Featured Reviews


Frequently mentioned in reviews: service (11) great (9) drinks (9) order (7) lettuce (7) friendly (6) chips (6) chicken (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Hollie A. 9 months ago on Google
    We booked for bottomless brunch.. and the service was amazing. So quick and efficient. Kayleigh was incredible, so friendly and helpful... We never had to wait on a drink our food was great and the drinks were delicious! 10/10. Will definitely be back!
    1 person found this review helpful 👍

  • 2/5 Dave Davis (Diecast D. 7 months ago on Google
    Can't believe the "BAREFACED CHEEK" of some young ladies these days... sitting with very short skirts on and showing that they are wearing NOTHING underneath...and then smiling with joy that you noticed...some parents need to teach their Daughters how to dress appropriately before heading out.... Drinks service when ordering on the App was VERY VERY POOR...Over 37 Minutes and then only bought 2 of 4 drinks....
    1 person found this review helpful 👍

  • 2/5 Alex C. 1 year ago on Google
    The food is alright. Bonus points for presentation and even more bonus points for the Staff. Very, very friendly, professional and always trying to help. Unfortunately my experience was a very unpleasant one and I have tried for 3 weeks to fix it without any results. Basically I got double charged for a simple burger with chips and onion rings due to their app having troubles processing a simple payment. Then the lack of mobile service inside the location didn't help either. Wasted 10 mimute trying to order. Do not use their app under any circumstances. You're much better off if you order at the bar. I will personally never return to any location because of this experience. I will also make sure I won't bring anyone else here either because I don't wanna put them through the same waste of time I went through, trying to recover my money.
    1 person found this review helpful 👍

  • 5/5 Elektra K. 1 year ago on Google
    Incredible service. Clean space. Nice atmosphere. Great drinks.
    1 person found this review helpful 👍

  • 5/5 Jan B. 1 year ago on Google
    Erika served us today and I couldn’t be more pleased 😃 she’s warm and lovely and also took care of our orders very professionally… A+ for more people like that in slug and lettuce

  • 5/5 Natalie S. 5 months ago on Google
    Tayo, Erika and viktor made my friends bottomless brunch birthday so special went above and beyond loved every second!!!!!!

  • 5/5 Katie B. 4 months ago on Google
    Tayo was great! He was super attentive and lovely to whole evening. Definitely would recommend a bottomless brunch at slug and lettuce. He even gave us a complimentary shot when the service was slightly slow!

  • 5/5 Magda D. 3 months ago on Google New
    Great service from Laura! Came in on a busy Saturday, the atmosphere was great and so were the cocktails. The small plates were also yummy and great for sharing. Will be recommending and returning.

  • 5/5 Emma B. 4 months ago on Google
    Our servers - Tayo and Maddie, we're super friendly and couldn't do any more to make our experience fun and amazing, tailoring our drink requests and making the bottomless brunch event a memorable one, thank you

  • 5/5 Harmony R. 5 months ago on Google
    kai was incredible, so attentive, friendly and professional. would come back just for his lovely service alone! drinks were great and the venue has a good vibe. 5/5

  • 2/5 Mina Derin C. 3 months ago on Google New
    I was completely disappointed when I saw how full and big the dishes on the menu looked like they were really making fun of people, I was shocked when I saw that they put 2 tiny pieces in this pub, which we decided to go to because it was designed on a very nice cocktail bar and the menu was rich, I'm asking you who gets enough of it

  • 5/5 Rebecca P. 1 year ago on Google
    Popped into day for dinner. Food was fantastic. Served by Rosie. Very happy to help went above and beyond. Exactly what a server should be. Amazing girl. She’ll be the reason I return. Thank you Rosie :)

  • 5/5 Radha Y. 1 year ago on Google
    Euan is excellent. I came for my 23rd birthday and he made it extremely special for me. He went above and beyond. I really recommend the Hanover Street branch. I rarely ever give out 5 stars - this branch really deserves it. Also the cocktail tree is amazing! Best drink I’ve had in London!

  • 1/5 Anne H. 1 year ago on Google
    This place is only the shadow of what it used to be. I used to come have lunch here every time I was in London : it was always packed with a very cosy atmosphere , the food was good and fresh. Service was great. This time, the place was empty. You have to order at the bar (new) ; I order, I pay. No receipt, the guy disappears without saying a word. . When my order arrives , I ask for the receipt. They say there is a problem. They charged me too much. Refund takes ages. I can understand a mistake , I can understand a technical problem. But the food was really awful : a dry greasy tasteless sandwich like you would receive in a shady fast-food. I don’t understand how they can keep the name when obviously there is nothing left from « the slug and lettuce «  that used to be.

  • 4/5 amitkumar y. 1 year ago on Google
    Good place to hangout with friends. Loved ones..nice ambience.

  • 5/5 Andrea C. 1 year ago on Google
    Pretty good lunch experience. Kind of a cool setting, with confortable chairs all of different kind, plenty of options of high or normal tables. The chicken salad was really good, even if with a sliver of chicken. Note you need to order at the bar for the food to be delivered to your table.

  • 1/5 Raja A. 2 years ago on Google
    Food was OK, nothing special but received cups for water and one of them had red lipstick marks on it. Only noticed after using it, would have thought with COVID, dishes and cups are given a good clean but I guess not. Service wasn't great, felt like we were a burden on them the moment we entered. I would rather spend a day without food than go back here.

  • 5/5 Shane M. 1 year ago on Google
    First time here for bottomless brunch with a couple of friends and really enjoyed it. We were very well looked after by Gareth, who we all thought did an amazing job and made us feel very welcome. We all went for burgers, both the chicken burger and plant based burgers with chips, which was very tasty. Great atmosphere. Good Value. We would definitely be more than happy to return.

  • 5/5 Ravi S. 1 year ago on Google
    Alice is friendly and welcoming! Definitely the best stug and lettuce I've been to till date. Service and recommendations was superb! Great vibe and ambience. Would highly recommend this slug and lettuce.

  • 2/5 Tom L. 1 year ago on Google
    Lovely and great creative drinks and deals but WAY TOO MUCH ICE. I CERTAinly do not agree. What is the point? I get two sips. This is something that should CERTAINLY GET RECONSIDERED. Starbucks puts a lot of ice in drinks (93%, as confimerd by them) yet here, they add 110%! Otherwise lovely

  • 5/5 Jessica S. 1 year ago on Google
    I went to Slug & Lettuce Hanover Street for Bottomless Brunch with my friend and was served by the lovely Elliot. He was really attentive and professional making sure we had drinks flowing regularly and were well cared for. Couldn’t recommend this place enough, excellent value for money and fantastic service! I’ll be bringing my other half back here next month. Thank you :)

  • 2/5 leyna j. 2 years ago on Google
    All absolutely loved the food and drinks. However the staff were extremely rude, inattentive and we had to go order our own drinks multiple times. We’re all big slug and lettuce fans, but do yourself a favour and don’t book for this one.

  • 3/5 Roy D. 2 years ago on Google
    Been to a few Slug and lettuce, however this won didn't come up to expectations. Not exactly sure why, as the staff on the whole seemed very friendly. But something felt off. May have been me ?

  • 3/5 Kayleigh G. 2 years ago on Google
    Cocktails were tasty, 2-4-1 is great. However the food was average and we had an issue with whether the chicken was undercooked. We got the chicken sharer. The waitresses and manager were very helpful with the situation but the chef insisted it was supposed to be the pinky colour despite it also being very squidgy. The manager gave us a refund and there was no fuss. So overall not a bad experience.

  • 4/5 Jane D. 2 years ago on Google
    Excellent staff but lost a point for the grumpy bartender. The food was excellent and handy for a pre show lunch for The Palladium. Two for one cocktails all day, every day helped. Prices not bad for Central London

  • 2/5 Susan B. 2 years ago on Google
    Nice food but found the staff quite rude.

  • 1/5 George C. 2 years ago on Google
    Half the menu missing for seemingly no reason and no warning when we were given the menus. Horrific customer service - staff seem to have very little training; Took ten minutes to get ahold of 2 glasses of orange juice and tried to scam us out of our £10 deposit. Food at least came quickly, but tasted cooked from frozen - could've gone down to Iceland and bought better food for half the price. Beef sliders also seemed to contain... No beef. Cannot recommend - this outlet needs bringing back up to the usual Slug and Lettuce standard.

  • 1/5 Amanda K. 2 years ago on Google
    Fish ans chips and smootheted chicken and chips. Avoid the chips and the lack of customer service. Chips shocking cold black and hidden under main, hidden for a reason not fit for human consumption. Waitress waited till I was finished before removing my plate while my partner was still eating, RUDE. and offered me a bowl of chips .NO THANKS REALLY? And we waited over 30 minutes to be served.

  • 1/5 Georgina L. 2 years ago on Google
    If I could put 0 stars I would! Booked for Hanover Street in London. Disgusting service. Waitress was very ill-mannered. We arrived early not expecting to be seated. Huffed any puffed at us and the menu had hardly and vegetarian options for some of our friends and half the menu options were not available on the app. Waited in the queue to query this and was waiting a while. Tried to speak the same waitress again but didn’t even acknowledge me. We had enough of her attitude and got up to leave only for her to roll her eyes at us. Yours sincerely, Georgina Line


Call +44 20 7499 0077 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Food
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Food at bar
    • ✓️ Hard liquor
    • ✓️ Happy hour drinks
  • Accessibility
    • ✓️ Wheelchair accessible restroom
    • ✗ Wheelchair accessible parking lot
  • Service options
    • ✓️ Dine-in
    • ✗ Takeout
    • ✗ Delivery

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