Absolutely nothing in Rolex inventory for men at this location. The service I received here left a lot to be desired too. Rolex ADs in general (specially this one in particular) offer nothing in the luxury experience space. I was told here too that they give preference to the local buyer so I had basically no chance to get a piece here as a tourist.

Extremely poor service and very rude. We asked what they have and they keep saying what you want and after we told them all the models we wanted. They have none and only have one watch with diamonds...if you looking to waste your time and being rude to go there if not there are better shops elsewhere in the whole portugal!

Same experience. Arrogant and rude. If they don't have a watch to sell, no problem, but they don't even show the ones on exhibition. At least, they could be nice and polite

The store is absolutely useless. It seems it is abandoned. I've been there several times during the operation hours, but it is closed, and the showcase windows as well as the showroom are totally empty.

The staff was arrogant and rude. I don't understand why people gave 5 star ratings

No choice ! People not welcoming ! I won't buy from them. We wanted a watch and they weren't able to sale anything. Avoid this shop !!

Just spent a lovely morning with Hugo, he could not have been more helpful and friendly. I tried on 3 different pieces which were all beautiful in different ways. He has extensive knowledge of the brand. I will definitely return next time I am in Lisbon. Fantastic start to my day.

This branch was costly. Your watches UAE is highly recommended.

I went to this shop today asking for a rolex explorer 1 . They didnt have it in stock but I still had a very good experience. The clerk was very professional and friendly. They also gave a me a beautiful catalogue.

Last year they overhaulled my 1968 Model 1675 GMT. Sergio was most professional and helpful. My 56-year-old watch look immaculate and runs perfectly. Highly recommended!

Great service. Pedro was super helpfull and after visiting the store few days in a row we finally got a Rolex we were looking for. Thanks!

(Translated by Google) This store window is the store I have seen the most sports series in 2020 (Original) 這家店櫥窗是我2020年看過最多運動系列的店

We have received an exceptional client management from Mr. Hugo Lamy. Thank you.

(Translated by Google) Fantastic service, outstanding customer service and attention. Bruno managed to find the watch he was looking for Rolex Datejust 36 in steel and white gold, highly recommendable. (Original) Servico fantastico, atendimento e atenção ao cliente espectaculares. O Bruno conseguiu encontrar o relógio que procurava Rolex Datejust 36 em aço e ouro branco, altamente recomendável.

J’ai eu l’opportunité de pouvoir me rendre dans ce magnifique Rolex Prestige qui fait partie des sept magasins les plus exceptionnels au monde. Monsieur Bonifácio ainsi que toute l’équipe ont été exemplaires. Je tiens donc à les remercier pour cette accueil chaleureux. Je recommande donc vivement cet établissement pour tout passionné d’horlogerie. Au plaisir de revenir vous visiter. Ken Mch

5 stars service ! Had to service one of my watch in the middle of lockdown (covid). Rui Silva mange to service it so I can have one my favourite watch working again :) i was not even a customer of the store before ! He also found me a watch I was looking for !

Fantastic service from all staff at this lovely rolex boutique. The boutique is an amazing place and worth visiting if you are in the area. All staff were very helpful and informative and spent a good deal of time with me discussing my requirements. Special thanks to Ana soares who is a a great representative of the Rolex brand. Look forward visit again when next in lisbon.

(Translated by Google) Lovely place, thoughtful and extremely caring people, I'm sorry I didn't buy a Rolex because there were no pieces available for sale. I will return without a doubt. (Original) Lugar encantador , pessoas atenciosas e extremamente carinhosas , sinto por não ter comprado um Rolex pois não havia pecas disponíveis para venda. Vou voltar sem duvida.

A real luxury experience.

Incredible experience in this boutique, I came to Lisboa for tourism and I pass by to this boutique, they have a significant quantity watches that blow my mind. I had the honor to get to know Ana Soares and Hugo, both of them treat me very charmly, explaining me with patience that they could do their best to get the watch that I want. I really recommend to pass and visit this store. Personally I like watches and want to increase my watch collection thats why I really enjoyed listening to them. Thank you!!!