1/5 Fabrizio C. 8 months ago on Google
The
position
is
reasonable
good,
well
connected
to
the
city
center
by
bike
sharing.
There
is
a
number
of
issues,
though,
that
make
this
place
unacceptable.
-
the
rooms
facing
the
hospital
are
noisy,
also
at
night
-
the
facility
is
visible
not
taken
care
of:
missing
bulbs
around,
shower
cabin
that
leaks
and
floods
the
bathroom,
electric
sockets
without
proper
cover
-
the
staff
is
unprepared
and
unorganized,
the
principal
is
very
unprofessional.
We
arrived
after
reception
calling
time
so
we
found
the
key
ready
in
a
dedicated
box
with
the
request
to
check-in
the
morning
after.
We
noticed
immediately
that
the
room
was
dirty,
floor
dusty,
and
there
was
still
trash
from
the
previous
guest.
Only
the
beds
were
done.
On
the
very
next
morning
we
mentioned
this
to
the
reception
at
check-in
and
asked
for
an
extra
cleaning,
since
it
had
not
been
performed
before
we
entered
the
room.
He
said
the
cleaning
staff
would
of
course
pass
by
during
the
day.
Surprisingly,
we
found
the
room
undone
when
we
came
back,
meaning
it
had
not
been
cleaned
at
all,
for
the
second
day
in
a
row,
even
despite
our
request.
I
went
straight
to
the
reception
and
asked
for
immediate
cleaning.
The
receptionist,
a
girl
this
time,
said
the
cleaning
staff
had
already
left
5
hours
earlier
and
there
was
nothing
she
could
do,
but
she
would
call
the
principal,
who
was
the
receptionist
I
talked
to
in
the
morning.
I
would
be
at
the
reception
the
day
after,
when
we
should
check
out.
The
last
day,
the
cleaning
staff
endured
our
room
at
8:30,
while
we
were
naked,
even
if
the
room
was
locked
from
the
inside.
When
we
checked
out,
the
receptionist
(same
girl
as
previous
night)
reported
the
the
principal
neglected
our
request
from
previous
day,
just
as
if
this
was
an
excuse
for
not
cleaning
our
room
for
two
days
is
in
a
row.
I
mentioned,
this
is
really
an
embarrassing
way
of
working
for
a
hotel,
never
experienced
before.
I
had
already
been
in
this
hotel
last
year,
but
I
will
never
repeat
this
error
again.
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