COS image

COS

Clothing store

🫤 The shop is nice, but the staff is not professional and impolite. I asked an employee if a dress was made of wool or cotton and the lady answered without even looking at the composition and said that it was woolen. I asked again as by touch the dress seemed to be cotton but she insisted that it was... People often mention staff, store,


Address

Av. da Liberdade 67C, 1250-144 Lisboa, Portugal

Website

www.cos.com

Contact

+351 21 700 9030

Rating on Google Maps

4.30 (614 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 AM to 8 PM
  • Tuesday: 10 AM to 8 PM
  • Wednesday: 10 AM to 8 PM
  • Thursday: 10 AM to 8 PM
  • Friday: 10 AM to 8 PM
  • Saturday: 10 AM to 8 PM
  • Sunday: 10 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: staff (8) store (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Anna 3 years ago on Google • 67 reviews
    The shop is nice, but the staff is not professional and impolite. I asked an employee if a dress was made of wool or cotton and the lady answered without even looking at the composition and said that it was woolen. I asked again as by touch the dress seemed to be cotton but she insisted that it was woolen. I was looking for a dress to use in the office so woolen dress would be too hot and for me it was important. I finally checked myself and it was 100% cotton. Very unprofessional and she did not even recognize that was not right. I was in COS shops in London and Madrid and they are much better.
    4 people found this review helpful 👍

  • 1/5 Stephanie B. 9 months ago on Google • 16 reviews
    I'm so tired of this sizist store. They never have any size above medium on display. I've complained to staff before, nothing changes. It's sad given that this brand has great pieces for all figures but the Avenida da Liberdade store is not interested in those customers.
    3 people found this review helpful 👍

  • 5/5 Hamza F. 5 months ago on Google • 85 reviews
    Situated in a strategically accessible location, reachable by both walking and public transport, the ambiance is inviting, and the staff are cordial.
    1 person found this review helpful 👍

  • 5/5 nhan h. 3 months ago on Google • 23 reviews New
    I Love their style, friendly service staffs.
    1 person found this review helpful 👍

  • 1/5 Nicole Z. 4 months ago on Google • 4 reviews
    The store is at a convenient location but unfortunately one of the staff here is unbelievably unprofessional, rude and snobbery
    1 person found this review helpful 👍

  • 5/5 Lucas T. 6 years ago on Google
    The quietest and calmed COS store I've been too. Selection is not as comprehensive as other places but staff is very friendly and speaks English.
    1 person found this review helpful 👍

  • 5/5 Y C. 1 year ago on Google • 4 reviews
    Thanks to Inès for his valuable advice. Thanks to her, I was able to find my most beautiful white t-shirts! Smiling and professional! See you soon!
    1 person found this review helpful 👍

  • 4/5 Ana Teresa L. 1 year ago on Google • 29 reviews
    Really good store, small but with great collection

  • 5/5 Ana S. 1 year ago on Google • 27 reviews
    I really couldn't find any fault with the shop. The service is good, the choice very nice, the place big and calm and in a beautiful spot.

  • 1/5 Ciaran B. 2 years ago on Google • 24 reviews
    Bought trousers there. Noticed the next day there was a hole in the back pocket. Went to the shop to change it but they wouldn’t as it wasn’t a defect and all clothes are “verified” by the staff. 70€ spent for nothing. Shameful

  • 2/5 Carol W. 2 weeks ago on Google • 15 reviews New
    So difficult to find no signage on the front of the shop walked past it twice

  • 1/5 Sven M. 5 months ago on Google • 12 reviews
    Öffnungszeiten bis 20 Uhr. 19:25 Uhr war leider schon geschlossen 😫

  • 5/5 Vanessa H. 1 year ago on Google • 6 reviews
    Had all the sizes I needed in store. The staff were so kind. I’ll be back!

  • 5/5 Marco B. 5 years ago on Google
    Love this place. Finally a place where clothes don't cost a fortune and this is style and attention to details

  • 4/5 Natasha A. 1 year ago on Google
    Helpful staff. Quality clothing

  • 4/5 Do you St. T. 4 years ago on Google
    Good selection of cos items. There’s a second floor as well. Great location.

  • 4/5 Kussain M. 4 years ago on Google
    Very small shop, with limited collection, Dubai's and Barcelona's shop's much better, please decide about expanding.

  • 5/5 di l. 11 months ago on Google
    Very polite super service 🫶

  • 5/5 Juliya K. 8 months ago on Google
    Favourite store in Lisbon ❤️❤️❤️

  • 5/5 Anamaria V. 1 year ago on Google
    Nice dresses!

  • 5/5 Simon R. 4 years ago on Google
    Number 1 great clothes! Feels very Scandinavian as it should. Good prices. Classics mixed with some really cool stuff. Great that there's a store here in Lisbon


Call +351 21 700 9030 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ In-store shopping

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