4/5 Henna B. 2 years ago on Google
I
love
this
place
for
karaoke,
such
a
good
atmosphere
with
friends/family.
They
also
have
other
activities
to
do
there
such
as
pool
and
ping
pong.
I
asked
about
the
pricing
of
pool,
extortionate.
Better
off
going
to
your
local
pool
place
that’s
only
£1
for
a
game.
(4
stars)
Updated
review:
As
I
had
a
good
experience
I
went
back
for
my
birthday
for
karaoke.
I
had
a
booking
from
11pm
to
12am
(into
my
birthday).
I
was
aware
that
12am
was
closing
time.
I
was
reassured
by
a
staff
member
that
due
to
the
previous
group
overrunning
that
we
would
still
get
our
full
hour
despite
it
closing.
As
soon
as
12am
hit,
security
came
in
and
informed
we
had
to
leave.
We
explained
that
we
were
told
we
would
get
the
whole
hour,
we
had
around
10minutes
left
(the
screen
shows
time
left).
He
left
stating
he
would
give
us
3
minutes
and
returned
shortly
despite
us
still
having
more
time.
Our
karaoke
session
was
cut
slightly
short
with
his
disturbance.
What
a
great
start
to
my
birthday,
not!
As
we
left,
there
were
still
customers
at
the
bar
and
the
staff
who
lied
to
us
wasn’t
in
sight.
Disappointed!
(2
stars).
I
also
wanted
to
add
that
they
had
a
post
on
Instagram
with
a
chance
of
winning
a
karaoke
session
for
up
to
12
mates.
I
was
the
only
one
that
commented
on
the
post
and
when
I
dm’d
them
on
Instagram
to
ask
if
I
won
as
I
was
the
only
one
that
entered,
they
deleted
the
post
and
did
not
respond!
Further
update:
after
posting
my
review
I
was
contacted
through
Instagram
and
was
told
that
this
was
a
post
that
was
put
up
in
the
summer
so
therefore
was
taken
down
as
it
was
no
longer
running.
The
manager
also
emailed
and
apologised
for
the
inconvenience
that
was
caused
on
the
day
and
also
offered
a
discount
for
next
time
in
return
as
a
good
gesture.
I
am
happy
with
the
management
in
dealing
with
the
situation
and
hope
to
have
a
good
experience
next
time
(3
stars)
Additional
update:
I
returned
with
some
colleagues
and
had
a
much
better
experience
due
to
management
resolving
my
previous
issue
which
I
appreciated
(4
stars)