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Featured Reviews


Frequently mentioned in reviews: pizza (11) staff (8) service (7) asked (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Joanne R. 1 year ago on Google
    Garbage place. Rude as hell service. Disgusting food. Never again. Asked for dine in just after 10pm (website says it closes at 11) and the worker was extremely rude and said “it’s time to close and go to sleep mam”. I simply asked if any food was dine in rather than takeaway. Apparently I was being offensive with my question. I then ordered my takeaway pizza and asked him if possible to add an ingredient and he completely ignored me, only answering when my husband repeated my question. Absolute tosser.
    2 people found this review helpful 👍

  • 1/5 Marxie 3 years ago on Google • 118 reviews
    We arrived at 9:45pm and walked into the venue. We asked staff if we were able to have a table for two to grab a quick bite to eat after our movie at the cinema. We were told by a member of staff that eat in was only available until 10pm. We voiced that the time was actually 15 minutes before 10pm - the staff member laughed and said she would check with someone else. She came back and advised we wouldn’t be able to eat in but could take away. We politely requested to speak to the manager. The manager came out and asked “what is the problem” quiet aggressively. We asked the manager for a table for 2 to eat in, as the previous staff member advised we could be seated as long as we arrived before 10pm and it was before that time. He said “well I can’t give you a table it’s nearly 10, we just can’t do it”. The manager was not wearing uniform or a name badge and seemed to be on his way out. As he was not wearing a name tag, we asked for his name to which he responded “you don’t need to know my name”. Due to the aggressive nature of the manager we decided to leave the premises before it escalated any further. We will be posting this event to social media as this sort of behaviour needs to be highlighted.
    1 person found this review helpful 👍

  • 5/5 Matthew L. 2 years ago on Google • 85 reviews
    The pizza we got here was very tasty and the crust was deciduous. The wings had little to no flavor so you may want to pass on those and do other sides. They have some awesome deals for 2 people or for small family. Definitely worth a stop if nothing else is open.
    1 person found this review helpful 👍

  • 5/5 Spring P. 1 year ago on Google • 833 reviews
    Usually I'm not impressed by fast-food restaurants. But it was clean, tasty,fresh and the waitress was lovely, patient and helpful. I wad happy to give a big tip. She recommended in a decent way to switch to a combo menu instead of ordering for each person separately. And it was a mix and match! 👍

  • 2/5 Glenys W. 1 year ago on Google
    I don't really understand the popularity of this place. You have to do everything yourself via the app, there's no consult from the staff. My daughter, cousin and I ordered 3 individual pizzas with drinks amounting to £50-wasn't value for money at all, and food average. Would not go back!
    1 person found this review helpful 👍

  • 5/5 Marcel L. 1 year ago on Google
    Excellent selection of pizza's and other items. Friendly and professional staff to assist you. Definitely recommend for a visit with friends and family.
    1 person found this review helpful 👍

  • 5/5 Sunil P. 2 years ago on Google • 464 reviews
    Excellent customer experience, friendly staff, clean and easy to navigate when ordering via a table service using a mobile phone..the best pizza hut in London

  • 3/5 Kenn A. 5 years ago on Google • 313 reviews
    Not the best run Pizza Hut branch I have been to, but the pizzas were delicious, more a problem with small sitting spaces, a bit slow service, (and as one other guide commented on) still no "taste shots" for the soda....

  • 5/5 Željko M. 5 years ago on Google • 149 reviews
    Good place to eat. Not cheap but also not too expensive. Nice menu. The staf is very polite and very friendly. Clean toilets. Super mjesto za jelo. Ne preskupo a imate izbor i buffet menija. Ljubazno i prijateljski nastrojeno osoblje. Čist restoran kao i toaleti. Svakako preporuke za jelo ako ste u Londonu . Pizze su ono american style ali vrlo ukusne. Rebarca odlično pečena.

  • 4/5 Pet L. 4 years ago on Google • 110 reviews
    10 minutes late on predetermined pickup time, but honestly.... they make good pizza. I've had enough bad pizza to know the difference. Seriously.

  • 1/5 Paul P. 4 years ago on Google • 90 reviews
    Poor...ordered a large meat feast take out. The server checked my order and gave me the pizza. I got back to our hotel opened the box and saw this....£20...for this !! Had pizza from pizza hut in different parts of the country and abroad this must be the worst..

  • 2/5 SilentSage 1 year ago on Google
    Service was friendly, but they forgot my dip after asking several times for it until i gave up and ate my pizza without dip before it getting even more colder than it was when it arrived. Best thing is i paid for the dip tho, and could only check when i got out as i got no receipt during payment. Got the pizza for two and honestly its way too small for two people, recommended to get something beside the pizza. But it tasted good so two stars gor that. If tables were clean i would maybe add a third one. All in all i wouldn‘t go there anymore for this price.

  • 5/5 Essa A. 1 year ago on Google
    The best pizzas for vegetarians in london. Their cheese crust is outstanding. Very friendly staff. Tarun was very friendly and helpful and provided amazing customer service. Very professional and the best Pizza Hut in London. Very satisfied with my meal and service. Thank you Pizza Hut Queensway.

  • 1/5 Andres M. 1 year ago on Google
    This restaurant can not be trusted. I ordered food for delivery and it never arrived. Shortly after the tracking said that it has been delivered, it was not here. I was sure that the order had been stolen. I contacted the restaurant and informed them. They were non responsive and did not want to know about it. No offer to replace the order or refund the value of the order. Then I asked about the time when they handed the order to the delivery, they were very shy and vague as to the location of the food and driver. When told that the apps said delivered they just were claiming ignorance. Don't trust the restaurant or the service they provide. Im am now reporting this money theft to the police and CC.

  • 1/5 Princess S. 9 months ago on Google
    Probably the worst Pizza Hut in England. The service is slow, me and my mother were ignored until I stared down the waiter. And when the food finally arrived they forgot my appetizer.


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Salad bar
    • ✓️ Quick bite
    • ✓️ Braille menu
    • ✓️ Small plates
    • ✓️ All you can eat
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✗ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ No-contact delivery

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