It has surprised me for the better because among so much assortment of women's underwear and home clothing, I have discovered the men's line that I was unaware of until now. Good prices and many offers in general. Good product quality.

Local not adapted, I couldn't go in to buy, nothing more to add

Customer service is terrible. There was a huge line to pay, and only one cashier open. The person who seemed to be in charge, a brunette girl with many tattoos, was there as if the situation was not hers, talking to a friend who had come to see her. When you get to the checkout, more of the same, they give you things in a bad manner, not a hello or a thank you. I will not return, the treatment was very unpleasant.

Acabo de llamar a la tienda de Granollers para preguntar si había stock de una referencia y la chica que me atendió me dijo que no podían mirar stock en época de rebajas y que todo lo que tenían disponible estaba en tienda. Me extraña tomando en cuenta que puedes ver stock en la página web. Lo miré antes de llamar y ponía “últimas unidades” así que decidí llamar para confirmar. Por cierto, minutos antes, llamé a otra tienda y me comentaron que no tenían stock. Felices fiestas!!

(Translated by Google) It puts a schedule until 2:00 p.m. on the door, but at 1:00 p.m. they already have the blind half down so that no one enters. They have very little desire to work. (Original) Pone horario hasta las 14:00 en la puerta, pero a las 13:0 ya tienen la persiana medio bajada para que no les entre nadie. Muy pocas ganas de trabajar tienen.

(Translated by Google) Either they have little desire or they are very tired... Very small bags to wrap the purchases, according to the girl she had no other, they deliver the purchases to you as if they were potatoes in any way, what a fabric.... (Original) O tienen pocas ganas o están muy cansadas... Bolsas muy pequeñas para envolver las compras, según la chica no tenia otra, te entregan las compras como si fueran patatas de cualquier manera, vaya tela....

(Translated by Google) A real shame, they do not meet the schedule. In theory, they close at 8:30 p.m. and it's 8:15 p.m. and they won't let me in, they have the shutter halfway up and I don't know I can go in anymore. Last time I buy from the brand for not complying with something so basic. (Original) Una verdadera vergüenza, no cumplen el horario. En teoria cierran a las 20:30 y son las 20:15 y no me dejan entrar, tienen la persiana a medias y que ya no sé puede entrar. Última vez que compro en la marca por no cumplir con algo tan básico.

1 estrella para: Atención a la clienta de alguna de las dependientas, deja mucho que desear. No asesoran con simpatica, todo lo contrario, desgana y desiria como si te hiciesem un favor. Sobretodo una chica los sábados por la mañana. La tienda como marca un 5 estrellas. Por calidad y variedad. Tallas grandes, (aunque en Granollers no disponen de 95C y se ha de pedir por la web con el consiguiente retraso y espera por un sujetador de una talla habitual, en Barcelona están expuestos y en Granollers ni un modelo de esta talla). La marca ha de estar más pendiente de la formación, cara al público de sus empleadas. Al final las dependientas son la cara de la marca. Es mi humilde opinión.

Fui el otro día a devolver un par de cosas, y la persona que me atendió fue bastante desagradable.. Mi experiencia no fue buena, me fui bastante enfadada y decepcionada. Nada más que decir...

(Translated by Google) Excellent attention, it is the second time that I have collected an order online .. And everything very quickly and very well. (Original) Excelente atencion, es la segunda vez que recojo un pedido online.. Y todo muy rapido y muy bien.

If you know what you need ok but if you need assistance, very slow. Not enough staff around.

The customer service is terrible. The two girls at the checkout are very unpleasant. I had to make a return and they told me that it was not possible, luckily the customer service solved it for me without any problems!

Muy contenta con el trato y asesoramiento De Alba, me a atendido genial y me a resuelto todas mis dudas!

Després d'estar dos dies intentant parlar per telèfon amb la botiga de Granollers sense cap èxit (trucant a diferents hores de la tarda) perquè ningú agafava el telèfon, avui me'l despengen i sento "a tornar por c...." I em deixen esperant.... Al veure al rato que no agafava ningú el telèfon he penjat! Em sembla poc professional l'atenció rebuda per no dir la imatge de botiga de segona que dóna. No es pot tractar així al client.

(Translated by Google) Good products, good service and good price. Very friendly clerks. (Original) Buenos productos, buen servicio y buen precio. Dependientas muy amables.

Atención poco profesional por parte de las chicas aunque son simpáticas. Tienen muy poca variedad de género y tallas Siempre está todo muy desordenado

(Translated by Google) Very good attention, thank you (Original) Muy buena la atención,gracias

(Translated by Google) Very good shopping experience, super attentive and friendly shop assistants, they help you find your size and recommend the best for you, I always buy there and I have always had a great deal, a 10 as a team. (Original) Muy buena experiencia de compra, las dependientas súper atentas y amables, te ayudan para encontrar tu talla y te recomiendan lo mejor para ti, siempre compro allí y siempre e tenido un trato genial, un 10 como equipo.

(Translated by Google) Very well! (Original) Muy bien!

(Translated by Google) Alba a charming and super attentive saleswoman (Original) Alba una dependienta encantadora y super atenta

(Translated by Google) Very good deals (Original) Muy buenas ofertas

(Translated by Google) The super nice shop assistants ☺️ (Original) Las dependientas super simpáticas ☺️

(Translated by Google) Nice treatment, with a good smile 😊, (redhead girl) (Original) Trato agradable, con una buena sonrisa 😊, (chica peliroja)

(Translated by Google) I love it but the prices are a bit high considering that we can buy cheaper online 🤦🤷 (Original) Me encanta pero están un poco altos los precios considerando que podemos comprar más barato por internet 🤦🤷

(Translated by Google) Great variety of items store very neat and very attentive staff (Original) Gran variedad de artículos tienda muy ordenada y personal muy atento

We arrived at the store at 7:20 p.m., we asked the saleswoman with large orange glasses why she had all the fitting rooms closed if I could please try on the blonde neighbor's pajamas. She started to get up with very bad manners and manners. the voice claiming that if he let me try things on I would arrive at his house at 12 at night and that his boss had told him that in sales you cannot try on things after 7:00 p.m., that he had been there since the morning and that we didn't know what it was like to work in front of the public, he treated me terribly, with an incredible lack of respect, I raised my voice and the only thing I did was tell him that I would try it on and if it didn't work out for me He left it hanging exactly the same. I understand that you work in front of the public, I do too, but those are not manners or manners, if you are not happy with your job there are many who are not in front of the public, people like them should not be in places like that.

In sales everything piled up. I couldn't find the size of a bikini and when I passed by one of the piles waiting to be placed I saw that there was a bikini of that model, I wanted to see the size and from the other side of the store the manager shouting at me told me not to touch the clothes from the piles. I found it incredible that a person who is responsible in a store would be so rude and unprofessional in front of the public. Always saying 'I have to place them, I can help you with something' would have been enough. Arrogant and rude.

Hello. Last Tuesday afternoon, 7/11, I went into this store with my daughter. I was looking at t-shirts and a customer asked if she could try on a bikini and the sales assistant there answered very rudely that she couldn't. There was another girl trying on something, I think pajamas, outside the fitting room and the sales assistant scolded her in a very rude manner that she couldn't try anything out there, that the fitting room was closed after 1900h for sales, because she was alone with a new girl, and she had been there since 8 in the morning and if she left the fitting room open she wouldn't go home until midnight to pick up clothes... and then when she heard people complaining about the treatment, she screamed from the upper floor, "get out of the store, get out of the store!". The truth is, it was very unpleasant; I understand that the saleswoman is fed up if she has been there since 8 in the morning and doesn't leave until midnight... but we customers are not to blame; I have never seen fitting rooms in a store closed for this reason, if you can't try on the clothes, how are you going to confirm that they fit you? I think that this saleswoman was overwhelmed by work and pressure, perhaps the management would have to take measures so that the workers do not reach that level because the customers clearly pay for it.

We have been waiting in line for 1 hour to make a return. The attention is lousy of everything staff in particular the person in charge. I won't go back!

I write to deny the previous reviews, I was present in the discussion and it was not at all as they narrate it. The clerk asked the customer to please not try on the pajamas because the fitting rooms were closed. She responded that who was she to tell her whether or not she had to try on anything? The clerk only answered that she was responsible for the pajamas that day. store and that she only did what her manager told her to do. Working in front of the public is very hard and it seems that many customers do not take this into account and underestimate the work of the sales assistants. By the way, they treated me very well, very friendly, even though there was a lot of confusion in the store and there were very few staff, everything was perfect.