Absolutely terrible food. Ordered the bucket and was extremely let down. Was missing one piece, the chicken was too oily and the batter is hardly cooked. Not recommended. I’ve had better chicken at KFC. This is not it.

I found a hair on my COB and when i told the supervisor, he not even smile at me and take too much time to only change that piece. Therefore , the quality of the food decreased in comparison with the previous times.

Terrible service. Store opens at 11 and a small group of us met there at 10:50. We waited quietly and patiently outside. We were promptly asked to leave while waiting. Unforgivable. You will never get my money again.

Got kicked out while waiting to order. Unforgivable service and i am emotionally exhausted from the interaction. Will not be going back and it completely ruined my tour of Milano. It will take years of therapy for me to truly recover from this awful experience.

Quickly served with efficient queue management even at a very busy time which was much appreciated. It’s a small branch but there is a bit of space usually, probably better to take it out though! Service was friendly. PS: extra hot sauce is spicy tomato?!

During my visit to KFC, I experienced a service issue that I feel compelled to share. When our order number was displayed as ready, we approached the counter to collect it. Unfortunately, the interaction with the staff member at the counter was disappointing. While interacting with us, the employee exhibited rudeness and asked us to wait, using a tone that felt unwelcoming. I believe in providing constructive feedback, and I hope this observation helps improve the overall customer experience.

(Translated by Google) The things that should be given were not given, and the money was lost. Has the current waiters become like this? Never go to this KFC again (Original) 该给的东西没给，钱打水漂了，现在的服务员都变成这样了吗？再也不去这家肯德基了

Cleaning staff at the 1st floor is a racist. We had our lunch at ground floor went to use the toilet. He stopped my wife from using the toilet just because she was wearing headscarf. 25/may/2023 1:30 pm. When I notice my wife struggling to use the toilet. And checked with the guy, but He pushed me away asking for the ticket. We lost our bill because the waiter have already cleaned our table. A very bad experience from KFC as tourist.

There was always a big queue outside and the whole place was packed every time we went by. Staff is very busy. Very dirty place from inside, but we visited here during New Year, so I suppose there were more people coming and going than usual. Food is typical KFC, nothing to complain. A fast way to take your hunger away.

If you are collecting your order, DO check! I collected several orders from here during recent months, always there were parts missing, like sauce, fries ... . I thought this is the problem with Duomo branch. Today that collected my order from Bicocca branch, there were several items missing. Seems like this behavior is inherent in KFC! So I have to write it. I think this happens more, if you are a foreigner. #missing

I’m really disappoint, cuz every time literally EVERY time they missed something on my order. Well today I ordered two mixboxes but they sent us bunch of French fries. WHERE IS MY CHICKEN PARTS..? There was only 2 pieces and there were really small. I really have to say, when opening days they gave us FULL and COMPLETE mixbox not bunch of potatoes.

Overal ok place to get some food among the chaos of the place. Service in another hand is super quick and friendly. There is a small queue but it’s ok. Place is not super clean and a bit crowded. They have refill freely service and toilet is quite ok and open on upstair.

Alright so basically when you go in, it's not really clear where you're supposed to wait for you order, or where you're meant to pay, as there's no workers at the cashier stand. Additionally, I was lied to by the other reviews who said you could order on the "machines". There were no such machines. I was baffled. My introvert self had to speak to people to get my food, and it was awful (they were nice). HOWEVER. I received no condiment with my chicken, even though there was supposed to be one INCLUDED with my menu package. My introvert self said nothing concerning the matter, but that does not excuse the lack of condiment. Unspeakable. I tried to fill up my drink cup from a nearby drink machine, however it did not dispense any juice. It was just water, regardless of what fun drink I picked for that evening. I was "trolled", as some of the youngsters might say. I then headed upstairs, in the hopes of running into a fabled working drink machine, and found one eventually. The place wasn't packed, however it was dirty as heck. I must say there was weird unrecognizable goop on the floor at some points, which I had to carefully dodge on my way to my empty corner table. The food was alright. It was chicken. Once I finished my meal, i brought my tray to the trash place, however I had to use two hands, which meant putting down my bag, which I didn't want to do, as there was goop on the ground. The process was inconvenient and annoying as fudge. In the end, I regretted my decision to come to this KFC, as I walked past a five guys, and felt so bad about it, I stopped by to get a milkshake (you might want to consider doing the same, OR just going to five guys in the first place). HOWEVER, the chicken was not raw, which I will give props to this KFC for, as many other reviews have claimed as such; I was pleasantly surprised to not have gotten salmonella that night. Please attend literally any other KFC, thanks for reading. :D (my review was deleted earlier by google cause i said "h e double hockey sticks" and "A double dollar sign")

Friendly staff who were kind enough to talk to me in English.

Probably the best kfc I’ve been to. Food was very quick despite being very very busy and tables were clean. Can’t fault it.

(Translated by Google) Unprepared, grumpy and not very attentive to customer needs, both in the yellow and orange areas. Never again (Original) Impreparati, scorbutici e poco attenti alle esigenze del cliente, sia in zona gialla che arancio. Mai più

I usually don't mind a late night snack from kfc, but this particular outlet disappointed big. Burger buns felt like they were a day or two old, meat was very dry and the chips felt as old as the buns. Got some chicken pieces as well, but alas these were not tasty and felt like leftovers. Maybe we were unlucky, but I would not go back. :/

Kind staff, but as always disappointing taste. Tasteless and cold sandwich. Cold bun and cold cheese, decent chicken. Dirty

(Translated by Google) Excellent (Original) ممتاز

Terrible experience, worker with unbelievably terrible attitude and the food quality was no where near as the other kfcs, tables were dirty with leftover and workers and workers were busy having their own little chat leaving the problems for the customers themself.

(Translated by Google) There are always a few things missing when packing away always miss something when you take away perdi sempre qualcosa quando porti via (Original) 打包带走时总会缺少几样 always miss something when you take away perdi sempre qualcosa quando porti via

Like all the other KFC and as a already popular.brand worldwide this store also provide decent quality chicken products in moderate price enjoyable to the whole family.

Nice food and fast service. The place is usually crowded and there are no enough places to sit. A bit too small considering the touristic location. Tables are too close to each other and I didn't feel safe due to this Covid emergency. 👎

As usual kfc , prime location in Milano duomo , Italian kfc offers unlimited 4 kind of drink , its really good .

As good as KFC can be. Whoever knows the chain already, will like the menu that has only been slightly adjusted to the Italian taste without making losing the original experience. Amazingly fast service too, considering the queue.

The cashier was really nice, she even speaks Spanish. The security guard was not, he didn't let me go to the bathroom on the second floor because he was at the stairs blocking them, he yelled at me that I couldn't go without a tray he didn't even say receipt, so while waiting my order I had to go to the first floor bathroom that had a long line of people, it was the nastiest dirtiest bathroom I've been. The food was ok.

Hear me out. This is literally the WORST bite of chicken I have ever had in my entire life. It tasted exactly like a breaded pink bloody piece of chicken that has been soaking in someone's spit for hours on a shelf. It's horrible, appalling and utterly disgusting. I would never ever recommend eating KFC here to my worst enemy. The service is terrible and the tablets are dirtier than a garbage can. If I had the power I would shut them all down. I want to throw up just thinking back about what I was serviced today.

We order through the window cause we barely have time, my mom and lil bro said the chicken from here was THE BESTT. And i forgot to ask the cashier name and tell her that she’s gorgeous and sho kind. Thank you whoever you are.

Ok, but the fries and potato puff are not so fresh as crunchy.

KFC is my favourite . I like to buy crispy chicken . unfortunate in italy there is very less branches . I like Milan branch they make very tasty food 😋😋😋

KFC offers a satisfying fast-food experience with its signature fried chicken that has a distinct and addictive flavor. The menu has a good variety of options to choose from, including chicken sandwiches, tenders, and sides like their famous mashed potatoes and gravy. The restaurant is known for its efficient service, making it a convenient choice when you're on the go or looking for a quick meal. However, the nutritional aspect of fast food can be a concern, so it's best to enjoy KFC in moderation. Additionally, some locations might lack a cozy ambiance for a dine-in experience. Overall, KFC is a reliable go-to for a tasty chicken fix, but for a full dining experience, it's better suited for a quick takeaway or delivery.

Pathetic place to enjoy a meal in Milan. AVOID!!! * LACK OF CLEANLINESS : The tables weren't clean and the staff didn't bother even when we complained. * POOR SERVICE & RUDE STAFF: They missed a portion of chicken popcorn that was ordered and when enquired they asked to go and get while they could have been nicer as it was their fault. *DISCRIMINATION : Says it closes @ 23 but the staff started to clean the first floor around 10:00p.m. and blocked our way to upstairs even while the place was crowded and many orderes being placed even at that moment. Also he asked us to finish our meals within 10 minutes while others were accommodated even after us. We felt we were treated differently based on his personal judgement. Then we mentioned about the time & KFC closure of service He rudely replied and disappeared. N.B. the order reference is attached.

The dirtiest kfc I have ever seen in my life!

Good location and we were happy that something was opened today, but food was't tasty, interior was dirty and unmantained...restroom was horrible! Worst KFC I have ever been to...

It is a standard kfc. Where you can buy almost all the standard food. And the service and quality of the food is pretty standard.

Toilet for men is closed so I had to go into the women’s bathroom where the faucet didn’t work so I couldn’t wash my hands. There were no papers. Everything is disgusting, crowded... the food was awful. They put the meat under the french fries and the meat was covered in oil so I couldn’t eat it like a normal human being. My girlfriend was furious because the kids who ate there didn’t pick up their garbage. Everything was like in a pigstine. Very chaotic.

The order lane is fast, my order serve on time its just that the table almost occupied, thats why i always choose to go on weekdays where theres not too much crowd

This is the worst KFC I have ever been. Personal in this KFC are very rude and yelling att customers. Absolutely chaos, no order att all. Very dirty and very loud.

Excellent! Fried chicken.....a Scottish tale if I'm not wrong. Loved by Charlie Parker....loads of fried chicken in the bucket, please!

The staff is rude, the menu picture has ice but there is actually no ice.

The cleanest the most organised KFC I've seen in my life. Both Eat-in and take out optional available. Sweet for those of Us who live in Italy and have crqvings for food "other-than-pasta"

I was meeting my friends who were already inside and they won’t let me in because they guy in front doesn’t recognize/ understand the CDC vaccination card. He told me to go the cashier and let them see. I went and the girl also won’t let me in even tho i got the booster and i’m not even gonna eat inside. I don’t understand why it is so difficult to understand when my vaccination is clearly. Ridiculous and rude. Also, it was hectic inside.

We went in KFC today 8 in afternoon to eat, we took our food and started eating when suddenly a homeless man entered and came to our table and crabbed our food and manager did nothing and didn't even give us something for apology becauseWE DIDNT EAT SOMETHING THAT WE BOUGHT. NEVER SEEN SOMETHING LIKE THAT BEFORE. NEVER AGAIN KFC in milano !!!!! That thing would NEVER happen to Greece . Big tragedy.

It was very busy at the time i arrived not a problem to wait. the staff was very polite and just before i took a seat to eat ,one of them cleaned the table. Staff was polite and patient with all the clients even with some of them were behaving very rude , but food could be a little bit better. Crispy chicken not crispy at all .

I love Italian food but the food in the north of Italy mind as well be from. Different planet. ( sucks). KFC saved the day.

Standard KFC, but super busy. It's the only affordable place in Milan to eat for a uni student

Clearly a spot where all the money is going to rent and not the food. KFC in Milan is tasteless, sauce, cheese, chicken, bread and all. Too much bread, too little chicken.

Terrible. Always full of people, and dirty. Burgers are cold and feel like made out of cheap mayo and expired bread

The employees kept goofing around, gossiping about costumers and laughing. For a moment there I wasn’t sure if I had mistakenly entered a circus. Either a circus or the local dumpster. This place was so dirty I would rather eat at a public restroom. Also, the war is in Ukraine, but my burger must’ve gone there before being served to me. It looked awful, I was distraught just by looking at it, might even need therapy. Just awful all around, I would’ve given zero stars if I could.

You're in Milan and you miss the finger linking food! Great atmosphere and views from upstairs.

I found that the drink is not cold its almost like room temp, I asked for the ice, and they said no ice available. Then I asked for the supervisor, and a guy at the counter chinese Faced), "I am. I told him if Cola has no value if not cold, and you don't have ice too. I he argued me too much very rudely. I have no complaints about food.

Tried the hot and spicy and original, just to compare with Australian version. It spicier/hotter for their hot and spicy but the original taste the same.

Regular KFC food. The place is rather small, so it is not easy to find a seat. The location is great. Just a minute walk from the Duomo.

There is no self-order system. You usually should wait in a long line. It is the Duomo branch, but the capacity of the saloon is not even as big as other normal KFC branches.

(Translated by Google) Incorrect person, prices changed sky high never again (Original) Persona non corretta, prezzi cambiati altissimi mai piu

(Translated by Google) To avoid absolutely. A tail of at least 30 meters. Inside it is full of people. No respect for social distancing and no disinfection after each customer at the table. A Covid nest (Original) À fuir absolument. Une queue de 30 mètres au moins. À l'intérieur c'est plein de monde. Aucun respect de la distanciation sociale et pas de désinfection après chaque client à table. Un nid de Covid

(Translated by Google) Kindness and courtesy of the staff. Various chicken menus. The crunchy one is delicious. They should take better care of the premises especially the toilet and hence my 3 stars reluctantly (Original) Gentilezza e cortesia del personale. Svariati menù di pollo. Buonissimo quello croccante. Dovrebbero curare meglio i locali specialmente la toilette e da qui le mie 3 stelle a malincuore

(Translated by Google) It's too good (Original) È troppo buono

(Translated by Google) Yummy fast and cheap with 15 € you eat for both lunch and dinner (Original) Buonissimo veloci e economico con 15€ mangi sia a pranzo che a cena

(Translated by Google) It sucks！ hygiene 0！ (Original) Fa schiffo！igiene 0！

(Translated by Google) Too bad cleaning staff (Original) Personale di pulizia troppo cativi

(Translated by Google) Kfc pretty good, nice staff, few seats at pt and definitely more at p1. Too bad it takes a long time to order without knowing if you will actually find a place .... Please note, the outdoor seating behind piazza dei mercanti, also because inside the p1 people are very crowded. Very slippery floor in bathrooms if recently washed. (Original) Kfc abbastanza buono, personale gentile, pochi posti a pt e decisamente di più al p1. Peccato che ci voglia parecchio x ordinare senza sapere se troverai effettivamente posto....Nota a favore, i posti a sedere all'aperto dietro piazza dei mercanti, anche perché all'interno al p1 le persone sono molto ammassate. Pavimento nei bagni molto scivoloso se lavati da poco.

(Translated by Google) Very good (Original) Molto buono

(Translated by Google) Perfect and everything but check the bags that there is everything before leaving they are careless sometimes (Original) Perfetto e tutto ma controllate i sacchetti che ci sia tutto prima di andarvene sono sbadati certe volte

(Translated by Google) The only problem is that there are no changing tables to change the little children counselors to do both in the bathrooms down and the one up .. After all, everything is fine (Original) L'unico problema è che non ci sono i fasciatoi per cambiare i bambini piccoli consiglieri di farne sia nei bagni giù che quello su .. Del resto tutto bene

Fast food , fast servings, reasonable price. Kids love their chicken.Good even for big groups.If you don't have much time to spare,and just need to fill your tummy in the center of Milan, this is the place to go!!!

(Translated by Google) I have tasted distinctly better things, which may be associated with this geande name! Confusion inside absurd, dirty and chaotic ... I don't think we'll be back! (Original) Ho assaggiato nettamente cose migliori, che possono essete associate a questo geande nome! Confusione all'interno assurda, sporco e caotico... Non credo che ci torneremo!

Meh! Check their application for some promotions!

Abbiamo mangiato molto buono

(Translated by Google) Very fast attention Only peca (it has nothing to do with the service) is that the place is very busy to go (for the situation we are in now). (Original) Attenzione molto veloce Unica peca (non c'entra con il servizio) è che il posto è molto affollato per andare (per la situazione in cui siamo adesso).

Fast and friendly

Love KFC .. don't get it in Tuscany so every I visit Milan pop in here. Always busy, not very big but food arrives fast

A bit small like a take away center!!!The security guard is a kind man who tries his best to maintain orderliness in that small place!!!

I really love KFC even in the Philippines so happy they"ve put one branch in Duomo...:) Loved it. I can eat here everyday....

Great KFC...none in Crete where we live so couldn't resist. We weren't disappointed. Very busy,just got seats and moved early so others could sit. Staff not super friendly,but then they were busy.

The service is fast though the place is abit tight.

(Translated by Google) A McDonald's with a focus on chicken. Good for charity, but nothing exceptional: rather reduced menu compared to what I expected and high prices for what you eat. In short, it gives the impression of being a sciapa version of what you imagine a KFC ... is it because this one here is rather small? Interestingly, you can refill your soda glass as many times as you want. A negative note related to Covid: it is not advisable to sit at the tables because there are so many people, in a small space and with no distance. (Original) Un McDonald focalizzato sul pollo. Buono per carità, ma nulla di eccezionale: menù piuttosto ridotto rispetto a quello che mi aspettavo e prezzi alti per quello che si mangia. Insomma, da l'impressione di essere una versione sciapa di quello che si immagina un KFC...che sia perchè questo qui è piuttosto piccolo? Interessante il fatto che puoi riempirti il bicchiere della bibita quante volte vuoi. Una nota negativa legata al Covid: non conviene sedersi ai tavoli perchè c'è tanta gente, in uno spazio ristretto e con nessun distanziamento.

I went with 5 of my friends last week, and nobody liked the flavour and tastes. And above all, the customer management is 0. P.S We're not new to KFC, we had dozens of good experiences in several European cities.

I ordered a takeaway and received hairy chicken wings, but I did not receive the burger I should have received……not even during the peak time…. All the seven wings are drumette……it seems no flat today

(Translated by Google) You make me decorate my country. Always good food (Original) Mi fai decorare il mio paese. Buon cibo sempre

(Translated by Google) Now he does only take away / takeaway, the chicken is good, the burger ditto but it is a pity that the fries were soft, cold and few, they do not serve as when one makes the drink in the place, in the bag they only put half, bags of chips mashed underneath and potatoes that manage to enter the middle of the bag up, 👎 (Original) Adesso fa solo take away/asporto, il pollo è buono, l'hamburger idem ma peccato che le patatine erano molli, fredde e poche, non servono come quando uno fa la consumazione nel posto, nel sacchettino mettono solo la metà, sacchetti di patatine schiacciato sotto e patate quelle che riescono ad entrare nella metà del sacchetto in su, 👎

(Translated by Google) There is an absurd stench of fried food in the whole surrounding area! Shame (Original) C'è una puzza assurda di fritto in tutta la zona circostante! Vergogna

(Translated by Google) Excellent 🐔 (Original) Ottimo 🐔

(Translated by Google) Sometimes it takes (Original) Ogni tanto ci vuole

(Translated by Google) Goog (Original) Goog

(Translated by Google) Hello KFC, last night at 22.00 I have the chips at the full menu even the chicken errs cold 😡 (Original) Ciao KFC,ieri sera alle 22.00 ho presso il menù completo il patatine anche il pollo erra freddo 😡

(Translated by Google) The product is good. I got some popcorn chicken. Super quick but ice cream cold product Who knows how long it had been there (Original) Il prodotto è buono. Ho preso dei popcorn chicken. Super rapidi ma prodotto freddo gelato Chissà da quanto era lì

I love KFC 😍😍😍😍

Delicious

(Translated by Google) Bad service, I ask for a colonel's burger box meal and the cashier understands another menu, I noticed it shortly after and I went to point it out to change the order and the answer was "you said mixbox, and now the order is this". I have no words (Original) Servizio pessimo, chiedo un box meal colonel's burger e la cassiera capisce un altro menù, me ne sono accorto poco dopo e andai a farlo notare per far cambiare l'ordine e la risposta è stata "hai detto mixbox, e ora l'ordinazione è questa". non ho parole

(Translated by Google) Good, fast food. I took the larger menu, with the cooked corn cob, the burger, the fries and the drink (Original) Cibo buono, da fast-food. Ho preso il menù più grande, con la pannocchietta di mais cotto, l'hamburger, le patatine e la bevanda

(Translated by Google) Good service (Original) Buon servizio

(Translated by Google) Really a nice place full of chicken and really good piss signed councilor (Original) De vero un bel posto pieno di pollo e piscio davvero ottimo firmato assessore

(Translated by Google) At the top of catedral in milan (Original) Au top de catedral à milan

(Translated by Google) Slow service but nice staff (Original) Servizio lento ma personale simpatico

(Translated by Google) crowded, unsanitary, stacce (Original) affollato, non igienico, stacce

(Translated by Google) Bad staff at the Cashier😡 (Original) Pessimo staff in Cassa😡

It was terrible. First, we waited 24 minutes for our order. Secondly, they gave us a completely different burger than we ordered. The burger was cold, the chicken was dry, the bacon was almost not fried, the cheese was not even slightly melted, the bun was just terrible. We also ordered chicken in batter, it was raw. WC is another story. It was very dirty. The toilet lid was covered in vomit. There was not even toilet paper in the toilet. It was also impossible to wash your hands because there was no water and paper towels (but it turned out that there was water, you had to press the pedal on the floor, but there was no sign - it's called a game of wits). I am very dissatisfied with the visit to this restaurant. Better to be hungry than to eat here