Eclectic crowd drawn to an upscale Benugo franchise with costly drinks. Saying that, it's air-conditioned and has ample comfy seating albeit in a very industrial setting. Being a BFI member helps get a discount.

Good Portion Food was lovely and drinks were good size. All beautiful and so was the view - well well worth the money! Table service was unbalanced and so was the table we sat at…very wonky indeed! Nearly sent my drink flying across my food at one point. Looking fwd to return!

Wonderful place. A big shout out to Kaitlin who's big serving smile summarises the atmospher here. It's not my first time here and definitely not my last! Cheers to all that work and rejoice in this wonderful establishment!

Incredibly rude disenfranchised staff. I’ve been to more atmospheric morgues. The BFI need to take their catering in-house. The whole thing is a bit sad.

Very pricey even by London standards. One particular member of staff needs to learn some customer service skills, didn't appreciate being treated like a criminal just because contactless didn't authorise. Very poor.

Helpful staff and nice food. They can make tea properly as well. The only downside is the seating isn't very comfortable. The WiFi works well so this is a good place to get some work done when you get fed up with working at home!

We came here for a cup of coffee away from the crowded streets. There is a library, gift shop and upper gallery with some artwork.

Lovely spot for a drink. Comfy sofas and chairs and not packed or loud. Nice decor and chilled atmosphere.

Lovely bar staff in the rear bar. They were accommodating and friendly. An extra star for having gluten free pizza options which went down a treat. Fast service in the main restaurant just a touch more of good customer service here could help.

I haven't tried their food yet. Friendly helpful staff, beautiful environment with seats having power sockets and various types of sofas and chairs. Not much 4G/5G signal though

Really cool space but several staff members were rude and they got my order wrong. So come for the great space but don't expect to feel particularly welcome.

It's my regular writing spot. A decent place to work with your laptop. You see lots of others on their laptops. The atmosphere in the bar section is very chill and cosy. The cafe is a Benugo chain which is pricey. The bar food is also rather pricey and the drinks are priced mid-upper. However, the staff are very nice.

Easy place to meet for a quiet drink. Nice service. Food was average at best - ok if you’re really hungry but all quite deep fried.

Went for drinks for a birthday celebration. Atmosphere was lovely until we were kicked out, and when I say kicked out, there was no finish your drinks after last round at leisure... it was: we are closed, leave, now.

Expensive drinks, good shop and excellent experience.

We stopped here for a sit down and chat before heading back off to our base. We did not eat here but the drinks were nice and the service was good. A nice quiet place away from the hustle and bustle of the outside world.

Nice and quiet place to spend the weekend afternoon.

Great service and deco. Food was nice, specially the lamb croquettes and steak tartare .

I have always had a good experience at the BFI in general but when I once asked to have a mock tail they said they didn’t know any recipes and could I provide them with one they then conceded to let me live it up to their discretion but if I were to come into a recipe could you make it for me?

Nice ambience and setting but disappointing food and slow service. I had the lamb, pictured, which looked great and seemed to be cooked perfectly medium-rare, but it was very chewy.

Lovely little spot to hang out and work. Super friendly staff. Great beers. Nice coffee. Little expensive but real cosy.

I went here for a quick bite to eat at lunchtime and found it to be quieter than other places nearby. The only vegetarian option was an egg mayonnaise sandwich with white bread - the filling was delicious and the bread was very fresh. I only had water to drink. It seemed to be a place where you can go and sit with your laptop or phone and spend time without spending too much money. I would definitely go again and perhaps try their cakes next time.

I was shocked by the service we got. The waitress made a mistake and served a medium glass of wine instead of a small one. When she realized, she threw the exceeding wine in the sink instead of gifting it. We ordered food and they didnt provide cutlery because they were too busy. They did not provide any options, just asked us to eat with our hands. First and last time.