The Perfume Shop Bolton image

The Perfume Shop Bolton

Beauty supply store Perfume store

Chain retailer supplying an array of designer & branded fragrances for men & women. People often mention service,


Address

Market Hall Market Place, Unit 15a Ground Floor Mall The, Bolton BL1 2AL, United Kingdom

Website

www.theperfumeshop.com

Contact

+44 1204 388753

Rating on Google Maps

4.40 (62 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 5:30 pm
  • Sunday: 10:30 am to 4:30 pm
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Bubblegum B. 2 years ago on Google • 123 reviews
    Took an order on Monday 16thAugust 2021 from my son who's disabled, he paid for next day delivery. It's now Thursday18thAugust 2021 and still no product!! Been in-store today for a refund and they won't give him his money back... they have stolen his money. The male member of staff called Alex was no help what so ever. I would advise never to use this store they are thief's!!! He's entitled to a refund because you have broken you contract of sale, taking advantage of people with disabilities, you should hang your head's in shame!!!!! Customer service is shocking, it's not our fault the company you employ to deliver your products are rubbish. Edit 25th August 2021..It's been over a week and still no refund, this company is a joke avoid at all costs!! The manageress at this store need's replacing. Edit 30th August 2021... still no contact and no refund. Consumer Ombudsman will be contacted today. Please everyone do yourself a favour and never shop at this store!!!
    1 person found this review helpful 👍

  • 5/5 Azzam S. 4 years ago on Google • 185 reviews
    1 million as a gift. Came swift on time

  • 1/5 Omer C. 4 years ago on Google • 86 reviews
    Verybad experiance. Returned a few perfumes. First of all manager was reluctant to return them. Through out my stay there he was very rude. I never had such a bad experience in any other outlet in UK.

  • 5/5 stephen p. 1 year ago on Google • 84 reviews
    The young lady who helped me was very knowledgeable and made sure i left with exactly what I wanted. Great service

  • 5/5 Max A. 1 year ago on Google • 54 reviews
    Adam was lovely he is really a nice lad who helped me to choose the right perfume. I’m a happy customer thank you Adam. God bless

  • 5/5 Alan L. 1 year ago on Google • 46 reviews
    Brilliant young lady served me, couldn't do enough Great place

  • 4/5 ACE 3 years ago on Google • 10 reviews
    Good customer service, especially Adam B who helped me choose what was right for me.

  • 5/5 Jean S. 6 months ago on Google • 7 reviews
    Store was amazing. Had a lot of help. I wanted a different perfume. Didn't push to get the bigger size. Prices we're very good. Definitely shopping there again.

  • 2/5 Peter W. 1 year ago on Google • 4 reviews
    You'd get more help from a dead person,asked to smell some perfumes only to find they had none open and wouldn't open any.when you ask for advise it's to much effort for them.

  • 3/5 Natasha P. 2 years ago on Google
    Staff weren't very welcoming or approachable. Staff are usually friendly

  • 3/5 Antony G. 2 years ago on Google
    Few of these places about, slightly cheaper than the rest, search online you can have delivered.

  • 5/5 Shirley B. 2 years ago on Google
    Staff very friendly and helpful

  • 5/5 Keith H. 2 years ago on Google
    Been in today good customer service and excellent perfume

  • 5/5 Johanna W. 2 years ago on Google
    Excellent service.

  • 4/5 Glynis M. 1 year ago on Google
    Very helpful chose Boss

  • 5/5 Amena K. 9 months ago on Google • 2 reviews
    I haven’t spent much time shopping here but whenever I have collected an order from here it’s always the same young blonde girl and she’s always super sweet and friendly. She seems really helpful and she deserves props for that. Always a fast service too.


Call +44 1204 388753 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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