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Frequently mentioned in reviews: staff (88) hospital (79) care (59) nurses (43) time (34) people (32) doctor (29) pain (28) doctors (28) nurse (24)
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  • 1/5 Dan.c 2 years ago on Google
    These people leaving 5 star reviews have only encountered staff o their birthdays and holidays ๐Ÿคฃ staff is absolutely appauling . They bring more emotion to work then medical knowledge and empathy. Talking about empathy...they show very little care to patients and only themselves. They are also so aware of patients needs that they make tou wait journey without water, food or pain relief. Next Time I'm injured I'm going to my nan's house not this piece of trash pathetic excuse for a "hospital" don't waste your precious time at this disgusting pathetic hospital.
    21 people found this review helpful ๐Ÿ‘

  • 1/5 Em J. 1 year ago on Google
    Heartless administrative staff. Having checked visiting times and conditions, I arranged my day to come to sit with a loved one who is in an induced coma at the ICU. I arrived at 6.50pm. I had an appointment elsewhere at 7.40. The reception girl - Georgia - stopped me and said she needed to check if it was suitable that I go in. Being a medical professional and having worked in hospital settings I know the type of admin she was channeling. I could feel it in my bones that she was going to use this occasion as a way to obstruct and ride on her self importance. Five minutes later she returned and said that at 7pm (5 minutes later) they were planning to do nursing handover for 30 minutes. I asked to please just give me a few minutes with my friend. I just wanted to be by her side long enough to say a prayer. She insisted that I couldnโ€™t go in. I begged - please can they not do handover for another patient. Georgia would not budge. I began yo get emotional and cry and said she was cruel and was power tripping. I asked her name and wanted to see her badge which she wouldnโ€™t let me see. Hospitals are made depressing by having people like this be who extend the rule outside usual bounds just to feel they are important. I left in tears and said prayers at the entrance of the hospital. I hope I get to see my friend again.
    15 people found this review helpful ๐Ÿ‘

  • 1/5 george r. 9 months ago on Google
    One of the worst emergency departments I have ever seen in my life. Waited for 4 hours to even see a nurse. Then made to wait for 1.5hours just for someone to say sorry for the delay. Still waiting after 6 hours to see a doctor. And the waiting continues as I write this review. I wonder what the reason would be. Is it staff shortage or bed availability. But I can see empty beds and also some staff around. Itโ€™s a pity as a taxpayer I wonder where my tax is going.
    14 people found this review helpful ๐Ÿ‘

  • 1/5 Caitlyn W. 1 year ago on Google
    I had just given birth via emergency c section where my son was rushed to nicu.. The maternity ward staff didnโ€™t help with after pain except give me medication which I explained made me sick. Every time I would call the buzzer no one would come, the staff were both rude and lazy. After having such a traumatic birth I was then put in a 4 person room with monitors going off all night and my partner wasnโ€™t able to stay, they also kept asking if I had private health straight after seeing my son and being told he had a seizure. Truely the worst and most traumatic experience if my life.
    13 people found this review helpful ๐Ÿ‘

  • 1/5 Kym H. 4 years ago on Google
    Lack of duty of care relating to mental health is quite scary really. A suicidal patient with a long history of serious mental health diagnoses and self-harm to ER after being referred. Waited for 5 hours, finally saw a mental health doctor and the patient advised him that if she went home she was going to kill herself. Patient requested to be placed into the mental health ward ward for her own safety. The doctor told the patient to go home, keep working and seeing her friends. Sent her home with 5 x Valium. Very dangerous.
    12 people found this review helpful ๐Ÿ‘

  • 1/5 Dee W. 1 year ago on Google
    The cost to park in the hospital car park is a joke. $24 for 2.5 hours and today I thought I'll just go for 1hr, well I went over by 10min and it was $18.50. It's a public hospital therefore people do not have money. How can people afford to see their loved ones daily at a cost of $44 for 5hrs or more everyday. Also the car park lifts are not working and I see a review from 6 months ago saying they aren't working why have they not been fixed? My sister is in the oncology section and cannot move, she was taken for xrays and was moved from the bed they took her on, to her own bed that was not made. They didn't make the bed or check she was comfortable. I had to make her bed under her body and tuck the sheets in and then support her to fix her pillows. She cannot sit up to eat so has asked her food be put in a soup bowl so she can have it beside her to eat and the answer was no. They are giving her finger food, enough for a rabbit. I AM DISGUSTED AND GLAD I LIVE ON THE GOLD COAST WHERE THIS DOES NOT HAPPEN
    10 people found this review helpful ๐Ÿ‘

  • 1/5 Irene T. 3 years ago on Google
    It's deplorable that you will not allow Chantelle, a new mother, to visit her newborn baby bevause of covid. Exceptions should be granted to her!! It's incredibly important for mothers and babies to be together
    9 people found this review helpful ๐Ÿ‘

  • 1/5 Marcus B. 4 years ago on Google
    Never have i been treated so poorly ! This human rights violating institute needs to be closed down. At no time did they respect my wishes or even allow me to phone anyone to get a second opinion. After 8 hrs of very poor treatment they said i was ok to go. They never even treated my injury! !!!! I need medical attention but don't know what to do now. I will never return to this hell hole.
    9 people found this review helpful ๐Ÿ‘

  • 1/5 susan G. 3 years ago on Google
    It takes 10-15 minutes for nurses to come and see why you were buzzing!!! You might be dead by the time they get to you! An absolute lack of care and respect!! Very disappointed ๐Ÿ˜
    7 people found this review helpful ๐Ÿ‘

  • 1/5 Kip 1 year ago on Google
    Went to emergency Waited 3 and a half hours in heavy pain and still not treated what a joke, 2 of 3 staff not doing anything but sitting around talking to each other for over an hour. Why do they think they are so hard working I do not know, should put out to privately run, accountable people. After told staff we are going to chermside they told us that the doctor had put on the computer that he had been with us for 20minutes. Doctor are putting false time in to make it look like they are busy. Tax payers money down the drain.
    7 people found this review helpful ๐Ÿ‘

  • 2/5 Gloria W. 8 months ago on Google
    My husband was transferred to this hospital after having a stroke. Staff who did procedures on my husband were wonderful. I didn't have my heart tablets with me, so staff from ward told me to go to emergency. The 2 staff there were horrible. It was around 2am and as I was still with my husband, they told me I had to go to a motel and made me feel like I was just looking for somewhere to stay and get drug's! For God's sake, I had just come by ambulance with husband and only wanted medication to slow my heart and cholesterol tablet, which can be very dangerous if I missed them. I could understand if I was looking for methadone or something. I know you should be courteous to staff, BUT, they should also be courteous to people. Older nurse with grey hair was talking about me while I was standing in front of her. Just appalling.
    7 people found this review helpful ๐Ÿ‘

  • 1/5 DJ & Jasper f. 3 years ago on Google
    Went to the dermatologist there and asked to be prescribed hydroxychloroquine. They refused, said if I had lupus etc they would. But my condition is rare and no studies of HCQ for it. Was my only hope. 10 yrs of constant pain, no treatments for Dercums disease. A pain management at another hospital told me to get off my pain meds and get a job so my parents don't have to pay for my appointments. My condition is in the top 5 most rare and painful disease in the world. Thankfully I asked my old family GP. He prescribed HCQ on the spot. And guess what? It works, and I'm only on day 3. I cried with happiness. So to those specialists who said they could not help. You just didn't want to help. And should be ashamed of yourselves.
    5 people found this review helpful ๐Ÿ‘

  • 1/5 Martha H. 3 years ago on Google
    There has been inappropriate communication with the staff and being understood and lack of support through hospital services due to assumption and discrimination because of past statistics on certain people of certain races or standards of wealth have been a great big issue at this hospital. A certain situation has been taken out of context because of what is acceptable or unacceptable in a way that only serves people of a certain standard or race, such as, rich people. It seems that the poor people who are supposed to have equal rights as everyone else, aren't given a chance or choice anymore because people who are supposed to be helping us at the royal Brisbane women'sHospital are not skilled with people skills. I have witnessed a victim who was black be treated as if she created a situation when she never. I am being treated as if I'm uneducated and naive, when the real situation has been treated as something that it is not. I have suffered a heart attack and found out that I had been suffering heart attacks all of the week before that, I was also well over 30 weeks pregnant. I had to be kept in for a few weeks and had a caesarian birth thereafter. The staff don't even communicate well or appropriately at handover of shifts or during inpatient treatments and handover becomes Chinese whisper. I wish to have my time during my stay at hospital reviewed and correctly heard. As miscommunication is a big cause of mistreatment and injustice. I am a mother of 8 aTa grandmother ofyof 4 I am indigenous, whatever happened to treating the people of the land with respect before sitting on our land and using it for money related activities. The custodians of the land have no say and we are day by day treated as a lesser importance of the human race. Do people care? How do people care? Martha Harrison Tonight Monday 6th of July, I went to the nursery to visit my baby daughter, and I was more or less spoken to the wrong way. When I buzzed the phone to get in, I was asked who are you, who are you here for, not in a nice way, and then the nurse blurted everything out and I couldn't hear her as I was happy to see my baby girl. Then I saw that they never burp her after any of her feeds. My poor little girl was vomitting and flatulating the whole time I held her. Who made that rule? All babies are not the same. Thursday 9th July I just spoke with the team leader at the nursery where my baby is and I asked her to tell me if child safety is involved with my baby and she is now going to get the child protection social worker or whoever it is to contact me. I asked her what is this based on and she couldn't answer me, so if they're talking about when I first had my heart attack and was rushed to hospital and found out that I was having heart attacks all week before that and if my partner who suffers from anxiety and was in horrible shock at the time and was never offered any help or treatment by the hospital for shock before and after a possible death of a loved one, then yes, that is what he's guilty of. Thank you Martha Harrison
    5 people found this review helpful ๐Ÿ‘

  • 5/5 Christopher T. 2 years ago on Google
    I came here recently via ambulance with scary and strange unexplainable medical problems at the time. I thought I was actually having a stroke. All the doctors/ nurses and staff went above to beyond to make me feel comfortable and valued. They really took their time to listen to me and my concerns, we had specialists/ neurosurgeons come down also to help diagnose me as I was medical mystery at the time. To Go over MRI results etc. Really appreciated it. I had so many tests done and admitted overnight as well. They think itโ€™s a Hemiplegic migraine flare up that causes neurological problems as well as chronic fatigue syndrome while recovering from a random virus too. Iโ€™ve never been to hospital before and was so nervous and terrified as I had no idea what was happening to my body. Everyone at the RBWH truly helped make me calm and comfortable. These are all incredible people who work here. Huge respect to them all. Legends. Thanks for looking after me. They made you feel like an actual person and not just another number or case to deal with. Everyone was so lovely and friendly.
    5 people found this review helpful ๐Ÿ‘

  • 1/5 Emma 6 months ago on Google
    I honestly couldnโ€™t describe the way patients are treated in the Emergency Department and short stay as anything more than dirt. I was degraded, ignored and humiliated by nurses in short stay as they stood around having a chat whilst patients were having medical emergencies. Nurses in ED complained openly about the amount of โ€˜mental sโ€™ in today, openly swearing. I am utterly disgusted by the lack of empathy, sheer feelings of self importance that I witnessed. Am disgusted that this is public health. Train your nurses in their jobs and human decency.
    5 people found this review helpful ๐Ÿ‘

  • 5/5 Marina P. 3 years ago on Google
    I cant give you enough thank you.The best hospital the best doctors the best nurses and the best stuff . I had a surgery cant give them enough positive comments they saved my life plus everything else is just the best . Best food kind stuff very positive and clean hospital. I will recommend you to everyone always โค
    4 people found this review helpful ๐Ÿ‘

  • 1/5 Chris A. 3 years ago on Google
    I would never recommend this hospital for any health problem,they treat people like trash
    4 people found this review helpful ๐Ÿ‘

  • 5/5 Peter R. 2 years ago on Google
    This review relates to the maternity wards and staff. My wife recieved amazing care from the midwives, nurses and doctors. Each person we dealt with was professional, courteous and generous with their time. I couldnt be more impressed. Thank you all.
    4 people found this review helpful ๐Ÿ‘

  • 1/5 Amy W. 1 year ago on Google
    I was in another hospital ED for 2 days before the mental health unit would admit me here. I was only there for 4 days in total, nurses were pretty nice, the on call psychiatrist was not. She belittled me and told me I was taking up space that people 'actually in crisis need'. She did not think about what I needed. I was discharged way to early and ended up back in ED a day later.
    4 people found this review helpful ๐Ÿ‘

  • 1/5 Kristine Joy Q. 10 months ago on Google
    Rang the hospital to confirm if they have received my Doctor's referral for a breast ultrasound which was more than 2 months ago. 1st lady answered the phone, she was going to connect me to their "Appointments Department", on hold for 10 mins, call was disconnected for whatever reason. Rang them again, got an old lady on the phone who was very rude. I was trying to speak and tell her about what happened to the previous call, kept on interrupting me and didn't listen. She put me on hold for a long period of time without even telling me the reason for the wait. Didn't get back to me and just hang up. Is this how you treat all of your patients? I strongly DO NOT recommend this hospital. Lack of care and rude people on the phone!
    4 people found this review helpful ๐Ÿ‘

  • 5/5 John B. 3 years ago on Google
    Great food and nurses and doctors go out of their way to help you. Love the place Thanks
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Ryan H. 2 years ago on Google
    Birthing suite midwife's we're amazing. My partner had an emergency c section. Maternity ward staff were horrible. Our baby girl has a tounge tie. Asked multiple midwife's asking about it and they said she was fine. Our poor little girl can't get enough milk because it. Staff obviously don't like their job as they called my partner lazy for buzzing when bub woke up. C sections aren't a nice thing and the mobility afterwards is slim to none. I'd recommend to any new parents not to book into this hospital. Private hospitals will be much better. Also covid preventing fathers from staying overnight makes situations alot harder on the mother.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Donna H. 2 years ago on Google
    I have had the most brilliant care at the Royal Brisbane Hospital on every occasion that I have been admitted. All staff , in particular the doctors and nurses are caring, knowledgeable, friendly and highly professional. Guessing that they must enjoy their work and the working environment as it shows! Thank you everyone, your care has been sincerely appreciated.
    3 people found this review helpful ๐Ÿ‘

  • 4/5 Bobby M. 3 years ago on Google
    For a public hospital these guys do an amazing job. Generally 1 x nurse to 4 patients. Doctors are down to earth, friendly and approachable. Went into emergency expecting to be there a few hours, ended up staying 2 and a half days. Thanks for the care guys (and girls of course). Love your work...
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Jeanene S. 2 years ago on Google
    Total instant success with my Spinal Surgery. Out within 2 days. Brilliant Dr Ma, Neurosurgeon was brilliant ๐Ÿ‘ Ward nurses were awesome especially the younger Nursing Students ๐Ÿ‘ The food was great too. I had a very positive experience in this Hospital
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Narelle T. 1 year ago on Google
    Big shout out to all the staff at the RBWH for their exemplary care of my 85 year old mum who recently underwent cancer surgery. I honestly cannot fault the medical teams and nursing staff at this hospital. In fact all the staff from the cleaners to the nurses to the doctors and the volunteers were amazingly helpful. They turned what could have been a very anxious time into a very positive experience. A heartfelt thanks to all.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Nesma A. 1 year ago on Google
    I had two experiences with this hospital. Both are catastrophic and traumatising. First one in 2017, giving birth when the doctors there took the c-section decision too late that my baby has to stay in ICU for three days after delivery. The second experience 2 weeks ago with unnecessary appendectomy surgery and horrible post operative care with so much pain and doctors not knowing exactly whats going on and suggesting to simply open my belly again to have a look! Worth mentioning I had to go through all this while being 14 weeks pregnant. I can say that doctors there are unskilled and you can never trust their decisions!
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Tayla C. 11 months ago on Google
    If I could give less stars I would. My partner presented there in the back of an ambulance last night, he had fallen down the stairs with a very bad head injury, blood gushing out of 3 different spots, he blacked out and has a massive egg on his head. He was stuck at this pathetic hospital for 5 hours before the Dr glued his head back together, no CT's were done incase of fracture or small brain bleed, he is having excruciating pain in his back. Ipswich hospital would have done a better job than this. The nurse was good tho, she did everything she should have. If anything comes of any further scans we will not be happy.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Natali B. 8 months ago on Google
    One of the worst emergency departments I have visited. Staff is lovely though and installations were clean. However, I think the system is ineficiente or the they lack of staff (Iโ€™m not sure). I went at 8 pm for a respiratory issue, then at 2 am I was still with respiratory issue and not solution. You feel desperate when you can not breath. I decided to go home because after 6 hrs and not even a basic medicine were offered. So I went to my own bed to do the same I was doing there โ€œnothingโ€ and try to breath.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Fiona K. 6 months ago on Google
    It was expected that I be grateful for receiving life-saving surgery from this hospital when, in fact, all staff did was condemn me to a living hell. Not only did they fail to obtain my informed consent prior to surgery, but they then failed to warn of the likely debilitating outcomes. To deny a patient of the right to refuse treatment is a blatant disrespect of their autonomy.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Katie J. 4 months ago on Google
    Honestly, it was the most degrading and unhelpful experience from a medical facility that I have ever experienced in my life. I was transferred to this hospital's Emergency Department from an urgent care clinic to receive treatment and prescription to help me be capable of mobility again and aid in my recovery. The documents I brought with me, confirming my CT scan, the measures already taken to try to combat the issue, and the amount of time that I had been in severe, immobilizing pain, were completely disregarded until they were used for reference to type up my discharge paperwork. I did not receive care here. Staff watched me continually collapse while my partner tried to keep me standing and help me walk by himself to get me to the hospital bed. No assistance was provided. The nurses were rude, condescending, and dismissive. My discharge paperwork is not accurate. I had to return to the urgent care clinic the next day to receive help. I had been waiting for so long to receive care that I begged one of the nurses, crying, to just give me enough pain relief to allow me to get home. They only did this when my partner went up in arms about my inability to urinate, forcing them to do an abdominal ultrasound to find out my bladder contained over 1.2 litres of urine that I could not expel due to excessive pain. I was given no prescriptions to aid in my recovery and actually tackle the issue once I left the hospital, and was instead loaded up with pain meds and tossed into a taxi to get me out of their hair. I would never recommend this hospital to anyone and have actively cautioned others to steer clear. I was treated as though I was faking my symptoms despite providing proof of injury from the CT scan report and a letter from the previous doctor that had been attending to me. Don't bring your loved ones here. They do not care about their patients in the Emergency Department.
    3 people found this review helpful ๐Ÿ‘

  • 1/5 John S. 3 years ago on Google
    My mum died here.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Debbie A. 3 years ago on Google
    The burns unit at Specialist Outpatients Department are all absolutely lovely, professional and friendly. Could not fault any one of them.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Nadia 3 years ago on Google
    I stayed for 2 nights when I had my baby and had nothing but positive experiences with all the midwives that looked after me, especially Helen and Meg. From the birth suite to the ward everyone was so helpful and friendly with heaps of great tips and advice for looking after newborns. Food was very good, nutritious and healthy. Girls from canteen are so friendly. Overall it was a really good experience and would definitely recommend RBWH to anyone. Also I had a laparotomy (surgery)on May 2020 there. The staff, doctors,nurses and everybody else were so professional and above all caring and kind. Everything is thought of for you and is very well organised and comfortable. I was really well looked after right through from admission and after care. I would recommend going here.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Donna C. 3 years ago on Google
    I had Reconstruction Surgery in 2020. I would highly recommend DR. DARRYL DUNN & the ENTIRE Plastic Reconstructive Surgical TEAM for their care, empathy and expertise in this field. I was nervous to go into surgery but I placed my trust and life in their hands and am extremely happy with the end result. I am grateful to be offered this in the public system & very grateful to all of the AMAZING TEAM & to all of the staff.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Kelly P. 2 years ago on Google
    I was in hospital yesterday (Wednesday 10th) I was taken up by ambulance from work due to numbness in my left leg and chest pains. I was humiliated and felt like I had been judged for the size I am by a doctor who looked young and fresh out of Med school, I am booked in to have a hysterectomy in a couple of weeks and cause of my weight which is made up of muscle mainly due to the work I do the doctor had told me that me having a hysterectomy would not suit me due to the fact Iโ€™m overweight and that I would be better off having a marina. I would not recommend going to this hospital for anything as all the staff did was a blood test and cta when the results came back they sent me home and told me to concentrate on me loosing my weight.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 tantiauguridallaterradeicanguri u. 2 years ago on Google
    Worse experience ever! Went to emergency room after 4 days of agony at home. Had to wait 1.5h standing cause I couldn't sit due to the pain. The first doctor who finally visited me wasn't sure what was wrong (I had a very burning and itchy rush on my legs, arms and back). She swabbed the rush and left the bed. The nurse came over saying that they would have to take a blood test in order to identify my condition. Then the doctor came back again saying that most likely was chicken pox, but she would have asked for a consultation. Eventually everyone came back with the "second-opinion doctor" who said that it looked like chicken pox but I wasn't enough sick to confirm the diagnosis (in terms of cold syntoms and body temperature), he also said that wouldn't bother to do extra exams for further investigation and made jokes about the meds prescribed by my GP (seen the day before). Moreover, the first doctor wasn't able to collect the sample for the swab so I couldn't get those results (at least she apologized for it). In conclusion I left the hospital with the same excruciating pain, without a diagnosis because the "doctor" couldn't be bother to investigate and with the same meds that the gp prescribed.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Sonia M. 2 years ago on Google
    There was my appointment on 17the December in thoracic . They called my partner number to inform cancellation of that day which I got late the day I reached there after I cancel my work shift and they rescheduled for 21st Jan. I went today and they said it is cancelled today too and said they informed me . This is a biggest lie as I checked in my partner phone and my phone from that day till now nothing there not even in my email of notification of cancellation. This is ridiculous service. I cancelled my shift today just to be for my appointment and they said they can't do it as covid case . Dont they aware that covid case is been 2019?? Such a ridu service of that department . Confirm everything twice before you head upto . They can change any words. I would give low than 1 star if that would be option too.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 ab c. 2 years ago on Google
    Waited three hours, were finally called in, spent another two hours to be seen. Left without seeing the doctor. Extremely rude staff with zero empathy and care factor for patients. Never come across such health system. One of its kind!!
    2 people found this review helpful ๐Ÿ‘

  • 3/5 Martin W. 1 year ago on Google
    A large, sprawling complex of buildings, potentially confusing and disorienting in size. No complaints with staff and health service but, it is just a public hospital, so can't really compare it to anywhere else but another hospital. I don't visit these places on a regular basis!
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Zach G. 1 year ago on Google
    People may underestimate this hospital cause itโ€™s public. However I highly recommend this hospital as your first choice in Brisbane! The staffs here are amazing! My surgeon was graduated from Cambridge. And he really gets high technic that I didnโ€™t suffer too much pain from the surgery. The anesthesiologist and nurses are also very helpful and sweet.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Poida 1 year ago on Google
    Excellent. The nursing staff are awesome. The doctors are fantastic. Everything is always clean and tidy. Doing a hard job under hard circumstances. Give em a pat on the back they deserve it.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Matt R. 1 year ago on Google
    I recently spent 3 days in Ward 9AS with an acute infection. Iโ€™m very grateful to the team in the Emergency room, admin and of course the medical staff who took such good care of me. I was pretty sick and at first I was pretty anxious not fully understanding what the issue was. Everyone was extremely reassuring, friendly and very Proffesional. Iโ€™ve been there a few times and no matter what the situation or how busy it was nothing changed It was at all times, exceptional. Thank you very much RBH.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Emily H. 1 year ago on Google
    I was admitted under mental health. I was forced to lay on a narrow lounge in PEC emergency for over 15 hours despite 3 beds being free and refused to be given to me despite me begging due to chronic neck and migraine issues. I was admitted Thursday afternoon and did not see a doctor till after 2pm on Friday. When my husband arrived and saw the bruising, battering, Trauma, excessive force, the hospital staff said they didn't think it needed any attention. They (Hospital staff asked me) (Emily) if I was in pain. This was untrue. In all encounters I said the pain was not only bad but getting worse and I was concerned the police had broke my wrist with their excessive force. There was mould growing from the floors, dried vomit and a specimen jar in the courtyard that was unsure My hishow old. I was treated like they had to speak to me slowly due to poor intelligence. I listened to them yell and swear in frustration at other patients. If your burnt out from mental health move on!!!!
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Brian R. 9 months ago on Google
    All the staff that I dealt with in this hospital were absolutely fantastic from Emergency, Hospitality, Cleaning, Nursing, Volunteers, Admin, Therapists, Orderly and the Doctors in the ENT ward. It appears to have a culture of care, respect and compassion for its patients. Thank you to all who looked after me during my stay.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Melgiee F. 5 months ago on Google
    Traumatised going to the hospital second time around just to hear one of their senior nurse tell an intern doctor to refuse me of any further help despite being told that a CT Scan was going to be done so they can find the cause. This particular senior nurse was probably the rudest and most unsympathetic nurse in that ER Department dragging all the other caring nurses around her. I seriously donโ€™t understand why people who got sent there by an ambulance would not be given any further care at all. Obviously they are in pain of some sort that cannot be tolerated hence they are seeking help. Swear on my life, I would not want to ever see that nurse again. Hopeless. Waste of time and people getting sent home with the same pain.
    2 people found this review helpful ๐Ÿ‘

  • 2/5 Cecily T. 5 months ago on Google
    Not many TVs in vascular ward where some patients are not mobile due to amputations. None working or missing in hubby's room. Very depressing to lie in bed all day every day n night with no TV. Older patients do NOT have own devices..staff great. Was told management policy, bring your own. How, if you don't have one or were flown down???
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Ameer H. 3 years ago on Google
    My appreciation and respect to everyone who works in the hospital and takes care of patients. Thank you very much.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Ghansham S. 3 years ago on Google
    I would not recommend this hospital to who holds private health insurance.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 robyn d. 3 years ago on Google
    Wonderful ED experience. All staff caring and committed and lots of examples of teamwork between departments. We are very lucky in Australia
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Michael 3 years ago on Google
    Good experience, polite staff. Very considerate nurses.
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Mariam S. 3 years ago on Google
    The staff at this hospital are exceptional - very kind people. However, the doctor I recently saw was extremely disrespectful towards my mother. Since we walked in the doctor has done nothing but insult my mother on the basis that she was worrying too much about her daughter's health.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Lydia S. 3 years ago on Google
    This is the kind of place you never really want to go, or if you have to, never go back to! Public hospitals often have a bad name, and luckily, I've only ever had to go to this place a few times in my life, and they were always good. More recently, I've had to have the dreaded stick up nose covid test, horrible! But they were really good about it and I got the all clear sms (as expected) in less than a day.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Eli V. 3 years ago on Google
    So on the 21st of December 2020 I Went to the Ortho clinic at the RBWH to get further X-rays on my Scaphoid on left hand, they took X-rays of my collarbone and told me it was broken, already knew that due to getting X-rays completed previously at the prince Charles hospital after coming off my motorbike coming down a hill and getting my hand caught in the handle bars when flung forwards into the Ground unable to extend out our arms impact head and shoulder first (hence broken collarbone), after ridding my motorcycle back to the car and loading up, going the A&E 6 hours latter as I wasnโ€™t sure I had broken anything and didnโ€™t want to waste the hospitals time. Getting Referred to the royal Brisbane womenโ€™s hospital for the 21st of December from The prince Charles hospital on the 13th of December, was to get a better x-ray and diagnosis of possible (as this what was the most probable diagnosis from head nurse at The accident and emergency sector in the Prince Charles hospital, hence the Application of splint for immediate mobilization of left hand, as improper healing from broken scaphoid, proximal pole Can lead to avascular-necrosis and chronic pain.) fracture on Scaphoid, which is Difficult to be detected initially after injury however referral for further x-rays for in 7-14 days is common practice as itโ€™s easier to see once the bone has started to heal where the break/fracture is, common practice for fractures of the scaphoid bone. After getting the same X-ray completed on my collarbone, I informed each member of staff I needed my scaphoid X-rayed and going back to the Doctor he said no we are not taking a X-ray of your hand, and if I wanted to get an X-ray to go and see my GP, donโ€™t come back here. Iโ€™m extremely disappointed in how this Doctor (Kevin) had conducted himself and how I was treated as if I didnโ€™t know what I was talking about subsequently the duty of care from the doctor, Kevinโ€™s poor attitude, myself disgusted and disappointed me in the public health system.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Robyn P. 3 years ago on Google
    The best hospital for expertise and compassionate care and treatment. ๐Ÿ˜Š
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Sean W. 3 years ago on Google
    Best staff. Professional and caring always.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Dion M. 3 years ago on Google
    I found the caring staff here above top rate. Would go there again.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Tan M Fong T. 3 years ago on Google
    The doctor was excellent and the aboriginal support person was lovely and everyone very professional. Gas lighting courtesy of CAG Hotel Manager Edward A Collis, Kangaroo Point, Brisbane QLD Australia. QPS officers escorting were only doing their jobs. QPS Officer on desk duty at Roma Street Police Station that made the decision to admit me against my will, instead of taking crime reports I was trying to lodge...is another matter entirely.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Sam M. 3 years ago on Google
    Such amazing staff, thank you Jane
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Juan L. 4 years ago on Google
    Amazing and professional staff, from the cleaners to the nurses and doctors. Extremely grateful for their service and dedication.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Laura B. 4 years ago on Google
    My dad was admitted to emergency after having a faint after getting of a long haul flight from the United States! All the doctors and staff were extremely friendly and helpful during this stressful time! I haven't needed a hospital myself, but I'd definitely want to go here if I had to!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Damon M. 2 years ago on Google
    5 STARS! What an amazing team of midwives at the RBWH! Lauren and I had our little boy (Leo) delivered by the team this week and the women at Royal Brisbane made it such an incredible experience. Very well educated , loving and caring team. Special mention to Karen, Jo, Holly and especially Naomi. Would definitely recommend anyone to this hospital and the government need to take note and hire more people for their workforceโ€™s like this team of EXPERTS. Anyone tossing up whether to choose to go with private or public system then I would definitely say our experience with the public system and this team of midwives was a very memorable one.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Hannah M. 2 years ago on Google
    Wonderful experience at this hospital. Nurses, doctors, cleaners, admin, security and all staff we met here were absolutely lovely. Sooooo much better than the Mater Private Hospital! Will definitely feel confident going here again or recommending to friends or loved ones.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Hayley D. 2 years ago on Google
    Where do I start? The nurse in ED ignored me when I said theyโ€™d need an ultrasound to get a cannula in - she managed to hit my radial nerve and now I have possibly permanent wrist damage. Young, condescending doctor telling me I didnโ€™t have a condition I was admitted with until older doctor said so. Fact my discharge summary says Iโ€™m a smoker when I am indeed NOT a smoker and never have been (โ€œrecommend GP gives Quitline informationโ€) and it is also missing the vital parts where they caused me damaged and other parts of information. I now have a long road to recovery with my wrist (at my own cost of course) and a long administrative process to have my file corrected so that it doesnโ€™t say I am a smoker - last thing I want is to be put at the bottom of an emergency list because they think Iโ€™m a smoker and theyโ€™d rather try to save a non-smoker. Absolutely insulting and a joke I have to โ€œapplyโ€ to have this changed through a very long and lengthy document process. I will not be going to this hospital again and recommending others donโ€™t also.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Mike C. 1 year ago on Google
    My wife and I attended RB hospital morning of the (8/06/2022) I have absolute praise for my few hrs in emergency. They were quick, efficient and caring, the nurse was Vikki Looker and the Dr was Adam. After having been a School Principal in State and Private Schools, I am well aware that the emotional treatment given to a parent/patient is one of the big answers to a problem, and by your attitude you can either increase the fear that already exists or bring calm. Both Dr Adam and Nurse Vikki showed their understanding and knowledge without coming across as aloof and or superior. Although very professional, their smiling, friendly faces helped calm our fears. Thank you Royal Brisbane hospital for such a great teamโ€ฆ
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Timothy B. 1 year ago on Google
    I checked myself in to emergency with excruciating abdominal pain. As I suspected, I had appendicitis which led to an overnight stay after my initial surgery/appendix removal. I personally found all staff from the RNโ€™s to DRโ€™s excellent, being attentive, empathetic and overall professional and warm. My first layover in a hospital ever in 38 years so I was naturally nervous, and the staff were brilliant. Well done team and thank you to all who cared for me.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 LH 1 year ago on Google
    My mother has been in and out of RBH for about 3 months due to complications from previous surgery at North West Private. The doctors and nurses in Ward 6A looked after her exceptionally well before they moved her to Stars Rehabilitation where she was also looked after very well. The Social workers at RBH are extremely helpful as too and do a wonderful job.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Amber B. 1 year ago on Google
    I went into labour on the 10th of December 2022. The care I received was amazing. The communication was top tier, and the emergency care needed for my baby (born stunned) was thorough and communicated clearly with me and my partner. I want to thank Midwife Ellie in particular, for her coaching through labour and support afterwards as well. She made sure I was comfortable, fed, and feeling safe. Wonderful staff and wonderful care throughout such an intense and vulnerable experience. Thank you RBWH!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Eliza R. 1 year ago on Google
    Used the RBWH for my entire pregnancy and birth. We were with the phoenix team and all the midwives were amazing so kind and just made everything less stressful. I also had to catch the bus to and from and it's a really good station and nice and close to the hospital entrance would definitely recommend their maternity wards to anyone
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Spandan M. 11 months ago on Google
    Definitely better than Caboolture Hospital, but still a long way to go in terms of decision making for the doctors, my wife had to visit the emergency 3 times before she received proper medication and medical treatment. If a patient is unwell then should make sure that patient first fully recovers before sending home. It causes a lot of anxiety for the patient and the family if patient keep running back and forth between the hospital and home. But still appreciate what you did for my wife, am grateful. Just wish it was a less hectic and disruptive..
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Brett M. 11 months ago on Google
    I had to have an operation on Friday 9/6/23 I ended up sitting in the SDCU waiting area and was so impressed by the staff in this area how they go far and beyond their duty to help patients with there individual needs and requirements with such a friendly happy nature . They are such a awesome team of people who get a busy full on job done with such a friendly happy caring nature.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 robert c. 10 months ago on Google
    Went to Emergency on Wednesday afternoon, and then to coronary care unit (floor 3) until Friday afternoon. The whole team from Georgia, Nick, Anne and every other doctor and nurse i had interactions with or I observed as they performed their duties to other patients was outstanding. Well done guys. Customer care and professional service was showcased everyone minute I was at RBWH. Queensland Health you have a great team. I hope you know this and the staff all get the accolades and praises they deserve. Well done. Keep it up. Rob Ciocca 30 June 2023
    1 person found this review helpful ๐Ÿ‘

  • 1/5 aster m. 1 year ago on Google
    My 70 year old mother broke her wrist and when they took off the cast, they didn't take a final x-ray. Her physio sent her off to get xrays to assess and it's not completely healed. I'm shocked and appalled that this level of care is considered "above board" in a first world country. This might be another case of bad continuity of care as people are passed around ENDLESSLY in the public system. This is being addressed by my mother going in to discuss why this was not done.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Kay F. 10 months ago on Google
    After attending A&E on Sunday at RBWH, I'd like to say a big thankyou for the wonderful care you gave. From the Virtual ED to the A&E short stay ward. All the nurses, doctors and supporting staff were very caring and professional. Your time and empathy made me feel safe with you. Thanks again
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Wicus R. 9 months ago on Google
    I only wish to confirm an appointment, yet I've been on hold for the past 2.5hours since I have not received a callback in the last 24 hours. Stop thanking me for my patience, of which I don't have any left over. How long could this queue possibly be ? ... or is there actually no-one answering the calls.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Catherine H. 9 months ago on Google
    I finally have the time to write a review which is almost a year ago, but I really wanted to take the time after having my baby to say Thank you to my experience with such amazing people! I had complication during 36+ weeks of pregnancy where my kidney was no longer draining due to scar tissue and my son laying so heavy on that side. I had to go to the ED in the morning and of course I knew waiting time will be long and I was a little scared BUT everyone was so helpful and lovely from the start! I had to have a Nephrostomy done around evening time and all surgeons as well as the nurses looked after me so well even tho I was in a lot of pain I remember our conversations. Once that was done I moved to the Marternity Ward (D) I think it was and all midwives look after me so well especially Marlynn (I hope I spell her right but she was a cool surfer girl) and another younger girl which by now I forgot her name but she did mostly night shifts which a cool Thursday outfit and we always laughed and had some jokes when they came in! They hoped I would give birth at the RBWH but I choose a different hospital already which If I didnโ€˜t, I would have loved to have them both as my midwives!!!! Thank you very much for my week in Hospital to brighten um my days and taking my headphones off while sleeping haha! Furthermore, I would like to say THANK YOU to Urologist Outpatien Department too as the Admin Lady was so lovely everytime I came in as well as the Nurse and the Guys (I forgot the names I am so sorry!) who changed my dressings weekly, you guys made me feel so good and welcomed especially after the birth of my son I had to continue going there until my Nephrostomy Tube came out. Amazing experienced and they all remembered me and my name and everything which made me feel safe and special! Thank you!!! PS: The food in the room was also surprisingly great! and of course thanks to the amazing cleaners who make sure everything is spotless, you guys get easy overlooked but not for me as I know you worked very very hard! Lastly, I had to come back after 2 weeks as I catched Influenza but the ED nurse knew me straight away and helped out which again was amazing service and I luckily could go home the same day x RBWH I had a great time even tho I was in a lot of pain! Thank you to all the amazing staff, cleaners, doctors, nurses who work 24/7 to keep us safe! Catherine Hafke + Elijah x
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Julie B. 10 months ago on Google
    Visited the ED today with my daughter. From the triage nurse, the ED nurses and doctor then the short stay staff, I canโ€™t say enough how professional and friendly all the staff were. Thank you for caring.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 sebastien c. 9 months ago on Google
    5 stars well deserved, those people care, are dedicated and attentive. I was there for 5 days with broken ribs and collarbone, stayed on level 7. All nurses took great care of me, Jo, Justine and many more, all specialists that took care of my case were really knowledgeable and really took time to explain what was going to happen moving forward. Couldn't ask for more. Thanks everybody for going above and beyond. Seb.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Taina W. 9 months ago on Google
    After being completely neglected & mistreated by my (LOCAL) Redcliffe hospital my girlfriend came to Royal Brisbane ED who had seen her within 10 minutes of arrival for a cyst rupture, the team here prioritised her & refused to have her go home due to concerns and are actually proactive with doing something about it. Ward 6A North nurses (Katie and so many more i wish i remembered more names) have been amazing. The doctors (DR TANNAH - SURGICAL TEAM) are efficient, professional and genuinely care!! My girlfriend had ongoing pains for the past month and redcliffe surgical doctors and nurses did little to nothing, were rude & highly incompetent however we had progressed with plans and pain management within the the first 2 hours of being at Royal. Absolutely amazing team, I will never recommend another hospital. These guys deserve so much more recognition for their duty of care towards inpatients and outpatients! โค๏ธ Bless you all!!!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Wilma T. 8 months ago on Google
    Had a wonderful experience throughout my Antenatal Care through to Post-partum at Royal Brisbane Women's Hospital. From the Midwife appointment, Obstetrics reviews, right through to Birth Suite, Wards 6B (South) and Obstetric Review Centre including all the administrative staff, nurses n doctors. I am truly grateful and thankful for the amazing help during my term. Georga from Ward 6B and Ying ying from Birth Suite, admin girls at Birth Suite , Philippa from ORC, you ladies are truly God sent angels ๐Ÿ˜‡
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Gregory C. 8 months ago on Google
    The specialists here are the worst. Have been run around for three years here and none of my conditions have been properly diagnosed or treated. Just constant reviews. It appears they are scamming Medicare payments from Federal Government funds. And due to Queensland Healthโ€™s garbage catchment rules I cannot be assigned to another hospital. Will be contacting the media to expose the absolute disgusting treatment I have received here as if it is happening to me it is likely happening to others. Expect my side of story to be public, but some nameless โ€œspokespersonโ€ to release a generic statement saying nothing.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Amith M. 8 months ago on Google
    I was having a medical emergency due to a breathing difficulty. After calling 000 and an Ambulance arrived within 15 mins and after the intial diagnosis at home I was given medication to control the symptoms. Then, I was taken to RBWH and treated very well for 12 hours. I'm greatful to everyone who took care from home until discharging. As it was the first medical emergency in Australia, I was really worried when I was feeling sick. But, everyone who encountered in the process explained the process clearly so I was confident. And, the staff delivered as explained. Thank you and I really appreciate. Great service and also the environment.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Sandy L. 7 months ago on Google
    Do NOT come here for mental health issues. No matter how severe they are, you will be triaged as least priority and made to wait at least 4 hours to see a nurse, and then several more to see a doctor or social worker. Last time I came because I had psychosis and was terrified of being harmed or murdered and told them I couldn't stay home alone because I was too scared of going back there and had literally no support network. They made me wait 7+ hours, only to tell me that they could not help me. So I had to leave and find some random public place where I would be able to hide and at least feel safer than at home. I hadn't slept for days because I felt so unsafe. But they practically made me homeless despite the fact that I have somewhere to live. I just needed somewhere alternate to stay for a short time until my psychosis and panic got better. But all this hospital is interested in doing is persecuting people who are on community treatment orders and forcibly drugging them then kicking them out to whatever bad situation they find themselves in. Now I'm still scared and hallucinating and also suicidal because I know that no help is available for my illness or circumstances
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Katherine C. 5 months ago on Google
    I was so lucky to birth my daughter at the Royal Brisbane and Women's Hospital. My midwife from the birth centre was an absolute star, Louise Oberine. The birth itself wasn't how I planned as I didn't go to labour naturally but we all adapted to the circumstances and I can only be grateful for each of the nurses and doctors involved including Dr Fleur who delivered by baby girl and all the midwives who looked after me before and after birth and the midwifery student Emma, the sweetest girl I've ever met. The 6 weeks aftercare with Louise were fantastic, she not only looked after my physical wellbeing and my baby but also my mental health during this challenging period. I can only be forever grateful for having been looked after so well. Thank you!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 John den Haan (. 4 months ago on Google
    The paramedics, doctors and nurses at this hospital didnโ€™t just save my dad, they also patched him up in a way I never thought possible. From a heart attack to being out and about in under a week is nothing short of a miracle. Exemplary care.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Jan J. 3 years ago on Google
    Firstly, thank you to Dr Isaac and Dr John for being such a great Doctors. Secondly thank you to some great nursing staff who looked after me and cared for me really well. Despite the circumstances of being diagnosed incorrectly the first time I was there. I really appreciate all that has been done while I was there.

  • 1/5 Paige M. 3 years ago on Google
    NO STARS. I was wrongfully diagnosed and treated appallingly. I was spoken down to and patronised. Came into emergency with excruciating foot and leg pain, was in an out of consciousness and nauseous, at my house that morning my feet were changing from dark purple to white and I was scared that I was going to lose them thatโ€™s why I called the emergency to see if I should come in so I did, stupidly. The doctors and nurses did not listen to me about my symptoms or anything I was saying, they had already made their mind up that I was schizophrenic, which is completely untrue of course, (I heard them talking about me behind my back when they thought that I was sleeping but I heard the whole thing) When one of the male doctors or nurses came over I asked him if I could refuse to go to the mental health ward, he said I have no choice and they will have to medicate me if I challenge them, I was terrified. Then still in excruciating pain and still wasnโ€™t given any water or painkillers, I was made to walk to the mental health ward and they were taunting me saying things like โ€œoh yeah youโ€™re fine, look you can walkโ€ and then giving each other looks, and was followed by the security guard they had obviously told him to. I was in complete agony yet they still made me walk the distance. I was then put in a room for 7 1/2 hours, I was locked in with no water, no pillow, no blanket, no bed, nothing. A girl about 20 years old with a potty mouth (I heard her from my room using the F Word numerous times to her colleagues) who was so rude and had an attitude interviewed me about my current mental state and some very very personal questions which I was forced to answer but had no relevance whatsoever, she was getting aggressive with me verbally and challenging my answers to her questions, huffing and puffing and rolling her eyes, which at that point I became extremely anxious, stressed and scared, which made the pain way worse and yet still wasnโ€™t given water or painkillers. I was left in there all alone crying my eyes out for hours wondering where they were what was going on, and no answers at all. After getting my mum to constantly ring them to tell them to let me go and ask what was happening what was taking so long, a nurse finally came in and I told her that my mother and I over the phone had been googling my symptoms and came up as a fibromyalgia, the nurse agreed with me and then said that I can go. No one walked me out, I was made to walk out by myself, I wasnโ€™t given any discharge papers and I was never given a wristband with my name on it identifying who I was. Two days later which is today, my feet are black, one is fused to my ankle I canโ€™t move it, it is throbbing, I cannot walk at all and funnily enough I have been told to go back to hospital again which I absolutely will not. I am never setting foot in that hospital ever again, I have written a formal complaint detailing everything about what happened, how I was treated, about the staffs conduct and disgusting behaviour and treatment towards me, about Dr Thomas and his lack of empathy and lack of knowledge and also the other doctor Who threatened to admit me to the psych ward and drug me. I WILL be taking this to the highest person possible. I am definitely traumatised by this experience, when I got home I couldnโ€™t stop crying, I couldnโ€™t believe that I was treated less than human. I have no idea why they treated me this way, I come from a well respected family, with more theyโ€™re enough funds and determination to take action against this situation. Absolutely disgusting you should all be ashamed of yourselves.

  • 5/5 Edward B. 3 years ago on Google
    Great service

  • 2/5 Peter B. 3 years ago on Google
    Was at the hospital yesterday and highly disgusted at the cleanliness in some areas. The cafeteria area floor was very dirty, rubbish bins overflowing and some of the tables still had rubbish on them. I am listening to the Covid update on television now and am wondering why they are not more proactive with cleaning at the RBWH. You go to the shopping centres and cleaners are constantly walking around wiping tables, emptying rubbish making sure everything is clean. Staff are very friendly and helpful but this would impact on them as well.

  • 1/5 Joel H. 3 years ago on Google
    They turned over 200 people away last night who where lined up for a Covid test after returning from Victoria. Some had been there for over 3hrs. We are 12 months into this pandemic. Not sure why they didn't call in more staff to keep testing past 9pm. On the phone we were all told that if you got there before 9pm they would test you. Let's hope there were no cases in that line.

  • 2/5 wzhyll 3 years ago on Google
    Best oncology care!

  • 5/5 Sharna H. 3 years ago on Google
    Very nice staff. Very clean hospital. Did not have to wait long to see nurse. Thank you ๐Ÿคฉ

  • 5/5 angela p. 3 years ago on Google
    A good hospital my dad was here one time and they treated him good. this artwork entitled the โ€˜Bathersโ€™ was created by the sculptor Phillip Perides in 1988 it was located at the top end of the mall near George street and was removed from the Queen Street Mall in Brisbane city CBD in 2000 as part of the mall renewal. โ€˜Bathersโ€™ was relocated/moved to the Royal Brisbane Hospital in the Mothers section.

  • 5/5 Michelle L. 3 years ago on Google
    I had a c-section in October 2020 and cannot fault the amazing care I received. All of my needs and my baby's needs were met whenever required, the food delivery service was great (and good food too!), if I was in pain they always made sure I was comfortable, and my room was always clean. I'm super happy with my care from the maternity ward and how lovely the surgeons that performed the surgery were, and how quickly I healed and was able to go back to normal in less than a week, I'll definitely come back here for our next baby!

  • 4/5 Mark T. 3 years ago on Google
    Only patients allowed in due to Covic other than that good

  • 2/5 Haha H. 3 years ago on Google
    Lacking in lots of ways Haematology Product are giving way to late in the day so there is little Energy for Exercise very hard to actually talk with your Specialists just really needs a makeover when compared to Gold Coast University Hospital

  • 1/5 mandeep s. 4 years ago on Google
    If you wanna waste your time.then go to orthopaedic department and BOOK APPOINTMENT WITH DR.HALT.if he canโ€™t handle the patient on time then why take too many appointments.

  • 5/5 Atlantis R. 4 years ago on Google
    Modern facilities and very friendly and professional staff.

  • 5/5 Keith S. 4 years ago on Google
    Fantastic caring nurses and doctors

  • 5/5 Tristan P. 3 years ago on Google
    Life saving. Saved my dad's life. Thanks!

  • 5/5 Manoj T. 2 years ago on Google
    super clean and good painting on the waiting rooms

  • 5/5 T Q. 2 years ago on Google
    Wonderful Doctors, nurses and admin at the Maxiofacial and 23 hour ward. Highly professional team of care workers whose focus is on the patient and their needs.

  • 5/5 Captain A. 2 years ago on Google
    They saved my life. The staff have been, consistently and across-the-board, excellent. My radiation oncologist (Dr Charles Lin) is a really fine doctor, and an even finer human being. And the ENT Specialist Dr Sarju ("Sarge") is wonderful too - cool, warm, smart, transparent. They give me hope for us as a species :)

  • 5/5 Josh C. 2 years ago on Google
    Great caring effecient hospital, very clean and respectful. Would love to see the hospital expand and create more beds, as their is plenty of old empty buildings that can be re-used

  • 5/5 Deborah M. 2 years ago on Google
    Thank you to the wonderful staff at STARS. My experience yesterday was one of utter professionalism, courtesy and kindness. Wonderful caring staff.

  • 5/5 Daniel H. 2 years ago on Google
    Amazing service and friendly staff keep doing a fantastic job

  • 5/5 Apartments on Connor Fortitude V. 2 years ago on Google
    I came into the emergency ward a couple of days ago as I fell off my e-scooter and one knee in particular was quite a sight! Everyone I dealt with, from reception staff, nurses (Amy and David were particularly lovely), the guys in the X-ray room, the kind doctor and senior doctor - I was blown away by the level of compassion and competence from everyone. I am grateful to the incredible health / medical team who, although it was quite busy, everyone was so friendly and kind. Thanks for sewing up my splattered strawberry knee! Kindest regards, Coby Lee Beel

  • 5/5 Sheree H. 2 years ago on Google
    All the staff on the Neuro wing are absolutely fantastic. My husband was in the wing for a week and I cannot fault the care that he has received. Although the outcome is not what we would have hoped for the compassion showed to us as a family was wonderful.

  • 5/5 Judy A. 2 years ago on Google
    I was very happy with the service in all aspects of my treatment from start to finish. Just could not fault them. walked into the hosp until the time I was

  • 5/5 Hannah L. 2 years ago on Google
    This hospital was very good. I had to take my partner here due to him cutting an artery in his hand and being send over from the prince Charles hospital. The nurse at the Emergency department counter was very helpful and even helped me when I started to faint and walked we over to a chair. The staff were able to get my partner in in under 10 minutes. I recommend this ER if you are in need of urgent help.

  • 5/5 penny h. 2 years ago on Google
    The RBWH staff have been incredible to my father who turned 86 today, 1st Feb 2022. Despite him having a broken leg and advanced Alzheimers, he has been treated with the utmost kindness. Staff have been playing his favourite music, and humouring him. Today, they had balloons and HB birthday messages in his room for him. YOU ALL ROCK at RBWH. There is a pandemic, staff shortages and you never waver in your care. To all staff, thank you from the bottom of my heart.

  • 5/5 greg s. 2 years ago on Google
    The nurses in ward 9BS are fantastic.they had to deal with very difficult cases with total professionalism. The roast port meal was absolutely delicious as it was very tender with good fresh vegetables.

  • 5/5 Trailsigns O. 2 years ago on Google
    Kudos to the hard working staff, all are very friendly and supportive. Shoutout to 6b north/south midwife and nurses. They are all amazing! We are super thankful!

  • 5/5 Rebecca D. 2 years ago on Google
    I spent an unexpected 24 hour period in the ED here recently, and I experienced such good patient care! Every doctor, every nurse, and the wonderful nurse-practioner Luke, showed such concern; listened to and cared for me; and I felt so safe and supported while we figured out what was going on. Thankyou!

  • 5/5 Elizabeth C. 11 months ago on Google
    I cannot thank the nurses at RBWH enough, I had laparoscopic surgery, was extremely nervous and emotional, all nurses I met were incredible and so understanding. A special thanks to the nurse Emma ๐Ÿ’›

  • 1/5 Stephanie L. 10 months ago on Google
    Got horriblely traumatized the medical staff.If I can, I gonna give 0 star. I can't move at all because my legs were freezed when the consultation ends. The hospital staff thought I did not cooperate. But in fact, I really can't move! Then the hospital called som e security, finally I thought someone can help me to walk. It turns out they refused to give me a hand! I was slipping myself out of the consultation room as a result. What made everything even worse is, every staff thought I misbehaved. Then I had panic attacks in the meeting room because of the incident. My body was totally freezed, even worse. No one helpd me at all. And when I have to shout out to get my phone back from the mental health unit, the staff was thinking I am naughty again! Once I get back my phone, i need to call beyond blue to ask the counselor how to get back to walk. I was discharged at 0015 but I went back home at 330. I was left totally helpless and suffered from panic attacks in the waiting room for a few hours

  • 5/5 Kerri S. 10 months ago on Google
    I would like to thank the Royal Brisbane hospital for their wonderful care, concern & excellent communications. Our son had surgery & just spent 2 days in icu. He is now recovering in the specialist ward on the 8th floor. We are so grateful to you all. Special shout out to nurse Craig in icu.

  • 5/5 Tahnee H. 9 months ago on Google
    The nurses and doctors in the emergency ward were amazing. Everyone that I encounted showed genuine care and was very accomodating of my baby who I was feeding. They also worked with an incredible efficiency, professionalism and sense of ease. Thank you.

  • 5/5 christressa l. 9 months ago on Google
    Absolutely fantastic care from all the staff from cleaners, volunteers, Nurses, Doctors and Specialists up in Ward 7B North!!. You guys are awesome ๐Ÿ‘Œ I spent almost 2 weeks in bed being monitored 24/7 by some of the best people I have had the pleasure of meeting. To each and every one of you Thank You !!๐Ÿ‘๐Ÿ‘

  • 5/5 Maureen D. 8 months ago on Google
    My husband was airlifted from Hervey Bay to the Royal Brisbane and Womens Hospital for higher care. On arrival he was placed in 9South. The thoroughness, professional care and friendly attitude of the staff was so impressive. The surgeon came to see him soon after his arrival and the communication throughout his stay was excellent. After surgery we were given a written report followed by a visit from the surgical team. The discharge paperwork detailed all aspects of his stay and was so easy for us to give his local GP on his return to Victoria. Our sincere thanks to all who cared for Leo in any capacity. Maureen and Leo Dagge Kerang Vic

  • 5/5 alex x. 7 months ago on Google
    I did my collarbone fixing operation in orthopedics outpatient, Dr. Youn did it for me, now my left shoulder looks the same as the other one, just need more time to recover and exercises to get its function back. I wanna say thanks to all the staff helped me with this surgery, Catherine I think she is the head of nurses there she kindly comforted me, 23 hour ward is a place make my surgery goes easy and not that painful, I received kindly caring and help from Kim, Suzy, Nancy, Allie, thanks to my anesthetists Victoria and Marian, Andrew the physio gave me explicit instructions of how to recover, there are still many staff I canโ€™t remember their names but offered me a lot of caring and emotional support, I wanna say thanks to them all sincerely, you not only fixed my broken bone but also gave me a warmhearted experience.

  • 1/5 Lindsay R. 7 months ago on Google
    One hour wait , very expensive parking, nobody cares !!! My partner and I had booked our 39 weeks pregnancy appointment and when we arrived the place was full of other mothers already waiting for the appointment and itโ€™s very frustrating, the woman department could to send a sms or call the the patient to say about the late appointment. Other point is , the hospital donโ€™t provide voucher to use in the parking when this kind situation happenedโ€ฆ very irresponsible . English is my third language hope this message is clear

  • 5/5 Helen C. 7 months ago on Google
    I spent the day in Emergency after a nasty accident; and subsequently an afternoon in orthopedics. All staff were joyous and helpful. The medical care has been brilliant. Thank you

  • 5/5 Clinton M. 6 months ago on Google
    The staff in this hospital are some of the most knowledgeable, caring, and proficient professionals in the country. I'd go so far as to say this is the best hospital in the state. There are too many individuals to name specifically, but the Matetnal Fetal Medical unit, the surgical team, and the Neonatal ICU have been a source of strength when we needed it, compassionate when it was called for, and, most of all, plain old good at their jobs. They literally saved our daughter. She only exists because of the people working here. Nothing else can matter more than that.

  • 4/5 Anula D. 6 months ago on Google
    I would like to say that I had a beautiful experience with the nurses. Everyone looked after me so well with lots of care and concern. The only problem is the entrance to the royal Brisbane had 2 entrances. The second one was for the staff. Because it was raining that day my husband and grandkids quickly ran to go inside the second entrance but a staff member chased them saying its staff entrance only. So they have to go in the rain through the main entrance. I don't see the point because everyone ends up together. This lady was pretty rude who didn't care about the eldery and was happy to see us wet.

  • 5/5 Maddie G. 6 months ago on Google
    I had a positive experience at the emergency department of RBWH. After spending most of the day in the ER I felt well cared for by all staff who were friendly and attentive. I felt thorough care and explanation was provided to me about my concerns. Overall mine was a great experience from intake to discharge.

  • 5/5 Brian L. 5 months ago on Google
    Arrived at ED late Wednesday evening. Was seen in 10 mins. So busy in ED but these guys kept their cool and professionalism. What an amazing job they do and kudos to staff of ward 9a. Wonderful people .thank you .

  • 5/5 Tania R. 5 months ago on Google
    RWBH is an outstanding hospital and we are so thankful to all the amazing staff. The doctors in ER, Haematology, Cardiology, Respitory and ICU are outstanding, professional, caring, and experts in their fields. The nurses have all gone above and beyond to look after us. We feel grateful to be under the care of the RBWH and their amazing wonderful teams.

  • 5/5 Mark L. 5 months ago on Google
    Dr Sherina (?), her surgical team, admission team, preparation nurses, post operative staff all through to the food and cleaning staff can be summed up in one word- AMAZING. I could not find even a slightest item of concern - THANK YOU. RBWH is unequivocally in great hands.

  • 5/5 James W. 4 months ago on Google
    Amazing stroke unit. Took fantastic care of my partner and me while I was here. They were comprehensive, quick to respond. We felt very lucky and privileged to have access to this great service.


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