4 stars for what it is. Nothing fancy. But they are clean and have a decent breakfast. Can’t get better than that for the best western. Overall I’d say it’s a good western. The Lyft/Uber instructions (the entrance is hard to get to) drop you off at the side. We just then set instructions to the dennys next door, which was easier than trying to get them to figure out how to get to the entrance of the hotel

This was a nicely appointed hotel, and the staff was very accommodating and helpful. My only negative comment is to make sure that your room is not on the side of the hotel nearest the street! We were awakened several times during the night by motorcycles and loud cars. Not the fault of the hotel specifically but it did play into the overall experience.

Hotel service was very welcoming! My room was cleaned and i didn’t even ask and I’m okay with that! Room was spacious and clean! Bed is comfy! For the price i thought it was a good stay. Not to far depending on what your coming in town for.

Stayed here the night before a cruise. Purchased the package for a night stay and parking while on the cruise, it was a really good deal and felt my car was a bit safer than being parked in the cruise parking area. The room was spacious and clean. Altho the fwy is very close we were not affected by traffic noise and got a good night sleep.

Location isn’t the best. They charge extra for early check in. Found a big spider in my room after I wake up. Breakfast buffet sucks. Dennys for $10 next door is a better deal.

Stayed one night. Not lavish but clean and comfortable. I don’t know the area but it ought to be good for a home away from home extended stay. Denny’s next door with surprisingly good food. A little noisy in the evening (children with loud cars mostly) but was quiet by 10pm and stayed so thru the night. Staff was pleasant.

Great customer service and the rooms are very clean, sheets clean, bed very comfortable. Parking is tight, but that's expected from a good hotel. Great breakfast too!!

Rooms were adequate, location is good for going on a cruise but if you want to sleep - forget it!!!!! By far the noisiest hotel I have ever stayed at. Road noise was unbelievable and there was never a down time on traffic - horrible. Find a hotel a little farther away that you can get some sleep. Can’t believe they have a $200 deposit for this place .

We stayed at this Best Western the night before we left on our cruise. We chose it because we were able to park our car there for the 7 days we were cruising. The area around it isn't the greatest, and the inside reception area is a bit shabby, but the room was attractive, the king size bed was comfortable, and the bathroom had toiletries. The receptionist was helpful and accommodating. There was plenty of parking and they had wifi.

We enjoyed our stay. The hotel is right next to the cruise terminals for Royal Caribbean. They have a good amount of parking for your vehicle, the rooms were clean, the hotel was quiet at night, they have security who comes around at night and walks the premises which I'm not entirely sure is needed because this appears to be an okay side of town, but it's nonetheless appreciated. I gave it only for stars because the lobby itself was a little dirty, not much, but still needed attended to, and the elevator was a little dirty and needed to be scrubbed down. Other than those two things we have no complaints. We will be using this hotel again in the future when we need to go to the cruise terminals.

Definitely a good option for those catching a cruise. Room was clean and fair sized. Cons: They seem to have gotten the hot and cold taps mixed up in our room, as hot is cold and vice versa in both the sink and the bath. The windows facing the street must be paper thin as even the smallest motor could be heard... And considering the hotel is right by a main artery the traffic noise was horrendous. We travel with a small white noise machine which was a life saver. Not much going on around this property. Hot tub was a warm tub. For what you get it was quite expensive. Pros: Distance to the cruise ship ports. Right off the the highway with a bus stop right there, great for those wanting to take the bus/metro system. Typical hotel breakfast, but it was fresh with friendly service.

They had clean rooms and a pretty decent breakfast selection, but as for location, it is right on a very busy city road and the traffic is non stop all day and night, and the hotel itself is maybe 50 ft or so away from the road, so its pretty noisy. Also, there wasn't much right by it, just a Dennys right next door, and a gas station across the busy road. Also, the pool and hottub didn't look clean enough to get into so that was also pretty poopy when it was one of the biggest reasons I chose this hotel.

Breakfast was great. All day coffee with creamers was amazing. We left our car while on a cruise. Perfect except no shuttle to Port.

Older hotel with free breakfast, Rooms are comfortable and it has HOT water. Good location if you're going out on a cruise.

The location is great with many restaurants around the area. The staff is awesome from front desk to maintenance. The rooms are clean and well maintained, as the beds are very comfortable and comes with plenty of comfortable pillows. The amenities in the rooms are nice as well.

It's reasonably near the beaches but a hit far from everything else in LA. Service wise it is better than most fancy hotels: proper service, good guidance, they offer a decent breakfast (continental options). The rooms are a bit older but they are clean and they even have a microwave which is handy.

This place is Great! I stayed in an Executive Suite for $100 + tax per night. It was a for Business and Personal get away..I was Homeless on the Streets of Los Angeles CA, Harbor City and Long Beach for several days. My Sister Hooked me up with this Hotel " BEST IN THE WEST for sure. Clean, Good Hearty Breakfast, Swimming Pool and Jacuzzi. Close to Denny's , the 110 Fwy and Fuel Station. Only 15-20 minutes from the Beach Cities.

The room was a nice size and clean upon arrival however, the TV was showing a speaker with sound and it would come on and off. Reported it to the receptionist and he said it was nothing he could do until the next day. He would need to speak to the manager to move me to another room so my son went behind the TV and fixed the problem because the person told me security would have to go with me to get another room I remain in the same room until the next day and left I had booked for 6 days. After checking out my bill was change I was charge in advance. And not a pending charge for a deposit. I will file a complaint with the proper authorities and possibly discrimination due to the way some Best Western hotels deal with African Americans.

Rooms were nice and clean although a little dated. Service was great!

It was completely redone since covid so the room was really nice. Beds were comfy. People were so nice at check in. The only reason I didn't give a 5 star is because the second night our key didn't work and then the morning that we left the power went out luckily we set our cell phone alarms. We always stay here when we are officiating the long beach grand prix.

Rooms are clean and spacious; free breakfast from 6 to 10. Parking on site for free, safe area around the hotel.

Clean, comfy, friendly staff. The breakfast made getting our day started easy. Only downside is CA is not a smoker friendly state.

Nothing fancy. Clean, convenient. Plenty of free coffee, Continental breakfast. 10% discount at Denny's (you'll have to ask the waitress). Convenient access to train and freeway.

For the location it was reasonable, but the cleanliness left something to be desired. We were on the street side and the noise was horrible. Convenient for catching a cruise, but if not I'd stay anywhere else.

Overall, it was very good. The only complaint I have is all the noise from the hallway, the outside traffic and the room above. The sound insulation is not very good.

Don’t expect to get any sleep here. There is a LOT of traffic noise all night long & the walls between the rooms are also really thin. The TV from the room next door was blaring all night & when it went momentarily quiet, I could hear a guy talking on his phone from a room across the hall. The A/C was also loud & rattley & everything is run down & grimy. My mattress had a canyon worn into it, so I lay on a diagonal to try to sleep on the high spot.

I'd recommend this place to anyone who's looking for a single king size bedroom...loved so much I'm coming back price is reasonable for the continental breakfast as well ...great hotel

Recently stayed here for two days. On arrival my room had ashes in the sink and there was no hot water. They treat the continental breakfast like a concentration camp. The 2nd day, I was in the lobby drinking coffee, having a brief morning chat with another guest (observing the the 6ft rule) when I noticed the security guard filming us with her phone. I won't stay t here again.

Because the staff were excellent, Mannie Michael alma habibi reneva.laura in the kitchen and her assistant a young mexican girl im sorry her name eludes me. The buffet was great just great.room service was brilliant and the gentleman in charge was fantastic. Highly recommend willmington the town is great the bus out the fornt goes to longwood ect .yes there are dangerous people in every state in the world me i found the place courteous and will definitley be back.

In December of 2022 our personal vehicle was stolen from this hotel while we were on a cruise. The reason we stayed here was because they told us they had 24hr camera surveillance & a security guard. That made us feel safe in leaving our vehicle here. A police report was filed. When I asked manager Lorena if I could speak to supervisor or owner of property she stated that they “don’t live here or speak any English” I had to ask her to refund me the night stay I had paid $155, they acted as if I was bothering them in asking for any help with this stressful situation. Very disappointing & frustrating!!

Good price for a location near the cruise port. Charging extra if you want to check in before 3. Road noise was louder than I expected.

We stayed at a lot of hotels this past month and this was the best. Good room and excellent location. We were in a room away from the highway so we didn't have too much noise, so that's my suggestion if you choose to stay here.

You get what you pay for. Very close to the cruise terminals but also VERY close to the freeway. Be prepared for a lot of traffic noise and speeding motorcycles at all hours. The room itself was okay; beds and pillows were clean but stiff. Breakfast was included and pretty standard for a hotel. Parking was abundant however our GPS pointed us to the Denny’s next door, which is not connected to the property. If you’re in a pinch and need a place close to the cruise terminals to stay for the night, I’d consider this place. Pretty affordable and again, I got what I paid for.

It was ok. Close to cruise port, but difficult location to get to. Have to always do an illegal U-turn to get to the entrance. Parking is very tight. Sketchy location. Hotel is older and was not clean and seemed like it hadn’t been vacuumed for awhile. Room was spacious, and everything worked. That is the only reason why the hotel got any stars at all. There was a very scary and loud domestic violence situation that happened the last morning we were there. It happened two rooms down and when we reported to the front desk, they said they knew them and it was common and to ignore it. That’s NOT okay to me!!

Rooms super clean, breakfast was good, check in was easy , front desk guy was nice, parking lot not really suitable for full size truck but overall a good hotel.

If you like to hear sirens and drag races all day and night, stay here. The 110 freeway and PCH highway intersect right outside the motel and it's noisy and hard to sleep here without earplugs. Elevator breaks pretty often. Had to switch rooms due to a burned up A/C unit. Second room I had to clean the clogged A/C filters myself. If my stay wasn't work related and free, I wouldn't stay here by choice.

Hotel is old needs updating. You can smell old carpet from the hallway. It's hard to get into the entrance coming from the freeway exit. They offer free breakfast and vendo machines in every floor. It's an ok hotel for a very short stay.