Asylum Nightclub image

Asylum Nightclub

Bar Event venue Night club Dance club

😠 Club was meant to open at 7:00 according to the ticket we booked. When reached the club we went up the stairs… the security guard was standing there but didn’t say anything… when we reached up, he said the club is closed. When we asked him why didn’t he tell us while we were taking the stairs.. he s... People often mention night, club, amazing, service, staff, great, music, Asylum, recommend, friendly,


Address

15 Orchid Ave, Surfers Paradise QLD 4217, Australia

Website

asylumnightclub.com.au

Contact

+61 7 5592 1144

Rating on Google Maps

4.20 (239 reviews)

Open on Google Maps

Working Hours

  • Thursday: Closed
  • Friday: 9 pm to 3 am
  • Saturday: 9:30 pm to 3 am
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: Closed
  • Wednesday: Closed

Featured Reviews


Frequently mentioned in reviews: night (28) club (26) amazing (20) service (19) staff (18) great (17) music (17) Asylum (15) recommend (13) friendly (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sonali T. 2 years ago on Google
    Club was meant to open at 7:00 according to the ticket we booked. When reached the club we went up the stairs… the security guard was standing there but didn’t say anything… when we reached up, he said the club is closed. When we asked him why didn’t he tell us while we were taking the stairs.. he simply replied saying that it’s a cardio for us. We have never been humiliated like this before.. security guard wasn’t friendly at all.
    4 people found this review helpful 👍

  • 2/5 Okyay S. 1 year ago on Google
    I wanted to celebrate my 50th birthday at Asylum with family and friends. We booked a booth and the booking part was great. We entered the venue and before going in through the tunnels, there was a fight with a few customers and the security personnel. So the night started out pretty stressful. Then we were show to our booth and there was a fancy entrance of our drinks. The music was terrible! I've been to at least 200 clubs around the world and some here in Australia, but this has definitely been the worst music. The floors were full of things that were sticking to my shoes. It was not clean and terrible. Briefly, it was not a place that I would ever choose to celebrate anything ever again. It only gets 2 stars as the personnel were kind and friendly.
    3 people found this review helpful 👍

  • 5/5 Coen B. 3 months ago on Google • 3 reviews New
    My recent visit to Asylum Nightclub was an absolute delight, largely due to the outstanding service provided by Jack. From the moment I stepped through the doors, Jack's warm and welcoming demeanor set the tone for an unforgettable night. Throughout the evening, Jack demonstrated a remarkable level of attentiveness and professionalism. He seemed to anticipate my needs, ensuring that my experience was seamless and enjoyable. Whether it was recommending a signature cocktail or promptly attending to any requests, Jack's commitment to exceptional customer service was evident. What truly stood out was Jack's ability to create a vibrant and friendly atmosphere. His interactions with guests were genuine, and he effortlessly added to the positive energy of the nightclub. It's rare to encounter someone so dedicated to making patrons feel not just satisfied, but genuinely valued. In addition to his excellent service, Jack showcased an impressive knowledge of the nightclub's offerings, guiding me through the diverse entertainment options available. It was evident that he takes pride in his work and genuinely enjoys creating memorable experiences for guests. As someone who frequents various nightlife establishments, I can confidently say that Jack's contributions to Asylum Nightclub significantly enhanced my overall impression of the venue. I left with a sense of satisfaction and a desire to return for more enjoyable nights out. Kudos to Jack and the Asylum Nightclub team for fostering an environment where exceptional service is not just a standard but an experience. I look forward to my next visit and the assurance of another fantastic night under Jack's attentive care
    2 people found this review helpful 👍

  • 5/5 george c. 3 months ago on Google • 9 reviews New
    Great spot on the Gold Coast for a night out, great atmosphere and lovely hospitality. Ethan was a standout as he was very welcoming and went above and beyond to make sure we would have a excellent night. Thank you Asylum we will definitely be back.

  • 1/5 Ell E. 1 year ago on Google
    They need to get rid of the screaming women outside. “Asylum nightclub come check it out”. With a massive lit up stairway and sign, the high pitched screaming is not necessary. Do not recommend this place at all. If I could give 0 stars I would. Can still hear screaming from inside the club.
    2 people found this review helpful 👍

  • 1/5 Ajaya g. 11 months ago on Google
    Very rude security.went to celebrate by birthday as it shows close in 3 but no one in the club although me and my mates having fun and end up closing in 1:30 pm. If you can’t open till late please change the trading hours. There was 2 people in Friday night at 1am Boring place never recommended.
    2 people found this review helpful 👍

  • 3/5 Edward D. 2 years ago on Google
    Empty on a Friday night - clubs nest door much better. Only saving virtue is that you can let the receptionist write a 5 star review on your phone rather than pay a cover charge
    2 people found this review helpful 👍

  • 1/5 Karun A. 2 years ago on Google
    Venue and music was good but missing infrastructure like arrangements and organise was too bad.if you invite Indians who ever organising party’s , they have a arrange some things to Indians. Example,that particular venue is suitable for 100 people but they invited more than 300 people, obviously it make people inconvenience,security issues, no place to stand and lit of drama’s.
    2 people found this review helpful 👍

  • 5/5 Nataly F. 4 years ago on Google
    The first night couldn't be better. It was all amazing. The new style, music, new cocktails, food. The attention of the staff, always smiling and friendly. It was a very good night, for those who don't know, I recommend.
    1 person found this review helpful 👍

  • 5/5 Nicola W. 4 years ago on Google
    I attended the opening night of Asylum NightClub. It was unlike anything I have ever seen at a nightclub. I usually walk in and out of any nightclub on the glitter strip; I could spend hours dancing in Asylum. The atmosphere is amazing and I will always remember the experience. The bartenders and staff were super attentive; the drinks were out of this world. From now on my one stop on the glitter strip will always be Asylum, hands down.
    1 person found this review helpful 👍

  • 3/5 Parth M. 2 years ago on Google
    Disappointed by the place... DJ was okay the Saturday night I went..better places around certainly worth not the 25dollar entry
    1 person found this review helpful 👍

  • 4/5 Alana D. 1 year ago on Google
    Geordie was extremely helpful with our booking and also very speedy rectifying a small issue we had. He was very responsive and overall very pleasant to work with. Best customer service we have had in a long time. I could not recommend him highly enough. The nightclub was a nice venue, a little on the quieter side for a Saturday night.
    1 person found this review helpful 👍

  • 5/5 sev m. 2 years ago on Google
    Nice club, awesome music. The light up ceiling is pretty cool. We had a booth and we were looked after well. Security was excellent at moving on the groups of uninvited randoms that would sneak up into the vip areas. Would definitely do it all again! A big shout out to Jasper and Angel for being super cool and accomodating. You both rock!
    1 person found this review helpful 👍

  • 1/5 Eduardo B. 2 years ago on Google
    Went to the club with my friend on Wednesday... we both had only two beers at home, we were let in and I went to the toilet, was supposed to meet my friend at the bar and I couldn't find him, I rang him and he was taken out. My friend talks loud and is always chatty to bar staff, the girl tender asked the security to take him out. We started a discussion and security were pushing us down the stairs, just ridiculous. Make my life easier and refund me as we stayed less than 5 minutes inside otherwise I will take this issue further to court. Ridiculous place
    1 person found this review helpful 👍

  • 4/5 yu ting H. 3 years ago on Google
    Nice club. 🤩🤪Great interior and good Music. Because the COVID there is not allowed dance inside. Definitely come next time to enjoy it.
    1 person found this review helpful 👍

  • 5/5 Gemma A. 1 year ago on Google
    One of my favourite nightclubs! The hosts are so lovely - we really love Amelia. The music is great and prices are reasonable 👏🏼
    1 person found this review helpful 👍

  • 5/5 Brandon G. 3 years ago on Google
    Favourite club on the Gold Coast, staff is always super friendly and make the best tasting drinks
    1 person found this review helpful 👍

  • 1/5 Sahil K. 1 year ago on Google
    I went this night club last night with my brother but the security guard was very rude. I got aus id but my brother came here as tourist and he shows his overseas license. We are in Gold Coast for last few days and every club has accepted his overseas license but he refused to accept. Even I’m fine with this that he didn’t accept his overseas ID but he should be polite when dealing with customers. I would give negative rating for this. You should be always polite to customers. We went to cocktail lounge next to this place and they accepted overseas ID and we had very good experience over there. I would recommend everyone not to visit this place.
    1 person found this review helpful 👍

  • 5/5 Shehan F. 3 years ago on Google
    Spacious club with cool lighting effects
    1 person found this review helpful 👍

  • 1/5 John S. 1 year ago on Google
    Basically got ripped off and taken advantage of … got over charged for drinks massively ! We’re told 5$ shots to later find out I was charged full price after reading my statements , the bartenders hold the card machine so far away and never offer a receipt even when I asked but I feel this club took advantage of me and my partner as we were abit tipsy on your honeymoon and wel instead of spending what we thought was 60$ it ended up being about 200$ !! Watch out if you go here
    1 person found this review helpful 👍

  • 1/5 Lachlan M. 3 years ago on Google
    Security guard was really rude and kicked us out for no reason at all, really disappointed.
    1 person found this review helpful 👍

  • 5/5 Jonny S. 4 years ago on Google
    Crazy new club on the gold coast unlike anything ive ever seen... drinks were really well priced and staff were amazing. I recommend the blood bag cocktails!!! YUMMY!!! Must see place if your on the Gold Coast or passing thru
    1 person found this review helpful 👍

  • 5/5 Navneet B. 10 months ago on Google
    It was one of the best nightclubs in the town. Lots of fun, music, and dance. Full of the youths and energy. Club crawl can be used to visit a few clubs, and you can be familiar with other chaps. The energy on weekends is very special, as most of the guys go out to chill with the friends or in a group.
    1 person found this review helpful 👍

  • 5/5 Amy H. 4 years ago on Google
    Great venue, sound and lighting was amazing! Service was super fast and staff were friendly. I would highly recommend! 🤩🎉
    1 person found this review helpful 👍

  • 5/5 Lachlan M. 4 years ago on Google
    Asylum could not have been better. Amazing state of the art venue with extremely friendly staff! Cocktails to die for!! Would highly recommend🕺🏻
    1 person found this review helpful 👍

  • 5/5 Larissa G. 4 years ago on Google
    Best nightclub I have been on the Gold Coast. Great cocktails and even better music and atmosphere. Totally recommended for an amazing night out. 🤩
    1 person found this review helpful 👍

  • 5/5 Aimee W. 3 months ago on Google • 4 reviews New
    Absolutely love this nightclub! Best on the gold coast! There is a sexy scottish redhead girl called Brooklyn who works there who is the life of the party. Always makes us feel welcome and she has excellent customer service and always feel safe due to aweseome security staff too!!

  • 5/5 Edward S. 1 year ago on Google
    Yeah good place to go, music is good, drinks are good. Shout out to Lockie for being a champion when we were there. Definitely want him when I go back!

  • 5/5 Zac J. 1 year ago on Google
    Great hospitality, lovely staff, would spend all night in there.

  • 5/5 Club T. 4 years ago on Google
    Awesome DJs, great vibe! Will be back!

  • 5/5 CAYLA S. 4 years ago on Google
    Good place

  • 5/5 MIAH H. 3 years ago on Google
    If you’re looking for a club with hot waitresses, cheap drinks & great music... this is the spot.

  • 5/5 Kieran P. 3 years ago on Google
    Amazing club! Easy express entry with online tickets. And the music was on point! Nothing but electronic bangers! Will be back every time I’m in the coast.

  • 5/5 leah j. 1 year ago on Google
    Amazing experience at Asylum! Jade at the front desk was so sweet and had quick service. Music was great. Would come again

  • 1/5 crouchada 1 year ago on Google
    There’s one Security Guard there that needs to learn how to talk to customers. Twice now he’s yelled at my wife while going through the stupid ID process, ruining both nights. Not bothering with this place again.

  • 5/5 Kyroe 4 years ago on Google
    NYE was great! Gotta say that bar supervisor Keeley can make an amazing cocktail 😍 I’ll be out everynight

  • 1/5 Marie P. 11 months ago on Google
    Free entry was advertised, but when we approached, the staff at the door told that we needed to pay $10 but we will receive a free drink. When we approached the bar did not receive a free drink, and was told we had to pay. I never write bad reviews normally!

  • 5/5 Taryn B. 1 year ago on Google
    Friendly staff, great service by Amelia at the front desk, expressed details on promotions. Great deals every weekend at asylum, amazing music. Keep it up guys!

  • 5/5 Selina J. 4 years ago on Google
    Amazing new venue, definitely worth checking out! Asylum has amazing cocktails and brings a new style of nightclubbing to the Gold Coast.

  • 5/5 Jack B. 1 year ago on Google
    Went in a couple of weeks ago with mates for Havana Brown, Amelia who was waitressing out booth was so good, really professional and extremely friendly… Zeth was also exceptional as the host and managing our night.

  • 5/5 Laura N. 4 years ago on Google
    Went here on Saturday night and had such a good time! All the bartenders were friendly and Gemma the lady manager was so helpful! Will definitely be back again!

  • 1/5 Gopi U. 5 months ago on Google
    Visited on 6th October One lady(Blond hair) among the bartenders was very rude. When my partner tried asking her for a lemon wedge for the shots we ordered, which she served with a very annoying face for no reason, she literally threw lemon on the counter. Not worth it going here and getting insulted and ruining your day because of such stupid rude lady.

  • 3/5 Dann E. 5 months ago on Google
    front paydesk lady was racist. A white man in front of us was given free shots and when we (asian) asked for a free shot, she said NO. there were also other white girls behind us that jumped queue and she pretend like she didn’t see them. the ONLY thing i liked about this club was a kind photographer asked to take our picture and he asked if we wanted our picture on a KEYCHAIN!

  • 5/5 Tia M. 4 years ago on Google
    I attended the grand opening weekend of Asylum a few weeks ago and have been going back almost every weekend since! Definitely the best, new innovative club in the Surfer’s Paradise strip. Amazing staff, best djs, and coolest cocktails! Definitely recommend checking it out

  • 5/5 Mich L. 4 years ago on Google
    Visited from Sydney a few weeks ago and was looking for somewhere to go out! Nathan I believe his name was, was extremely welcoming and helpful. Customer service on his part went above and beyond. Had a really fun night overall

  • 5/5 Zachary M. 4 years ago on Google
    New Years Eve had to be the biggest and best party i have ever seen. The layout of the club, the lighting and audio systems are unmatched by any other club on the coast. Very friendly staff and lots of areas to sit down even if you don't have table service.

  • 5/5 Joseph D. 3 years ago on Google
    Great venue and set-up. Clean toilets and great service. Loved it!

  • 5/5 Nathan W. 4 years ago on Google
    WHAT AN AMAZING CLUB! All about the experience at ASYLUM. A MUST see for Surfers Paradise!

  • 5/5 Keele t. 2 years ago on Google
    Elsie and Alicia were amazing! Definitely recommend the club asylum! If your looking to go somewhere definitely go here!

  • 5/5 Jacob f. 2 years ago on Google
    What a nightclub! One of the best on the coast in my opinion. Great music and atmosphere.

  • 5/5 Abbey W. 2 years ago on Google
    Such a cool vibe, especially amazing when served by the beautiful Tia. Definitely will return for this 10/10 service.

  • 1/5 Nurse M. 2 years ago on Google
    My sister got kicked out last night for just dropping her ID on the ground. She tried explaining herself to then get threatened by security saying that they were going to call the police on her. We even paid prior for tickets which we would like a refund for.

  • 5/5 Jacob F. 2 years ago on Google
    Super glad I visited. Really nice staff and unreal music

  • 2/5 Tahlia A. 1 year ago on Google
    Went here for NYE and the girl at bar was unnecessarily rude. She displayed a rude attitude to many customers and made several people upset. I have never complained about customer service before but I believe this needs to be brought to the night clubs attention. Otherwise it was a great club and would go back.

  • 5/5 patrtick t. 4 years ago on Google
    Great nightclub, with an awesome theme and fast service. Would recommend to all ages.

  • 5/5 Kayak 4 years ago on Google
    Great selection of cocktails and amazing lights, overall good vibes.

  • 5/5 Kurtis S. 4 years ago on Google
    Great club and staff

  • 5/5 ashleigh s. 4 years ago on Google
    Most amazing staff and DJs! would definitely recommend checking it out! 😍

  • 5/5 Kayla N. 4 years ago on Google
    amazing place! a great atmosphere defiantly will be visiting soon 😍

  • 5/5 Caite. 9. 4 years ago on Google
    Such a great night out! Amazing dancers, friendly staff and great drinks 🥂. New fav!

  • 5/5 Grace S. 4 years ago on Google
    Such a good venue, great atmosphere. The opening night was amazing 😍! Highly recommend for a good night out!

  • 5/5 moana k. 4 years ago on Google
    (Translated by Google) It's next door to Retros and it's a lot younger and hotter here. Retros is a little ambiguous with music. (Original) Retros 옆집인데 여기가 훨씬 젊은 연령층이 많고 핫해요. Retros는 뭔가 음악이 애매함.. 11시부터 하태하태~

  • 1/5 Pure P. 1 year ago on Google
    Dont trust this placey unfortunatly gotta paid 10bucks for an electroic night but nothing waa there, only promo fame club

  • 5/5 jonny s. 4 years ago on Google
    I spent my NYE 2020 at Asylum Nightclub and I honestly couldn't have had a better experience. Yummy drinks, great staff and amazing venue. I would highly recommend to all my friends. If your looking to feel that VIP experience I highly suggest booking a VIP Booth for the night of your life!!

  • 3/5 Cassandra C. 1 year ago on Google
    Nice vibes. Great music. Free entry the Saturday night we went.

  • 1/5 Parameswari S. 2 months ago on Google • 1 review New
    A group of us were there to attend the Bollywood event yesterday. The 2 female bartenders there were extremely rude. I could understand the music was loud and they could not hear. But it can't be that bad when we say rum and coke so loud and they still can't understand. First, she rolled her eyes at us. Second time same drink she said write and show. Is she expecting us to bring a paper and pen to a club? Not just us, their behaviour to majority of the crowd was rude. This shows how racist they are. Come on. We are not there asking for free drinks. We pay. And we are not uneducated crowds. Do they even know what customer service is meant to be? No smiles, no thank you and I could go on . I really think that they have to learn customer service before starting a job. I have been to many clubs in Gold Coast this is the very first club I had such a bad experience. I hope that management would look into this.
    1 person found this review helpful 👍

  • 5/5 Jacqueline De s. 2 months ago on Google • 1 review New
    Came out last weekend. Such an amazing experience with my friends. The vibe of the club is amazing. Had great service from keira out the front. She was very polite and approachable. She was friendly and gave off great energy. Will definitely be coming back with my friends again and hope to get that same entrance next time.

  • 5/5 Kayla O. 2 months ago on Google • 1 review New
    My recent visit to Asylum Nightclub was an absolute delight, largely due to the outstanding service provided by Jessie. From the moment I stepped through the doors, Jessies warm and welcoming demeanor set the tone for an unforgettable night… absolute amazing and fast service on the bar, amazing amazing drinks ! so super happy !

  • 5/5 Blake C. 2 months ago on Google • 2 reviews New
    Got a bottle/booth package here with some mates before New Year’s and loved it. Jessie the bartender sold us over the bar and was quick to organise getting us the help we needed while she was clearly busy behind the bar. Would definitely come back

  • 5/5 kenzie 2 months ago on Google • 1 review New
    Jessie is such a wonderful bartender, I’ve never met a more beautiful soul in my life. She just seems like such a ball too be around and never once did I see her without a smile on her face, made my experience here so much better than I expected


Call +61 7 5592 1144 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Dancing
    • ✓️ Spirits
    • ✓️ Cocktails
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✗ Takeaway

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