I have been a customer of H&T for about 4 years with other branches, the staff in the Uxbridge store has reluctantly answered a query of interest rate mentioned in the contract. She says she have no idea what it is. I don’t know then what are they trained of. Such a horrible experience with that particular staff .Also I told her that we tried to use online services to pay but every time we try and it refunds back to account within 2 days.She replies like it has never been reported by others and answers like I am lying. I told her I spoke to the customer Service via phone and they agreed that it’s some tech issues and asked to pay in the store. This lady is really not fit for be a customer service role. H&T please keep some trained staff in your office rather than keeping ppl who don’t know what their job is.

Wonderful service , amazing staff members, very helpful and friendly!! I will recommend to all my friends ❤️❤️❤️ All respect for so nice attitude 🤗🤗 specially thanks for Lia and Grusha ❤️

Was very efficient, very helpful and made me feel very comfortable while going through the process thank you to Grusha and her team

Honestly one of the most professionally, fastest services I have ever used. The staff member was clear and concise, explained thoroughly and was very polite and friendly. Very professional environment thank you for your service

Friendly and helpful, put me at ease. Would defo recommend.

Used this place to buy some great gifts. Just be on point when selling something as I have been short changed before. Its done very quick and recounts your cash in front of you, but very quick to miss a number when counting but once you leave the shop its your word against there's.

Lia was absolutely fantastic in helping me with my query. That’s what you call customer service!! Thank you to all the staff you were all wonderful in the uxbridge branch

Lia has always been very kind and helpful. She is a lovely lady!