1/5 Filip S. 1 year ago on Google
I'd
like
to
warn
you
and
ask
to
warn
others
about
Vila
Veselova!
It
looks
like
it
used
to
be
a
proper
place
to
sleep
but
something
bad
has
been
happening
there
for
a
few
months
now.
I
have
slept
in
a
lot
of
accommodations
in
my
life
and
rarely
give
negative
reviews,
but
what
I
experienced
here
was
a
real
nightmare.
On
11
February
2022,
my
wife
and
I
booked
a
"family
room
with
private
bathroom"
for
20
August
2022.
Identical
photos
of
the
room
as
then
still
hang
on
the
facility's
website
in
booking
services.
Almost
all
of
the
reviews
were
positive.
When
we
contacted
for
arrival
instructions
on
20
August,
the
property
first
claimed
that
there
was
no
such
booking.
After
providing
proof,
we
were
offered
a
tiny
room
in
the
attic,
with
a
disgusting
smell
coming
from
the
sewage
system
and
toilet
that
was
difficult
to
bear
for
more
than
a
few
minutes,
and
no
bathroom.
An
air
conditioner
was
manually
placed
in
the
window.
We
pointed
out
that
this
was
not
the
room
for
which
we
had
booked.
The
receptionist
stated
that
due
to
a
change
of
ownership
of
the
premises,
our
booking
had
been
cancelled
and
he
could
only
offer
us
the
smelly
attic
room.
When
we
showed
him
on
the
phone
that,
according
to
the
website,
the
room
we
had
booked
was
still
available,
we
were
told
that
if
we
wanted
to
sleep
in
it,
we
would
have
to
pay
a
surcharge
of
EUR
180,
almost
three
times
the
amount
we
had
agreed
to
when
booking
the
room
in
February
2022,
and
more
than
the
price
of
Lubljana's
Sheraton
hotel.
The
receptionist
generously
added
that
we
could
also
cancel
the
booking
for
free.
A
short
while
later,
another
couple
of
visitors
found
themselves
in
the
same
situation.
We
were
left
without
accommodation,
at
10
p.m.,
with
a
small
child,
in
a
town
where
95%
of
the
beds
were
booked.
I
strongly
advise
against
sleeping
in
this
hotel!
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