou muito satisfeita muito profissional e competente, e para harmonizar o meu pânico da cadeira de dentista a Dra Sara e muito humana e simpática! Neste momento estou a fazer algo de mais atormentador com o Dr. Bruno enxerto ósseo! Dr. Bruno possui uma capacidade de imediato conhecedor do seu cliente e além disso muito profissional e gosta do que faz! Inspira muita confiança. Excelente muito paciente e descontraído comigo! Obrigada aos senhores Doutores. Quanto à clínica: limpa, os colaboradores são simpáticos e acho boa ideia o facto de ter vários especialistas!
    2 people found this review helpful 👍

  • 1/5 Justus Kull S. 4 years ago on Google • 102 reviews
    I have Multicare the service (not the dentist) are very slow to make appointment takes 1-2 Month or more, waiting time for emergency takes more 1:45 Minutes waiting, my nbr was C0001 and they call C003! Took last than 3 minutes to call.

  • 5/5 Touqeer A. 1 year ago on Google • 31 reviews
    Dr sellina is the best i had my tooth extraction she is very kind and very professional in her job very kind and caring the best experience Thanks to her
    1 person found this review helpful 👍

  • 1/5 Lz S. 2 years ago on Google
    (Translated by Google) Clinica do Tagus, they proposed a crown for a broken tooth and in poor condition. I assumed they knew what they were doing and of course I accepted. At the time of placement, they failed (I must indicate that despite the scheduled appointment I waited more than 1 hour to call me) and sent me away with a hole in the gum because they were unable to do so and were already late for the later consultation and that I would stay for later. the following week. Soon after, the dentist "went on vacation". Yes, there was no resolution the following week and I explained the situation. The only concern I received by email was that I was alerted to the risks of the procedure and as for a good understanding half a word is enough, the real concern was that they would not be held responsible for the bad work and the loss of quality of life. In addition to the functional loss, there was also the psychological burden of not being able to smile or speak normally. I even lost weight by not being able to eat properly. Two (!) Months later, they tried a phone call to make an appointment to "see solutions". As I was unable to attend because I was working, I receive an email to be responsible for not being available to find a solution. Because I couldn't make appointments by email, "it's complicated", and they didn't know my availability. I emphasize that I always schedule / book appointments by email. It was never complicated for me. I no longer feel like any contact or search for a solution after these emails. A shame of attitude for a clinic that supposedly receives quality certifications. They charged me for the cost of consultations, the crown I don't have, the procedures and worse, they charged my insurance company, which seems to me like a fraud. The solution was for me to pay another dentist to correct what they did to me, on credit, as they didn't even return me any amount or even give me a ceiling to be used in the resolution that would be more expensive - an implant, since I was left without support for another crown and I still had to do a bone graft. I have no words to describe what happened and give it a star, it is already good will, because my opinion is terrible and I say it to everyone who asks me. (Original) Clinica do Tagus, propuseram uma coroa para um dente partido e em mau estado. Presumi que sabiam o que estavam a fazer e claro que aceitei. Á data de colocação, não conseguiram (devo indicar que apesar de consulta marcada esperei mais de 1h para me chamarem) e mandaram-me embora com um buraco na gengiva porque não estavam a conseguir e já estavam atrasados para a consulta posterior e que ficaria para a semana seguinte. Logo depois a dentista "foi de férias". Sim, na semana seguinte também não houve resolução e expus a situação. A única preocupação que recebi por mail foi que estava alertada dos riscos do procedimento e como para bom entendedor meia palavra basta, a real preocupação era que não fossem responsabilizados pelo mau trabalho e pela perda de qualidade de vida. Para além da perda funcional também ficou a carga psicológica de não poder sorrir ou falar normalmente. Cheguei inclusive a perder peso por não conseguir comer como deve ser. Dois (!) meses depois, tentaram um telefonema para marcar uma consulta para "ver soluções". Como não pude atender por estar a trabalhar, recebo um mail a responsabilizar-me por não estar disponível para arranjar uma solução. Porque não dava para marcar consultas por email, "é complicado", e não sabiam a minha disponibilidade. Ressalvo que sempre marco/marquei as consultas por email. Nunca foi complicado para mim. Deixei de ter vontade de qualquer contacto ou procura de solução depois destes mails. Uma vergonha de atitude para uma clinica que supostamente recebe certificações de qualidade. Cobraram-me o valor das consultas, da coroa que não tenho, dos procedimentos e pior, cobraram a minha seguradora, o que se me afigura como uma fraude. A solução foi eu pagar a outro dentista para corrigir o que me fizeram, a crédito, pois nem sequer me devolveram nenhum valor ou até dar um plafond para ser usado na resolução que iria ficar mais cara - um implante, já que fiquei sem suporte para outra coroa e ainda tive de fazer um enxerto ósseo. Não tenho palavras para qualificar o que se passou e dar uma estrela, já é boa vontade, porque a minha opinião é péssima e digo-o a todos que me perguntam.
    1 person found this review helpful 👍

  • 1/5 Maria Fernanda A. 1 year ago on Google
    (Translated by Google) Very bad from the reception until the doctor left and didn't finish what she was doing. In other words, it started later I had to wait, I waited and the Dr left finally a shame this clinic of the Conde Round (Original) Muito mau desde a receção até a medica sair e não acabar o que estava a fazer. Ou seja iniciou depois eu tinha de aguar, aguardei e a Dra foi se embora enfim uma vergonha esta clunica do conde redondo
    1 person found this review helpful 👍

  • 1/5 Juan L. 1 year ago on Google
    Fui cliente durante 5 anos, e uma vez fui apenas tirar uma duvida com o dr. Pedro, ele me disse em 4 minutos a diferença entre implante e prótese, e qd sai do consultorio, a clinica queria me cobrar 40 EUROS!!! eu disse que nao tem sentido cobrar 40 euros por 4 minutos de conversa! Nem juíz ganha 10 euros por minuto trabalhado! Me disseram que estava tudo ok... depois tive varias outras consultas e nenhum problema, e agora depois de 2 anos vieram me cobrar novamente e bloquearam meu nome em todas as clinicas ate que eu pague aquele valor injusto que me cobraram. Achei muita falta de profissionalismo e mal caratismo por parte da clinica! Nunca fiquei devendo nada a eles, e agora querem que eu pague por informações que tem no site ou que o medico poderia ter feito por telefone! RIDÍCULO ISSO! ME NEGAM ATENDIMENTO AGORA POR CONTA DISSO!
    1 person found this review helpful 👍

  • 5/5 Nuno A. 1 year ago on Google • 26 reviews
    Highly Recommended

  • 5/5 Henry H. 2 years ago on Google • 19 reviews
    The quality of care has been excellent throughout my recent treatment for a root canal. The clinic is highly professional and welcoming.

  • 5/5 little l. 6 months ago on Google • 16 reviews
    Ich hatte in meinem Urlaub starke Zahnschmerzen und eine sehr dicke Backe. In dieser Klinik wurde mir schnell und professionell geholfen. Die Ärztin und auch die Arzthelferin waren sehr nett und nahmen mich in meiner Angst sehr ernst. Mit wurde alles genau erklärt und ich habe mich, trotzdem ich sehr ungerne zum Zahnarzt gehe, sehr wohl gefühlt. Vielen lieben Dank für die Hilfe und dass ich fast schmerzfrei zurück nach Deutschland fliegen könnte!!!

  • 2/5 Kat Z. 7 months ago on Google • 13 reviews
    Most probably the worst of experiences I've got in any country. My temp filling after 7 years finally fell off so I went to this dentist to replace it. At that time, they charged me above 50 euros for temp filling as they called it. Next day it was gone. I called them to ask, how this should be perceived. The response I've got was invite for next temp filling for 50+ euros, which may also last only for a day :D

  • 1/5 Sohila E. 1 year ago on Google • 6 reviews
    Rude and bad reception. Lack of empathy, after they had booked me with the wrong doctor. A doctor that could not help unfortunately, cuz it wasnt her area. Got sent home with a terrible pain in my broken wisdom tooth and told to come back in 2 months.

  • 1/5 Andreia R. 5 months ago on Google • 5 reviews
    Worst Dentist Clinic ever! Please do not go, if you like yourself do not go! I went there with one issue and I left with tree. To be honest I understand that the young dentist need to start from somewhere but they need to have supervision, they cannot take a teeth out without now where the pain is coming from. In the end was no that teeth. Pior dentista de sempre, retiraram me um dente sem ter a certeza que a dor vinha dali. Resumindo fui com um problema e acabei com três. Façam uma favor a vocês próprios e nãp vão a esta clinica. Obrigada.

  • 2/5 Marie C. 2 years ago on Google
    A clínica do Conde redondo desmarcou a consulta da minha filha sem me avisar. Quando cheguei ao balcão para efetivar a consulta a administrativa deixou-me entender que inventei...Mandei e-mail a pedir nova marcação dado a minha filha estar com queixas... já lá vão 3 semanas...Gostei da médica mas a fraqueza dos serviços administrativos prejudica a clínica...

  • 5/5 Alli z. 2 years ago on Google
    Excelentes servicos desde da equipa da recepcao. Muito obrigada ao Dr. Fadi pelo profissionalismo e paciencia e por estar sempre bem disposto.

  • 1/5 Beatriz T. 2 years ago on Google
    (Translated by Google) I don't recommend the service! I was followed for some time at the Santa Madalena clinic in Coina. And my partner as well. After devitalizing a tooth, they left the suture open and became infected. To make matters worse, we went to an emergency consultation and it was of no use. They just prescribed medication. In my case, I made an appointment to pull out my wisdom teeth, the doctor asked me to do an x-ray. He told me he wouldn't tear out the wisdom teeth because it was too close to the nerve. The only thing we could do at the moment was to treat cavities. Which informed me that there were 9 cavities. I found it very strange considering that I am very careful. I commented with the doctor who informed me that it was something normal, it had nothing to do with lack of hygiene, but with the acidity of the saliva. Completely layman in these matters I believed. But I was not happy with the position of the clinic and sought a second opinion. What is my dismay when I was observed by my current dentist and told me I have 3 cavities. I informed the doctor who said I was 9. Impossible!!!! Currently I have all wisdoms removed. Because they weren't that close to the nerve that it would put my health at risk. And I never got my x-ray from the clinic. Something I asked and demanded to be sent to me and it was never sent. I am currently followed in another clinic and do not recommend the Santa Madalena clinic to anyone!!!! Making mistakes We all make mistakes, but admitting mistakes and correcting them was much better for them! I don't recommend this clinic! 0 stars! I only give 1 because otherwise the comment is not registered!! But I emphasize that I give 0.0 stars! (Original) Não recomendo o serviço! Fui seguida durante algum tempo na clinica Santa Madalena em Coina. E o meu companheiro igualmente. Após desvitalizarem um dente deixaram a sutura aberta e infectou. Para piorar fomos a consulta de urgência e de nada serviu. Apenas prescreveram medicação. No meu caso fiz consulta para arrancar os dentes do siso, o médico pediu para fazer rx. Disse me que não arrancaria os sisos porque estava muito perto do nervo. A única coisa que podíamos fazer de momento era o tratamento das cáries. Que me informou que eram 9 cáries. Achei estranhíssimo tendo em conta que tenho bastante cuidado. Comentei com o medico que me informou que era algo normal, não tinha a ver com falta de higiene, mas sim com a acidez da saliva. Completamente leiga nestes assuntos acreditei. Mas não fiquei contente com a posição da clínica e procurei segunda opinião. Qual não é o meu espanto quando fui observada pela minha médica dentista atual, e me diz que tenho 3 cáries. Eu informei que o médico que disse que tinha 9. Impossível!!!! Atualmente já tirei os sisos todos. Porque não estavam assim tão perto do nervo que pudesse colocar em risco a minha saúde. E nunca obtive o meu raio X por parte da clínica. Algo que pedi e exegi que me enviassem e nunca foi enviado. Atualmente sou seguida noutra clicina e não recomendo a clinica Santa Madalena a ninguém!!!! Errar todos erramos, mas admitir os erros e corrigi-los ficava lhes muito melhor! Não recomendo esta clinica! 0 estrelas! Só dou 1 porque senão o comentário não fica registado!! Mas friso que dou 0,0 estrelas!

  • 5/5 Christoph Z. 11 months ago on Google • 1 review
    I needed to get my wisdome teeth removed and I was lucky to have Pedro Domingues as my dentist. This man is amazing. He takes the time to explain everything very thoroughly and made sure that my surgery went as smooth as possible (I had a very complicated wisdome teeth and postponed the surgery for years). During the operation he constantly checked on me to make sure I do not have any pain and told me about all his steps so that I'm prepared for any movements or noises. If you need to get a teeth removed, check for Pedro!


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