I stayed at this hotel for 13 days and I very much enjoyed it. Free breakfast was included with my booking and I took full advantage. Every morning breakfast was fantastic with pastries, eggs, hash browns and more. The location is also amazing. There are three tube stations within walking distance and it is also within walking distance of the river thames. During the day and night the same restaurant where breakfast was served becomes a very nice restaurant with a great menu. You have the option to “go green” and skip house keeping each morning in exchange for a voucher to be used at said restaurant. I got so many vouchers that I was able to get one meal completely free and only opted to have house keeping clean my room once. There are also so many restaurants within walking distance that you’ll never run out of places to eat. The room was a perfect size just me and the hotel as a whole was very nice. It was also reasonably priced. I was also a solo female traveler and this hotel made me feel very safe. Overall my stay was fantastic and I wish I could have stayed longer.

This hotel is in a fantastic location with so much within walking distance and if you are happy to pay the premium for this and are not too bothered about how good the room is then I would recommend. We had upgraded the room two levels above the basic but were not impressed, we had booked a double room and were given one with two single beds pushed together, towels are like drying yourself with sand paper, facilities for a woman to get ready in the morning and dry her hair are lacking with only the mirror in the wardrobe useable and walls are paper thin.

I stayed in a superior single. The size was absolutely fine and it was well presented. Everything worked. Price? Fine for Central London. The view? No idea, I've never cared about the view in a hotel, I'm there to shower and sleep. The main issue was the complete lack of soundproofing between the hallway and adjoining rooms. This is despite the fact that the rooms appeared to be quite new. I could hear the guy in the room next to me on the phone to his wife and it sounded like he was quite literally in the same room as me. Of course he snored, so I then had that all night too. It feels like whoever built the room did not factor in even a basic form of soundproofing, which I think is probably a breach of building regulations somewhere. Anyway, if you want even partial quietness, go elsewhere.

Nice stay for one night. We checked in at ~14:30. There was a long queue to check in with 3 people on the desk. Some people were taking a very long time so it was a bit of a wait although when we checked in, it was very quick and efficient. We chose a room on a high floor but was surprised to see a pile of towels on the floor outside our room. Room was nice, bed comfortable but the pillows were a bit flat. They are those style where you lay your head and everything moves to the sides. The windows don’t open very far and are half covered by shutters so you don’t get a lot of natural night or fresh air. Bathroom was clean and the shower was nice. Due to the price we paid and the great location, we’ll stay here again.

Beautiful building and very friendly staff. Our room was lovely and clean. The buffet breakfast was delicious but it was very busy and we had to wait with many others for a table. Maybe we picked the most popular time of 9.30 and they were short staffed. We seemed to of missed the hot drinks trolley so collected our own from the machine.

The young man who checked me in took great care in helping me choose the room I wanted for my nine-day stay. He was patient, friendly, and helpful. All the staff from maintenance to room cleaners, breakfast staff, concierge staff, and doormen were great, always greeting me with a smile and cheery word. It was a treat to see Richard again and to chat with him as I entered and left the hotel. my room was clean, spacious enough, and comfortable. All in all it was a great stay.

Lovely room. My room was very clean and well set up when I arrived. The hotel is in an excellent location with many shops and eating places nearby. Many landmarks are within walking distance. Desk personnel were very helpful and friendly. I can't say enough good things about Mohammed in the lobby. He went out of his way to set me up with getting to the airport upon my departure. He is a credit to this hotel. Also Richard the doorman was so friendly and helpful giving me suggestions and directions. It makes your stay that much better when you have wonderful guidance. Thank you for a memorable stay.

Location is very great, for a short weekend you’re in middle of London with a lot of buses and trains around. We stayed at this hotel for 3 nights and it was really nice, until someone from the hotel came unannounced in our room during the night. They explained that it was a glitch and they tried to make our stay better after this. Staff is very sweet and here for you if you need anything. Breakfast has a large variety of foods and it’s very good. Our room was a bit small but clean a comfortable. Overall a good hotel that you could go to easily.

Best hotel if you are travelling alone and want to be near by all the landmarks in Central London! Nice and clean rooms, great breakfast in the morning to begin with. The only flaw I felt was that washrooms did not have doors. Otherwise, nice hotel and the location was spot on!!

We LOVE this hotel!! We have stayed here three different times in the last two years. It has the best location. Walking distance to the theatres, train and subway just down the street, bus stops out front, amazing restaurants all around, close to all the major attractions. The staff are wonderful, the rooms are small but comfortable, the breakfasts are fantastic. I highly recommend. Two happy west coast Canadians!

The location is the greatest thing this hotel has going for it. Absolutely superb! Everything else is alright. The restaurants are nice, but way too pricey compared to all the options London can offer right outside the door. An included breakfast would have been a good remedy to this impression, as it was, we ate outside. Our room was nice enough, but a few silly things should have been completely avoidable (like that the fridge could not be opened without moving the night stand, or that there was only one chair in a room for two people. The room had plenty of space, just badly used). Most annoying was it that housekeeping three mornings in a row came barging in early in the morning (the last time before 08:00), and one of these times they did not even knock. I have stayed in many hotels, but have never before experienced having to hang out a "do not disturb" sign before breakfast... Seems very unprofessional for a hotel of this size and history. Excluding these annoying things, the room had very comfortable facilities, including the bathroom, and tasty cookies and tea bags was provided every day. A big bonus point goes to the porter (I think his name was Mohamed), that showed grand hotelier professionalism in his work, and a service that went the extra mile.

The best hotel I’ve ever stayed at. Bought through another website on a deal, as you can never be sure what you’re actually going to get I was very pleasantly surprised that I actually got what I paid for if not more. Wasn’t treated like I’d bought through a second party on a deal. Felt like a valued customer. I really can’t fault this hotel. Rooms were very clean and plenty of space. Staff were helpful and friendly with great local knowledge of London and suggestions on where to go. Location was amazing and everything within a short walk away. Bar and restaurant open late and always accommodating any of our needs. Nothing was too much trouble. Breakfast was delicious with an excellent choice. All plates, cutlery and glasses immaculate and clean. I also liked the timings for breakfast which was served till 10:30 so no rush to wake up at the crack of dawn. Late check out at 12 and they also held our bags while we explored on our last day. This place really made our holiday, which was very much needed. Thank you so much. Will definitely be back again.

I had a very pleasant stay in London and in this hotel. The overall experience was good. The location was good and it was convenient for me to celebrate the New Years Eve. The room was nice, and the staff were all friendly. I will highly recommend this hotel.

The Strand Palace is an absolute gem in the heart of London! My stay was nothing short of delightful. The location is unbeatable, with major attractions, theaters, and fantastic dining options just a stone's throw away. The staff here are truly exceptional; their warm and welcoming hospitality made me feel right at home. They were always ready to assist with a smile, making my stay even more enjoyable. The rooms are cozy and well-maintained, providing a comfortable retreat after a day of exploring the city. The modern amenities and cleanliness were top-notch. The on-site dining options are fantastic, and I highly recommend trying out their restaurant for a delicious meal. Overall, the Strand Palace is the perfect choice for a London stay, offering a great blend of location, service, and comfort. I'll certainly be returning on my next visit to this incredible city.

Stayed here the one night for my first ever time in London and I really wish I'd stayed longer! The hotel is absolutely immaculate and beautiful. The staff are lovely and the whole experience was amazing. The bed was the comfiest hotel bed I have ever stayed in and the room was large for such a great price. As I was a sole female traveller I was placed away from any possible entrances which is spectacular! Really felt cared for and safe. 100/10 can't wait for my next stay!

So far my favorite stay in London, especially when I travel alone for business. All the rooms I have stayed in so far where clean and comfortable. The bathrooms are great. I like the design, even the small rooms don't feel tiny. I like that the shutters really block out all the light. My stays have always been quiet and the service very friendly. It's not cheap but for the comfort and knowledge of a certain standard I feel like it is good value for money. The only downside for me is the wait at the elevators as they are far too small for the amount of people staying here. Try not to be in a rush. ;-)

Excellent breakfast selections, from full English, pancakes, pastries, fruit and cereal. Rooms did need some updating, very small and a lovely view of a wall. It did get loud on the Saturday night as there are pubs around the hotel - didn’t bother us but I think if you wanted to go to bed before 12am you might find this an issue. Great location for pubs and shopping

I had a really good stay, the room was 1-person but comfy and really well organized for the space. Excellent location, minutes away from Covent garden and 20-30 min walking distance from Westminster Abbey, The Parliament, Buckingham Palace.

Brilliant trip with friends sofa bed was excellent for 3 people sharing. Spotless clean with friendly staff and reasonably priced good quality beverages in the cocktail bar and hotel restaurant area. Superb location for Covent Garden Westminster etc. The free in room bar was filled with fabulous goodies and was a very welcome bonus to what was an excellent experience.

Stayed here at the weekend. The staff are very welcoming & can't do enough for you. The room was lovely & clean. The only things I'd change is the bed was 2 singles pushed together so wasn't the most comfortable when you turned over on to the middle. It would be good to have somewhere to sit down & apply makeup too. Really enjoyed our stay though.

Location is perfect! Most Central London attractions are walking distance away. Staff is absolutely phenomenal and professional! I had a plumbing problem in the first room I was assigned and in less than 30 minutes later I got an upgraded room! You also get a lot of perks, even an umbrella to borrow! To my surprise they even had built in North American and European outlets in the room! Restaurant is wonderful service and food is great! Will definitely recommend and return! 🥰

Couldn't be a better location, walking to Trafalgar Square, Thames walk, National Gallery, Tate Modern, multiple theaters and restaurants too numerous to count. The staff in the hotel is extraordinarily helpful. The breakfast is fabulous, very non-English on some ways, but totally English in others. Room was clean, good bed and towels. Only complaints are that the room was the size of a postage stamp, there was no makeup mirror and the shower was more of a dribble than a shower. All in all, quite serviceable.

Nice hotel, great location, staff friendly and smart. Toiletries were a bonus and shower was amazing and nice to have hot water. Few minor negatives - 1. There isn’t anywhere in the superior rooms to sit and get ready at a mirror- no desk/dressing table. 2. They are much smaller rooms than we anticipated- superior room too but no where to put your case/bag. 3. Minimal natural light in the room, very dark in the rooms when getting ready. 4. The hotel is looking tired in places. 5. Washrooms in reception weren’t particularly great standard- all seats loose on the toilets. Otherwise it’s a nice hotel and I would return if I got a reasonable offer price but wouldn’t pay full price.

Easy walking access to London! The rooms are quite fine. Clean and no frills. Comfortable beds and good showers. Location is fantastic. Breakfast is expensive for what it is, however it is convenient. This hotel is the best choice around for those on a budget. It is always busy and the staff is very friendly and helpful.

Have stayed here on a few occasions now and always found this hotel to be excellent. From the welcome as we entered and the service at reception all was perfect. Our room was upgraded to a superior king which came with a free mini bar for £35 which we considered good value (LOL). The location of the hotel is perfect for a few days in the West End of London as you can get anywhere pretty quick. We would certainly recommend this hotel and we will definitely be returning

The room is not big, mas comfortable. The shower should have a door, so that the bathroom would not be full of water when you take a bath. The restaurante is expensive, and its menu is small. The breakfast is good. In general the hotel is quite good, and I certainly stay there again in a future trip to London.

Decent hotel in the heart of London. Clean and everything of reasonable quality. Reception staff all friendly, helpful, professional. Breakfast had a huge queue to be seated despite restaurant being barely quarter full. Service average at best. Bar closes very early. Room quite small. Room was quiet. Bed very comfortable. Price very acceptable for the standard of hotel.

All good. The location is amazing. You’re basically in a walking distance to everywhere. I would definitely choose this hotel again. I stayed in a single room. It was spacious and I liked the bathroom.

It's a great location just a shame that it wasn't as restful as we would have expected, the noise in the corridors and from the other guests rooms made it hard to sleep well. The staff were polite and the hotel was beautiful, everything was clean and well-maintained. the room we had needed a desk and somewhere suitable to make a tea in the morning.

Fantastic location, great accommodations. Loved the refillable water bottles. And still craving those delicious chocolate peanutbutter sticks on the mini bar! We enjoyed the mini bar being complimentary. And the holiday card and gift was such a nice touch!

The hotel was very clean. The staff were very helpful polite and smartly dressed. Breakfast was very good. Location is fantastic. The corridors to the bedrooms are very dark, painted in a very dark brown and a bit spooky. . Not much signage to guide you to find your room or the lift. Our bedroom a superior double was very small. Decor was all painted in grey. It had one small window that overlooks the middle of the hotel. No views. The room was very clean but not quite sure where the superior tag comes from.

This is a lovely hotel in a fantastic location with a very nice restaurant and bar area. Great quality breakfast. For us what stood out was the friendliness and excellent service by all the staff. Would definitely recommend.

Great location with proximity to the tube, buses and within walking distance to dining, shopping, theaters and historical locations. Staff was kind, courteous and helpful. Rooms were clean, comfortable and spacious. Breakfast was hearty to start the day (including specialty coffees and teas). Also, impressed with the sustainability offering guests refillable water bottles and fill stations. Amazing value. Will definitely stay here again!

Location is fantastic! Room was modern and clean. Bed was a little firm for my personal taste but I still slept well. Room is small but I only say that to make others aware and to expect it. It’s London. You aren’t there to spend time in your hotel room so who cares if it’s small. I’m looking forward to my next stay in 2 months!

My room was large, clean and comfortable. The restaurant in tbe evening had a limited but excellent menu and the three of us each enjoyed our meals. Breakfast was good and we thankfully missed the exceptionally long queue that formed. Had we been 10 minutes later, we probably would have been forced to miss breakfast due to the queue. This really needs improvement.

Very poor sleep due to no noise insulation between rooms - I could hear every part of our neighbours' (late night and drunk) conversation about their evening and everything they did in the bathroom. The foyer and corridors are very clean and nice, but the room itself had pink mould in the shower, scuff marks on the wall, and the floor lamp didn't work. Location is fantastic, which is what you're really paying for when staying here. That said, based on our experience, I'd rather look at one of the many different hotel options at a similar price point than stay here again.

Just returned from a 3 night stay in a newly refurbished room on the fourth floor. We were delighted that our room faced the front and we had a window that opened so we had plenty of fresh air. Smooth check in, clean room with seating area and bathroom newly decorated included a large shower. Great choice at breakfast, plenty of variety. This hotel (which we did stay in years ago) has been updated and is ideally situated for theatres and restaurants and Covent Garden shops. Cheerful, helpful staff, we can't wait to return.

Very expensive, but this is to be expected and is indeed reflected in the service (which was exemplary) and location. However, the superior double room we had, while nicely decorated, was tiny and definitely not worth the price paid. Although I must admit, the shower was amazing. Incredibly powerful and piping hot. We would stay again, but would try to get a larger room.

A great hotel right next to Covent Garden and the theatre district, with a modern feel in an old setting. The rooms aren’t the largest but that’s quite normal for London and the room prices are high. I have to say though in consideration for the location, quality of the rooms and the service, it’s well worth paying the price. Lovely large seating area to rest up in with a table service from the bar. Would certainly recommend.

This is my second time to stay here. I find this hotel so convenient to walk from for most London attractions. My room was comfortable and the bed was superb. I opted for the Breakfast each morning and it was very good. Great value.. Richard the doorman was always there to greet you coming and going.

I stayed at this hotel for 13 days and I very much enjoyed it. Free breakfast was included with my booking and I took full advantage. Every morning breakfast was fantastic with pastries, eggs, hash browns and more. The location is also amazing. There are three tube stations within walking distance and it is also within walking distance of the river thames. During the day and night the same restaurant where breakfast was served becomes a very nice restaurant with a great menu. You have the option to “go green” and skip house keeping each morning in exchange for a voucher to be used at said restaurant. I got so many vouchers that I was able to get one meal completely free and only opted to have house keeping clean my room once. There are also so many restaurants within walking distance that you’ll never run out of places to eat. The room was a perfect size just me and the hotel as a whole was very nice. It was also reasonably priced. I was also a solo female traveler and this hotel made me feel very safe. Overall my stay was fantastic and I wish I could have stayed longer.

I had an excellent stay. Lovely room. The breakfast was delicious and varied selections. The hotel was very busy, so I needed to adjust my leaving times for some waiting at the elevators. Great location.

Just returned from a long weekend. Have stayed at the hotel numerous times but this time my experience was not so good. Upon arrival we were allocated a little box room, looking out onto some scaffolding. We were allocated a new room which had no heating! Overall better 4 star hotels out there.

This Hotel was absolutely wonderful. The location was excellent close to everything. Very lively night life very close by to shops, the tube, breakfast, drugstore. The hospitality was great and the rooms were nice. There is also a gym which was lovely. Thank you for our stay!

We had a two night stay here a couple weeks ago, rooms were nice but a bit small for two people. Otherwise everything was nice and clean. Service was exceptional, especially Mohamed, he was really great when putting our bags in to storage to pick up later. Really lovely guy and put a smile on our faces, would stay again.

Stayed here my first time in London and every hotel in London has since been underwhelming. The rooms are small but cozy, beautifully designed and most importantly sparkling clean. The breakfast has wide variety of options and is usually included in the stay. Lastly the staff are always welcoming and caring ensuring that the stay is comfortable. I would highly recommend!

I stayed 3 nights in the "cozy" room - by cozy they actually mean tiny, with no door for the bathroom. It was comfortable and clean tough, there was tea, coffee and some cookies. Toiletries were nice. Staff was really helpful, breakfast was very good and complete - I do recommend the pancakes! Breakfast gets busy around 8.30. Location was excellent, near Covent Garden.

Loved this hotel. Started off great with such friendly staff at check-in. Location one of the best and most convenient in London. I had a small single room which was wholly adequate for my short stay. The room was comfortable and very clean with modern bath facilities. Late check out when available costs only £10 per hour which is very reasonable. Bus stop directly in front to connect to anywhere one wants to go in London.

I recently had a stay at the Strand Palace, and unfortunately, it left me extremely disappointed. The room was incredibly small, making it challenging to even open our suitcases comfortably. To add to the discomfort, the bathroom shower was leaking, creating a less-than-pleasant experience during showers. Regrettably, the overall standard of the hotel did not align with its claimed 4-star status. Comparing it to more affordable options like Premier Inn, I found the value for money to be disproportionate. The room, despite the premium price, offered little more than a view of neighboring windows. While the reception staff displayed kindness, the same cannot be said for the doorman, who was surprisingly rude and impolite. This, coupled with the overall overpricing and subpar room conditions, has led me to the decision that I won't be choosing the Strand Palace for any future stays. I believe there are other genuinely 4-star hotels in London that offer a better experience for the price.

Had a wonderful 2 night stay at the Strand Palace Hotel to celebrate our wedding anniversary and wife's birthday , although it was a bit early!!😀😀. Fantastic room, bed big enough for 4...... We were lucky to get an upgrade with a complimentary bar and breakfast for 1 day. Very tasty breakfast it was too. Location is brilliant for Covant Garden . Will definitely visit again.

My room was excellent, clean and comfortable with the extra pillows as I requested. From the moment I arrived to departure assistance with taxi, every member of staff I met was exceptionally kind, thoughtful helpful friendly = excellent. I'd like to thank them all, they'll know me, the lady using the tripod walker (to assist mobility) - Big big thank you.. it meant so much.. I now am brave enough to travel to London again! xx

Premium single room is very small but seems typical of this area. A bit noisy, can hear people talking in the hallways, closing doors, etc. Room was clean, doormen were friendly. We would stay here again, good if you are just looking for a place to sleep. Location is amazing!

We stayed in a suite for 3 on the 7th floor. There were only 2 of everything (towels, dressing gowns etc) in the room on arrival and no bedding for the sofa bed. These issues were dealt with quickly by the staff on duty around 11pm. We put up with having no window, only 6 hangers in the wardrobe and extractor fan in bathroom running all night with a faulty bathroom door which swung open when not locked from the inside. Each day the elevators took forever to arrive and visited every floor on the way down. The breakfast choices, the bar, the staff and the atmosphere of the hotel and its location were all excellent.

I booked a superior single room which was lovely as it was clean, the bed was comfy, it had a free reusable water bottle, and a free bar of salted caramel chocolate however, the walls were so paper thin that I didn't get any sleep as I was kept awake by the room next to me going at it all night and I was woken up by them multiple times in the night! I complained to reception but the woman checking me out simply said "okay" and changed the subject. I've stayed in Premier Inn's that had better sound proofing in their rooms than this "luxury" hotel. I won't be staying here ever again and I don't recommend anyone else to waste their money on this hotel if they want to actually be able to sleep.

Stayed here for one night in a "cosy" single room. The room was small but perfectly formed and very comfortable just knocking off a star because the bathroom had no door! Obviously a space saving measure and not a real issue for a single occupancy room! The hotel is great, staff lovely and friendly. I had a fantastic cocktail in the Gin palace. The location is incredible would definitely stay there again if I can afford it!

** Good Things - The location of the hotel was excellent as it was situated in central London and was in close proximity to main attractions such as the London Eye and Big Ben. The Christmas lights on Regent Street and other areas were also within walking distance. Additionally, the hotel provided a welcome chocolate in the room and a cookie every day. ** Bad Things - The room was extremely narrow and congested, with insufficient space for more than a single bed. A tiny coffee table was the only furniture besides the bed, and pulling out the seating tool would block access to the cupboard. The bathroom was unsafe, with a narrow shower cubicle measuring 100x46 cm and about 37 cm in height from the floor. A protruding steel channel of 7 cm was a serious tripping hazard, and the room's low ceiling meant that extending one's arms to wear a coat, for instance, was impossible without touching the ceiling. The bed was lumpy and uncomfortable, and if one turned over while sleeping, they might end up on the floor due to the tiny size of the bed. In fact, it was just a children's day bed room, and it is questionable why it was marketed as a Palace hotel room with premium rates. The reception staff was unwelcoming and unprofessional, which was a stark contrast to the other three hotels where I stayed during my UK trip. A flyer in the room advertised a £7 discount at the gin restaurant if we chose not to have our room cleaned, but the web link for booking this service redirected to a message stating that the hotel booking must have been made through their direct website and that the option should have been selected during booking. This was a misleading attempt at appearing environmentally conscious. *forget to mention the heating - room was not thermal insulated as the cold wind penetrates through the gaps in windows and heater doesnt felt working well. Overall, other than the location convenience, this hotel is not worth a single penny spent