Brother's Rooms image

Brother's Rooms

Hostel

😠 no help from the so called staff. Tried to stay in the lobby before i could check-in (check in time was 14:00), i came 10 early, they told me to go outside wait on the street. No help, no stuff in the rooms, bed bugs. Also wifi not working. Really awful, if you have no choice and all the other hotel... People often mention hostel, room, rooms, people, stay, floor, good, speak, experience, bathroom,


Address

R. dos Baldaques 48, 1900-085 Lisboa, Portugal

Contact

+351 936 749 525

Price rating

$38/night

Rating on Google Maps

2.70 (224 reviews)

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Featured Reviews


Frequently mentioned in reviews: hostel (15) room (13) rooms (9) people (9) stay (7) floor (7) good (7) speak (6) experience (6) bathroom (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tadas K. 1 year ago on Google
    no help from the so called staff. Tried to stay in the lobby before i could check-in (check in time was 14:00), i came 10 early, they told me to go outside wait on the street. No help, no stuff in the rooms, bed bugs. Also wifi not working. Really awful, if you have no choice and all the other hotels/hostels are busy, consider sleeping on the street instead of this hostel. For the owner I suggest to close this place ASAP and go do some volunteer work in another place, to learn how to run a hostel
    6 people found this review helpful 👍

  • 1/5 Lorenzo V. 1 year ago on Google
    Premised that I was with a group with a disorganized guide and that the female component (7 people in a room of 8) slept here, I can say only this: It's hard to communicate in english here. There's only a young guy who does his work, but he's submitted to the place owner with whom one cannot reason, speak, discuss nor get anxious about his ways. Our guide-trip before booking asked NOT to assign the 8th space in the room. as not mentioned, they found an eighth person. And it would have been fine anyway... if it weren't for the fact that it turned out to be someone who has been living there for 2 years, alcoholic, looking one that if you meet on the street, you change sidewalks. It wasn't safe for 7 girls to stay in the room with a similar subject, so we looked for a solution. Result? The tour organizer and I got kicked out. Bad experience for the girls (who also communicate low hygiene and cleanliness), but above all, bad way of managing a place: the owner MUST be a figure who best manages a business. If he can't do this enough, for the sake of the guests and not, he has to give up managing (and closing the place). It's better to spend a little more to find a better place (easy task)
    4 people found this review helpful 👍

  • 2/5 Tomasz 4 months ago on Google • 285 reviews
    Very rude staff. They don't speak English but use translator... pathetic. We booked triple room but came as 2 and still had to pay city tax for 3 people. Reading the comments about bed bugs, I sprayed the mattress with the spray for insects so luckily was not beaten.
    1 person found this review helpful 👍

  • 1/5 Cristian David Gomez L. 1 year ago on Google
    The administration clearly is trying to reduce costs; this means they are cutting costs on essential things like cleaning; the room in which I was was never clean during my stay. Apparently, there are fleas or bed bugs, and I'm totally bitten throughout my body.
    4 people found this review helpful 👍

  • 1/5 Charlotte D. 4 months ago on Google • 8 reviews
    BEDS ARE FULL OF BED BUGS. You will have to put everything in the freezer and wash all your stuff higher than 60 degrees. Just avoid coming here and please don't book this hostel. Rooms are very unclean too (hair and soap on every wall in the bathroom, shower hasnt been cleaned for days, rooms are not ventilated, bed sheets are dirty and smelling).
    3 people found this review helpful 👍

  • 1/5 n 1 year ago on Google
    It was my first time in a hostel but i will never do it again.. the kitchen has nothing its like a fake kitchen not even a knife or a frigde + you cant cook anything theres one bathroom wirh a toilett inside for a whole floor there are insects no soap and towel for 3€ i arrived and they didnt even speak english i was getting a room as a young girl full of mens, dont know if this is normal ? i felt not comfortable in my opinion to expensive for what you will get!!
    3 people found this review helpful 👍

  • 1/5 Isabella D. 1 year ago on Google
    We will never book a room here again. We booked a room for 2 people plus a child. The beds are awful, the room is very small, it's extremely loud day and night. If you want to use the toilets, good luck finding one and if you do find one, it's occupied at all times. Wouldn't recommend.
    3 people found this review helpful 👍

  • 1/5 Александр 5 months ago on Google • 17 reviews
    1. Dirty. Room with dirty linen was provided (look to the photo)I asked to change the linen. The owner said “get out of my hotel if you don’t like something” and kicked me out at night 2. Bad furniture. all the furniture is dirty and tattered ( look on the photo) 3. Rude and non-English speaking staff
    2 people found this review helpful 👍

  • 2/5 Semen D. 10 months ago on Google
    The place is really noisy, so if you are sensitive while sleeping, it is not your choice. The staff does not care about silence; even after 22:00, there is always someone walking and talking by phone. Bathrooms: they tried to keep them clean and nice but were not successful. Room: If you booked a room, you would get it for not such a nice price. It's better to pay more and have a good time somewhere else. Location: there is only one really good moment to have a room here. It is easy to go to the airport and Centrum. There is good and cheap food around.
    2 people found this review helpful 👍

  • 1/5 המוסד למודיעין ולתפקידים �. 1 year ago on Google
    the worst hostel . The housing conditions are very bad. the kitchen very poor. there is no fridge. no stove to cook. just a sink and an old microwave. a bathroom for 16 guests. bed was old and durty rooms. Its losing money to stay in this hostel
    2 people found this review helpful 👍

  • 1/5 Sabine U. 2 months ago on Google • 151 reviews New
    15 Jan. war schwer zu finden . Zimmer sind feucht . Alle Klamotten und Bettzeug sind feucht . Nur gemischte Zimmer. Ich als Frau mit 7 Männer aus illigale Pakistan , und Südamerika in einem Zimmer . Es gibt kein Frühstück . Nur eine Microwelle und 4 Plätze zum Essen . Ein Badezimmer für 5 Zimmer mit jeweils 8 Betten .

  • 4/5 Blyat B. 7 months ago on Google • 26 reviews
    I saw a lot of very off-putting reviews after booking and was a little scared going. Ends up it really fine for the price. No plates, cutlery or stoves but there is a microwave. Some sanitarys are a little fishy but there are 14 in the whole hostel so feel free to go to the best. Most of the staff doesn't speak English but they're good willing and helpful. Some reviews mentioned bed bugs, neither me or my friend did have any bites so i guess we got the good beds.
    1 person found this review helpful 👍

  • 1/5 Jason P. 4 months ago on Google • 14 reviews
    The manager is a drunk that has no clue about running a hostel. Definitely go somewhere else. Trust me. 3euros for a towel
    1 person found this review helpful 👍

  • 1/5 Αnna K. 4 months ago on Google • 5 reviews
    THIS HOSTEL DESERVES MINUS ZERO STARS, BUT UNFORTUNATELY GOOGLE DOESN'T HAVE THAT OPTION, OTHERWISE I'D PUT THAT. DON'T BOOK THERE , THEY HAVE BED BUGS !!!!! KEEP AWAY YOU'LL GET BITTEN 100% . FIRST NIGHT I ARRIVE AND FOUR HOURS LATER I WAKE UP TO SEE A BED BUG RUNNING ON THE SHEETS( WHICH BIT ME OF COURSE ), ANOTHER TWO FRIENDS FOUND ONE IN THEIR BACKPACKS, AND SOME GOT BITTEN .ALSO THE BATHROOMS ARE SO DIRTY, YOU ARE FEELING DISGUSTED TO EVEN ENTER IN THERE , LET ALONE USE THEM ( HAIR ON THE FLOOR, DEAD BEG BUGS , DIRTY SHOWER, DIRTY FLOOR) . ALSO THE FLOOR IN THE ROOMS IS SO DIRTY , SOME ROOMS HAVE A VERY VERY BAD SMELL THAT MAKES IT IMPOSSIBLE TO STAY IN THERE FOR MORE THAN A MINUTE ( SO WE SLEPT TWO PEOPLE IN ONE PERSONS BED BC OF THE DISGUST). KEEP OUT FOR YOUR OWN HEALTH
    1 person found this review helpful 👍

  • 1/5 Robin L. 1 year ago on Google
    Hostel to be avoided. Only one bathroom (which includes the shower and toilet) for 2 rooms of 8 people. Mattresses are the worst (and I backpack a lot), bright white lights in the rooms, rooms with lack of ventilation. They charge 1€ per hour to keep your luggage and 10€ per hour for late check out. Neighborhood is also not particularly nice.
    1 person found this review helpful 👍

  • 5/5 Harry R. 1 year ago on Google
    I visit and stay there during my flight from Lisbon to Amsterdam and i feel so comfortable to stay.
    1 person found this review helpful 👍

  • 3/5 Lars J. 11 months ago on Google
    It's not a hostel but shelter with only a microwave. Nothing else. No forks etc.. cheap. You get what you pay for
    1 person found this review helpful 👍

  • 1/5 Andrea V. 1 year ago on Google
    Dirty room, bad smell, worst matress ever, dirty sheets, insects flying around, dirty bathroom. Really horrible experience. Stay away from this place!
    1 person found this review helpful 👍

  • 1/5 rytis r. 1 year ago on Google
    The most awful and disgusting hostel I ever stayed at. Flooding bathrooms, insanely bad sound isolation, poor customer service and rooms are awful
    1 person found this review helpful 👍

  • 3/5 Tobias S. 1 year ago on Google
    The fridge is missing in every floor and there are no plates or a cooking posability whatsoever. The workers are kind and friendly and the rooms are tiedy. If you go out to eat every day it's a good option.
    1 person found this review helpful 👍

  • 1/5 benfadhel c. 1 year ago on Google
    Worst hostel experience I ve had. No soap, toilet paper, nothing. One toilet per floor for more than 16 people per floor… I ll spare the details. To avoid at all costs!!
    1 person found this review helpful 👍

  • 4/5 Adam R. 3 weeks ago on Google • 4 reviews New
    For this price, exactly meets the expectations. Kitchen could be better equipped. Big plus for large lockers in the hall with keys provided by the hotel.

  • 1/5 Timeflies 2 months ago on Google • 4 reviews New
    Don't let the pictures deceive you, they were taken ages ago. The place is very filthy, especially the bathrooms. I wouldn't recommend staying there, even if the price seems compelling.

  • 3/5 Alisha V. 2 months ago on Google • 4 reviews New
    Second hostel experience I've had. Location was great, lots of things around. The rooms are a bit run down (I was in a private room with 2 other friends) but the sheets were clean. They could use hooks for your things in the washrooms as others seemed to not respect that other people were also using the facilities. It's not the staff's fault, but the people that stayed there in the week I was there were not respectful of others. Screaming matches and yelling in the common areas. Patio furniture was not available in the outdoor area which was a selling point to my friends and I. Door had issues locking. Kitchens only have a microwave, no utensils or plates to use. Bonus, they had a heater that worked really well, consistently hot showers.

  • 5/5 Yuto 8 months ago on Google
    Highly recommend!! Great cost !!!! Friendly stuff !!! Location is easy to access. Many peoples said terrible hostel . But trust me it’s not bad that much . Actually if you don’t mine that they don’t speak English. At least they try to speak and explain!!! Have a nice stay !!

  • 2/5 Pedro P. 7 months ago on Google
    There is no kitchen available unless you bring your own things to cook. There is only one shared bathroom per floor for quite a lot of people (like 12) otherwise you have to go to the ones outside.

  • 1/5 GBeppe 9 months ago on Google
    People waiting outside with backpacks and trolleys, sometimes for hours. That's what I see from my place. This place must be managed horribly.

  • 1/5 Karolína �. 1 year ago on Google
    Terrible experience, hostel is noisy and there is only one toilet for every floor, in the one i slept it meant for 13 people

  • 1/5 Toki Tahmid A. 1 year ago on Google
    The days i stayed there it became nightmare for me. They don't even corporate. Rooms with lack of ventilation. I'll suggest not to choose this.

  • 1/5 Nina U. 7 months ago on Google • 1 review
    I had a very bad experience with this hostel. Even if it is the cheapest on the market, it’s going to ruin your mood 100% 1. It was said, that there are 2 bathrooms on each floor, but in reality there were only 2 bathrooms and 1 toilet 2. Nobody from the stuff speaks English, they only communicate with you via Google translator 3. very slow service 4. No laundry 5. Stuff were rude answering on my questions
    4 people found this review helpful 👍


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