3/5 Edward B. 7 months ago on Google
First
let
me
be
clear
that
the
1-star
service
rating
is
specifically
referencing
the
hostess,
Susan,
as
first
impressions
are
lasting
impressions.
However,
our
waitress
Lori
was
awesome.
We
visited
this
location
while
on
a
short
family
trip
and
decided
from
reviews
online
that
it
would
make
a
good
breakfast
stop.
We
checked
in
at
the
hostess
stand
with
a
10-15
minute
wait.
After
about
10
minutes
our
party’s
name
was
called,
but
with
an
added
last
name
initial.
My
father
checked
with
the
one
hostess
who
then
escorted
us
to
the
dinning
floor.
As
we
were
walking
to
a
table
and
other
hostess,
Susan,
loudly
and
rudely
said
“I
don’t
know
where
does
this
party
of
5
think
they
are
going,
it’s
only
a
two
top
table”.
She
then
got
our
hostess
corrected
and
we
went
back
to
the
lobby.
I
would
have
thought
that
when
we
all
went
to
the
hostess
stand
and
my
father
checked
back
in
that
the
other
hostess
would
have
corrected
us.
No
worries,
honest
mistake
as
it
turns
out
different
parties
had
the
same
first
name.
Susan
continued
her
babbling
though
and
that
is
what
set
the
tone
for
this
review.
I
told
Susan
that
there
no
need
to
be
rude,
and
that
her
loud
smart
mouth
was
not
appropriate
or
professional.
I
added
that
it
may
be
best
to
next
time
announce
the
name
with
number
in
the
party
to
help
confusion.
She
accepted
no
ownership
for
being
rude,
and
continued
that
her
adding
an
“L”
to
party
name
should
have
indicated
it
wasn’t
for
us.
I
acknowledged
that
we
were
the
wrong
party,
but
she
did
not
want
to
acknowledge
her
outbursts
were
unacceptable.
Short
of
Susan,
food
was
great,
our
waitress,
Lori
was
fantastic,
and
it
allowed
for
a
good
breakfast
stop,
but
we
won’t
be
back
and
will
find
another
place
to
find
for
breakfast.
Thank
goodness
Susan
wasn’t
the
waitress.