2/5 Ariana J. 5 months ago on Google
I
know
not
to
expect
much
from
a
hostel,
but
I
thought
I’d
have
a
nicer
experience
having
booked
a
private
room
and
especially
because
the
website
makes
everything
sound
so
nice
and
luxurious.
I
was
wrong.
First
of
all,
the
staff
didn’t
answer
several
emails
from
my
friend
who
made
the
booking
about
the
room
and
the
check-in
process,
so
we
had
no
idea
if
I
would
be
able
to
check
in
before
her
until
I
got
there.
Then
guy
who
checked
me
in
was
very
rude
about
the
size
of
my
suitcase
after
HE
offered
to
carry
it
part
of
the
way
for
me
-
It’s
not
like
anyone
told
me
to
expect
my
room
to
be
at
the
top
of
endless
flights
of
steep
stairs
with
no
elevator.
The
worst
part
though
is,
I
laid
down
to
take
a
nap
as
soon
as
I
checked
in
as
I
was
exhausted
from
a
red-eye
flight
from
America.
A
couple
hours
in,
that
same
guy
who
checked
me
in
just
lets
himself
into
my
room
and
then
has
the
audacity
to
ask
if
it’d
be
okay
if
he
put
another
person
in
our
room,
just
because
we
had
an
extra
bed.
Excuse
me??
It’s
a
PRIVATE
room
for
a
reason,
that
we’d
already
paid
a
ridiculous
amount
of
money
for.
The
lack
of
professionality
was
appalling.
I
was
deeply
anxious
throughout
the
stay
knowing
this
person
had
access
to
my
room
at
any
given
moment
and
clearly
had
no
problem
just
letting
himself
in.
The
other
employees
and
fellow
guests
we
corresponded
with
were
all
great,
which
is
why
I
gave
more
than
one
star
for
service,
but
my
experience
with
this
person
soured
the
experience.
The
location
of
the
room
relative
to
the
kitchen
and
exit
was
very
uncomfortable
with
having
to
go
up
and
down
several
flights
of
old,
rickety
stairs
constantly,
the
bedroom
and
bathrooms
were
very
tiny
and
cramped,
and
with
the
look
of
the
place
and
the
way
everything
was
set
up
it
felt
like
I
was
staying
in
a
complete
stranger’s
personal
home
rather
than
a
business
I
paid
in
exchange
for
hospitality
and
safety.