Featured Reviews


Frequently mentioned in reviews: hotel (40) room (22) staff (21) location (17) good (16) breakfast (16) Ljubljana (14) stay (13) great (13) clean (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Anže Koren K. 2 years ago on Google
    It is good feeling when you can go in the hotel with swimming pool in the center of Ljubljana. The hotel has beautiful view with good breakfast and you have everything near. It's a good place to stay and the man on reception was really kind and give you all information that you need. I recommend this hotel if you enjoy in the sauna,swimming and it's near to the tourist attractions .
    2 people found this review helpful 👍

  • 5/5 Bnc K. 1 year ago on Google
    We loved our stay in Ljubljana. Intentionally we only wanted to stay two nights, but then prolonged for another night. Why? Of course, because of this lovely town and the hospitality of all its inhabitants, because of the comfort and hospitality of the Grand Hotel Union: it was situated right in the center of the city, it was amazing and relaxing to swim in the pool every morning, the breakfast was delicious as well, prepared with a lot of care, it offered a great variety of dishes prepared with fresh ingredients, the bed was very comfortable, everything was spotless and had a wonderful ambiance. But what convinced us to love this place was very gentle but although very humourous concierges. They have been very empathic and respectful but joky simultaneously in a very personal manner. We even received a little letter and present as a reward for discovery since we almost found the pool „alone“. We laughed together so much and never had so much fun with a service team. Great place. I would recommend this place to friends and family.
    1 person found this review helpful 👍

  • 5/5 Sabrina M. 7 months ago on Google
    Absolutely great hotel, directly in the city center. Our Suite were huge, very comfortable and very clean! The staff is more than friendly, the breakfast fresh and changeable. The dinner is also of a great quality. Guest requests are treated with the highest priority. We felt comfortable all around. Many thanks to the complete staff! We are definitely coming back.
    1 person found this review helpful 👍

  • 5/5 B W. 11 months ago on Google
    A great stay! Clean, comfortable, quiet, and conveniently located right in the heart of downtown all contribute to making this a great choice in Ljubljana. Grand Union in particular sets itself apart with the atmosphere that is accentuated by its history (look it up!) and its Art Nouveau designs and layout. Walking distance to many of the highlights in Ljubljana, including the castle, the Triple Bridge and Dragon Bridge, and all of the downtown restaurants, bars, and shopping that make this area so popular. Plus, an amazing buffet breakfast set in a well designed dining area all help to make this a great and recommended choice
    1 person found this review helpful 👍

  • 3/5 Pieter G. 1 year ago on Google
    To be honest, we expected more from this hotel in an excellent location. The staff at the reception were very very friendly and the rooms were ok, so that was a good start although the view from our room was terrible (fire escape). However, the fitness should be upgraded to a large extent as it was a real disappointment now. But what was most frustrating is breakfast. Not a lot of choice, empy bottles, really slow refills, absence of smiles, putting a family with kids at a 2 person table, sighing if we ask a baby chair, etc. Would not recommend to stay here.
    1 person found this review helpful 👍

  • 1/5 L A. 1 year ago on Google
    Really sad to have to say it... But her it goes. The air-condition didn't work, the staff was friendly and helpful, the property was Old and Dirty, and the hotel can't be compared to any other "Grand Hotel" in Europe. Way to pricey considering what's on offer. For an extra 20-30 euros, you may get a real 5 star experience in any neighboring capital. The bed was comfortable and the location was good. But I have to rate the hotel in comparison to other hotels in the same category and price range.
    1 person found this review helpful 👍

  • 4/5 Kat 1 year ago on Google
    The hotel was nice and the bed was comfortable. I wouldn’t recommend the restaurant our dinner was not the best. The complimentary breakfast was ok (buffet style)

  • 4/5 Olivia F. 3 months ago on Google New
    A bit disappointed that we were wrongly given a standard room instead of the double deluxe we had reserved. Other than that the hotel is perfect. Clean, spacious, quiet, super central.

  • 5/5 Terry C. 3 months ago on Google New
    very clean & tidy only problem we had was that we didn't sleep very well because of generator noise all night but the receptionist did upgrade us to another room so certainly very helpful and room lovely. a bit of a disappointment on the Friday night as tha restaurant menu was awful only food on offer were a choice of 4 burgers or a chicken caesar salad, and a sweet were only cakes , certainly something wrong there which needs looking at,

  • 5/5 Jaclyn 3 months ago on Google New
    It was my first time visiting Ljubljana, the staff at the hotel was very welcoming and exceptionally helpful, thank you Nejc. My room was very nice, and the fitness center was open 24/7. It was a very pleasant place to stay.

  • 5/5 Stock S. 9 months ago on Google
    The absolute most perfect location you could imagine for visiting this fantastically charming city. The staff were kind and helpful, the breakfast options extensive. You are both steps away from some of the most famous sights while also close to cafes and other city amenities. I would stay here again in a heartbeat.

  • 4/5 Shanawaz K. 9 months ago on Google
    Hotel is located at the best location. The family suite is very good but bit out dated bathrooms. The reason giving 3 stars to the room is they did not honor two bedrooms with double beds as booked. They made alternate arrangement for the bed but it is not the same as like we requested. Hotel staff is very helpful.

  • 5/5 Vasil P. 5 months ago on Google
    The hotel was once the most hi-tech and advanced one in the country if not in Europe and it still holds some of that past glory. Sadly this is far from enough to rate it as 5 star hotel today, but the 4 stars are more than well deserved and there are some 5 star qualities.

  • 4/5 Valentina Y. 7 months ago on Google
    Hotel location is excellent, the staff is very friendly, and I would've rated it higher if it weren't a 4 star hotel. The bed was good, the room was spacious but the bathroom doesn't have an extractor fan, some rooms don't have it, but you can leave the door closed and all the steam or odours and they go away after some minutes without having to let them into the room, but this wasn't the case. We had to open the bathroom door and the windows which, if it wasn't a 4 star hotel, wouldn't be a problem. The spa offered very good massages at a very reasonable price, the saunas were great, and the staff was very friendly, but the locker area was always flooded enough for the water to reach your feet even with sandals despite the staff's effort to clean it over and over again. Also, the shower in the sauna area was a bit smelly, which again, none of these things would be an issue for a lower rating hotel.

  • 5/5 L S. 6 months ago on Google
    Perfectly located to see all of old town. Steps for the three bridges. Easy walking distance to markets, the river, restaurants and shops. Nice and formal entrance with a welcoming check in. The rooms are large and clean with beautiful glass windows. Comfortable bed with fluffy comforters. The bathroom is nice and large. Great shower and nice toiletries. Comb, toothbrush, vanity set. The breakfast was large with warm and cold options. Great selection with local options too. The pool and spa was also really nice.

  • 5/5 mandu 4 months ago on Google
    I believe that Grand Hotel Union is the best hotel in Ljubljana, the location can't be better which just within walking distance to city centre, bus and train station. We used the swimming pool in the hotel and found it is relaxed. Breakfast is also great with varied option. one advise, don't take the taxi in front of the hotel and train station, it is a rip off, they charge me 10 euros for less than 5 mins ride.

  • 5/5 Tommy E. 1 year ago on Google
    Two hours of wellness per day with a nice view included in price for a room. Very nice staff. Cleaning service every day (new towels, bins, made the beds) Good location. (Center) Fitness.

  • 5/5 Vorname N. 5 months ago on Google
    Very nice hotel in the center. Our room was very nice and we had a great view of the castle. Breakfast was also good only stuff was slow at preparing table for new guests. The reception staff were very gentle and helpful. Costs for parking garage is relatively high. We paid almost 20 euros per day.

  • 5/5 Natinho L. 9 months ago on Google
    What an amazing hotel and above all, a landmark building. Inside you have some shops and a barber, but i found it to be more like a museum. Worth coming in and visiting.

  • 5/5 Giampiero S. 9 months ago on Google
    In my point of view it's the best hotel in Ljubljana with a long history behind it. Great experience, breakfast top. Formal place, top for business trip.

  • 5/5 Jen B. 2 years ago on Google
    We decided to spend one night in Ljubljana while traveling from Vienna to Trieste. The Grand Union Hotel exceeded all expectations. Staff was welcoming, the room was large, comfortable. Breakfast was fantastic. I loved that we were in the original building from the early 1900’s - definite Jugendstil influence. We also enjoyed the pool with a beautiful Terrance view of the city. I loved this town. I will come back and without a doubt will stay here again.

  • 5/5 Niurka P. 2 years ago on Google
    loved this hotel, beautiful and great location, you are just right in the center, and walking distance of restaurants, shops, etc. hotel has parking which was a plus for us, it's an extra fee, but very convenient. service was also good, no restaurant due to covid, but there is a bar in the first floor.

  • 5/5 Andrew A. 1 year ago on Google
    Brilliant hotel. Great service and staff so friendly and helpful. Situated right where you want it to be. A few strides from the old town.

  • 2/5 SJ van R. 1 year ago on Google
    The Grand Union is clearly past it glory days. With a perfect location, beautiful outside facade, and helpful staff, the hotel is unfortunately 'Oke' at best. The hotel feels outdated, and it's the small stuff that takes away the charm. - Overbooked swimmingpool reservations. - A noisy ventilation system on a lower rooftop that makes sleeping with an open window impossible. - Clumsy organized breakfast buffet with a lot of noise from the kitchen and appliances. - Our showerhead was broken and the handy man had to come once due to a clogged toilet. Some malfunction with the macerator. Although every single staff member was helpfull and the food served at breakfast and diner was decend the hotel as a whole could do a lot better. Ljubljana is a great City with a beautiful historic center, lively streets and great food. The Grand Union Eurostar Hotel is an 'Oke' choice if you dont expect much and are willing to pay for a perfect location.

  • 5/5 Nick D. 1 year ago on Google
    My stay has been fantastic. The staff are helpful, kind, and approachable. I feel at home. The room is modern, well appointed, and very clean. Lastly, the location can't be beat. Other notes: the bed linens are remarkably comfortable. If you're thinking of staying in Slovenia /Ljubljana, this is the place to be.

  • 5/5 Evgeniya P. 1 year ago on Google
    Good hotel with an excellent location. In the heart of the city, a minute walk from the square. The only thing to consider is that the windows can overlook the church where the bells chime every hour (it didn't bother me, otherwise it was quiet but keep in mind if it's critical for you) Beautiful interior, polite and helpful staff. Rooms are comfortable, large. Good filling of the bathroom. Beds are very comfortable with good linens. Breakfast is varied enough.

  • 3/5 Andriy S. 1 year ago on Google
    A "Grand" building and location with many extras (cafes, shops, salons, etc) in the same building. But on the inside its very outdated and would rather need a major update. Old rooms, ancient TVs, some smell here and there - all that does not help to make your experience special. Permanent sign "no places" on aprking while cars go in and out. With some investment and effort this could be a real gem in the centre of Ljubljana, but now there is much better value elsewhere.

  • 5/5 Marga O. 1 year ago on Google
    We welcomed 2023 in Ljubljana and couldn't have stayed at a better hotel. The location was perfect not just for exploring the old town but for the New Year's celebration as well. The suite was perfect for our family -- and came complete with a Christmas tree! Comfortable, cozy, clean, and amazing staff. Thank you for making us feel at home, Grand Hotel Union! Hope to see you again soon!

  • 5/5 Richard O. 1 year ago on Google
    Beautiful historic hotel with parking right on edge of pedestrian only streets. Large quiet bedrooms and very good range of breakfast food hot and cold.

  • 2/5 zack b. 1 year ago on Google
    While the staff were wonderful at this hotel, it felt as if one thing after another went wrong during my stay. A great hotel should feel like a luxury, and this hotel experience left me tired. When I arrived, I was assigned a room that was not the room I paid for. I wasn’t told this at the desk. When I called down to the front desk to clarify why I had a room with two small beds instead of a suite with a queen, I was told it was an unannounced upgrade as there were no rooms of my desired type available. When I went to try to order food from the room, I found no menu and the phone number for room service on the phone was incorrect. I checked the hotel website and no menu is listed there either. When I came down, they offered me a paper menu that was only partially filled out. I ordered dinner and dessert and the dessert arrived with pistachios, which wasn’t listed on the menu (I have an allergy). They graciously sent me up another when I called down to ask about this; however, it was once again more work I had to do. That night, I went to the pool and saw many people walking around with robes and slippers. I called down to the front desk the next day asking if I could have some and was told they should be in my room (they were not). I was sent up a robe and disposable slippers that were very difficult to walk in (while others had actual slippers). Furthermore, some of the shades didn’t close all the way in my room, making it difficult to sleep. The outlet in the bathroom didn’t work and when I called down to request it fixed, it was fixed the next day, but broke again the following day. The bathroom sink wouldn’t drain when I arrived. I called down for this as well and it was ultimately resolved. The theme here is that things were fixed upon complaint… but often broken until that point. Lastly, the room cleaners moved my things, perhaps in an effort to help me be more organized… but in this case I found it very frustrating that my dirty clothes were handled and placed inside my suitcase on top my my clean clothes. Some things (slippers) were moved into the closet which made them hard to locate later. This led me to leave a Do Not Disturb sign on my room for the remainder of my stay, as I didn’t want my dirty clothing mixed with my clean clothing or to have things left where I might not be able to find them. All in all, the experience left me frustrated rather than refreshed and I will not stay at this hotel again.

  • 5/5 Muamer S. 2 years ago on Google
    Amazing hotel, beautiful rooms with some gorgeous views, and a really good breakfast buffet. Free mini-bar too (at least it was in late November!) We spent two nights there and the whole staff was really helpful, nice and accommodating. The hotel is right in the center and it's close to all the major tourist attractions.

  • 5/5 Daniel B. 1 year ago on Google
    Hotel was clean, and staff were pleasant and efficient. The location is perfect for a short walk to the river, old town and castle. Pool is small but enjoyable. Breakfast is very generous and varied with a good supply of fresh fruits. Wouldn't hesitate to stay here again.

  • 1/5 Tom L. 1 year ago on Google
    I've just been fleeced by this hotel into paying €60 for a single wash of clothes after a week camping in the national parks. I explained I needed clean clothes for a single day I had left on the holiday - no mention whatsoever that each item would be priced individually. Staff at the reception said he would never wash clothes at a hotel because he knows they charge 'hotel prices' - unbelievably rude and condescending. The breakfast was average and the rooms and in dire need of updating, despite a good location centrally in Ljubljana, there are better hotels at more affordable prices where the staff don't blatantly rip you off.

  • 5/5 Andreja �. 2 years ago on Google
    Classy, calm, good-looking interiour, superb service - especially on 9th floor - and the Kavarna is a safe haven when a good cup of tea and some peace are needed.

  • 5/5 Edgard G. 1 year ago on Google
    I was not a guest, but I was in the restaurant with a small group of friends yesterday afternoon, Even tough we just had a drink and a slice of cake, everything was delicious. However, what it made the whole experience even better, was our amazing waiter. Extremely friendly, patient and helpful, you clearly see that he enjoys what he's doing and this was undoubtedly, I'm not exaggerating when I say that this is the best service I ever got in Slovenia. I just found my new favorite spot in town and I'm curious to have a meal there now.

  • 4/5 Emma C. 2 years ago on Google
    Nice clean and spacious rooms...... Great breakfast.... loads of choice, breakfast is very busy as shared dining room with U hotel. Hotel is perfectly located for Central Ljubljana..... perfect location. Bathrooms a bit dated but clean and functional.


Similar Restaurants nearby

Gostilna in pizzerija Jurman image
1
Gostilna in pizzerija Jurman
Restaurant
👍👍 For me it is the best restaurant in Ljubljana, it is a place to eat healthy, the prices are fair, I have never visited such a fascinating place, it is super big, it has a beautiful decoration, Anyway, I wish I had found it sooner, I am infinitely grateful to the person who took me to this magical pl...
$$ $$
4.40 (7.7K reviews)
Čevabdžinica Sarajevo '84 - Ljubljana image
2
Čevabdžinica Sarajevo '84 - Ljubljana
Eastern European restaurant
👍👍 Absolutely the best meal I've had in a very long time. The food is abundant and delicious. We had the Meat Plate, meat rolls, sausages steak with tomato sauce, cream cheese, onion and pepper, with a dish of bean stew and delicious Bosnian bread. All fabulous. House wines and beers were great too. Se...
$ $$$
4.60 (5.6K reviews)
Pop's place image
3
Pop's place
Gastropub
👍👍 Very good burgers, one of the best in Slovenia. Also chicken wings were great. House beer was OK. Prices are very expensive, burger was 12,9€ and beer 4,9€. These are 30% higher rates then usual Slovenian burger places, but I suppose they can keep it due to location in city center. Stuff is very fri...
$$ $$
4.50 (4.7K reviews)
Pizzeria FoculuS image
4
Pizzeria FoculuS
Pizza restaurant
👍 Very nice place with a great service. The waiters were kind and welcoming. The pizza is done the authentic way, the taste is just ok, I liked the presentation and the quickness to serve the food. I recommend the place, it has very nice vibes. They also open until a later time comparing to the rest...
$$ $$
4.50 (4.7K reviews)
Le Petit Cafe image
5
Le Petit Cafe
Bistro
👍👍 Very nice Parisian inspired cafe in the center of the city. Good for breakfast and brunch however they also offer many other warm meal options such as pasta and salads! Service was fast and efficient. Maybe a little bit pricey but good quality!
$$ $$
4.60 (4.1K reviews)
Last updated:
()