1/5 Chelsea G. 1 year ago on Google
I
visited
your
bar
the
Monday
just
gone.
I've
been
to
many
of
your
site's
before,
Camden
being
my
go
to,
it
wasn't
too
busy
me
being
the
only
person
at
the
bar.
I
asked
for
a
Guinness
and
was
charged
£6.40,
bare
in
mind
that
is
pretty
expensive
even
for
London.
However
I
was
fine
with
as
I
was
looking
forward
to
your
Extra
cold
Guinness.
However
what
happened
next
shocked
me.
The
bar
tender
who
was
pouring
my
drink,
rested
the
glass
on
the
drip
tray,
letting
my
Guinness
produce
extra
bubbles.
Honestly
I
should
have
stopped
them
there
but
I
was
too
stunned
by
what
I
was
seeing.
The
one,
and
only,
good
part
about
their
pour
was
that
they
let
it
settle.
Once
she
handed
me
my
drink
she
quickly
left
the
bar.
I
got
the
attention
of
another
bar
tender
and
explain
the
situation,
they
said
they
needed
to
call
over
their
supervisor.
The
supervisor
came
and
asked
what
was
the
problem.
I
explain
to
them
what
had
happened
and
asked,
in
a
tone,
if
I
would
like
another
one.
I
said
yes.
They
then
went
to
pour
another
one
the
exact
same
way
has
the
person
before.
I
stopped
them
this
time.
I
explained
how
you
are
meant
to
pour
a
Guinness,
however
they
just
looked
at
me
with
a
blank
expression.
I
felt
like
I
was
in
the
wrong
and
felt
stupid.
I
work
in
pub
myself
and
know
how
you
pour
a
Guinness,
also
how
you
talk
to
someone
who
has
a
complaint.
I
tried
to
explain
the
proper
pour
to
them
again
but
stopped
as
I
knew
I
wasn't
getting
anywhere.
I
asked
for
a
refund
which
was
given
with
attitude.
I
am
not
the
type
of
person
to
complain
about
these
type
of
situations.
I
then
left
and
popped
over
the
road
and
got
a
proper
Guinness
for
£5.40
instead.
The
fact
that
you
have
a
supervisor
not
knowing
how
to
pour
a
Guinness
concerns
me.
I
hope
in
future
you
will
train
your
staff
on
this,
and
how
to
deal
with
criticism
in
person.
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