3/5 Matthew G. 1 month ago on Google • 74 reviews New
I
am
writing
this
review
as
an
American
traveling
abroad,
so
maybe
my
view
is
askew
with
how
it
is
done
in
London.
Our
standard
room
was
small,
to
the
point
we
were
tripping
over
luggage
in
the
night.
We
had
one
of
the
odd
shaped
rooms,
so
it
felt
really
tight.
The
room
also
did
not
have
a
shower
in
it,
which
I
was
surprised
to
find
out
was
not
standard.
Do
people
just
take
baths?
There
were
a
couple
flying
bugs
in
the
room
and
closet
as
well.
I
do
also
want
to
comment
on
the
inconsistency.
We
ended
up
moving
rooms
after
the
first
night,
which
ended
up
with
us
being
in
a
rectangular
room
with
a
shower.
The
shower
was
odd
though,
because
it
did
not
drain,
and
the
toilet
bubbled
when
you
showered,
so
there
was
something
blocking
air
for
the
shower
to
drain.
The
inconsistency
is
for
the
bed.
The
first
bed
was
soft,
with
firm
pillows,
which
was
great.
The
second
bed
was
hard
with
soft
pillows
lacking
any
body
to
them.
Entirely
different
set
up.
The
front
desk
and
service
team
were
good.
I
will
give
them
that.
They
were
able
to
relocate
us,
show
me
a
room
before
we
moved,
and
helped
us
with
our
bags.
They
called
a
cab
for
us
when
we
needed
one,
and
the
conversations
we
had
made
them
genuinely
feel
like
they
were
interested
in
us.
I
wish
I
remembered
the
name
of
the
man
who
helped
us
move
rooms.
We
conversed
during
the
move,
and
he
moved
to
London
when
he
was
10
I
believe
from
Portugal.
"Million"
was
also
on
top
of
everything
too,
offering
us
some
history
of
the
building,
and
also
offering
to
give
us
a
tour
of
parts
of
the
hotel.
The
breakfast
was
a
great
addition
to
fuel
our
morning.
Consistently
good
food,
wait
staff
all
over
the
place,
and
a
calm
atmosphere.
The
location
was
a
saving
grace
to
this
hotel.
Quick
walk
to
the
underground,
and
many
points
of
interest
within
a
15
minute
walk.
Never
felt
like
we
were
in
danger
walking
the
streets
either.
Overall,
I
wanted
to
love
this
5
star
hotel,
but
in
the
end
it
fell
short.
Compared
to
the
4.5
and
4
star
hotels
we
also
stayed
at,
I
would
line
this
up
closer
to
a
4
star
hotel.
Side
note,
I
would
have
loved
to
see
if
the
old
iPod
connection
and
VGA
connections
worked,
but
it
is
a
bit
outdated.
Also,
a
HUGE
plus
to
have
a
North
America
plug
available
in
the
room.