Av. da Liberdade 238 A Donatella Versace is represented at No. 238 on the luxury shopping street of Avenida da Liberdade in Lisbon. The 440 square meter shop spans across two floors, with women’s collection downstairs and men’s fashions up. Most fashionistas remember that Gianni Versace launched the label in 1978. His sister, Donatella, took over the fashion house after the untimely death of Gianni in 1997. Donatella has grown the company considerably since that time, opening 200 Versace boutiques around the world. The heritage of Italy and the glamor of the brand is apparent in the design of the shop. Byzantine mosaics emulating the floors of 9th century churches grace the floor. Marble is featured as a wall treatment for the stairway. Baroque bronze adorns lighting fixtures and cabinets. Otherwise, clean, white, undulating walls surround the space proving a contemporary ambiance for display of the high-end garments, leather goods and accessories.

Wasn’t the widest selection, definitely expected more clothing and shoes. Prices are the same as everywhere. The thing what made me very dissatisfied was that all top shelves were dusty. I understand maybe that most people can’t see it, because of the height, however I didn’t expect to see dirt in luxury store. Guys if you are considered luxury store, please be spotless, we are paying a lot for clothing, I’m sure you can afford proper cleaning service or at least kids stepping chair for employees to clean the dust from top shelves.

Incredible, it is without a doubt one of the biggest brands in the world… The Lisbon store is incredible, it has an excellent variety, both men's and women's, it's worth checking out. Now the only point is that there were two friendly and attentive male employees in the store, but the female employee stood behind my wife as if she were going to steal something, which caused some discomfort. Even so, I bought glasses and sneakers, spending something that should pay her month's salary. But I still think it's something personal and not about the brand itself, that person is like that, I'll keep buying.

Très belle boutique, mention spécial au vendeur de grande classe qui m'a servi de l'eau avec des biscuit, on se fait chouchouter pour sortir les billets c'est normal,acheter une très belle paire de sneakers, boutique très bien ranger et propre, musique agréable, je reviendrais acheter ici

(Translated by Google) It is worth the visit to the space. The store is beautiful and very well decorated. Impeccable, helpful team always ready to provide the best service. 5 star atmosphere! (Original) Vale a pena a visita ao espaço. A loja é lindíssima e super bem decorada. Equipa impecável, prestável sempre pronta a prestar o melhor atendimento. Ambiente 5 estrelas!

Great friendly staff and loads of choice when it comes to clothing.

Versace staff was so rude and one staff came to me. He want to apologise, but he told me we have some discount and I got irritate because I didn’t went for discount I think Prada is better than Versace. My favourite store is Prada store in Lisbon. #versacelisbon Pls guys I have request don’t go to Versace Lisbon store. There is more brand they give best customer service. I went to Lisbon by the shoes from Versace, but I bought from Prada Just because of Versace staff attitude.

My friend and I had excellent costumer service from Ricardo. He wanted to sell but wasn't pushy at all. Quite the opposite. It was a very nice experience and we had lots of fun! I give a 10 out of 10 based on the experience with Ricardo! We will be back sometime and hope Ricardo will be there!

Exceptional customer service + super friendly.

Cynthia is a great collaborator. She is very attentive, friendly. Its always a pleasure to go to the store and be served by her and her great, welcoming smile.

It was a very pleasant visit. Clara was very attentive and answered all my questions. She brought me closer to the brand and helped me in any regard. A nice boutique i can recommend to anyone.

(Translated by Google) Very nice shop but we were not received in a warm way. The salesgirl seemed not to take us seriously, so we left empty handed, I will order on the website. (Original) Très belle boutique mais nous n'avons pas été reçu de façon chaleureuse. La vendeuse semblait ne pas nous prendre au sérieux, nous sommes donc reparti les mains vides, je commanderai sur le site internet.

(Translated by Google) Phone service 0, I called 10 times in a row and no one answers me. As for the service in store, good but not perfect. The colleague decided to contact me because of an article she was interested in, she kept my data, said that the next day she would contact me and I'm still waiting, almost 2 months later. For the brand that it is, I expected an answer and prompt readiness. (Original) Atendimento telefónico 0, liguei 10x seguidas e ninguém me atende. Quanto ao atendimento em loja, bom mas não perfeito. A colega ficou de me contactar devido a um artigo que estava interessada, ficou com os meus dados, disse que no dia seguinte entrava em contacto comigo e até hoje aguardo, quase 2 meses depois. Para a marca que é, esperava uma resposta e uma prontidão na hora.

(Translated by Google) Nice shop, nice service, although they ask strange questions to customers about clothing in which it is difficult to judge whether it is curiosity, ignorance or an attempt to evaluate the customer. You can run a Versace store and not necessarily know the entire range of the Versace brand. I encourage you to train (Original) Sklep ładny obsługa miła chociaż zadaje dziwne pytania klietom o odzież w której przychodzi ciężko ocenić czy to ciekawość, niewiedza czy próba oceny klienta. Można prowadzić sklep Versace i nie koniecznie znać cały asortyment marki Versace Zachęcam do szkolenia

(Translated by Google) Excellent store with some variety of exclusive Versace products. Service was impeccable but a little intrusive. (Original) Excelente loja c/ alguma variedade de produtos exclusivos Versace. Atendimento fora impecável porém um pouco intrusivo.

(Translated by Google) Lovely! Very friendly and helpful seller! Great! See you very soon 🥰 (Original) Adorable ! Vendeuse très sympathique et serviable ! Super! A très bientôt 🥰

(Translated by Google) Central and affordable. Highly recommended and very good attention from the staff. If you can choose, ask for a room on the top floor, they are recently renovated and you avoid the noise of the square. (Original) Céntrico y asequible. Muy recomendable y muy buena atención por parte del personal. Si puedes elegir pide habitación en la última planta, están reformadas recientemente y evitas el ruido de la plaza.

I bought glasses on October 9, 2022, came home, opened the box, the glasses turned out to be a marriage.I returned to your store , of course they exchanged everything for new ones , but it was unpleasant that the staff did not even apologize .And if I took the thing as a gift ? You would have put me in an awkward position .I think this is not acceptable for a store of this class . And yes, the most important thing I forgot to add: I was not given a receipt for the purchase.