Gloucester Arcade image

Gloucester Arcade

Shopping center

British and global comfort-food favourites fill the menu at this child-friendly chain eatery. People often mention Waitrose, arcade, restaurant, Arcade, shops,


Address

154-156 Gloucester Rd, South Kensington, London SW7 4SZ, United Kingdom

Website

www.waitrose.com

Contact

+44 20 7370 2424

Price rating

$$ $$

Rating on Google Maps

4.10 (1.1K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 AM to 10 PM
  • Thursday: 8 AM to 10 PM
  • Friday: 8 AM to 10 PM
  • Saturday: 8 AM to 9 PM
  • Sunday: 12 to 6 PM
  • Monday: 8 AM to 10 PM
  • Tuesday: 8 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: Waitrose (21) arcade (11) restaurant (6) Arcade (6) shops (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Robin R. 2 years ago on Google
    Nice arcade except when it gets too busy
    2 people found this review helpful 👍

  • 4/5 Lynn R. 6 years ago on Google • 99 reviews
    The restaurant was with in the Gloucester Arcade, restaurant was named "Ask Italian" in London. The restaurant was within walking distance of our hotel the Ashburn. The restaurant was well-designed and extremely clean it offered alcohol although I didn't drink. The staff was nice and credit cards are taken. There were crayons the for my granddaughter. Where are the great seats outlooking the city. The food was cooked to order and they serve a courtesy cup of lemonade evidently homemade. The price was just right.
    1 person found this review helpful 👍

  • 5/5 Hypnorina 10 months ago on Google • 81 reviews
    If you're ever in need of a quick bite or drink in London, I highly recommend popping into Gloucester Arcade. I recently stopped by for a little refreshment before heading home and was blown away by the incredible staff at Waitrose. They were beyond friendly and made me feel right at home. Despite the arcade being crowded, it was pretty clean - a rarity in London. Plus, the arcade is located in a great spot, making it easy to access. I particularly enjoyed the self-checkout system at Gloucester Arcade - it made payments incredibly easy and quick. Most of the shops it doesn't work properly, but in this shop, it went smoothly. Overall, I would definitely recommend giving this arcade a try if you're looking for a quick and convenient stop.
    1 person found this review helpful 👍

  • 4/5 Tom D. 1 year ago on Google
    Fairly soulless, but has the best Waitrose I've been into and the staff are superb
    1 person found this review helpful 👍

  • 5/5 lorne p. 6 years ago on Google • 1351 reviews
    Lovely old English world charm...

  • 4/5 Brian C. 8 months ago on Google • 881 reviews
    Nice, clean, shopping. Grocery, pharmacy, coffee, what else you need?. Next to the tube, for easy departure.

  • 3/5 Graham P. 1 month ago on Google • 274 reviews New
    It's OK very small place with only 4 shops inside Watrose is the big main shop in here. Nothing fancy

  • 1/5 Scott W. 5 months ago on Google • 242 reviews
    Good Waitrose supermarket but the station shopping mall needs a major renovation.

  • 5/5 Daniel B. 3 years ago on Google • 211 reviews
    Small but has all the right businesses / shops / restaurants contained within but Waitrose stands out.

  • 3/5 Ania S. 9 months ago on Google • 168 reviews
    The Arcade is empty the only survivor is ASK restaurant and Waitrose. And an small Brazilian Acai bar. Beautiful place but I guess the shop rent is to higher. Restaurant open and close quickly.

  • 3/5 Ydna S. 6 years ago on Google • 151 reviews
    Bright, light & airy with a vaulted glass atrium, somehow it's a shame they took away the big clock that used to sit just under the atrium in the middle when it was refurbished a few years ago. Quite a few restaurants here plus a huge Waitrose. February 2024 update: quite a few retail outlets still vacant and still no clock either but the atrium lighting installed over last Christmas was very nicely done & made the arcade much more welcoming.

  • 3/5 Brett M. 5 months ago on Google • 150 reviews
    Its all ok but at Waitrose I was treated a little discourteous as a disabled person. Up the street S did not make me go through a que for 2 items. Plus, I am too old to be lectured to just because U asked a question.

  • 3/5 Ronda W. 5 months ago on Google • 54 reviews
    Waitrose very handy to train station. Always fresh produce. Boots. Hairdresser. Fresh flowers. Small arcade.

  • 5/5 Thomas B. 10 months ago on Google • 48 reviews
    Pretty much an 80s arcade. Has a big Waitrose and an Ask Italian plus hairdresser. Practical place. Ah, and there is a photo booth in it if you want to take some fun photos...

  • 5/5 Manoj G. 1 year ago on Google
    Truly speaking, Waitrose is the main attraction of thos arcade. Other features are Emirate restaurant and a barber shop

  • 4/5 Alix R. 7 months ago on Google • 20 reviews
    I used to live on Cromwell Road ,so I have a lot of lovely memories of shopping here

  • 5/5 Arup D. 1 year ago on Google
    Small cozy place.. live the small coffee shop at the corner

  • 3/5 John Alex H. 11 months ago on Google
    Small arcade with only a few shops. But the supermarket is superior class!

  • 5/5 Maria do Carmo de Sandes de C. 1 year ago on Google
    I went to Viva Acai to get Acai bowls. I admire Sha. She survived all the pandemic and is still there.

  • 3/5 Michael N. 1 year ago on Google
    Waitrose seems to cater towards a wider variety of clientele but compared to a few years ago not so much choice within categories. eg, sauces, tinned fruit and many many other items. I was disappointed.

  • 3/5 Lauren C. 1 year ago on Google
    Not that much going on but has useful shops like Boots and Waitrose, as well as a couple of food places if you're wanting something nearby, however, there are a lot of nice options along Gloucester road as well.

  • 5/5 sylvia i. 1 year ago on Google
    Great supermarket ! My fav

  • 3/5 Peter C. 1 year ago on Google
    Place is not changing at all and getting the kind of post apocalyptic vibe. Miserable rich, Kingdom minions and beggars.

  • 4/5 Draggin' B. 2 years ago on Google
    Small, cosy mall. Has a large waitrose, a boots plus a couple of salons and restaurants

  • 4/5 Marco M. 1 year ago on Google
    Nice place 🌹😊 I like this place becose is close to my house 🏡🏡🏡🏡🏡🏡

  • 4/5 Stevie G. 1 year ago on Google
    The Waitrose inside is a good one. Tucked away down the Arcade feels like its a semi derelict space however itsvgreat for shelter in bad weather. Its feels like local space which it is.

  • 4/5 Nicholas H. 1 year ago on Google
    The only good thing with this small shopping arcade, is Waitrose. Another excellent example of this supermarket chain. The rest of the arcade is just rubbish including another Boots store where queueing is the order of the day.

  • 5/5 Sharon S. 1 year ago on Google
    Located right on Cromwell Road, convenient to Kensington district hotels and tube station. Near both the natural history and Victoria & Albert museums.

  • 5/5 Rash H. 4 years ago on Google
    Great location. Good facilities

  • 4/5 Jane C. 2 years ago on Google
    Just popped in, busy time,but safe. I didnt realise this was the first Waitrose, wow. Staff very good. And it's right next to the tube which was handy.

  • 5/5 K H. 2 years ago on Google
    Waitrose was the reason I came in here, and pretty good it was too. Overheard the sushi counter guys talking in Cantonese so presumably those guys are from E Asia will an bring their well served expertise from overseas to Waitrose and pull up the bootstraps of quality of the food here... just needs commitment from Waitrose itself to buy quality ingredients to create the products which in UK is sorely lacking in their sushi delis!

  • 4/5 Dani R. 2 years ago on Google
    Why would anyone ever write a review of the place with the Waitrose and a cash exchange place next to the station? No idea, but it’s definitely a place that exists and serves its purpose. The glass ceiling can look cool during sunset though

  • 4/5 Pauline D. 2 years ago on Google
    A reasonably big branch of Waitrose supermarket with a good selection of essential needs. All the shops in the Arcade are closed.

  • 5/5 Leila J. 2 years ago on Google
    Really nice, they have a boots, a waitrose and a couple of restaurants. There are queues for the checkouts at waitrose during peak hours so would recommend avoiding those

  • 4/5 Kaiser A. 2 years ago on Google
    They have Boots and Waitrose along with a couple restaurants. The staff at Boots were helpful.

  • 5/5 Nick A. 2 years ago on Google
    Nice little walk through

  • 5/5 Monte C. 2 years ago on Google
    Clean, well kept, and looks lovely at night


Call +44 20 7370 2424 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
  • Service options
    • ✓️ In-store shopping

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