1/5 Blanca I. 7 months ago on Google
"Nightmare
hotel
while
traveling
abroad"
Please
read
and
avoid
at
all
costs.
Choosing
this
hotel
cost
me
a
lot
of
money
and
it
was
not
worth
any
of
it.
I
planned
a
family
trip
to
London
for
the
summer
of
2023.
Costco
travel
had
this
hotel
on
their
hotel
list
but
it
had
not
yet
been
rated.
I
figured
if
it
was
in
Costco
Travel
then
it
would
be
decent.
This
trip
was
a
big
deal
for
me
because
it
was
a
trip
of
a
lifetime
&
I
had
to
save
a
lot
of
money
so
I
could
have
a
nice
time.
Hotels
are
a
big
part
of
my
vacations
and
I
like
to
be
comfortable.
I
booked
2
rooms
for
8
nights
for
5
people.
One
room
had
access
to
level
lounge.
The
hotel
looks
nice
on
the
outside
however
when
you
walk
inside
its
a
different
story.
There
are
strong
cologne
smells
in
the
lobby
which
the
hotel
does
as
a
scent
on
purpose.
It
does
not
smell
nice.
Then
it
gets
much
worse.
Our
room
which
was
room
#716,
on
floor
7
had
such
a
horrible
smell
that
I
could
not
place.
When
I
walked
into
our
room
there
was
a
different
smell
which
my
son
called
a
"pet
store
smell".
We
had
a
junior
suite
which
was
big
but
not
furnished.
It
had
1
small
round
table,
a
small
dresser
slash
clothes
Hanger.
Only
enough
furniture
for
about
1
person
staying
there.
The
side
table
was
dirty
and
i
knew
if
that
was
dirty
everything
else
was
too.
There
was
a
hair
on
the
bed
sheet...The
bed
comforter
was
as
a
thin
as
a
bed
sheet.
We
had
to
keep
requesting
blankets.
The
bathroom
was
extremely
small.
There
was
no
furniture
to
put
any
of
your
things
on.
Basically
everything
had
to
go
on
the
floor.
A
few
minutes
after
checking
in
I
called
Costco
to
get
out
of
the
booking.
Costco
said
everything
else
was
booked
and
that
the
hotel
would
most
likely
not
refund
me
anything
since
everything
was
paid
up
front.
I
called
Costco
twice
and
all
they
could
do
was
call
the
hotel
and
ask
them
about
the
furniture.
The
front
desk
acted
suprised
about
the
furniture
situation.
The
level
lounge
was
sub
par.
There
were
flying
insects
and
a
limited
variety
of
things.
I
would
rate
this
hotel
a
1
star
at
best.
Throughout
the
stay
nothing
improved.
The
horrible
smells
in
the
lobby,
floor
7,
&
room
#716
remained
prominent
throughout
the
stay.
I
tried
to
stay
away
from
the
hotel
&
only
stayed
there
to
sleep.
It
was
so
bad
it
almost
ruined
the
vacation.
Please
save
yourself
a
bad
experience
&
do
not
stay
here
if
you
want
a
decent
hotel.
A
funny
thing
happened
on
the
day
we
checked
out.
While
waiting
for
the
elevator,
I
saw
a
man
complaining
about
the
smells
in
our
floor
7
and
his
room
and
the
person
helping
them
acted
like
there
were
no
smells!
Then
while
checking
out
the
same
person
was
also
checking
out
early
because
the
hotel
was
so
terrible.
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