1/5 Fawn C. 4 months ago on Google
Where
do
I
start?
Firstly,
the
information
on
the
company
website
is
incorrect.
It
states
that
check-out
is
11:00am
but
when
I
got
my
booking
confirmation
through,
this
said
10:00am.
As
someone
who
pays
close
attention
to
detail,
I
checked
this
BEFORE
booking,
and
when
I
brought
this
to
the
attention
of
the
hostel,
they
couldn't
have
cared
less.
The
member
of
staff
I
spoke
to
on
the
phone
mentioned
that
she'd
worked
here
for
over
a
year,
and
it
had
never
been
11:00am.
So,
we're
definitely
off
to
a
bad
start.
Instead
of
rectifying
the
problem,
they
suggested
that
I
pay
for
a
late
check-out.
I
would
have
expected
this
to
be
passed
on
as
a
gesture,
however
they
were
insistent
that
it
was
my
error
and
that
I
should
pay
more.
That
isn't
where
it
stops,
there
were
multiple
emails
backwards
and
forwards
about
this,
even
after
I'd
checked
in.
Fine,
so
I
checked
out
at
10am
but
this
is
important
for
guests
to
note.
This
hostel
is
an
extremely
money-grabbing
place,
and
everything
is
set
up
for
you
to
have
to
pay
more
during
your
stay.
Padlocks
to
secure
your
items
in
the
rooms
have
to
be
bought
at
reception,
luggage
storage
costs
more,
no
kitchen,
but
they
have
vending
machines
and
you
can
buy
things
from
their
cafe
and
bar.
The
mediocre
breakfast
is
£8
per
person,
the
list
goes
on
and
on.
The
lifts
were
a
joke
and
not
working,
so
I
had
to
lug
my
huge
case
up
several
flights
of
stairs
and
then
try
to
navigate
this
maze
to
find
my
room.
Inside
the
room,
the
bathroom
door
was
broken
so
it
couldn't
be
closed.
Not
good
for
a
mixed
dorm,
or
any
dorm
at
that
matter.
The
only
saving
grace
at
this
hostel
was
that
the
beds
were
surprisingly
comfortable
although
the
rooms
were
cold
with
no
heating.
It
is
November!
The
only
other
great
thing
about
my
stay
was
that
the
people
in
my
4
bed
shared
dorm
room
were
lovely,
and
we
spent
hours
taking
in
the
evening.
There
are
much
better
hostels
at
a
similar
price
point
that
I've
stayed
at
that
I
would
recommend
to
friends
or
colleagues
instead
of
this
place,
that
isn't
even
passable
for
someone
in
a
bind.
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