We ordered a large dining table and chairs from Oliver Matthews after seeing it on display at their stand at the Grand Designs show earlier this year in London. We are very happy with the furniture and the quality is great. It was delivered and assembled in our home. The reason I haven’t given 5 stars is that we needed to chase them and the original delivery was delayed by a couple of months. Chasing them up was a hassle as their phone was constantly engaged. When we eventually received the table and chairs they were really high quality products and the delivery team assembled it all for us and removed the packaging too. Overall I would definitely shop with them again but would ask them to keep us updated and try and get the furniture to their customers in the timeframe originally promised.

DO NOT BUY FROM THIS STORE!!! I ordered a large table and bench from Oliver Mathews which was described as having natural cracks. When it arrived, the cracks were by no means natural and have been gouged out in the factory and look like a child has been let loose with an angle grinder ( I have had this verified by 3 industry professionals) The manager Mark Trim was not accepting of thios fact and has made no effort to resolve this, other than offering to charge me 30% of the cost to re stock the item. I am currently in the process of seeking legal action against them as well as opening a case with the governing body OUTRAGEOUS

We visited Oliver Matthews and like the other poster received a parking fine, however after going back to the store to explain this they immediately cancelled it. Whilst there I obtained a fuller explanation of the parking arrangements that were introduced by the landlord of the building: Parking for customers is completely free so long as they park in the designated spots and enter their number plate on the iPad screen on entering the store on the left hand side of the door (there is a sign - it's a little small through). If you don't do this you will receive a fine. Oliver Matthews have a limited number of fine cancellations per month, so as long as you visit them in the store and explain the issue - so that they can confirm you were a legitimate customer - they will be happy to cancel the ticket.

Visited the concession in grand designs and immediately loved the armchairs and sofa and the thousands of luxury material choices. Marc was very patient in my decision process. All the staff in store have been amazing and kept me in the loop on delivery and progress during the known long lead time. I also purchased my dining chairs when I visited the store in Potters Bar. Couldn’t be happier, would shop at Oliver Mathews again.

My wife and I purchased some beautiful furniture from Oliver Matthews in Potters Bar. Everything from initial selection through to delivery was first class and we are absolutely delighted with the quality of our new items. We will definitely be back for some other pieces. Many thanks to Marc and his team

Fantastic from start to finish. Great communication from Oliver with updates of our expected delivery and to top it off polite and friendly delivery team who built everything onsite.

Absolutely stunning bespoke-made set of sofas. Brilliantly made and look beautiful. It took 17 weeks to be made, but this was only 1 week longer than they said it would be. Highly recommended, particularly if you need something custom

From first seeing Oliver Matthews at the Ideal Home Show and the visiting them at their showroom we ordered a whole range of furniture (handmade sofas, coffee tables, lamp tables, dining furniture etc) for our new apartment. We are extremely happy with everything, from the build quality (exceptional) to the professional and knowledgable service from the O.M. team. Oliver and Mark simply could not do enough for us in helping us to make the right choices, fabric types and styling options. A complete bespoke service, all at competitive prices. We are going back to purchase from their new bed range which is also exceptional. Finally the delivery team at O.M. were courteous, polite and professional when at our apartment. I definitely recommend Oliver Matthews and wish to thank them for all their help and support to a very happy customer.