It’s really a great and large store with plenty of parking. Very good selection of products, can order online at store if a size is out of stock, customer friendly with great service. Best customer service ever! Very knowledgeable and super helpful. A little overpriced compared to other places, but they have almost any sports gear you might need.

Unhelpful staff. I tried to find someone to help me find a product. The staff were almost trying to hide (avoiding eyecontact, talking to other associates, etc.). I had to ask 4 associates for someone to help me: the first couldn't leave his station, the second told me to wait (waited for 15 minutes, then she disappeared!), the third said "they are busy", the last told me most likely the item was stolen and it is only showing in-stock by mistake (that one did help me find the product after I insisted). Overall, it was a very disappointing experience!

The return policy and customer service at this store are the worst! I attempted to return a bag that I purchased for $80, but I was informed that without a receipt, I could only receive $3.99 in store credit. Yes, you heard it right! A brand new $80 bag was only worth $3.99 in store credit. The cashier made me feel unwelcome, and the blame was put on the customer without any further explanation or resolution. I feel disappointed by the way they treated me and the unfairness of their return policy. As a result, none of my friends will consider visiting this store again. There are other places that value and respect their customers.

This store is really amazing. If you are picky about your style or you like to enjoy selecting your sport outfits from a very wide range of nice collection, so this is the one to go to. Customer service is superb! 👍👍

Great store, great prices, great selection, great staff! Love this store always has what I'm looking for.

Waited 20 mins for curbside pickup. Called. On hold 5 minutes to be told "Oh yeah....gimme a min" and hung up on. 5 mins later I walked in. My item was right there. But no one could be bothered to bring it out. Called the manager who said "were short staffed". Well I was in the parking lot for 20 mins and it was dead. Walked in and no one checking out. This store shouldn't offer curbside. I'll just go to AH location. They are nice, call to let you know they are going to be right out, and I've never had an issue there.

While I really like the selection of goods at this location, the service here leaves much to be desired. I liked Nike tennis shoes and luckily it was my size on display so I tried one shoe. While I was deciding whether I want them, multiple staff members walked by and not one of them asked me if I needed any help. It’s like they are trying to run away from customers or ignore us on purpose. I finally found a screen to order the second shoe. A few minutes later a store associate walked out of the storage room and with no greeting handed me the shoe box and immediately walked away. It was my size but wrong color. I was too tired to look for another store associate. I ended up buying this pair and there was only one register open causing multiple people to queue up.

Ordered 2 kayaks for curbside pick up. Checked in on the app. I waited 15min with no staff coming with my order. I called 3 times only to have the phone ring for 3mins and then disconnect the call. I walked into the store and 5 staff members were just standing around the registers hanging out with no customers in sight. Asked about my order and was told to go to the other side of the store to the other entrance. The other registers had one cashier with a line of 10 people. Now going on 35mims for curbside pickup with no help. Fine spoke to someone and they told me they didn't see any curd side pick ups I showed the check in on my phone and was told someone must have acknowledged the curbside request and then didn't do it due to the fact that they were kayaks and I needed to go rear of the store to the loading dock. Mind you I was all set with my straps and everything so I could put them on my roof rack quickly due to the fact it was raining pretty good. So I had to pull all my straps off and take my car to the rear of the store. 10min went by and finally some came out to the dock and had no clue what I was picking up. Told them what I was there for and they just got it finally handed me both 10ft kayaks and didn't help me get them on to my roof, also where not the nicest when retrieving my order. Had to spend another 10min getting the kayaks on my roof rack by myself. Moral of the story is none of the staff seem to care about any of the customers. They were all just doing their own thing. Curbside pickup took close to an hour and that isn't ok.

I went into the store this morning around 10:15am. Store was basically empty since it was early in the morning. I was with my 12 year old son. We were looking for baseball pants which my son needed to try on. I asked an employee name Gabe if he can open up the large one for us so I can go in with my son which he replied no sorry. While my son was trying on his pants in the small fitting room, I decided to look for Gabe and ask him why he wouldn’t open the big fitting room so I can go in with my child. He replied because we save those for bigger families. I then replied “ where are these families?” the store was empty. Plus was I not considered family to my son according to Gabe. I then asked for his name and said why was he giving me a hard time. He replied with a smirk on his face Gabe! and continue talking to a female employees folding clothes. Very disrespectful customer service. Never in my twenty years of going to this store I have came across a rude employee like Gabe. Everyone there was always very polite and helpful.

I don’t think it’s hyperbole to say this might be one of the worst run stores I have ever set foot in. From the get go everything is just spread out with some really convoluted organizing system. I needed some canopy weights. The canopy items were placed with camping items with a whole separate section devoted to actual canopies. Neither of which had canopy weights. Most modern stores have some sort of organizational system to help employees and customers find items. That would be asking too much of DICK’S. Instead, if you can’t find an item, you’re left wandering around aimlessly hoping you can find it. If you go to ask an employee they can join you in wandering around aimlessly. At least you’ll have a friend. When you do finally find your product, be sure to check any of the five clearly previously-returned, beat to hell boxes to make sure your items are there (more on that later). Checking out is a real hoot as well. Granted I was checking out within an hour of close. Even still, there will be exactly one register open. But don’t worry - a half dozen employees will be standing around powerless to help because the registers lock them out after a certain time. At least they’ll apologize for the terrible decision making on the part of their overlords. You’ll have to wait in line for people to return a half dozen items right before close, which is always fun. Finally, once you do get home after a long and strenuous item-finding mission and check out odyssey, be amazed as you open your product and find the person who stuffed it in the box and returned it just for DICK’S to throw it back on the shelf decided to poke holes in the item and only return three of the four canopy bags. Because quality control is for losers. All in all DICK’S really gives Menards a run for its money on poor quality control and complete inability to find items. These two brands seem to be in contention for spiritual successor to the “pay lots of money for items that look like they fell off the back of the truck” vibe that Best Buy perfected in the 1990s. Can’t wait to go back (and return my terrible purchase).

Nice general selection but costs an arm and a leg. Based on the areas I'm familiar with, they don't have top of the line products, more so entry level to mid tier. But then again I'm not familiar with more popular sports which might be of better quality.

The store was organized, but employees were hard to find, I needed help in the shoe dept, and no sign of any employees. Their phones rang nonstop, and the checkout lines were super SUPER long.. if you go here before Christmas just be patient and be prepared to be standing in a checkout line for at least 15mins.

Cheerful and helpful associates. I'm sorry I don't remember the female associate in men's wear that helped me but cheerfully directed me to item I was looking for today 12/12 @about noon. I exited the store from a door different that I entered. Rob Jackson helped me find car before he went in to work

One of the largest department stores I’ve ever been in. Super cool spot to simply check out while you’re waiting for a table at maggianos!

Over 30 minutes in line and still waiting. 2 cashiers and 1 was attending to one family for over 20 minutes… with multiple registers left unused. Why wouldn’t they call another attendant to assist?? Children in line crying. We would’ve left, but we were buying Birthday presents. Store needs more active help with management able to assess a situation. Horrible.

This is an awesome store. It’s huge!! Was looking for some new shoe and stopped by here. The employee who was assisting me was very friendly and amicable. Very patient and let me try about 10 pairs. They almost all the brands and if you’re unsure which shoe to buy, I will strongly recommend Dick’s Sporting Goods. It’s a lot easier to try on and feel what works best for you.

Great store you can find anything you need for outdoors best BIKE SHOP repair

They did a great job keeping up with the holiday rush! Great service. The store was clean and fairly organized. Although they didn't have all of the products I was looking for, they had a great selection of other products. The cashier was super nice and the folks that helped in the shoe dept were super attentive as well.

Edwin is a good manager. He helped us with our golf items. Very nice. Very pleased with his staff behavior

Only spot you can buy some real sport outdoor equipment. Online equipment is so hard to purchase. I cant get a feel for the product. I was in search for some real bikes. Jacob was the man to go see. He was great with information and advice on choosing the correct bike. Thanks Jacob. Edwin was also there too help. The team at shop is set up for the customer. Try getting that kind of help online with bunch of fake bots. I want to personally thank Jacob and Edwin for going the extra mile. I will be doing all my outdoor shopping at this Streets of Woodfield location!!!

Always loved to come here and shop. It's organized and staff were all nice and accomodating.

The place is huge!! Very little staff to help though, and fishing selection is not the best. Overall a good one stop shop for sports and outdoor equipment. Do your research beforehand!

I wish I knew the name of the lady who assisted me. I needed a pair of gloves because I was going to an outdoor event. The gloves weren't out yet but she went into the back and brought out multiple pairs for me to look at. Amazing customer service.

Dylan helped me with my purchase in the shoe dept. He was informative making sure I was aware of current sales and all the color options available for the shoe I wanted. Great service overall.

Unlike few months ago, store us well stocked and they have Ok sales to look at. Place was not busy but we still had to ask someone to help. Overall recommend for size amd selection.

Lovely, large and lavish -- are the words that come to mind. Empty also comes to mind as i was surprised to see the store quite empty on a Saturday evening! Well stocked and presented departments.