McDonald's image

McDonald's

Restaurant Fast food restaurant

Classic, long-running fast-food chain known for its burgers & fries. People often mention service, order,


Address

Trg Osvobodilne fronte 6, 1000 Ljubljana, Slovenia

Website

mcdonalds.si

Contact

+386 596 89712

Price rating

$$ $$

Rating on Google Maps

3.70 (1K reviews)

Open on Google Maps

Working Hours

  • Tuesday: 7 am to 12 pm
  • Wednesday: 7 am to 12 pm
  • Thursday: 7 am to 12 pm
  • Friday: 7 am to 12 pm
  • Saturday: 7 am to 12 pm
  • Sunday: 8 am to 12 pm
  • Monday: 7 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: service (11) order (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Despina K. 1 year ago on Google
    Three times in a row I have had the same bad experience on the cash counter, in this very same MC Donalds' place. I've been ending up missing my buses - just because the girls working there have absolutely no experience and no idea of how the ordering and the student system works. And yet, I do not blame them - I blame the management for not training them properly and long enough for a suitable job operation.
    3 people found this review helpful 👍

  • 4/5 Domen B. 5 years ago on Google
    I tryed all McDoanlds in Slovenia, and i can tell you this one usually have one of the fastest service. Very well made burgers&food, just one problem! McDonalds pleassss make it open 24/7 it will help passengers in the night and morning to not travel hungry! Even local prople from Ljubljana we need at least one McDonalds restaurant that is open 24/7( not just mc drive)
    1 person found this review helpful 👍

  • 2/5 Pavli V. 4 years ago on Google
    It's mcdonalds. But with a twist. They try to be sustainable. At least with straws. Almost everything else is in plastic. If you are gonna try to be sustainable do it at least in the right way and go all the way.
    1 person found this review helpful 👍

  • 4/5 diana m. 5 years ago on Google
    One of the smallest McDonald's. But despite this good and fast service. It is always very crowdy. Location is in the bus station, so it is good idea for quick meal for travelers. Unfortunately, there are no enough seats. Very tasty pie.
    1 person found this review helpful 👍

  • 5/5 Cristian Claudiu I. 1 year ago on Google
    Omggg the biggest portions I ever had in a Mc. The service was really great.
    1 person found this review helpful 👍

  • 1/5 H 9 months ago on Google
    Wow, I understand that its a Mcdonald’s so I’m not expecting impeccable service, but how do you always forget to put the correct food in the bag when I take an order to go? I get home and two whole burgers are missing, such IDIOTS
    1 person found this review helpful 👍

  • 1/5 Tamara G. 1 year ago on Google
    Staff very disrespectful.Waited 20minutes I had order number 94 and the staff lady yelled twice “98” holding my order and after five minutes i asked for my order and she said she yelled my number twice and i didn’t respond. I told her she said the wrong number and she talked back and denied and was VERY disrespectful. Maybe learn the point of fast food and customer service. Unbelievable.
    1 person found this review helpful 👍

  • 1/5 Dmytro M. 1 year ago on Google
    Disgusting. Before that location I thought that quality of service and food is good in any country. Here service is very slow and bad. They brought me raw chicken in a roll. Felt bad after that. Always put sauce when I deselect it. Overall feeling that they don't care about customer at all.
    1 person found this review helpful 👍

  • 1/5 Nadja B. 2 months ago on Google New
    The worst McDonald's ever. Were there today, after 45 minutes of waiting there was still no food. When I asked, I was ignored and only got the money back after asking several times. Zero customer service, zero customer friendliness and zero professionalism.

  • 4/5 Tawite S. 2 years ago on Google
    I have ordered through an app and I like the way they pack their deliveries in Slovenia. Very neat.

  • 4/5 Kaja �. 3 months ago on Google New
    it can't be bad, it is mcdonald's :) we ordered delivery and it was fast and still warm. and there were all the items in the bag :) but unfortunately it got really expensive.

  • 5/5 Petter V. 7 months ago on Google
    Ordered 20 nuggets, got 26. 10/10 service, very grateful

  • 3/5 Chihung L. 6 months ago on Google
    Stuffy, old and small McDonald.. internet not working, staffs are not greeting, terrible first impression once you are in Ljubljana 😞😔

  • 3/5 sophie w. 6 months ago on Google
    The McFlurry was super runny. Like liquid. But at least they were generous with the sauce

  • 1/5 Fedja Čeplak M. 8 months ago on Google
    Awful! Mcdonalds is supposed to be a fast food restaurant. Moreover, being located at the main train station in Ljubljana, the service should be quick. I was catching a train at 10.00, ordered my food (chicken egg mcmuffin and chicken fresh mcmuffin) at 9.44. It took so long I had to run to the train, not even taking my order. I understand that you are busy, but if you cannot send out an order of two ordinary burgers in 15 minutes, you should not have a restaurant at the train station, you should not even proclaim yourself as a fast food restaurant. If you are in a hurry, I do not recommend, you are better of going to some real dine-in restaurant.

  • 3/5 Martin R. 1 year ago on Google
    It's always busy and it's in a little crammed spot so choose takeaway if you can. But the worst thing is that they DON'T have McCafe. Also I've had multiple encounters where some items were not available in the middle of the day.

  • 3/5 Matej �. 1 year ago on Google
    Orded radenska (sprinkled water) was waiting for more than 5 mintues, which was really weird with a lot of staff there.

  • 3/5 Majed E. 1 year ago on Google
    AC on ground floor doesn't work, so it's REALLY hot! There are not that many tables so expect not to be seated if you are going in on a little busy time.

  • 4/5 Josip J. 1 year ago on Google
    Just about as any other McDonald's, but because of it's close proximity to the main bus station it's always overcrowded and hot inside.

  • 5/5 D R. 2 years ago on Google
    Not only are they nice and the food is fresh, they give you what you order without molesting ppl to buy a meal or fries with that. It still exists. Hvala

  • 5/5 Marit van S. 4 years ago on Google
    We loved this Mc Donald’s, because they got so much choice (compared to the Netherlands!). It was clean, nice located and the staff was friendly! They also got some nice vegetarian options.

  • 2/5 Marija M. 2 years ago on Google
    Everything was fine with the order. But I'm giving them/you a bad review because probably the chief of staff is kind of shi*ty person. I understand that you are working with people and you can have many different experiences. But humiliating your staff in front of the guest is something I can't understand. You can organize a meeting and tell them what's wrong, bot doing it in front of the guest?? And they didn't said anything, trust me I would punch her and walk away. Not going there again never!!

  • 5/5 Rok L. 2 years ago on Google
    Nice service, they forgot one of my orders one time and after i came back they offered refound or the same menu +coffe


Call +386 596 89712 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Accessibility
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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