My family and I are on vacation in Lisbon for 3 weeks, my daughter forgot to bring the small elastics for her dental braces, we went to this clinic to buy these elastics, but the dentist didn't provide them, saying that they wouldn't provide them without a prescription. This doctor showed no feeling and no desire to help, we were very upset with the situation. I immediately went to another clinic and without much explanation they presented us with several bags of this elastic band, with great joy in being able to help.

(Translated by Google) Please, if you want to have your device installed, don't choose this clinic if you can call it that because it looks more like a factory, it's all to be dispatched. He doesn't even have the patience to open the Bracketts in the maintenance of the treatment they put the materials on the dentist's table with force and arrogance the noise they make when placing the devices on the table seems like we're inside a butcher. They work in an unpleasant way, looking like they are disgusted to be there. If they ever want to work in a real dental clinic, they would have to change the way they treat the patient, the way they work.. talking about how long the treatment will take is not even worth asking because the answers are always the same "it's almost. . a few more months.. let's see how the teeth move.." they're all trained to say the same, it's not even worth asking. I don't know how they're still open. Cheap is expensive.. (Original) Por favor se quiserem colocar o vosso aparelho não escolham esta clínica se assim se pode chamar pois mais parece uma fábrica, é tudo a despachar. Não tem paciência sequer para abrir os Brackett na manutenção do tratamento colocam os materiais em cima da mesa de dentista com força e arrogância o barulho que fazem ao colocar os aparelhos em cima da mesa parece que estamos dentro de um talho. Trabalham de forma desagradável parecendo que estão revoltados em estar ali. Se algum dia quiserem trabalhar numa clínica dentista a sério teriam que mudar a forma que tratam o doente, a forma como trabalham.. falarem sobre o tempo que irá ser o tratamento nem vale a pena perguntar pois as respostas são sempre iguais "está quase.. mais uns meses.. vamos ver como os dentes se mexem.." estão todos treinados para dizer o mesmo já nem vale a pena perguntar. Não sei como ainda estão abertos. O barato sai caro..

Is a one-star hotel really that bad? Well, my experience was good, until the moment I was about to remove the device and they brought a new girl in with me. It tightened in such a way that it bent everything and I was worse than before, that is, even my jaw was bent, now I look like I've had a stroke when I look in the mirror. Worse, I have problems with my jaw and this needs to be corrected. The posterior lateral teeth don't even touch the lower teeth and now I'm experiencing dizziness, constant tinnitus, blocked ears and a lot of facial muscle tension. Meanwhile, I went to the ENT and everything was fine with my throat and ears, but the problem was really with my teeth. At the time I complained about the same and they tried to correct it, but one of the dentists removed my brakets dryly, didn't even tell me to bite something to be able to remove it and there it is, I was dying in pain and on top of that I was laughing. Now, I try to talk to them and they don't answer me or respond via messenger. Shameful

(Translated by Google) This clinic is getting worse and worse but today was the last time my son came here. A professional of the worst kind, she hurt my son twice and not even an apology grabbed the child's mouth who looked more like an animal, not careful and always with a closed face, but it seemed to be there please. Bad service we will be followed in another clinic because I'm paying soon I want my son to be treated well. The 13 year old himself asked me not to come back here. I do not advise. (Original) Está clínica está cada vez pior mas hoje foi a última vez que o meu filho cá veio. Uma profissional da pior espécie, magoou o meu filho por duas vezes e nem um pedido de desculpa agarrava na boca da criança que mais parecia se tratar de um animal, nada cuidadosa e sempre de cara fechada, mais parecia estar ali por favor. Péssimo serviço iremos ser seguidos em outra clínica pois tou a pagar logo quero que o meu filho seja bem tratado. O próprio de apenas 13 anos pediu me para não voltar aqui. Não aconselho.

Excellent professionals 👌

Had my braces fit in! Great service. Quick and affordable. Advise to anybody who think they need braces but can't afford it. And you get to explore a beautiful City

(Translated by Google) December 2018 I looked for this clinic because of a small problem and when I went to the doctor who saw me and said that at most I would stay a year and six months using braces, I only put braces back on because my restraint From the braces I took out in the Brazil even when I took the device in Brazil my identify the mayor And because of a small problem I've been in this clinic for almost four years and until today I haven't seen much difference I don't indicate.. And today I happened to ask the doctor when we're going to take the The braces, because I've wanted to take them off for a long time because of a small problem, it's been almost four years, they can't differ and she just turned around and spoke whenever you want because here we don't force anyone to have braces in their mouth😡😡😡 (Original) Dezembro de 2018 procurei essa clínica por causa de um pequeno problema e quando eu fui à médica que me atendeu e falou que no máximo ia ficar um ano e seis meses usa aparelho só voltei a colocar aparelho novamente porque a minha contençãoDo aparelho que eu tirei no Brasil inclusive quando tirei o aparelho no Brasil meus identificar o prefeito E por causa de um pequeno problema estou quase quatro anos nessa clínica e até hoje não vi muita diferença Eu não indico.. E hoje por acaso fui perguntar a médica quando que iremos tirar o O aparelho porque eu já queria tirar a muito tempo por causa de um problema pequeno já vai quase quatro ano não podem diferença e ela simplesmente virou e falou quando você quiser porque aqui nós não obrigam ninguém ficar com aparelho na boca😡😡😡

(Translated by Google) Bad clinic, bad service and bad management. I put the device close to 2016 and removed it in April 2022, because every month I was told that it would be the next month that I would remove the device. Every month they delayed the process, making excuses that the arch wasn't still right, the teeth weren't even straight, the bite wasn't correct, anyway. A lot of excuses. When I removed the device and put the retainer on (it supposedly had a warranty), it broke after 5 months, which they tell me they can't "cover" with the warranty because I didn't go there a month later (I didn't go because I didn't have opportunity, as I had serious family problems, which I could even justify), having said that, I was talking to the assistant doctor, when she tells me that Dr. who put the retainer on me had even written on my file that the retainer could break after a day because I was bleeding a lot and it was likely that because of the inflammation in the gum the retainer would not stick. Still, they apologize that "it's company rules". This company sucks. I don't recommend it at all. Sometimes it's better to spend a little more, and take less time, than being misled for years. Professionalism in this company does not reign, completely. They are very demanding with patients, unprofessional and sometimes rude. (Original) Péssima clínica, péssimo atendimento e péssima gestão. Coloquei o aparelho perto de 2016 e retirei em Abril de 2022, pois todos os meses me diziam que seria o próximo mês que iria retirar o aparelho. Todos os meses atrasavam o processo, inventado desculpas que a arcada não estava ainda bem, os dentes não estavam ainda direitos, a mordida não estava correta, enfim. Um monte de desculpas. Quando retirei o aparelho e coloquei a contenção ( a mesma tinha supostamente garantia), partiu ao fim de 5 meses, ao qual me indicam que não podem " cobrir" com a garantia pois não fui lá um mês depois ( não fui por não ter tido oportunidade, pois tive problemas de família graves, esses que inclusive poderia justificar), posto isto, estava a conversar com a médica assistente, quando a mesma me indica que o Dr. que me colocou a contenção tinha inclusive escrito na minha ficha que a contenção poderia partir ao fim de um dia pois eu estava a sangrar muito e era propício que por causa da inflamação na gengiva a contenção não agarrasse. Ainda assim, desculpam-se que " são as normas da empresa". Esta empresa é péssima. Não recomendo de todo. Por vezes mais vale gastar um pouco mais, e demorar menos tempo do que andarmos a ser induzidos em erro durante anos. O profissionalismo nesta empresa não reina, por completo. São muito exigentes com os pacientes, pouco profissionais e por vezes brutas.

Vou começar a fazer o tratamento, confesso que estou com medo tem muitas críticas....Até agora fui muito bem atendido na clínica...a doutora é doutor foram bem simpáticos.

(Translated by Google) 🚨Service🚨 Terrible 👎 Terrible 👎 NEVER WILL RECOMMEND PEOPLE MORE WILLING TO WORK . (Original) 🚨Atendimento🚨 péssimo 👎 péssimo 👎NUNCA IREI RECOMENDAR PESSOAS MÁS DISPOSTAS A TRABALHAR .

I do not recommend. They are quite accessible at first, until they never have space, they are 30 minutes late and we, as customers, are not served if we are late. raising prices without warning due to inflation, or not giving concrete values ​​for treatments that may appear during the process

(Translated by Google) Since the pandemic began, the problems began. Unnecessary bureaucracy for appointments, I got to stay 3 hours waiting for appointments, and prepayment of 5 hours to confirm appointments in a system full of complications. I declined to continue the treatment (Original) Desde de que a pandemia começou os problemas começaram. Burocracias desnecessárias para marcação de atendimento, cheguei a ficar 3 hs a espera de atendimento, e pré pagamento de 5 para confirmar marcação em um sistema cheio de complicações. Desisti de continuar o tratamento

(Translated by Google) My son got braces 2 years ago, it's been 3 months to remove the braces and when the day of the appointment arrives they change it and then schedule it again after just 20 days, there's no commitment to the patients. Terrible service, do not recommend (Original) Meu filho colocou aparelho a 2 anos, já tem 3 meses que é para retirar o aparelho e quando chega no dia da consulta eles alteram e depois para voltar marcar é só com 20 dias, não tem compromisso com os pacientes. Serviço péssimo, não indico mesmo

(Translated by Google) Today my mouth was totally mistreated by an intern once again this clinic offers rude “professionals” with very little sensitivity among other things, I got tired of saying that I felt pain and he insisted on the procedure, simply a PRECARIOUS service. Imagine a clinic without a fixed doctor and only interns without competence to deal with patients, this and many more constraints that we have to face in this clinic, I do not recommend anyone to undergo treatment Cheap is expensive. (Original) Hoje a minha boca foi totalmente maltratada por estagiário mais uma vez esta clínica oferece “profissionais” rudes e com muita pouca sensibilidade entre outras coisas, fartei-me de dizer que sintia dor e o mesmo insistiu no procedimento, simplesmente um serviço PRECÁRIO. Imagine uma clínica sem um doutor fixo e só estagiários sem competência de lidar com pacientes, isto e muitos mais constrangimentos que temos de enfrentar nesta clínica, não recomendo de forma nenhuma a ninguém a fazer tratamento O barato sai caro.

(Translated by Google) Terrible experience from start to finish. I don't recommend it at all. Don't be fooled by their cheap prices. (Original) Péssima experiência, do inicio ao fim. Não recomendo de todo. Não se deixem ser enganados pelos preços económicos que apresentam.

(Translated by Google) The service so far has been good, what I can't stand are the constant delays, the appointment seems to be useless, there are always a lot of delays, a person makes an appointment and is only answered at least 15 minutes later, it seems like it's for arrival order. (Original) O atendimento até agora tem sido bom, o que não consigo suportar são os constantes atrasos, a marcação parece que não serve para nada, há sempre imensos atrasos, uma pessoa marca para um horário e só atendido no mínimo 15min depois parece até que é por ordem de chegada.

I have been going to this clinic for about 3 years, it took me a long time because of the difficulty of my treatment. But the clinic has undergone a radical change, it is much more welcoming. But one thing that hasn't changed is the service provided by certain employees who make me come without any worries.

Best dentist in Portugal with the best prices and best service and doctors!!! I highly recommend

A very good dentist I recommend to everyone They are extremely polite people trained for this purpose and are very attentive to patients.

Exceptional clinic! Since seeing the doctors, I started my treatment 2 months ago and I can already see a big difference! I highly recommend it :)

(Translated by Google) This month I finished my treatment and honestly I can only thank you from the beginning everything has always gone very well, the treatment took place in the stipulated time and I loved the final result. Thank you very much to all. 100% recommend (Original) Este mês terminei o meu tratamento e sinceramente só tenho a agradecer desde o início sempre correu tudo muito bem, o tratamento decorreu no tempo estipulado e adorei o resultado final. Muito obrigada a todos. Recomendo a 100%

(Translated by Google) I went with Dr Thalita. Super punctual and friendly. I was taken care of very well by everyone. Everything was clean and organized. I already have to reschedule my cleaning. (Original) Passei com a Dra Thalita. Super pontual e simpática. Fui atendida super bem por todos. Tudo bem higienizado e organizado. Já tenho que marcar novamente minha limpeza.

Sempre simpáticos e prestáveis. Manutenções adequadas às necessidades de cada um e sempre os melhores concelhos e opiniões. Desde a recepção ao dentista.

(Translated by Google) I was very well taken care of by the doctors. All very friendly and attentive!!!! Thanks for clearing all my doubts! I will recommend!!! (Original) Fui muito bem atendida pelos doutores . Todos muito simpáticos e atenciosos !!!! Obrigada por me tirarem todas as dúvidas ! Vou recomendar !!!

(Translated by Google) Great professionals, very good service and friendliness, I recommend! (Original) Ótimos profissionais, muito bom o atendimento e simpatia, recomendo!

Bad experience. I wore braces for 5 years and I was the one who asked to finish the treatment. He was a regular patient, but of course during the pandemic the maintenance time ended up being longer than in any other clinic... Sometimes what's cheap is expensive and here I had that experience. I met some nice people during the treatment, but they were unprofessional. The owner of the clinic/person in charge (according to the instructions given) was super super arrogant and super rude, showed no interest in believing in helping me as a patient. They constantly change teams, you are not continually evaluated by the same professionals. They lose patient data, photographs of the beginning of treatment, and after a few years you realize that you were wasting time, money, you trusted the people who helped you and you were simply deceived. I complained (in their complaints book) which was VERY full and received a response from the dentists' association. They make affordable prices and then keep people for years and years and each month a different excuse. Pay attention!!

It’s the best orthodontic dentist in Lissabon.... thanks for the help. Very nice Doctors and nurses.

I loved the clinic on Avenida da Liberdade until it changed radically, the space was beautiful, however the service and the ease of finding vacancies leaves a lot to be desired, I particularly have rotating days off and cannot leave appointments scheduled for the same reason, I would schedule a week before or even on the same day there was a vacancy, I've been trying to make an appointment for about 2/3 months and they say I only have a vacancy in a month or month and a half, unfortunately with the change there is also a noticeable reduction in team and quality, I have not seen any results in these last consultations since the change and unfortunately I have already requested service appointments in order to have the right documentation to continue the procedure in another clinic where I did not have any help on the matter.

I was a tourist in Lisbon, and I had a problem with my dental brace - one of my bracked droped off. I came to this clinic and the staff and doctor helped me! W was two times and they was very charitable every time. I recommend this clinic!

I loved the friendliness of Dr João Lima Fernandes

Excellent quality/price ratio. The team is always available to help and is extremely competent.