2/5 Mireille N. 4 months ago on Google
You
don’t
always
get
what
you
pay
for.
Despite
the
cost
and
5-star
rating,
this
hotel
doesn’t
comes
close
to
it
and
some
4-stars
hotels
within
a
1-mile
radius
offer
similar
and
better
amenities.
The
last
star
is
for
the
location,
which
is
great
and
well
positioned
in
Covent
Garden.
The
room
is
average,
bed
extremely
uncomfortable,
bathroom
lacking,
desk-space
hazardous,
and
the
Deluxe
King
room
is
small,
and
it’s
loud!
From
other
guests
yelling
up
and
down
the
hallways
to
construction
work(?)
this
is
not
where
you
want
to
spend
your
vacation.
Nights,
morning
or
day,
it’s
loud
and
this
is
a
hotel
you
just
come
to
have
drinks
(they’re
great!)
and
sleep.
The
lobby
is
beautiful,
but
what
we’ve
seen
of
the
floors
and
room
is
left
to
be
desired
based
on
pictures
and
some
of
the
reviews.
If
you’re
over
6’
skip
it
entirely,
the
ceilings
are
low
(5’5”
here,
can
touch
the
ceilings
in
the
hall
without
lifting
my
feet
off
the
ground)
and
hallways
are
dark.
The
bathroom
is
simple,
but
old
and
there
are
cracks
in
the
shower
and
on
the
toilet
seat
(with
the
body
oils
of
everyone
who
sat
on
it
before).
The
toilet
door
is
damaged
and
overall
the
bathroom
doesn’t
provide
any
privacy
at
all
(which
I
didn’t
know
before
arriving).
The
cleaning
crew
is
on
top
of
things,
they
first
came
within
hours
of
our
arrival,
which
was
weird
(but
there’s
not
enough
cleaning
you
can
do
to
cracks
in
the
bathroom).
Overall,
when
we
manage
to
stay
asleep,
we
wake
up
unrested,
with
back
pains
(from
the
hard,
uncomfortable
and
sliding
bed)
and
headaches
from
all
the
ruckus
in
and
near
the
hotel.
I
brought
up
the
discomfort
with
the
bed
but
nothing
can
be
done
as
apparently
all
the
beds
are
the
same
(hard,
uncomfortable
and
sliding).
We’re
in
our
30s
and
never
woke
up
with
so
much
pains.
Don’t
do
like
us
and
spend
your
vacation
and
time
away
from
work
uncomfortable
and
with
pains.
RESEARCH
more
before
committing
to
this
hotel.
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