1/5 Morgan O. 6 months ago on Google
Having
just
spent
2
nights
at
this
jaded
and
shabby
hotel
I
wanted
to
share
the
sad
and
disappointing
experience
we
had
in
order
to
spare
others
from
futures
shock.
We
booked
an
"Executive
Room"
and
apart
from
a
very
expensive
price
tag
and
a
larger
than
normal
room
(Tiny
bathroom)
I
cannot
imagine
why
it
is
called
"Executive"
?
The
room
was
uncomfortable,
dull
and
dated,
with
a
broken
side
table,
hard
uncomfortable
bed
and
the
smallest
pillows
I
have
ever
experienced
in
a
hotel
anywhere
in
the
world.
The
bathroom
products
unlike
the
hotel
room
description
were
cheap
(made
in
China)
nasty
items
you
would
not
want
to
use
on
your
skin.
The
"free"
mini
bar
consisted
of
2
cans
of
Coke,
2
waters
and
some
popcorn
!
the
TV
did
not
work
and
constantly
turned
off
every
15
minutes
most
channels
did
not
connect
either.
The
experience
from
check
in
to
check
out
was
a
joke,
staff
barely
had
the
skills
to
communicate
or
acknowledged
guests,
in
the
"Executive
Lounge"
we
were
completely
ignored
by
the
attendant
on
2
occasions
(we
did
not
bother
going
back)
the
limited
breakfast
in
the
lounge
on
day
1
was
targeted
at
a
particular
group
so
there
was
no
bacon,
or
sausage
and
despite
being
in
the
capital
of
Britain
was
focussed
on
people
from
the
Middle
East
and
this
was
plain
across
the
whole
hotel.
We
asked
for
2
extra
pillows
and
received
1,
we
asked
where
the
main
breakfast
was
served
to
be
told
"There"
pointing
to
a
room
on
the
1st
floor,
where
does
this
hotel
hire
its
staff
from
and
what
training
in
customer
service
do
they
provide
?
The
housekeeping
staff
could
be
heard
shouting
and
talking
at
all
times
of
the
day
with
each
other
and
slamming
doors,
disturbing
guests
in
their
rooms.
The
main
breakfast
was
mediocre,
the
room
hot
and
stuffy
and
a
complete
let
down.
This
hotel
changes
names
every
so
many
years
for
some
reason....probably
so
people
forget
how
bad
it
is
but
don't
be
fooled
it
is
a
dump
and
only
interested
in
catering
for
people
from
certain
countries.
I
cannot
stop
thinking
about
such
a
waste
of
almost
£700
for
2
awful
nights
stay.
Looking
at
the
reviews
they
are
pretty
poor
and
the
response
from
the
general
manager
robotic
and
in
line
with
our
experience.
There
are
loads
of
better
hotels
right
next
door.
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