2/5 Lynda A. 1 year ago on Google
Checked
in
late
night
(approx
1:15
am),
due
to
delayed
flight.
Arrived
parched
and
exhausted.
Asked
front
desk
girl,
who
couldn't
have
cared
less
that
we
were
there,
tired
&
parched,
about
getting
a
bottle
of
water,
and
she
wanted
us
to
pay
for
it.
She
informed
us
a
bottle
of
water
was
for
“gold”
members
only.
Unbelievable.
Told
us
there
was
a
water
fountain
around
the
corner.
We
needed
at
least
a
bottle
each
to
take
to
our
room
before
going
to
sleep.
No
courtesy
or
compassion.
We
walked
to
BP
to
buy
water
because
she
wanted
to
charge
us
about
$2.50-3.00
per
bottle.
Very
tacky.
Don't
stay
in
room
323.
The
people
above
us
were
active
and
we
literally
could
hear
every
single
footstep
they
took.
It
was
awful
folks.
Woke
us
up
about
2am
or
so
and
kept
up
the
stomping
around
for
hours.
Called
the
room
above
and
the
front
desk
but
she
persisted.
Said
she
was
doing
laundry
while
getting
her
2
young
children
to
sleep???
That
was
the
worst.
On
a
side
maintenance
note,
the
tub
has
a
leak
where
the
caulking
had
clearly
been
replaced
at
least
once
before,
at
the
base.
You
have
to
find
and
fix
the
leak—caulking
does
not
fix
a
leak.
Also,
the
pipe
coming
out
of
the
wall
where
water
comes
out
has
no
seal
or
caulking
around
it.
Additionally,
the
toilet
seat
was
a
VERY
cheap
plastic
that
was
too
small
for
the
toilet
and
when
you
sit
on
it,
it
moves
and
your
skin
touches
one
side
or
the
other
of
the
toilet
bowl.
Gross.
There
are
charred
burn
marks
on
the
carpet
in
front
of
the
1st
queen
bed,
and
a
big
raised
sticky
spot
on
the
desk
lamp
by
the
switch.
When
I
tried
to
explain
all
this
to
the
front
desk
girl
while
checking
out
the
morning
of
the
31st
of
May,
2023,
she
was
flippant
and
tried
making
silly
jokes
instead
of
addressing
my
concerns
professionally.
I
love
a
good
joke,
but
she
was
out
of
line.
She
then
dismissed
me
and
told
me
in
a
very
patronizing
and
clearly
butt
hurt
tone,
“God
Bless
You,
and
Have
a
Nice
Day!”
Again,
unprofessional.
I
left
there
feeling
like
I’d
been
in
the
twilight
zone
because
I
couldn’t
believe
how
bad
my
experience
was.
I
was
relating
the
maintenance
issues
to
her
because
I
felt
they
needed
to
be
addressed
and
she
didn’t
seem
to
care.
Poor
building
design
and
very
shoddy
and
cheap
workmanship.
I
called
home
office
and
at
least
they
comped
me
that
one
night.
I
appreciate
that.
I
just
can’t
believe
they
built
such
a
cheap
and
shoddy
hotel.
If
you
want
to
get
some
sleep,
don’t
stay
here.
You
can
hear
all
the
hall
noise,
in
addition
to
noise
from
rooms
above
and
next
to
you.
Save
your
money.
1 person found this review helpful đź‘Ť
