1/5 Emir K. 2 years ago on Google
I
would
kindly
advice
hotel
management
to
organize
training
for
the
staff
at
reception
for
professional
conduct
and
behavior
(especially
to
a
gentleman
posing
as
a
DJ).
My
advice
for
him
would
be
to
stop
being
condescending
towards
the
guest
and
be
more
forthcoming
(for
example
when
he
was
asked
where
the
breakfast
was
served,
he
did
not
even
try
to
explain
exact
location,
this
is
just
one
example
of
his
inertness).
Also,
this
hotel
is
only
hotel,
where
I
slept,
that
charges
tourist
tax
separately
after
paying
service
on
online
travel
agency.
I
made
reservation
on
Agoda
and,
me
and
agency,
both
thought
that
all
taxes
and
fees
are
included
in
price,
but
you
charged
addititional
fees
on
the
spot,
for
which
agency
did
not
know
about
(they
refund
the
money
that
I
paid
for
tourist
taxes
btw),
so
for
me
personally
that
feels
like
a
cheating.
On
the
positive
side,
breakfast
is
great.
I
hope
you
will
understand
my
review
as
a
constructive
critique
in
order
to
improve
the
stay
of
future
guests.
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