Aquarium Zone Ballina image

Aquarium Zone Ballina

Pet store Aquarium

👍👍 Great time picking up my daughter's new axolotl. Very helpful, good information and options. We'll be back when I upgrade my tank 👍🏻 People often mention fish, Great, helpful, shop, great, tanks,


Address

18 Southern Cross Dr, Ballina NSW 2478, Australia

Website

aquariumzone.com.au

Contact

+61 2 6686 0002

Rating on Google Maps

4.80 (64 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9:30 am to 5 pm
  • Wednesday: 9:30 am to 5 pm
  • Thursday: 9:30 am to 5 pm
  • Friday: 9:30 am to 5 pm
  • Saturday: 9:30 am to 2 pm
  • Sunday: Closed
  • Monday: 9:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: fish (32) Great (6) helpful (6) shop (6) great (6) tanks (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kerry F. 1 year ago on Google
    Great time picking up my daughter's new axolotl. Very helpful, good information and options. We'll be back when I upgrade my tank 👍🏻
    2 people found this review helpful 👍

  • 5/5 jbrowneman 1 year ago on Google
    If you’re looking for fish then this is the place, with a massive variety of tropical and cold water fish they also have everything you need to make aquarium fishy. With friendly owners who can sort out any Aqua related problems.

  • 5/5 Peter T. 3 years ago on Google
    Awesome aquarium shop, loads of different fish, goldfish, freshwater tropical and marine. Very experienced couple running the shop, very helpful and friendly. The only place for aquatic stuff, in the Northern rivers. Helped me set up our tank with plants.

  • 5/5 Samantha D. 3 years ago on Google
    Rebecca was very professional, friendly, helpful and knowledgeable . I felt comfortable browsing at all the amazing fish and products for a while before asking her lots of questions. She happily shared advice while busily working away. She encouraged me to venture out of my beginners comfort zone and I got my first discus fish so was very excited, especially when I could use Zipay for all my items ! Thanks for the great experience . I will be back soon 😊

  • 5/5 Abigails S. 3 years ago on Google
    Such a lovely family run company, the owners gave me so much help and good advice on tanks, fish, food, filters, everything! Such a huge range of beautiful fish and tanks, good value for money and no one tried to up sell me things I didn’t need. Thanks again my fishies and I love this place! 😁

  • 5/5 Tony 3 years ago on Google
    Beautiful, knowledgeable and friendly owner with an amazing business and lots of amazing fish, tanks and plants to choose from. Highly recommend anybody considering getting into fish or expanding their collections to go here.

  • 5/5 Elizabeth K. 5 years ago on Google
    What a Great Place , the owners are so friendly and helpful .. not to mention patient . My daughter HAD NO IDEA what fish to put in her new tank .. she thought all the" FISH were SO AMAZING "( In her 11 year old words ) she couldn't choose. Bec the owner brought her back to reality and what was practical and pretty to look at . Gave us great tips on how to MAINTAIN the tank, we can't wait to go back and just Stare at the AWESOME FISH TANKS. Great Family Run Business , you will always find one of their cute kids somewhere in the store !

  • 5/5 Heather G. 7 years ago on Google
    Trent and Rebecca have a huge range of fish at reasonable prices and are always happy to help with any queries we have. I've purchased several fish from them (including an eel tailed catfish that we couldn't find anywhere else!) and they're always happy and healthy. I recommend this shop to anyone who needs aquarium advice, tanks or almost any fish you can think of.

  • 1/5 Joanne A. 6 years ago on Google
    Bought 3 fish recently from Ballina Reef Aquariums and within 5 days one of them had died. It was unwell when I got it, never ate and had swim bladder issues. The tanks were dirty the first time I went in and fish were dead/dying/eating other dead fish, and the water temp seemed too high in the cold water tanks. BUT I decided to chance it as they were good-looking fish. When I went back to ask about their refund or replacement policy, I was told there were no refunds or replacements, despite my fish clearly being sick from day one because of the conditions it came from. After being denied a refund or replacement, I questioned how the fish were being treated and if they really should be sold, as this time I noticed more dead/dying fish (shrimp eating dead fish, fish sinking to the bottom and swimming upside down), and fish with white spot (parasites that feed off the fish). All I asked was for a refund and for the fish to be treated for disease, because if the fish looked healthier the next time I came in I would be more than happy to purchase more... but instead the owner was defensive and told me there was nothing wrong with her fish. Good customer service would be thanking me for notifying her that she has sick fish, and then proceeding to treat them or at least say she is intending to! Just a warning, if you buy any fish from there I recommend you quarantine them for a few weeks first, don't risk infecting your other fish. Also if you notice any unwell fish, say something! Fish are little lives, not just money in someone's pocket

  • 5/5 Francis V. 1 year ago on Google
    What a great shop! Friendly and knowledgeable staff.. Thanks for looking after and giving my little girl a wonderful experience too. Higly recomended..

  • 5/5 Tom F. 1 year ago on Google
    Everything you could ever need for your aquatic friends

  • 5/5 Darren W. 1 year ago on Google
    Great shop and great staff and great advice to

  • 5/5 Anthony S. 1 year ago on Google
    Great range, excellent service

  • 5/5 Erika G. 1 year ago on Google
    Love this shop so helpful and they take the time to explain things to kids as well

  • 5/5 Chris C. 10 months ago on Google
    Great staff , very helpful , has all the supplies you need to get your aquariums running great and a large selection of fish to chose from. Highy recomend .


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