WUD hotel image

WUD hotel

Hotel

😠 I want to share my terrible experience at this hotel. I arrived at 2 or so in the morning. No one at reception. I find a message in booking message centre no call no text from this hotel. A call text or e mail would have been expected at the very least to let a customer know what is going on. I f... People often mention hotel, room, breakfast, nice, good, free, staff, clean, rooms, comfortable,


Address

Pesarska cesta, 1000 Ljubljana, Slovenia

Website

www.wudhotel.si

Contact

+386 1 548 00 55

Price rating

$60/night

Rating on Google Maps

4.50 (244 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (28) room (21) breakfast (18) nice (15) good (11) free (9) staff (8) clean (8) rooms (8) comfortable (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Miss J. 8 months ago on Google
    I want to share my terrible experience at this hotel. I arrived at 2 or so in the morning. No one at reception. I find a message in booking message centre no call no text from this hotel. A call text or e mail would have been expected at the very least to let a customer know what is going on. I followed instructions trying to navigate my way around and find this other hotel at 2 in the morning to get keys and instructions. There is a lot of buildings here and when in a new area at 2 in the morning trying to navigate this area is no fun believe me. I finally found them. I followed said instructions to the T. Upon arriving at WUD hotel. Very clearly written on the door. I tried to gain entry no luck. I unintentionally woke up other guests at the hotel who very kindly helped me try to call this hotel no answer from the numbers i tried. I was told I was seen on camera trying to get in. So I was very clearly there. The kind GUEST yes a guest had to help me no sign of any staff helped me call a taxi and secure a room in the fabolous Grand Plaza beautiful hotel with superb staff by the way. I ended up extending my stay there. The next day I called this hotel obviously I was very upset exhausted and stressed after this terrible experience. I was very clear my card or account were not to touched. I cannot believe they actually charged me a no show fee after all this after telling me they were watching me on camera trying to get in. The hotel of course blamed me for this. Instead of compensating me for the terrible stressful upsetting inconvenience they charged me for it. There are no words. This has been without a doubt the worst most distressing upsetting travel experience I have ever had. Very poor management, no communication skills at all. No interest in the well being or comfort of guests. There are lots of lovely hotels in the city centre as this place is far out of the city and not a place to be left stranded. Not a nice area. The city centre is much nicer.
    2 people found this review helpful 👍

  • 4/5 Ivana �. 9 months ago on Google
    The room provided a cozy atmosphere. We also got a welcome bottle of wine. The bed was comfortable, ensuring a good night's sleep after a long day of exploring Slovenia. The bathroom was also well-maintained, with clean fixtures and a spacious shower. The reception is shared with Bit centar hotel so don't panic ehen you receive the message from the hotel. However, the breakfast experience was a bit underwhelming. The coffee was great but the quality and taste of the food were average at best. The selection lacked freshness and variety, and some items seemed to have been sitting out for too long. It would have been great to see more attention to detail and higher-quality ingredients to enhance the breakfast experience. Despite the shortcomings in the breakfast department, the hotel provided a comfortable stay with its nice room with balcony and well-maintained bathroom. However, the breakfast experience was not up to par, leaving room for improvement.
    1 person found this review helpful 👍

  • 5/5 Tsvetina Y. 1 year ago on Google
    Highly recommended if you’re looking for an active break

  • 4/5 Walter K. 7 months ago on Google
    Hotel is actually really good. Just breakfast not aligned with hotel quality.

  • 5/5 Nicole P. 5 months ago on Google
    The hotel is clean and in a peaceful location. The rooms are spacious. The food is high quality and plentiful.

  • 3/5 Arwa Z. 6 months ago on Google
    We got a specious room ,calm and quiet clean and new very modern design and I really loved the kitchen its approved with everything you need. We got a floor room and the view was really lovelly. There is no mirror in the room ,the only mirror they have in the bathroom with bad lighting. The don't have basic stuff to make your self a quick cafe in the morning in your room like nescaf bags our tea The reception in the other bluding next to the hotel were the breakfast as well. The breakfast was good enough with variety of foods. Teasty coffee . I recommend this place for everyone who gonna visit Ljubljana it's 10 minutes from the centre by the car and two minutes you have a Lidl .

  • 5/5 Liz L. 6 months ago on Google
    My partner and I stayed here after traveling in a van for three weeks, and it was perfect for us! There was plenty of easy parking for the van; breakfast was bomb; staff were friendly and helpful; and they have bikes available to rent (for free), which allowed us to access the city center without dealing with nightmare parking. Our room was modern, comfortable, and quiet, despite being on the first floor. The gym looks great, and there is a climbing gym and squash center nextdoor. We were sad to leave and would absolutely stay here again!

  • 5/5 shelia h. 11 months ago on Google
    I loved this hotel everything was Awesome more than I imagined it would be they even gifted a free bottle 🍾 of wine oh yea when you go to enter your room push the door in when the green light flash also to turn the TV on put your key in the slot by the door I would recommend WUD HOTEL

  • 3/5 Aleksandar K. 11 months ago on Google
    The most unusual thing is doorless bathroom. Put aside the lack of privacy, but once you get out of shower, you need warm atmosphere... It's ok when you come with a partner, but can't imagine the awkward mother-teenage son or father-teenage daughter lack of privacy situation. Beds are super comfy, toiletries are good. Breakfast ok.

  • 5/5 Nicklas M. 9 months ago on Google
    Since it's just beside one of the nicest squash centers in Europe the location is fantastic. Excellent value for money and the beds were perfect.

  • 5/5 Maciej B. 1 year ago on Google
    Fantastic place, great beds, very nice personnel. Great breakfasts as well. Stayed before, and will stay again 💪😁

  • 5/5 Nik M. 1 year ago on Google
    Very nice rooms. I dont know how expensive they are though, so of course i rate them high

  • 5/5 Steve O. 1 year ago on Google
    Great hotel, great facilities, friendly staff, beautiful, modern and clean rooms and I love the fact that fitness, sauna and bike rental are included. Hope I can come back one day 😍😍🤩🤩

  • 5/5 Taisia G. 2 years ago on Google
    Great rooms, simple service and good breakfast. Thank you for discounts and perfect accomodation

  • 5/5 Czibere B. 1 year ago on Google
    Very tidy any good hotel. Staff and breakfast was nice. City center is only 15 minutes with bus.

  • 5/5 To K. 1 year ago on Google
    Very nice hotel with simple rooms and nice prices. The quality of hotel was on a high level, and the receptionist was nice and his english was briliant. Perfect to stay on a bussiness trip, one day with family also possible.

  • 5/5 Daria Oli H. 1 year ago on Google
    Clean, fast service, very good breakfast. Wine in the room on the house. There is no door from the room to the shower, so you need to take a very visible shower 😃

  • 4/5 Sascha V. 1 year ago on Google
    Nice modern hotel(2019) just a little bit out of the city center. Had a three bed deluxe room. Very nice room. Breakfast just over the street in another building. Breakfast a bit boring but did the job. FOTO taken out of the window

  • 4/5 Julia F. 1 year ago on Google
    Great hotel, modern rooms and very comfortable bed. The breakfast was mediocre , every day the same things and a very low quality. Butter, marmalade, honey and Nutella are in little plastic bags. In this times (climate crisis) its really not necessary to produce that much plastic. The stuff was very friendly and we really liked the opportunity to rent some bikes and play badminton (both free of charge).

  • 3/5 Vedran P. 4 years ago on Google
    Good looking hotel. No fresh air in rooms, very dry, we couldnt get a good sleep. Breakfast is so so...

  • 4/5 Violeta M. 4 years ago on Google
    Very clean hotel and room, new building, nice woody smell. Good breakfast, free parking, balcony & pet friendly.

  • 5/5 tadeja s. 4 years ago on Google
    Great location, new modern building with beautiful, comfortable and spacious room. Breakfast was delicious. Free parking and very friendly and helpful staff. We will definitely come back.

  • 5/5 ziga m. 4 years ago on Google
    Great location, not far from the city center. Bus station is only few minutes walking and also option of free rent a bike. Excelent breakfast and friendly staff. Room nice and clean, very nice park view.

  • 3/5 Luca S. 4 years ago on Google
    Overall a nice hotel. It opened very recently so it was brand new. We really liked the design and the beds were very comfortable. Also the room was very clean. The staff was very nice and the free bottle of wine in the room was a nice touch (although, given it was white wine, it would have made sense to put it in the fridge :-) ) Location was perfect for our purpose, as we were traveling by car on our way back from Italy and we were looking for a comfortable place not far from highway. There is parking (free) in front of the hotel so that's good too if you travel by car. However, it only gets 3-stars because breakfast was a big disappointment and it is rather deceiving how it is presented on their site. In fact, it is not served "at the property" but in the building in front of the hotel, which is another hotel from the same group but only 2-star, mostly aimed at budget travelers. Accordingly, the breakfast served is a "budget" one that consists almost exclusively of low-quality products and with extremely limited selection. There was no warm food, super limited selection of ham and cheese (which looks like the cheapest you can buy in a supermarket), no fresh veggies and only some ugly fruit. To be clear, we weren't expecting a luxurious breakfast, but - given the price paid for the room - neither one that looks like one of a cheap motel. When I complained about this with the staff, I was told that "yes, but breakfast is free"...no it is not, because I guess it is somehow factored in as part of the price you pay for the room, isn't it?

  • 2/5 Miloš D. 3 years ago on Google
    Breakfast is terrible, room is ok, modern, minimalist style, bit strange bathroom, bit cold but clean, no hot water one day, no garage but parking places are there. Good position, a lot of space for improvement but good start.

  • 5/5 Avina S. 2 years ago on Google
    Nice and new rooms. Location is okay (30 min walk or 15 min with the for free to rent bicycle). Breakfast was good.


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