1/5 Jennifer D. 9 months ago on Google
Came
here
today
and
order
a
meal
for
my
family
of
5.
We
waited
30
mins
and
started
noticing
everyone
getting
their
food
but
us.
I
went
up
and
they
didnt
even
have
our
food
in
the
system.
David
their
cashier
had
to
ring
me
up
again
even
though
i
had
a
receipt.
The
manager
came
over
and
I
told
her
my
time
is
valuable
what
will
you
do
to
correct
this
she
said
they
give
no
refunds
can
give
me
little
cards.
She
gave
me
4
cards.
2
sandwich
cards
and
2
happy
meals.
Then
they
find
my
order
at
a
vacant
table.
I
asked
them
to
please
not
give
me
that
food.
I
sat
down
and
I
said
watch
them
give
us
that
food.
We
literally
see
them
take
the
SAME
sandwiches
and
put
them
back
on
a
tray!!
They
brought
up
2
new
happy
meals
and
fresh
fries
and
bring
it
over.
Obviously
our
food
sandwiches
were
COLD
and
SOGGY
and
nasty.
I
took
a
pic
of
one.
I
go
up
and
tell
Kara
B
what
i
just
witnessed
she
apologized
and
offers
to
make
new
sandwiches
I
say
no
but
she
was
adamant
about
it
and
i
say
ok
fine.
She
comes
over
tells
us
she
cant
make
them
because
her
manager
said
she
gave
me
cards
remind
you
i
ordered
other
expensive
sandwiches
and
remind
you
they
made
ANOTHER
mistake.
I
said
ok
well
refund
me
my
sandwiches
they
said
they
dont
offer
refunds
but
yet
dont
have
cards
for
the
samdwiches
we
like.
Makes
no
sense.
Then
her
manager
was
RUDE
even
before
the
sandwich
incident
was
very
unapologetic
for
their
mistakes.
I
got
so
little
as
a
I
am
sorry
from
her.
It
was
her
duty
to
make
it
right
or
at
least
show
kindness.
Kara
said
she
couldnt
give
me
her
name
because
they
know
she
did
NOT
treat
me
right.
David
also
refused.
Why
have
name
tags
if
you
dont
provide
their
names
??
That
is
horrible
customer
service.
Then
I
demanded
a
refund
she
kicked
me
out
of
the
store
in
front
of
my
kids
for
doing
what
is
right
and
demanding
fresh
food
or
a
refund.
They
stared
me
down
rudely
as
I
left.
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